I originally booked my appointment approximately two weeks in advance. However, when I later…read morechecked the system, I noticed that my appointment had been moved one week later without my knowledge or consent. I did not call your office to request any change, nor did I receive any confirmation email or phone call regarding this rescheduling. When I contacted your office to ask about this issue, I was told that the change was made at the patient's request, which is incorrect. I clearly stated that I did not request any change and asked how my appointment could be moved without my authorization or notification. Despite this, I was informed that nothing could be done, even though the mistake was not mine. I then politely requested that the staff check with the doctor to see if I could come at any time on my original appointment date, as I am flexible. I was told that the staff member would check with the doctor and call me back. Unfortunately, I never received a call. When I followed up later the same day, I was told that the staff member was still "in a meeting with the provider." When I called again several hours later, I was told to hold, and then informed that she "did not mean to call" me at all. This response was extremely dismissive and disrespectful. As of now, I am still waiting for a callback. The lack of communication, accountability, and basic courtesy from the front desk staff has been very disappointing. This situation reflects very poorly on your office's patient service standards. I hope this matter can be reviewed seriously and corrected as soon as possible. I would appreciate confirmation of my appointment status and an explanation of how this situation occurred.

I became a new patient couple of months ago after my Dr. retired and today my daughter went to Dr…read more Moore's office. I highly recommend this office. Dr. Moore is very professional, to the point, and very kind. YS

Wow!! Dr. Callaway - I was and still am impressed. Her service from beginning to end was above and…read morebeyond. Why aren't all my doctors this way?? Why?? Her location can be a bit confusing. The sign shows a different set of numbers but she's literally to the right of them so don't be alarmed where the gps takes you! Her front desk staff was so helpful! I mean gave me a full run down of what to expect for pricing cause she was out of network. That's the only downfall - she's out of network! But the quality of care is unmatched. I saw the reviews some said they had bad experiences and some said it was awesome like mine. I will say she takes Medicaid so most of her patience are probably not educated in their health and well being like some of us others. This may cause her to share more information or "instruction" causing an eyebrow raise. At first I was like why is she telling me all this like I'm a child? (Again first impression). Then I took a step back and realized, a lot of women have no clue of their Health or the system and she does! She's the expert so I listened closely. She addressed all my concerns and actually had real reasons and conclusions to some of the issues I did not receive resolution from from previous western doctors. I'm satisfied and will be going to her again!

Absolutely top notch engaged care. Hard to find a doc like this now that will take their time with…read moreyou, ask insightful questions, and take an investigative approach to care. I came to her presenting fertility issues, and now I have 2 kids and one on the way to show for it. The doctor is a direct/straight shooter and honestly that approach served me very well.

Jessica, Ammar, and Dr. Bourquine were all amazing. Jessica especially went above and beyond to…read moreassist me and I will always come back here for care. Wait is never an issue and they truly do the work!

Not a good experience here. I came in for a deep cut in my finger, and they hardly looked at it…read more They told me I would most likely need stitches and sent me to the ER down the street for it. They still charged me $50 for doing basically nothing. When I got to the ER (after waiting there for hours), they did not even stitch me up and used skin glue instead to close the wound. The ER expressed frustration for me, saying that urgent care easily could have done that for me. So, I am pretty upset with my experience here and will not be back.

Tega, FNP-C exudes professionalism and great knowledge in women health. My visit with Tega exceeded…read moremy expectations in a provider. She is a great listener and provides patient education that enhances my overall health and wellness. Tega is kind, compassionate, and patient. She took the time to explain everything clearly and made me feel comfortable and heard. I'd highly recommend her to anyone looking for a confident and knowledgeable OBGYN provider.

They are a great office. I love Dr. Anderson and Dr. Han. I have had experience with all doctors…read moreand would trust all of them to deliver my second child. They offer great care and they really listen to their patients.

Joint who!? This place is THE BEST! From the warm and friendly desk staff, to the doctors that…read moregenuinely want to improve your pain or mobility - I drive an hour weekly to visit this specific chiro office. Dr. Carla has legit improved pain from my jaw down to my toes and Dr. Lauren, their in house chiro certified (YES) massage therapist is awesome. I'm terrible at self-care but this place has become an integral part of my budding routine. Much appreciation and many thanks to Zoe, Ella, Brittany, Dr. Crump, Dr. Lauren and Dr. Carla

Best chiropractor. Cannot thank her enough for helping my mother in her journey!!! Been going a few…read moretimes and has made her health better. You'll go out feeling new.

Following emergency surgery, while preparing for discharge, Committed Angels was the service…read morerecommended by the hospital social worker. They have provided me compassionate, thoughtful care. My dignity, safety, and peace of mind have been primary. I thoroughly, wholeheartedly, and unreservedly recommend them for their professional care for me during a vulnerable time.

I had one medical originally in NYC so was happy to have it offered here. The app makes it easy for…read moreme as well when I cannot physically come in. However I love the space as it's always warm and I absolutely feel taken care of by the staff. While I normally expect to only do physical I find that even after going to other doctors for needs in speciality my primary doctor here is amazing and keeping all of it in mind when talking with me. I only hate the parking/traffic to get to this location and while the annual cost hurts to pay I have had urgent are Telhealth and many visits with one medical and always felt great.

Ramanda Dace,NP is a wonderful, knowledgeable, caring person who has helped guide us through the…read morepost hospitalization problems my husband is experiencing. His primary care doctor had no appointments available for 2 months. I felt as if Dr. Google and I were bearing the responsibility for deciding if his shortness of breath warranted a trip to the ER without the any prior experience or medical expertise. Ramanda examined him thoroughly and helped me focus on getting him to the cardiologist ASAP. Ramanda is a jewel and she was able to see him the same day my daughter signed us up for One Medical Clinic

I called to get an appointment with them since I had been sick with sore throat coughing headache…read moreetc.... they did a TeleMed conference with me with a Doctor Who just kept on insisting that I probably have the coronavirus, I was just tested the day before and it was negative. But he made me come in to get tested anyway even though I had mentioned I'm pretty sure that's not what it is. When I made the appointment with them they told me that they wanted to do another Coronavirus test and I informed them that I had just had one the day before that came back negative. They insisted that I have another test and to drive in the back and someone could come out to swab my nasal cavity and do a rapid test.. In the back there was potholes, the place looked like the back of any crap hole that you might see anywhere, no signs, cones, no cameras etc. did not feel safe... actually thought I was in the wrong place so called and they said oh no, you're in the right place. Glad there were no car Jackers nearby. Anyway, the rapid test came back negative so they insisted that I take another test that they could send off for results, yeah another drive behind the business looking at dumpsters and homeless people, no offense. I told them that what if this is not what is wrong can you just see me and help me relieve my symptoms. I had to insist on a strep test which they finally agreed to. Even though the lady that swabbed me was very nice, as well as the one who took my nasal sample, she did not do an effective swab, when you swab for strep throat you swab the throat and the side, not run the swab back-and-forth over the top of the tongue which made me gag... and I did not have strep. The doctor did prescribe me two pills, but nobody came out to tell me what they were for, what the side effects were etc.... I just wanted to tell them I do not have a goddamn coronavirus! Unfortunately, they only came up with a pre-diagnosis which they thought was coronavirus and was not! But they would not let it go ...it's almost as if they wanted it to be that. I have an idea, since I passed the rapid test, why don't I just come in and get a real exam! I did pay for an office visit and never stepped foot in the damn place! I will not go there again, they might have some great reviews from people that felt better after they left there, but I felt like they were just trying to take my insurance companies money by offering test after test after test. What a disappointing visit! Not everybody that is sick has Covid!!!!!! It was literally like the McDonald's of urgent care, without the hot fries. UPDATE.... After I complained to the front office, the owner of the business contacted me and have me call one of the employees there named Dr. Romeo... Now HE was a pleasure to speak to... he acknowledged my concerns, and he listened to what I had to say. I think he was also very disappointed in my perception of the place, and the care that I received\didn't receive. He was not belittling, or patronizing, he seem to take to heart what I have to say about my perception. He also stated that they would work on the back to be more accommodating to the new testing "era". In addition, after hearing of all my symptoms and why they had to go through he was surprised that I had to go through it! Final thoughts said, he finally got me the antibiotic that I needed after reevaluating, and I felt he was very genuine. Mistakes happen, we can call them learning opportunities, and hopefully urgent care at Druid Hills learn something from this.

My experience at this place was disappointing; I went in for stomach pain, inflammation, and other…read moresymptoms, but they only prescribed Pepcid, and I wasted the money I paid for the consultation. That same day, I went to another place where they diagnosed my condition and started me on treatment in less than an hour.