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    Personal Concierge Services

    5.0 (3 reviews)
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    Welcome Home Pet and House Sitting - Frisky,

    Welcome Home Pet and House Sitting

    (10 reviews)

    I must say I am very pleased at the level of service I got from Leslie…read more She was on time and took care of my baby like he was hers. She left a note for me when I got home telling me how he behaved, I called from my trip several times and she promptly returned my calls. I recommend Welcome Home Pet Sitting Service to anyone in Lake County. Definitely will use her again on any trip I take that my baby can't go with me. Thanks Leslie for being there for me when I needed someone special to take care of my big baby.

    I want to start this off by saying that when we found Welcome Home we thought that we had hit the…read morejackpot - they seemed like very nice people and they seemed to really care about the pets they care for. We had hired Welcome Home due to the fact that our one yellow lab is now 14 years old and needs extra care when we are not home - more than our previous pet sitter could give him - plus overnight stays - something we have not done until now. Welcome Home knew our requirements and seemed to fit the bill. We met with the Welcome Home owner, Leslie, and the person who would be staying at our house while we were away two separate times before we agreed to sign them up. They met all of our pets, and took copious notes on what was needed and how things run in our household. We had two small trips (less than a week) and then a big trip for 3 weeks coming up at the end of August and Welcome Home agreed to the dates given. The first trip seemed to go well - we were only gone for a few days and when we got home we were very pleased with what we found. The pets seemed happy, there were nice detailed notes left on what happened while we were away, and things were nice and clean. We were scheduled to leave again a week later and felt confident that things went well since we were not told anything otherwise. In fact, in one of the notes, the pet sitter said "she couldn't wait to come back!" The second trip happened, and while we were away, the Chicago area was hit with a once in a lifetime storm and our house lost power for 2.5 of the six days the pet sitter was here. We talked to our pet sitter daily and being it was the middle of summer and the a/c was out we told her that she was welcome to go home at night and come back in the morning to check on the pets - all this while still paying full price for an overnight stay to our home. (We had no problem with this - it was some extraordinary circumstances that were of no one's fault.) When we arrived home, the pet sitter was finishing packing up and we talked with her briefly about how hard the week had been, but she at no time said anything about the pets, just how hot it had been and that having no water was difficult. We agreed and thanked her profusely for her help with our pets during the storm. She left us many pages of nice notes and even offered to help us - for a price - with a BBQ we were having a few weeks later - not going through Welcome Home, of course. A few days later my husband received an email with the final invoice, for the two trips, which he promptly paid. A few days after that we received another email informing us that we were now declined for the next scheduled trip - the large one at the end of summer - basically leaving us high and dry for a trip to Europe in 5 weeks because... our lab was "too hard to take care of" and that we should "call them back when he is no longer here as they enjoyed the rest of the pets! " (In other words, call back when he's dead?!) At no time during the two interviews or the two trips we took or the invoicing process was our elderly lab's care requirements brought to our attention as a problem. He is 14 years old and needs some help getting up sometimes off the hardwood floor and some help going down the one stair out the back door. These requirements were quite clear seeing that this is one of the main reasons we were switching to a new pet service and I think it is bad business practice to now abandon us with no one to take our pets for a trip that has been in the planning for over a year. I guess lifting him up was too hard - although I am half the size of the petsitter and do it daily with no problem - or was it something else? I guess we'll never know. (We offered to go over our dog's care again in case there was something being done wrong and making it harder than it could be, but we were told "Call us when he's gone.") Thanks a bunch, Welcome Home.

    The Grateful Dawg Chicago - Such good girls in the park

    The Grateful Dawg Chicago

    (10 reviews)

    Albany Park

    What a find! We feel like we won the lottery, having found this business…read more Tess has been walking our two girls three times a week for about a month now, and the girls LOVE her! Our girls have trouble trusting new people, but after the meet and greet, Tess was able to establish an amazing connection with them on her first day. We trust her completely with our girls and in our home. Tess was able to meet our girls on short notice and relieved stress in our need to have an immediate walker the next weekday. The price is excellent and competitive. The "check in" and "check out" notifications put our minds at ease, and we look so forward to the daily summary and photos! Below are just a few photos we've received. The girls look relaxed and happy, always. We are thrilled and would HIGHLY RECOMMEND any walker from The Grateful Dawg, should you be so lucky to be one of their clients! Looking forward to a long relationship with Tess and The Grateful Dawg!

    I used Grateful Dawg for 21 months before moving out of the area. I was very lucky to find them as…read moretheir service is amazing. When I first found them, I had to find a dog walker ASAP as I had a one week notice before starting a new job. Tess was able to come for a meet and greet with only a 24 hour notice. Tess is very flexible and accommodating, allowing us to move an appointment the morning of for unforseen circumstances and even booked an appointment for me morning of if I had forgotten the night before. Our dog walker, Eric, was also great! Our dogs seemed very comfortable with him, which was evident in the daily updates he sent. He was also very attentive, he would text me if he noticed one of the dogs limping and he even put a towel down when we had a leak so it wouldn't spread anymore before we got home. Lastly, compared to other dog walkers their rates are very reasonable. Overall, you are definitely getting everything you pay for!

    Chicago Organized Home - Son's Dresser

    Chicago Organized Home

    (41 reviews)

    You want the main event when it comes to organization, then you need to work with Chicago Organized…read moreHome (COH)! Nicole, Rachel and Jori finished a 2 day project to help our family get organized and what a job they did! Not only do they ask the right questions but they offer solutions to your messy home! This was the 2nd time we utilized their services and by far won't be the last! For the 2nd job, we added a 3rd family member so we needed some help organizing his closet, toys and other goods. Nicole came to do an evaluation then a few weeks later after buying the necessary items from the Container store, they came ready to work! The next project is for them to help us tidy up our garage. We look forward to seeing them in the spring! Tired of mess and disorganization? Then call COH today!

    Would call the work Chicago Organized Home does, magic! I moved into a new home and was not quite…read moresure how to leverage the large new space. Not only did they help me figure out best spaces for different types of storage but with minimal direction organized all closets and storage areas in the most beautiful way. Nicole is a delight to work with. Through just photos and texts, she understood and nailed my vision. The team is incredible. Hard working, professional, visionary. The project started small (one day) and has extended to them transforming my entire house. I have recommended them to my friends and will continue to work closely with them! Thanks COH for my gorgeous spaces.

    Personal Concierge Services - personalassistants - Updated September 2026

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