The correct corporate information for this place (from Illinois Secretary of State website) is:…read moreERWIN'S GYM, BALLROOM & BANQUET CENTER, INC., 2302 W JOHN ST CHAMPAIGN IL 61821-6835. To get a sense of what Refinery is like, check out reviews for his apartment company: https://www.yelp.com/biz/campus-property-management-champaign-9?osq=cpm+apartments&override_cta=Request+information I called 4/16 and spoke to Bailey. I was interested in student plan $40 initiation fee, $35/mo. I visited 4/17 and dealt with the woman at the counter. I repeatedly told her that I wanted the $40/$35 student plan. She handed me a contract for a 12 month plan, which I did not want. After going in circles with her for a bit of time, she took my credit card and fiddled with her computer. Then she handed me paperwork showing completely incorrect charges. I asked her to reverse them and fix the problem. Eventually, she gave up and got her manager, Tony, involved. Tony worked on the computer for a bit and at one point, I had several pending $64 charges on my card. Then he seemed to have the problem under control and he charged my card $40 and $18.72. Since $18.72 is more than 1/2 of $35, that charge didn't make any sense for half a month. I called Tony on 4/17 and told him that I had several authorizations on my card still. I asked if we could just forget it all and cancel the membership and refund everything, including the $40 and $18.72. He said no problem, and I emailed him a copy of the credit card bill showing the current state of it. On 4/18, two charges moved from authorization to posted - $40 and $18.72. I emailed a copy of the statement to Tony and requested that he refund the charges, as we had both agreed. It's now nearly two weeks later and I still have charges on my card. I have filed complaints with BBB and Illinois Attorney General. If they don't come to their senses soon, I'll file a lawsuit in small claims court. Having all these authorizations on my card made it impossible for me to shop for groceries for three days. I wish businesses were much more careful with charges that they post to customer cards. Accidental charges aren't just frustrating to see and resolve, they can have unanticipated consequences for cardholders. For more information on management personnel and their names, check the BBB listing for Refinery. DO NOT PATRONIZE THIS GYM UNDER ANY CIRCUMSTANCE

Most negative part is the cancellation policy. My wife cancels a few days into the current month…read moreand she owes for that month (which is fine), but for the next month too? Not cool (this after cancelling all Zumba classes with little to no notice). When I handed in my form to cancel at the beginning of 2020, we were still charged for months afterwards. They eventually honored it, but only after having to get on them numerous times. Equipment selection is good, but definitely dated (Mandelbaum from Seinfeld would feel at home). The classes are not given in dedicated rooms, but instead are given upstairs in an area that is alternatively used for events like weddings. It's a little odd. They started getting cheap by not turning on the AC for the wife's zumba class (claiming the AC was broken). I hate franchised gyms like Planet Fitness, so this placed looked promising in comparison. Ultimately, it disappointed.

Gary takes great care of his clients! He takes the time to understand their needs and is happy to…read moreexplain in detail what muscles he targets and why. I see Gary on a routine basis and always finish feeling less pain and healthier. Highly recommended!

I have been working with Gary consistently for over 10 years for general fitness, strength and…read moreconditioning. Through that time I've had issues with a shoulder, an elbow, and a hip, and each time Gary knew what to do to correct the problem and give me relief from pain or restricted mobility. When appropriate, he has referred me to the chiropractor or the massage therapist who are there in the same facility. He's the best! Susan J. in Champaign

As a current graduate student at UIUC who has been going to this Anytime for the last 5 years, I…read morecan confidently say this is, far and away, one of the best Anytime Fitness' I have had the pleasure to attend. It has everything that any gym-goer could need, including plenty of barbells and free weights as well as machines and cable equipment for the weight lifters. For those seeking cardio, there's multiple treadmills, bikes, rowers, stairmasters, elliptical, and an entire yoga room for body movements. Objectively, one could not ask for me. I think the most impressive characteristic of this gym is how well it is kept up to date and clean. New equipment and replacements are commonplace, and the entire gym is always clean with plenty of disinfectant wipes around to clean machines (which everyone uses consistently). The staff are incredibly kind and accommodating and tend to engage with their gym-goers on occasion, which is always a nice touch for your local gym. Overall, definitely the nicest Anytime I've gone to. I love it here.

Good one if you like to train with barbells. 3 power racks, plus a couple squat racks, plus 2…read moredeadlift stations. Plenty of space. They also have cardio if that's your thing. Small refrigerator also, where you can purchase drinks via Venmo, etc.

Kinex is hands down the best fitness facility I've been to in the Champaign-Urbana area. It is…read morealways very clean. The trainers take extra care in planning your workouts, the facility has all the equipment you could possibly need. I've been working out at this facility with Trainers Lance and Tyler for over two years and couldn't imagine going anywhere else for fitness training. If I could give six stars I would!

Kicked to the Curb, Ghosted and Ripped Off--After being a loyal and consistent client at Kinex for…read moreover 9 years, staying through management and staff changes, staff bickering, downsizing and the COVID pandemic closure, I was notified by my trainer of more than a year and a half, that she was leaving under unclear circumstances. She told me to expect a refund of $150.00 for pre-paid, unused sessions. She informed me that there was no one there to train me any longer. When I asked for some explanation, she said that because it took her 'longer' to put together my workouts because of neck and knee injuries (the knee injury that I got while training with her) that I have, that this was 'toxic' for her. Yeah, she actually said that. And, yeah, a 'personal' trainer, whose job by definition is to customize workouts for individual clients based on their limitations and goals actually told me that the time she needed to do her job as it related to me was 'toxic' to her. Regarding the unused sessions, the refund never came. After I attempted to find out when and how I would receive the refund from the manager, he told me that he didn't know, and claimed that he had never done one before. I thought this was unlikely, given that he's the manager. He pushed me off to the owner who cannot be reached directly because all of the contact numbers on the website are out of service. Then the manager just ghosted me. So, if you're considering going to Kinex, think about how they treat long-time clients, and go elsewhere.

I joined this gym because it offered fitness classes and is very close to my house. The cycling…read moreclass I liked and was the only one that started on time, my work schedule changes so I can't go to that one anymore. The other classes start at least 10 mins late, which I sorta got used to and stopped coming early but you never really know when they'll start. The barre class (half the reason I joined was because I love barre and it was at a good time) I had to give up on a couple months in cause every week the teacher saunters in anywhere from 10 to 25 mins late yawning and scratching her butt, doesn't have any explaination or even acknowledgment that she's very late. I asked front desk about that and they said it's cause she has to get her kids to school. Should they maybe change class start time then? The equipment here is pretty old. It's fine if you're joining to lift weights, and kinda nice for that as the gyms never crowded. I woulnt recommend if cardio's your thing, there's no stair machine and the elipticals are as good as unusable, they screech with each step.

I was a member for almost 3 years…read more 1. The price is expensive for a gym. I recall it that if you signed up for a year membership and chose auto deduct from a bank account, it was $42-$43/month. If you did month to month, it was around $51/month. A big reason why I left was the price. Yes, that price does include all the classes, which they offer a lot (Yoga, Cycling, etc...), but it still wasn't worth it. 2. The staff was really nice BUT for some odd reason, whether it is a manager's decision or not, they use ROOMBA Vacuums. Clever way to clean but when you start getting into your workout, you will be surprised at how many times that little ROOMBA keeps tapping your foot or runs into your equipment. It is very annoying, thats a petty complaint nonetheless. Ive heard rumors about the manager and I've tried to stay away from him as much as possible because he seems untrustworthy and cares more about the dollar than the people. 3. They had a lot of equipment, so whatever type of gym rat you were, beginner to expert, you could find something. However, when they first moved into the new building by the Round Barn by Mattis, they had all the machines in that first area right by the desk. It opened up for more cardio space and more space for other benches and so forth. For some reason, they decided to move all of that around and make that entire area a section called the GRID. It is supposed to be an High Intense Workout similar to a Cross Fit type. Problem is, I went to the gym a lot, 4-5 times a week and saw nobody doing the Grid (unless they worked there). You had to pay another stupid hefty fee to have a session in the Grid. A complete waste of space and could be utilized more efficiently. 4. The Locker Rooms are so small. Such a downgrade from the facility on Galen Ave. Such a dissapointment, 2 showers, 2 stalls, and literally a 7X10 sq ft room with 2 benches for changing. As Game of Thrones would say, "Shame, Shame, Shame." 5. Cancellation was easy, walked up to an associate, said I want to cancel, filled the paperwork out, and I returned my key fob. Simple, no hassle. You get what you pay for with this gym. Quality equipment and plenty of it with tons of classes and floor space to have them. But I can go to planet fitness for $10/month and get the same workout and save $300 and not deal with any of what was mentioned above.

Staff was very friendly and helpful. They didn't have the equipment I was looking for so I only…read morewent 1x during my contract in the area.

Quinn was working with me when I got behind. When I entered my partial payment, the app took the…read morefull amount owed! I was freaking out because I was told specifically to put in a payment then he could waive a fee, etc to help me out. DO NOT FALL FOR THIS. It pulls the full amount and now Quinn won't stand behind his words and I am overdrawn and short on rent. I tried to do the right thing but they are GREEDY and will LIE to get your payment method and they SAVE it for YEARS.