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    Personal Touch CarWash

    4.0 (1 review)
    Open Open 24 hours

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    Services - Personal Touch CarWash

    Self-serve wash

    Touchless wash

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    10 years ago

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    Faulkner Chevrolet - Lancaster

    Faulkner Chevrolet - Lancaster

    (35 reviews)

    The folks at Faulkner Chevrolet are friendly, courteous and hospitable. They do maintain a…read morelow-pressure approach which was appreciated. However, I've bought and leased new cars from many other dealerships where I've had a much better experience. In the end, I got the car I wanted within a payment plan that worked for me. To make this happen though, I feel it required a lot of work, flexibility and attention from me. Lots of phone calls and emails back and forth between me and sales with very little respect for my time and work schedule. On 3 separate visits, the cars inside the showroom were very dusty, no excuse when there are idle salesmen gossiping around the sales manager's office. The finance guys were top-notch, worked hard and saved a sale that I otherwise would've walked away from. One caveat here, they will hit your credit multiple times if they have to, to get to a finance term that works. This will lower your credit rating. In my case it occurred because they promised a deal they couldn't really do. They will push an expensive service plan on you at signing. Not saying it's bad, just be ready for it. Vehicle delivery was anticlimactic and rushed. (Screwed up the OnStar transfer from trade-in to new). I drove away feeling "meh" on the experience. They didn't do me any favors and I don't feel like they did anything special or give me a deal I couldn't have received anywhere else. I can't speak to the service which I hear is very good though, I'll report on that in the future. Overall, I continue to love the GM/Chevy product, but there may well be better Chevrolet dealerships around. Update..... Back at Faulkner for the annual inspection and oil change. This is the 3rd time using service for routine maintenance. Service has been outstanding but they take the state inspection very seriously and it does seem to take a full 90-120mins to complete. Friendly folks, Nice waiting area, clean, nice bathrooms, free WiFi, computers, bottled water, coffee, etc.

    Let me tell you a story of why I will never go back to Faulkner Chevy of Lancaster. I first…read morepurchased a new car from them in 2018 and took that car there for all of the service and maintenance until I traded it in three years ago for something a little bigger to suit my needs. I purchased a certified preowned vehicle and two days after driving it off the lot it broke down. Fortunately, it was covered under the warranty and repaired at no cost. About two weeks later a check engine light came on and once again it was covered under the warranty and repaired. About 1000 miles after the warranty expired I started having major issues. I picked it up from repair of an oil leak and it definitely did not seem right at all, but they told me it might smoke so I kept driving it. The next day, the low oil light came on telling me to shut the engine off and smoke was blowing out of it. They came and towed it at no charge and repaired it at no charge because i can only assume it was something that was their fault. I have always taken it there for all maintenance, oil changes and recommended services and I rationalized paying inflated dealer prices because I *thought* that meant I was getting the best care. They had always treated me with respect and seemed to value me as a customer. That was until recently. I took the vehicle in again for an issue and was told that the car was fine and they proceeded to mansplain to me that the issue I was having was normal. I assure you sure you it was very much not normal. I was told to drive the car until something happened. Well something happened. I had the car towed back where they told me that the engine was blown, and I needed a new engine. At this point, I didn't trust them very much so I went for a second opinion. The other mechanic simply ran a borescope down and told me the engine was fine and it was just a burnt valve and he could rebuild the top end for me. While I was weighing my options on cost, I went back to the dealership to look at some other cars there. They were not willing to give me anything for my vehicle nor even cut me a break on any of the other used vehicles there, so once again they were just trying to take me for every penny they could. Keeping in mind that I purchased the vehicle from them only three years ago and still have three years to pay on the loan. I guess loyalty doesn't count for anything these days and all these companies care about it money. I would stay far far away from this service department and better believe I will never buy another vehicle from them.

    Guardian Angels Towing & Roadside Service

    Guardian Angels Towing & Roadside Service

    (74 reviews)

    I was connected to this company by Allstate roadside assistance. They got to me pretty quickly , it…read morewas only a 30 minute wait, but that's not why I'm giving them one star. When the technician got there he was rude and grumpy. Now I get it was raining and there was snow on the ground, so I would let that alone go. But when he opened my hatchback trunk to get my spare some snow fell on his socket wrench heads and he dumped them out of the case to get the snow off. While he was putting his socket wrench heads back (he used his power tool to completely tighten the lug nuts down BTW, which you should never do) he shook one out and it flew out of his hand and hit me solidly in the ankle while I was standing nearby. I would normally not mind that either, it was an accident. HOWEVER, he pretended like nothing happened, didn't even acknowledge that he had hurt me. I had 3 other friends there to witness that he did see what had happened. He said nothing at all, finished up, and left. It's been 2 days now and my ankle is still swollen with a hard lump where it hit me. It still really hurts, and I'm getting a little concerned the it's more than just a bruise. I scheduled an appointment with a doctor tomorrow to see what damage was done. I don't think it's broken, but it might be a bone bruise. I wouldn't use this company ever again and I might have to take legal action if this gets costly to treat on my own. At least it was free through my insurance. Actually, I guess it cost me my foot's motor function, which is too steep a price if you ask me.

    Have Roadside coverage with GEICO, who used Guardian Angels for my call for assistance. My…read morehusband hit a pot hole with his back tire and needed help to put a donut on so he could go to Sam's Club and get a new tire. Called at 2:00, was promised for 2:51, came @ 4:00. He arrived in a car like an Uber driver, didn't have right tools, couldn't get tire off, suggested we call for a tow. So Called GEICO again and they sent a tow truck from H & H Body Towing (arrived @ 5:30) and he had the right equipment to get the broken tire off and the donut on. By then it was too late to get the new tire put on. So it took all afternoon to get a job done that should have taken 20 minutes. This is very shoddy work and very disappointing for me as a customer.

    Personal Touch CarWash - carwash - Updated July 2026

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