I was very stressed about having to set up an alarm during the summer when I'm far from California…read morebecause of new insurance requirements; having found George and Expert Alarm was a big relief. He's very kind and communicative and seems to really care about his customers. He got the job done as promised and is great about dealing with excessive questions from one who never had or wanted an alarm but has one now. I definitely recommend this company. He couldn't have done a better job! I had him do the hot cold sensor also required in case it freezes in the desert. Could it be more annoying to have to have that in the desert? My only regret is I didn't have him set up the Moen water shut off also required. I thought I needed a plumber. If you're stuck with these annoying new insurance requirements he can handle it all and make it easy for you!

I use desert alarm at my first location and when I expanded to my second location I knew I had to…read moretry out a new company. The amount of problems I've experienced with desert alarm is absolutely horrendous. I hope if anyone reading this review is currently on the fence they will see this and this will be there confirmation. The customer service here is night and day vs desert alarm. George is the real deal. I would say he learned all the great qualities of his father and left all the poor qualities at desert alarm. Thank you so much for taking such great care of my business. It's only amount of time expert alarm surpasses al

"This security company offers top-quality cameras and a reliable alarm system that gives complete…read morepeace of mind. Professional, trustworthy, and always dependable." Amer is the best.

Amer has been amazing as a "go-to" security expert. I use him for our business locations and home…read morefor almost a decade. Have had others but no one compares to his responsiveness, professionalism, expertise, and pricing. I am grateful to have been referred to him and I happily pass on a very strong recommendation to use Eagle Eye LG! Thanks Amer!

Raul made a service call to my home, he called in advance, understood the issues quickly, and made…read morea successful update to my system I was very happy

Thomas Madain was honest and helped us make the right decision. We would definitely recommend…read moreasking for him

Requested an estimate for new security system, he came out within 24 hours. Provided an estimate,…read moregot me on his schedule in a few days and had all cameras and equipment set up. Awesome owner and will be using them in the future.

Carlos is knowledgable and professional. I received a quote quickly. He installed cameras according…read moreto my needs and took the time to position them in the right spot. I was grateful that he suggested solar which worked out better for me in the long run. He also took the time to set up my app which I appreciate. He walked me through the basics which helped me get acquainted with the system. I was equally impressed with his attention to detail. He made sure smudges were cleaned off the cameras after install. Carlos is pleasant, efficient and easy to work with. I would recommend Carlos. He will do his best for you at a reasonable price.

Over the past four years we've used AHC Alarms for our security system needs with three different…read moreproperties. Carlos and team have always been thoughtful and patient during the consulting/planning phase, efficient and detail oriented during installation -- and quick to respond the few times maintenance has been required. With our most recent project, a conversion toward AHC's in-house security monitoring services, Lorena, the super-friendly and knowledgeable service manager, fielded questions, provided quotes, scheduled installation, and addressed follow-up requests quickly and flawlessly. Victor, a true pro who's worked on other projects for us, managed the installation and setup process -- once again delivering exceptional and timely service! It's without hesitation that I highly recommend AHC Alarms.

Thank you so much AHC Alarms! I was in dire need of a local home security and monitoring team to…read moreinstall top notch equipment and monitor my home. The staff at AHC has made me feel that I have a trusted company monitoring my home internally and externally. Installation was almost immediate. Response time/attention to detail with AHC is extremely timely and coupled with authorities is beyond what I could ask for. Restful sleep has been sleep long overdue. I can now feel secure knowing that there is local monitoring and patrol on my side. A very big shout out and thank you to Lorena and Travis! Lorena is not only sincere, but she made me feel that my safety was her number one concern! Travis was also extremely professional, kind and made me feel that I made the right choice. If you are looking for a local, family oriented business with customer safety and superior monitoring/security then AHC is your company!!! Thank you again to everyone at AHC Alarm.

We purchased a home in Palm Desert earlier in the year that had some alarm equipment left behind by…read morethe previous owners. The alarm company they had employed however, was relentless! So not interested in pushy salesmen showing up at our doorstep on weekenights and weekends. We got a referral from a friend and called Comtron. Their level of customer service is unmatched - the technician who did the work was very friendly, knowledgeable and did a great job of walking me through the process. Very professional company. Highly recommend!

I really didn't want to give them a poor rating, but I felt like they left me no choice…read more This review is based on their customer service. I needed someone to go out to a rental property to change a system battery. We no longer live in the desert and our tenant does not have a contract with any company for monitoring. I contacted Comtron to get a quote. I clearly explained the situation to the girl who answered the phone. She asked for the property address to look it up in their system. I told her we do not have service with them. She gave me the quote of $55 for the service call and $50 for the battery. I told her I would call her back after I spoke with my husband. I called back less than an hour later. The girl I spoke to (not the same as the first call) said she would set up a walk through to get a quote. Huh? I explained that I already got a quote and was just calling back to schedule the service. She said I was misquoted and they do not do service calls for non customers. I asked to speak with the manager....Jenny got on the phone, I explained the problem to her. She agreed that I was misquoted. She also stated she has a "couple of new girls in the office". She apologised for the mix up. When I told her I was going to give them a poor review she asked me not to and if I could get her the name of the system she would see what she could do. I phoned her back about 30 minutes later (just about 5:00pm). The girl who answered the phone just answered by saying "hello"...I asked if this was Comtron and she said it was. (odd!) When I asked for Jenny she said she had already left for the day. No problem. I left my contact information and explained that Jenny was expecting my call and ask that she call me when she got in the following day. That was two days ago. I just now received a call for Jenny. She didn't quite remember me and asked when I wanted them to come out to set up service. Nope. I reminded her of who I was and why I had called and left my information. Her response: "oh! you're THAT Lisa, I don't know why they put you on my calendar to call you". Really? I told her I had called her back just like she asked me to. I explained that when I hadn't heard back from her yesterday I just contacted a different company. She seemed very confused. My impression is they totally lack any sort of customer service and are completely disorganized. Good luck if you choose Comtron.

Darren price is outrageous Darren you can report me all you…read morewant because it is what it is. Your guys installed my cameras at a set price and left one camera out. I was told that they "didn't think I needed it and if I decide that I did, they will come back and install it at no charge". We notice no cameras was capturing the mailbox and people was going through it, we called back and was charged an unreasonable amount for that one camera that should had been installed in the first job. I don't know why you don't have records because I have my records. We can take it to the BBB.

Don't bother with them.....I asked if they can install a plug and play door bell camera POE. I have…read morethe wire. Pretty much asked if they can run the wire through the attic and they refused because they only use their own equipment because they don't want to risk it with a warranty. I said I don't mind the risk and take full responsibility. I'm willing to sign anything. It's very simple because it's Roelink brand.

Coming up on one year and still not one single problem with this alarm company. I clearly found…read morethe correct alarm company.

From the owner: Security Monitoring, Fire Alarm Monitoring,…read moreSurveillance Installation Wireless alarms No Phone Line Burglar Alarm Residential and Business systems