I was very stressed about having to set up an alarm during the summer when I'm far from California…read morebecause of new insurance requirements; having found George and Expert Alarm was a big relief. He's very kind and communicative and seems to really care about his customers. He got the job done as promised and is great about dealing with excessive questions from one who never had or wanted an alarm but has one now. I definitely recommend this company. He couldn't have done a better job! I had him do the hot cold sensor also required in case it freezes in the desert. Could it be more annoying to have to have that in the desert? My only regret is I didn't have him set up the Moen water shut off also required. I thought I needed a plumber. If you're stuck with these annoying new insurance requirements he can handle it all and make it easy for you!

We recently switched to Expert Alarm and we are extremely happy with the customer service. They…read moreinstalled a new panel and checked every one of our many sensors, our doorbell and all the other cameras to make sure everything was working properly. They also made sure we could view all of the cameras on our laptops, iPad and phones as well as open and close the garage door remotely. The owner, George, and all of the employees are great to work with. We are very happy that we changed to Expert Alarm.

"This security company offers top-quality cameras and a reliable alarm system that gives complete…read morepeace of mind. Professional, trustworthy, and always dependable." Amer is the best.

Amer has been amazing as a "go-to" security expert. I use him for our business locations and home…read morefor almost a decade. Have had others but no one compares to his responsiveness, professionalism, expertise, and pricing. I am grateful to have been referred to him and I happily pass on a very strong recommendation to use Eagle Eye LG! Thanks Amer!

Thomas Madain was honest and helped us make the right decision. We would definitely recommend…read moreasking for him

Driver of tesla makes an illegal uturn and then almost hits me. Can not even obey basic driving lawsread more

My wife and I recently purchased a home in a new development in Palm Desert. Smart Tech is the…read morecontracted company for pre-wiring security systems, Wi-Fi upgrades, and home audio/video systems. Once we closed and moved in we were contacted by Smart Tech's service tech JP. JP came to our house for the "white glove" move-in service, which consisted of explaining all of the options that Smart Tech offers to the homeowners in this community, and to our surprise, a free Ring front gate camera and keyless entry system from the garage into the house. JP was so professional, courteous and knowledgeable that we decided to go with Smart Tech to install/mount all of our TV's, install a web mesh system, and install all of our audio/video systems. This was a pretty big project that included mounting 6 TV's, 3 web mesh locations throughout the house and 2 Dolby surround systems, as well as a audio sound system on the back patio. JP and Steve, also from Smart Tech, took care of this entire project in one day. Their work was impeccable! TV's were mounted perfectly and they left the work areas spotless. Both JP and Steve were professional, courteous, very friendly and super helpful explaining all of the info involved with all of the installation. I read most of the reviews here on Smart Tech prior to hiring them and noticed that most of the reviews were for security systems. I really felt it was important to add this review because they did such an exceptional job on our audio/video systems. I would recommend Smart Tech to anyone looking for this type of project. Great company, with great employees! JP and Steve, thanks again, you guys are awesome!

Smart Tech is my "go to" business for security- they have set up my home over the years in three…read moredifferent houses and most recently my business too. What is so impressive is how up to date they are with the latest easiest systems to use. When I need assistance, Ron or JP always patiently show up and help me with any technical difficulties or learning curves I might be having . I can't say enough about Smart Tech.

We've been using First Call Security to monitor our warehouse, and they've been fantastic to work…read morewith. It's reassuring knowing our building is professionally monitored 24/7, giving us peace of mind whether we're at the office or away after hours. Big shoutout to Pete, the installation crew, and the office staff. Everyone has been professional, responsive, and easy to work with from day one. The installation went smoothly, communication has always been great, and it's clear they take pride in what they do. If you're looking for a reliable commercial security company for warehouse security, business alarm systems, access control, or 24/7 security monitoring, I highly recommend First Call Security. We're glad we chose them and look forward to continuing to work together.

I've known about First Call Security and Sound for nearly a decade and have known Pete for over 20…read moreyears. He has always been prompt, reliable, and consistently offers high‑quality products at fair and honest prices. We recently received service that truly stood out--Jay Jay, the technician, was extremely knowledgeable and helpful throughout the process. As part of a country club and HOA management team, we rely on First Call for our camera and security systems. Their continued excellence keeps us coming back, and we look forward to maintaining this relationship for many years to come.

Maximum Security continues to provide superior security services…read more Eduardo carried out our annual maintenance check today. Eduardo, personable and thoroughly professional, ran a comprehensive diagnostic test of every aspect of our security system. From door and window sensors, to the keypad and communications equipment, Eduardo attended to every aspect. Eduardo made timely suggestions regarding ways in which to maintain our equipment, recommended a schedule for individual battery replacements, and, at no time, attempted to sell upgrades or additional ancillary features. We certainly appreciate Maximum Security's staff, their willingness to assist homeowners, and clearly understand why neighbors value their service so highly. A special shout-out to Brenda in the office who is always cheerful, helpful, and skillful. Best regards, Andrew & Donna Gregg, Palm Springs.

I had this alarm company for five years, I was more than pleased, they apparently they sold to a…read morelarger company, I had to close my company, unaware we apparently owed one month upon closing, the lady at this new company was rude, threatening, aggressive, impatient and nasty in her attempts to collect $149, I paid the bill willingly, but if you are ever behind for a moment on your bill, buckle down she thinks she's a tough employee. I personally would find a much more customer friendly alarm company.

I had some new windows put in my home and a few of the zones were not working and needed to be…read morepermanently bypassed. I had another person out, that spent over an hour, that charged me quite a bit and nothing got resolved. Carlos from Socal Alarm came out and within 15 or 20 minutes switched the wires and shut down the 3 zones. I highly recommend this company and Carlos.

Requested an estimate for new security system, he came out within 24 hours. Provided an estimate,…read moregot me on his schedule in a few days and had all cameras and equipment set up. Awesome owner and will be using them in the future.

Had a representative come to my door trying to solicit even with my no soliciting signs. Knocked…read moremultiple times and just stood there for 5 min, every so often he would knock or ring the doorbell. He told me my neighbor referred me right before he came over and it wasn't to solicit anything. ​That neighbor he named was foreclosed on and moved away 9 mo ago. Was very rude when I told him no, after saying no 5x I finally closed the door on him. This company needs to let their product speak for itself and stop harassing people. No one wants you soliciting take the message. Respect people's privacy and stay off private property.

This company repeatedly cold calls by knocking on my door ignoring my sign that states: "No…read moreSoliciting". If I wanted an alternative to ADT, I would initiate my own research and would not select them as I want a company that provides a customer centric adittude. I sent an email to reviews@vivant.com. hopefully they will stop this marketing tactic

Rick and his crew are a solid group of guys…read more I hired them to run shielded CAT6A and speaker wiring in my new Palm Springs house. The project included 15 Ethernet drops across six rooms and 1900 sq ft, audio speaker wiring, and height speaker installation. The work turned out very well overall. What stands out most was Rick's accountability to the job and for the work of his crew. He was communicative, kept me informed throughout the job, and made absolutely sure any issues I had were addressed. Rick's team also tested every cable run with a Fluke tester and verified that each run was properly shielded and capable of 10 Gbps performance. They were also attentive to the smaller cosmetic detail requests, including cable color, outlet style, and the specific placement of wall jacks. Although just about everything is expensive nowadays, the pricing for the scope and quality of work was reasonable. It was a pleasure working with these guys -- I'd definitely hire them again for any future data cabling, audio, camera installation work.

Initially, our Saturday installation got delayed due to logistics, but Rick texted in advance,…read morewhich was nice. Then, on the day of the installation, he and his partner discussed the plan of action, including my desired camera placements. In the end, they did an excellent job installing the cameras and running the cables. The price per cable run was reasonable and included the materials. After the installation, I was able to configure the new cameras via UniFi Protect with no problem. Definitely recommend them if you're looking for pros to install your security cameras (WiFi or PoE). Thanks again Rick and the team.

I really didn't want to give them a poor rating, but I felt like they left me no choice…read more This review is based on their customer service. I needed someone to go out to a rental property to change a system battery. We no longer live in the desert and our tenant does not have a contract with any company for monitoring. I contacted Comtron to get a quote. I clearly explained the situation to the girl who answered the phone. She asked for the property address to look it up in their system. I told her we do not have service with them. She gave me the quote of $55 for the service call and $50 for the battery. I told her I would call her back after I spoke with my husband. I called back less than an hour later. The girl I spoke to (not the same as the first call) said she would set up a walk through to get a quote. Huh? I explained that I already got a quote and was just calling back to schedule the service. She said I was misquoted and they do not do service calls for non customers. I asked to speak with the manager....Jenny got on the phone, I explained the problem to her. She agreed that I was misquoted. She also stated she has a "couple of new girls in the office". She apologised for the mix up. When I told her I was going to give them a poor review she asked me not to and if I could get her the name of the system she would see what she could do. I phoned her back about 30 minutes later (just about 5:00pm). The girl who answered the phone just answered by saying "hello"...I asked if this was Comtron and she said it was. (odd!) When I asked for Jenny she said she had already left for the day. No problem. I left my contact information and explained that Jenny was expecting my call and ask that she call me when she got in the following day. That was two days ago. I just now received a call for Jenny. She didn't quite remember me and asked when I wanted them to come out to set up service. Nope. I reminded her of who I was and why I had called and left my information. Her response: "oh! you're THAT Lisa, I don't know why they put you on my calendar to call you". Really? I told her I had called her back just like she asked me to. I explained that when I hadn't heard back from her yesterday I just contacted a different company. She seemed very confused. My impression is they totally lack any sort of customer service and are completely disorganized. Good luck if you choose Comtron.

They installed our AV -Alarm system in our new house . Flawless install and service to match !read more