Art was communicative, professional, flexible and on time. His cars and vans were clean and nice…read more Highly recommend.

I used HV Trips for a long distance round trip from Monroe NY to Media PA. We rented the Mercedes…read moreBenz Sprinter, it fit our party of 10 with all of our luggage and groceries comfortably. The van was clean, air-conditioned and Art was professional, helpful and prompt (early actually). I would definitely recommend HV Trips/Art Limo to anyone looking for an excellent car service. I will definitely use them again.

Terrible Customer service do not use these guys. Tom took my reservation for my wedding and…read moreconfirmed pickup. Then proceeded to not answer any of my calls until it was from a number he did not recognize and that's when he told me "oh yeah we are just not available for that pick up sorry ‍" so i say fuck you Tom

We had a wonderful experience with Platinum Limo and it began right from the initial response time…read morefor a requested quote. Rob displayed fantastic customer service through knowledge, fast and thorough responses, and polite communication. The day of our event, Donovan (our driver) showed up early and with a smile. Donovan was very nice and accommodating to all of our party members requests. He navigated the city traffic on a busy holIday season weekend with such ease and got us to and from every location safely and promptly. The Birthday Party Adventure that we took would not have been nearly as successful, if it wasn't for the great support we received from Rob and Donovan at Platinum Limo, NY.

Excellent service and glad I got referred to them on a very important day for me!…read more I ordered a car service from Armani's to take us from Jersey City to Middletown, NY and drive us around for day and a half and drop us back home. The whole thing was set up as a surprise for my fiancé and it could not have gone better. Our driver (Shane) was extremely professional and courteous. We were driven around in an immaculately maintained white Mercedes CLS 550. Logistics for this day were super important as I planned to propose to my girlfriend / fiancé, and was super OCD about all the details but things went so smoothly I could not imagine it going any better. Would highly recommend them for anyone that needs a limo service in the tri-state area!!!

We hired this transportation service to provide shuttle transportation for our family during a…read morefuneral. We expected professionalism, compassion, and respect during an extremely difficult time. Unfortunately, our experience was the opposite. While family members and children were inside the funeral home saying their final goodbyes to their deceased mother, the owner and driver entered the funeral home to confront the daughter about rules regarding food and car seats. These rules had already been communicated to us, and we had already agreed to follow them. The timing and approach were extremely inappropriate given the circumstances. After leaving the funeral home, the owner again confronted our family about the same rules. We calmly explained that we understood the expectations and were willing to comply, but asked for some empathy given that we were walking out of a funeral and preparing to go to the church. Instead of de-escalating, the situation continued to escalate. As we were loading car seats, the owner physically pushed a four-year-old child out of the way in order to get to her vehicle door and close it, despite the car seats already having been removed. Multiple members of our group attempted to calm the situation so we could simply proceed to the church, but she continued escalating the interaction. The owner then called the police and claimed she had been assaulted. Officers arrived, assessed the situation, and determined that her allegations were unfounded. Because of this incident, the transportation service we had arranged and prepaid for was not provided. Our family was forced to drive our own vehicles behind the hearse to the church and cemetery. Many people were unprepared for this sudden change, had limited fuel, and were left scrambling during an already emotional day. During the incident, the owner stated that she had undergone brain surgery approximately three weeks earlier and suggested this contributed to her behavior. We cannot comment on her medical condition, but this statement, combined with what occurred, was concerning. Additionally, during a very short drive to retrieve the children's car seats, we personally witnessed the driver drive directly into oncoming traffic, creating a near-collision where another vehicle almost struck the van. This was alarming and raised serious concerns about safety. After the incident, the company posted photos of our family on Facebook along with additional claims about what occurred. The posts included photos of crumbs left behind from children's car seats, which were presented as an issue. Considering the passengers included toddlers and the transportation service was never completed, we found these posts to be unnecessary and unprofessional, especially involving a grieving family. We paid for this service in advance and have not received a refund despite not receiving the transportation we paid for. We understand businesses have rules and expectations, and our family was willing to follow them. The issue was not the rules themselves, but the lack of professionalism, compassion, and appropriate communication during a funeral. Based on our experience, we cannot recommend this service.

My driver was Jeff who provided transportation once before eight months ago. Jeff drove me to my…read more50th class reunion. He is very punctual and provided much humor to our conversation. I enjoyed spending time with him. Patricia Parish

Ryan and his crew are great! Best service. They are very professional and friendly. Cars are clean…read moreand comfortable

Do not use! We ordered a hummer for prom, was given a ten year old Cadillac. The driver was wearing…read morejeans and a tshirt. Long story short the car broke down by the time it got to prom, air conditioner wasn't working and engine was smoking. The company sent a party bus in replacement, that was pulled over for speeding and then left our kids at the wrong drop off in the middle of no where with no one around and tried to refuse to retrieve them and bring them to the right drop off. If they say none of this is true they are lying. I have 30 people to back this up. They never even called to tell us the car broke down and they tried to say our kids didn't tell them they were being left at the wrong place when they 1000% did. All of this for $1600.00.

From the owner: All size Stretch Limousines and party buses 6 8 10 12 14 16 18 20 24 30 36 and 55 Passengersread more

By far the BEST car service around!!! My husband & I cannot say enough about this amazing car…read moreservice. Always on time, friendly, vehicle is immaculate, our driver John is so friendly and we are so pleased when he drives us to the airport because we always have a very pleasant conversation with him and feel totally safe while he is driving. Shauna who help when I call to book our car service is incredibly friendly and both her and John go above and beyond to make sure we are very happy and well taken care of throughout the whole process, from the point of booking our service to right up till we get back home safe and sound from our trips. Atlas is the only car service we will ever use. Thank you John & Shauna for always looking out for us and always making our car transportation back and forth to the airports such a pleasurable experience. A+++++ George & Joy Bombace & Family!!!

trip to JFK and return 7 weeks later from Europe was a breeze. pickup at allotted time with arrival…read moreat airport with plenty of time to worry if plane would make the long haul to Europe. Pickup 7 weeks later was also a breeze. Atlas monitors your flight and while waiting in line for customs, John e-mailed me and stated to contact him when though with customs and luggage in hand. texted him and four (4 min) later he pulled up and off we went on way home. cannot say enough about this service from placing the order to arrival home . John is very courteous and knowledgeable in many subjects. He asked if temp in vehicle was OK several times to ensure our comfort. He also inquired about our trip and how we made out in Europe and seemed concerned that all went well on our trip. Atlas's vehicles are all new (2019) and very comfortable to ride in .......Coming back from Europe the airline ( LOT) switched planes on the flight home, and John even knew about this and which plane LOT switched to (Air Belgian) which I found impressive ! So if you are looking for fast ,comfortable and enjoyable transportation, call Atlas , you will not be disappointed !

1st class premium service in luxury suv. Not significantly more expensive than an uber.read more

Excellent. Easy meet-up at LGA and seamless drive northbound. Superb driver. Will definitely use…read morethis service in the future.