My wife has a very expensive prescription which must be filled regularly. It is completely covered…read moreby a combination of Medicare and our insurance. The billings should be first forwarded to Medicare and then to our insurance. Somehow CVS could not get this right even though the computer showed that the prescription should be zero cost to us. For the last year we have been billed by CVS for our insurance company's portion. In spite of many phone calls and visits to the pharmacy, it was never straightened out. During one visit to the pharmacy, my wife was told they couldn't straighten it out and that my wife should call the corporate office. We found a better solution. We switched pharmacies.

My filled prescriptions are always correct and spelled properly. The workers always very helpful…read morewhether I am purchasing medicine or candy bars. The pharmacist is patient and answers all questions and concerns. I really appreciate all of their help and concern here since I do not know much about medicine, etc. The store is nice and clean and everything is pretty easy to find. If not, just ask. If you have to wait for a prescription consider how many people come in and some gave more than one prescription to fill. No mistakes is worth the wait.

Poor customer service from the same person worse experience ever, I try not to have any interaction…read morewith the person in the pharmacies department, always felt like my questions we were always a bother to him, today I had to pick up meds for my family, asked if I can get my colvid booster I have always gone there and have great health insurance, he told me I can't reset my password and have to wait till Monday but I can give you a random shot, I was surprised he said it's a random shot, and expected me to say yes, I paid for my meds and left feeling like you are trusted to pass meds and you tell me you we'll put a random shot in my body. I don't think so. Wish I can give this place zero stars but it makes me give a star before I get my review

3 employees chatting putting product on a shelf while 1 cashier has a huge line. They're 6 feet…read moreaway can't understand why they aren't jumping in to help.

I love the random things u can find there. And stuff great for gifts. Great selection of greeting…read morecards. Really nice holiday decoration sales after the given holiday. Some things are priced too high though such as health and beauty.

Rudest people on the planet. Call back to speak with a manager and she consistently argues she…read moreisn't being rude when not allowing you to finish a sentence and then hangs up after being asked who the area or district manager is and a contact number. I have never experienced someone who should not be a manager more in my life. Never received her name so I can't divulge that but it was on 3/20/26 around 10:30 AM.

If this CVS were a Madonna song, it would have to be "Like a Virgin" because it's shiny and new…read more And I just touched it for the very first time, but in a totally platonic way! This is a very new drugstore and it's bright, well-lit and well stocked. Unfortunately, it still has the horrible checkout situation where there is no real line so depending on how many people are in line and how many cashiers are open, you aren't sure when or how you'll get waited on. Why don't CVS just put in those little guides so there's a queue? Anyway, the cashier was super nice and the transaction was efficient. Plenty of parking and there's actually a metal cow piece of art out front. It might be a bike rack, I'm not really sure. But it's cool and I regret not getting a picture of it. This one is incrementally nicer than the one down in Allouez. Sorry other CVS!

We needed to refill an out-of-state prescription, during our Door County visit…read more The pharmacy handled the situation quickly and efficiently. The staff were friendly and accommodating. This location provides a solid representative, for the franchise.

This is your average CVS store/pharmacy. It is pretty complete for a smaller town. It has the usual…read moredrive through window to pick up perscriptions. It is conveniently located by 2 large shopping centers and a semior living appartment. The prices are comparable with the national chain. This particular store is not a 24 hour store. Check for store hours.

Super customer service from Linda, our cashier…read more We had to grab a few things to have at our AirBnb while we were visiting for the weekend. Clean store, well stocked, appeared to be a little understaffed. There were 'hiring' signs displayed prominently throughout the store. if you have to wait a few extra minutes don't hold that against the few employees that are trying to keep it together at the store. I had to visit the restroom and even it was very clean. Recommend.

My Doctor phoned in a prescription early this morning. No record of it. The young man was so rude…read morethat we asked to speak to the pharmacist. Well.... That never happened. We waited and waited.... Politely asked again. Nothing. We are currently headed to CVS! Quick update.... We are at CVS! Our prescription is ready in 15 minutes! Imagine that! Really great customer service.

Was on hold for almost a half hour when it cut out. I called back and there again was more than 3…read morein the query. I think they have enough staff to have some answer calls. My question was a yes or no answer and would have take 1 minute or less. Now I have to invest another half hour to bring on hold or drive over there wasting about the same amount of time plus gas.

This review is for the pharmacy, not the store. Some of the staff are nice, but sometimes, the…read moreservice is beyond appalling. I went to pick up a medication recently, and the woman said it wasn't ready but would be in 15 minutes. Fine. I came back half an hour later, and she said, "You can't get that refiled until tomorrow." When I gently pointed out that she'd told me to come back to get it earlier, mostly trying to figure out which of her two responses was actually correct, she just shrugged and stared at me--no apology, no explanation, no actual kindness or service. I am VERY nice to people in customer-service positions, as I know they deal with jerks every day, so the rudeness was unnecessary. I have more of these stories, but I'll spare you. Also, I just sat on hold for 15 minutes at 7:30 p.m., and then someone picked up, grunted, and hung up on me. I always use the app/website, but on this rare occasion, I had to speak to someone. Fine, they're busy, but the automated hold message is straight out of hell. Perhaps they need to start accepting emails. If CVS still took our insurance, I'd switch over in a heartbeat.

I couldn't imagine writing a review for a Walgreens but, you know, the pharmacy staff went above…read moreand beyond to get a prescription filled when my child really needed it. That kind of care and professionalism needs to be recognized.

The pharmacy drive thru took us 30 minutes (so much for fast service). Standing in the store takes…read morejust as long. I wish the long line of people standing in the same lines would write reviews so people wouldn't assume it will take less time than Walmart. I changed over thinking I would save time from the long lines. No such luck. The worst part? Prices of regular products you buy for 30, 40, 50 percent less at Walmart. So now you have to go to 2 stores anyway or grossly over pay for them. Mouthwash, Shampoo, hairspray are all over priced. Reward points? A joke. They finally changed the system, but too late for me. Spending 3.00 there for a 1.09 item at Walmart is not worth the 06. cents on a rewards card or standing in long lines. The photo department is a joke. Online order placed, total was 9.00 I went into the store and the total was almost double. They printed the order twice and unless I wanted them to have my personal family photo's, I had to pay. No apologies or even a shoulder shrug. Did I mention having to wait for someone to come to the photo counter? The young man was stocking shelves, seen I was waiting and blew me off for 15 minutes. Nice customer service Walgreen's. I guess I can't blame him, I am sure he isn't making very much to stock, crank out photo's and wait on people. I filled out a customer service survey and not a call, email or anything to apologize for my experiences at their store. Bottom line? If saving money matters to you, spend the few extra minutes and go to Walmart. Yes they are slow, etc. However when you buy a cheap bottle of shampoo and save a few bucks on each and every item in your cart it bothers you a whole lot less.

The store is short a pharmacist so the pharmacy is closed some days. They have to bring in…read morepharmacists from other stores. I'm sure that this Walgreens will be comparable to other stores once they get a full time pharmacist.

Patty was super rude tonight to my 12 and 16 year old. I'm sorry they took you away from doing…read morenothing work related(your drawing of a cat on a paper bag) to help them in the photo department. Your rude comments were uncalled for.

They won't fill your prescriptions if their "morals" don't align with your prescription from your…read moreDOCTOR. Their official twitter page posted this statement about their "policy": "Our policy allows team members to step away from completing a transaction to which they have a moral objection and refer the transaction to a fellow team member or manager who will complete the customer's request". YOUR beliefs should NOT prevent MY HEALTHCARE!!! Get your prescriptions filled elsewhere. DO BETTER WALGREENS.

I have had prescriptions filled at Walgreens in Escanaba for over 20 years. Just moved to the Iron…read moreMountain area and have had horrible experiences at the Iron Mountain Walgreens So much so, that I will no longer do business here. Not enough help, long wait times, no customer service what-so-ever!!