1. Pet Cargo

    1. Pet Cargo

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    Miami, FL

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    Pet Cargo

    5.0 (1 review)
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    4 years ago

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    Pet Limo - My puppy

    Pet Limo

    (23 reviews)

    Very stressful experience…read more My relatives have been planning this international trip with their dog for nearly six months. Unfortunately, communication with PetLimo has been extremely poor throughout the process. They rarely answer phone calls, emails, or text messages, leaving families with little information and a great deal of uncertainty. However, I see they do have time to reply other bad reviews. What is most frustrating is the apparent lack of compassion and consideration for the families involved. This is already a stressful and emotional process, yet my relatives are scheduled to travel within hours and still have not received a required document. At this point, we do not even know whether travel plans will need to be changed at the last minute. The service is also very expensive. Unfortunately, customers often do not have the ability to choose another provider and are effectively required to use PetLimo as part of the process. Perhaps because of this, customer service does not seem to be a priority. We are now facing the possibility of additional travel to Miami, extra costs, and last-minute changes because of the lack of communication. The entire experience has been unnecessarily stressful and frustrating. Families deserve timely communication, transparency, and empathy, specially when they are entrusting a beloved pet to the process. Based on our experience, our family would not recommend PetLimo if you have other options available.

    My dog ​​arrived traumatized, dehydrated, and starving. Without a doubt the worst possible…read morecompany--they have absolutely no love for animals.

    Pet Cargo - pettransport - Updated September 2026

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