She was amazing and my cat was much happier after her "spa" treatment. Great service and worth…read moreevery penny - very reasonable prices!

Thank you, Barking Bubbles Salon Spa, for making our pups look and feel amazing. Our husky came…read morehome looking like a full-on supermodel, and our little Jack Russell girl looked ready for her own runway moment. A special thank you to Samantha. Your energy is beautiful, and you're truly an animal whisperer. The care you put into every detail, the quality of the products you use, and the custom bandannas you send them home with are so thoughtful. We appreciate you and the love you pour into what you do.

I was so glad Fluffy Butts was flexible to my dog's vet appointment. They took both my dogs right…read moreaway for a nail trim. My dogs are very rowdy in general and squirmy when it comes to grooming, even after taking their anti-anxiety medication. The specialist was very patient, professional, and worked quickly. Now I am thinking that it would be nice just to make the drive for a full spa treatment! Thank you Fluffy Butts!

Leaving your dog anywhere can be so stressful. But from day one my Hashbrown has loved going. He is…read morealways so happy to see them!! I take him regularly for day boarding so he's not stuck at home while we work. He has stayed a couple of times for multiple nights when we were out of town. I always know he will be treated great and I love knowing he's with people that obviously love animals!!!

ZERO STARS! BEWARE: Never again will I bring my dog there and anyone who does should think twice…read more Owner is passive aggressive, and just plain aggressive. Check the reviews and pay attention to the dates! Almost every review is from the previous owners who are excellent. NOT THESE ONES Jason is scary and also seems like he would take his aggression out on the animals. My dog never liked him, nor did she like going to this establishment. At her previous daycare she would pull and whine with excitement until we went into the building. Here, her tail was tucked and I had to force her into the building. To no surprise now, my dog always seemed fearful of Jason. We had an incident here last week when I asked Jason if I could pick my dog up early as I had an unexpected half day off work. I got off at noon with only a few hours notice, and I asked when I dropped my dog off that morning if I could pick her up a little after noon, (since it takes about 15 minutes to get there from my work) but I would gladly pay the whole day since I booked the whole day. He said "sure fine" and pulled my dog into the back. I arrived at 12:25pm and the building was closed, lights off. Nobody answered any calls or emails. I was so confused. Perhaps Jason just forgot he said it was fine. I was concerned there was nobody on the grounds and I couldn't get a hold of anyone (I mean what if the building was on fire? Who would know?! What if I had an emergency and had to pick my dog up right away?!) but ultimately I just figured it was a miscommunication or he forgot. Once Jason did arrive, he was rude and aggressive. He said they closed at noon and there are "fees for this" and he tried to tell me I told him I would pick her up BEFORE noon. Which is impossible because I did not get off work until noon. I told him a fee would have been fine had he told me that this morning. At my old daycare they had fees for picking up outside of pickup times and I completely understand that and have paid them, but he never said anything about that. I put as much distance between us as I could, I stayed near the door. I have never been treated like this. I was scared. My phone was in the car and I had no way to protect myself. I went back to my car to grab my phone while he was billing me so I had a way to call if I needed help. He sat at the counter and I told him he needed to get my dog now. It seemed like he was being extremely slow to make me uncomfortable and wait, to show me he had control over me and my dog. Finally, with what usually takes 30 seconds to grab my dog, but took much longer, he comes out and hands me the leash and I asked him to cancel every booking (I was bringing her in daily and had some weekends booked) and he said "sounds good" in an uppity voice. Also, keep in mind, I am new to Hayward, like... only been here two weeks. I had just started to bring my dog here and this was going to be a long term arrangement. I booked out weeks in advance, and was bringing my dog in daily for daycare. I wasn't just a random once-in-a-blue-moon customer. But I only lasted a week before this happened. Aside from this very scary situation, the business is completely disorganized and understaffed. There are hours during the day where the dogs are completely alone, no way to contact the owners, and no way to get access to your dog. They get no exercise and are just in the kennel all day, everyday. It is nice to have your dog somewhere safe, and this place IS NOT IT.

I wish I could find the words to fully express how wonderful Spooner Veterinary Hospital is. From…read morethe wonderful Julie (and others) who answer the phone and booked my appointments, the highly educated and skilled Veterinary Technicians to the Veterinarians themselves, you will never find a more compassionate, kind, supportive and caring staff. I brought my best friend Yeti in, my beloved German Shepherd, to be checked because of a few concerns that came up quickly, never in a million years expecting to find out he had cancer throughout his body and a very short time to live. Needless to say, I was devastated. From that first appointment to 4 days later when I had to say goodbye to him, the loving support and comfort the entire staff showed both me and Yeti truly made a difference to us and it's something I will NEVER forget. I am switching my other animals to Spooner Veterinary Hospital as well. I wouldn't even think about bringing them anywhere else, now. If you love your animals as deeply as I do, you will want to bring them here for care. They are absolutely WONDERFUL!

We were on vacation when our Golden Retriever hurt her nail. It was bleeding and she was unable to…read morewalk on it. We called the vet nearest us in Danbury and they would not work us in to their schedule. We called Spooner and they told us to come and they would work us in. When we arrived we were greeted with friendly smiles. They put us in a room where our Golden could be examined by the vet and his assistant. They determined that they needed to take the whole nail put and said it would take about 45 minutes. It took exactly that. Everything went well and our Golden's urgent situation was resolved. We really appreciate the prompt and professional attention we received. We aren't a regular patient because we live in Illinois, but they reacted to our need for help and we are so grateful!!!

We've been taking our dog there for a few years, and the first few times she would come home…read moresmelling like dryer sheets. Or perfume. So we asked them to make that stop after the first time.. but apparently the message didn't get through to them until after about the third time. So watch out for that. Otherwise, they seem pretty nice. Our dog comes home in one piece, and seems to be at peace. I think the worst part about it is the price.

We have boarded our Lab there several times and the people there are great. They treated our dog…read morelike it was one of there own. The kennels are clean and look very good. I will use them again.

This is the only kennel my dog has ever came home happy from. we always hate leaving our old boy,…read morebut, since finding these folks in the country is so much easier. For our talk to be happy it has to be great!

They have the best care at the best price. My girls had a great weekend. The kennels were clean,…read morethe owners were very welcoming. You can trust this beautiful place to love your dogs as much as we do.

I wouldn't take a pet anywhere else. Dr Tom and his staff are the very best around. They are…read moreknowledgeable, nice to work with and available when I need them. I would give ten stars if I could.

Doctor Tom and his staff are top notch and obviously care about animals and their owners. I…read morewouldn't even consider taking my beloved pet to anyone else.

Yes I do. Bit of a drive for me but they did a good evaluation and helpful with my dog most…read morecertainly.

Staying at our cabin and had an emergency situation with our dog. Called 4 vets before calling…read moreHayward Animal Hospital. None of them would see us immediately and one recommended a vet 100 miles away. Called Hayward Animal Hospital and they said bring the dog immediately. We took the dog, they did x rays,blood tests and determined the problem. Called us back and gave us options but recommended the least expensive option to try first. When we arrived to pick the dog up Dr. Ostrander talked with us at length with x-rays in hand. Very professional and personable. Would recommend him to anyone for regular veterinary service or emergency service. Great support staff also.