Yes I do. Bit of a drive for me but they did a good evaluation and helpful with my dog most…read morecertainly.

Staying at our cabin and had an emergency situation with our dog. Called 4 vets before calling…read moreHayward Animal Hospital. None of them would see us immediately and one recommended a vet 100 miles away. Called Hayward Animal Hospital and they said bring the dog immediately. We took the dog, they did x rays,blood tests and determined the problem. Called us back and gave us options but recommended the least expensive option to try first. When we arrived to pick the dog up Dr. Ostrander talked with us at length with x-rays in hand. Very professional and personable. Would recommend him to anyone for regular veterinary service or emergency service. Great support staff also.

We've been taking our dog there for a few years, and the first few times she would come home…read moresmelling like dryer sheets. Or perfume. So we asked them to make that stop after the first time.. but apparently the message didn't get through to them until after about the third time. So watch out for that. Otherwise, they seem pretty nice. Our dog comes home in one piece, and seems to be at peace. I think the worst part about it is the price.

We have boarded our Lab there several times and the people there are great. They treated our dog…read morelike it was one of there own. The kennels are clean and look very good. I will use them again.

Leaving your dog anywhere can be so stressful. But from day one my Hashbrown has loved going. He is…read morealways so happy to see them!! I take him regularly for day boarding so he's not stuck at home while we work. He has stayed a couple of times for multiple nights when we were out of town. I always know he will be treated great and I love knowing he's with people that obviously love animals!!!

ZERO STARS! BEWARE: Never again will I bring my dog there and anyone who does should think twice…read more Owner is passive aggressive, and just plain aggressive. Check the reviews and pay attention to the dates! Almost every review is from the previous owners who are excellent. NOT THESE ONES Jason is scary and also seems like he would take his aggression out on the animals. My dog never liked him, nor did she like going to this establishment. At her previous daycare she would pull and whine with excitement until we went into the building. Here, her tail was tucked and I had to force her into the building. To no surprise now, my dog always seemed fearful of Jason. We had an incident here last week when I asked Jason if I could pick my dog up early as I had an unexpected half day off work. I got off at noon with only a few hours notice, and I asked when I dropped my dog off that morning if I could pick her up a little after noon, (since it takes about 15 minutes to get there from my work) but I would gladly pay the whole day since I booked the whole day. He said "sure fine" and pulled my dog into the back. I arrived at 12:25pm and the building was closed, lights off. Nobody answered any calls or emails. I was so confused. Perhaps Jason just forgot he said it was fine. I was concerned there was nobody on the grounds and I couldn't get a hold of anyone (I mean what if the building was on fire? Who would know?! What if I had an emergency and had to pick my dog up right away?!) but ultimately I just figured it was a miscommunication or he forgot. Once Jason did arrive, he was rude and aggressive. He said they closed at noon and there are "fees for this" and he tried to tell me I told him I would pick her up BEFORE noon. Which is impossible because I did not get off work until noon. I told him a fee would have been fine had he told me that this morning. At my old daycare they had fees for picking up outside of pickup times and I completely understand that and have paid them, but he never said anything about that. I put as much distance between us as I could, I stayed near the door. I have never been treated like this. I was scared. My phone was in the car and I had no way to protect myself. I went back to my car to grab my phone while he was billing me so I had a way to call if I needed help. He sat at the counter and I told him he needed to get my dog now. It seemed like he was being extremely slow to make me uncomfortable and wait, to show me he had control over me and my dog. Finally, with what usually takes 30 seconds to grab my dog, but took much longer, he comes out and hands me the leash and I asked him to cancel every booking (I was bringing her in daily and had some weekends booked) and he said "sounds good" in an uppity voice. Also, keep in mind, I am new to Hayward, like... only been here two weeks. I had just started to bring my dog here and this was going to be a long term arrangement. I booked out weeks in advance, and was bringing my dog in daily for daycare. I wasn't just a random once-in-a-blue-moon customer. But I only lasted a week before this happened. Aside from this very scary situation, the business is completely disorganized and understaffed. There are hours during the day where the dogs are completely alone, no way to contact the owners, and no way to get access to your dog. They get no exercise and are just in the kennel all day, everyday. It is nice to have your dog somewhere safe, and this place IS NOT IT.

Stella always looks her best after grooming at Puppy Love. We love the new look after remodeling…read moreand we think Stella enjoys her visits for the pampering. The groomers are top notch. Thanks to all.

They are amazing!! My two girls (boxer/pit and Doberman/pit) can be a handful and won't let me cut…read moretheir nails. I bring them in and everyone there is amazing! My girls love going there and the cost is very reasonable!

HORRIBLE EXPERIENCE! MY granddaughter and I went to do a meet and treat with a 12 wk old kitten…read morethat I was approved to adopt. After arriving and speaking with a staff member my granddaughter and I spent an hour falling in love with this little gal. Before leaving we were going to pay her adoption fee and ask a few more questions only to be told that the kitten wouldn't be a good fit and doesn't get along with other cats. Which clearly stated on her page that she was good with other cats! After listening to there reasons that she wouldn't be a good fit I told them that my granddaughter and I had already fallin in love with her and I was willing to give her a try and to work with her if needed to only be totally discouraged to even do that. I don't understand how when we first arrived we were not told this information immediately so we didn't spend an hr with her becoming totally attached and in love with her. They could of also called me prior to the visit but didn't! I specifically told the gal that I was looking for a playmate for the cat that I already have right when we arrived! The least they could of done was be willing to let us give her a try instead of discouraging us in every way possible! They said the choice was mine but every time I said I would still take her they went on and on about it just wasn't going to work! So clearly the choice wasn't mine! My 10 yr old granddaughter was in tears all the way home and I'm SO DISAPPOINTED UPSET AND HEART BROKEN I don't even want to adopt another kitten at this point! Such and awful experience!

We adopted a dog 1 week ago and it is the best pet in the world. Russell is 7 years old and is a…read morewonderful pet. He is well trained and loves my wife and I.

This is the only kennel my dog has ever came home happy from. we always hate leaving our old boy,…read morebut, since finding these folks in the country is so much easier. For our talk to be happy it has to be great!

They have the best care at the best price. My girls had a great weekend. The kennels were clean,…read morethe owners were very welcoming. You can trust this beautiful place to love your dogs as much as we do.

I took a challenged young lady to get her first pet, a hamster. Everyone in the shop was very kind…read moreand patient with her. They help her gather everything she'll need didn't try to push items on her. The shop is much bigger then I thought. Fish, birds, Rats, and Hamsters. The only thing was no puppies to play with whole waiting. Oh, and lots of cool cat toys at nice prices. Hines got a little gift today too.

This is an owner-operated store with a fabulous selection of products and services. From hamsters…read moreto horses, they have something for your pet's supplies.

Jo and Tim treat my two dogs like family! They have been coming for 10 years and love their retreat…read moretime. Barbara C

Jo and Tim are awesome!…read more Our girls love going to Sunset and the come home happy and healthy.