Mike and all the staff are great. They truly care about your pets needs. It is great having a…read morelocal pet store that is not some big box store locally. The staff all truly care and they do their best. They usually have just about everything needed. For fish lovers they have some of the healthiest fish I have seen.

Everything they have pets they have feeders for pets and the birds are so colorful. I was really…read moreinterested in the snakes I thought all the pythons were super cool and everyone there is so friendly

Was charged a total of 700 dollars for my chinchilla with no real diagnosis and was told if she…read moredies it was probably gonna happen. A Google search and having another vet look at her poop we found she has a parasite. Also the 3 vets and assistants who handle her didn't disinfect the room and touched her bare handed and probably spread it to other pets. I also asked if she should be confined from my other chinchilla and was told no. I was told she has ammonia. For a pet that's eats and lost alot of weight and cant walk straight you think they would at least have a better diagnosis. They also wanted to change me an additional 1300 dollars dor a CT scan that would have shown nothing. Blood work and fecal sample is what they should have done first.

3 years ago a vet at this clinic left to start her own business. Of course I followed her because…read moreshe was my primary vet. A couple of days ago I tried to make an appointment to get my new rescue dog a grooming appointment. Kept giving me the run around. I thought we were adults but unfortunately they are petty and childish because they refused to let me make an appointment. I heard through the grapevine that this business is poorly managed. I'm not surprised. If they treated me like crap, I can only imagine what they do to their employees.

Dr Sheller and staff are extremely knowledgeable and friendly!…read more I traveled over 3 hours to have Dr Sheller assist me with a artificial insemination using frozen semen from one of my top studs. This semen was frozen almost 15 years ago. I am incredibly pleased with my experience with Vale Park and I highly recommend Dr Sheller to anyone looking for a true professional in canine reproductive medicine. A+ Clayton Warichak Founder of Von der Stadtrand German Shepherds Established in 1992

Update: we changed to a vet in Chesterton. The cleaning and 9 small to medium extractions cost $900…read moreand went smoothly. Vale Park had quoted us $2,400 for cleaning and extractions. I'm so glad we left Vale Park Animal Hospital. Our 13 year old dog recovered well from the 9 extractions, her pain was managed, and we saved $1,500. Our dog has since turned 14 and is very healthy! Doggy dental doesn't need to cost more than your mortgage payment! It seems that Vale Park doubled or tripled their fees after they built a new facility. We took our dogs there for 21 years. They were always higher prices than most vets. All of the original vets retired. It used to feel like family. I didn't feel connected to the newer vets. They used to recommend my dog's teeth be cleaned every 2 yrs but then for 4 years they said they didn't need cleaning and then suddenly said it was needed and would be $2,400.

I love this place. I literally cannot say enough good things about Dr. Keeley and the staff that…read moreworks with him. We have been going here for probably close to twenty years through multiple pets with varied health issues. Dr Keeley and the staff at Southlane have always done an incredibly thorough assessment of our animals and provided detailed plans for treatment and long term health. Everything is explained extremely well and information printouts are always sent home to reference. Dr Keeley is compassionate, caring and puts the comfort of your pet first. He doesn't ever do unwarranted tests or procedures. Southlane's prices are very fair, especially when your pets are getting such excellent care. Honestly, I don't know what we will do if he ever retires. They have a friendly, efficient staff with several who have been working there for years. The kindness, care and excellent veterinary medicine that exists at Southlane is everything a person could want for their pets and I highly recommend them.

Despite being very busy, they were able to squeeze my senior cat in for a wellness check up. He's…read morebeen declining due to kidney failure & I don't want him to suffer even though he's still spunky. The vet that saw him was compassionate, honest & caring. I'm going to be bringing my little family of fur babies there from now on.

We used to go there for our bird seed in northwest indiana…read more There was a lady wanting to buy a rat to feed her snake. The employee was taking care of me completely walked away and took care of her, I made a sye noise knowing the rat was gonna be snake food and the customer got up in my face because she heard me the employee didn't do or say anything... like interrupt, can I get you something else change the subject etc I think it's called customer service They have now raised bird food prices on the Washington blend. I do not believe it's the same recipe I don't need to spend my money to be treated like crap we have been customers for eighteen years we won't be back

I called to ensure they were open on Sunday and they were. I went in and it was much bigger than I…read morethought with lots of options. The people working there are very helpful and helped me find items for the dog breed I was looking for.

I would give this place zero stars if I could. I brought my dog here one time to have her nails…read moretrimmed and for approximately three years following that appointment, when we would walk down the street anywhere near this store front, she would belly crawl and cower in fear. The owners boyfriend was employed there at the time and I was the unfortunate customer who had him for a groomer that particular day. Never have I had my dog muzzled before this particular occasion. He was rude, irritated, short tempered and nasty. Not someone who should ever be working with animals. My dog was left bleeding and terrified. Steer clear!

With the new owner, this place has really made some amazing improvements. Staff is great and the…read moreadditional services for Boarding, Daycare and Grooming makes it a single stop for me.

If I could leave not a single star I would. This place is absolutely disgusting. It smells awful,…read morethey had three giant tortoises in a small plastic bowl with absolutely no room to move and one I thought was dead. The poor white python was in a tank with absolutely no room and the tank was caked in snake skin. So sad and sickening.

I love this place. Such an amazing variety of aquatic pets and reptiles. Best I've seen! The owners…read morereally care about the animals they care for. Very knowledgeable and willing to share it! I would definitely recommend this place to anyone interested in fish or reptiles!

I'm so happy I did my research…read more Lisa the owner of Bow Wow and Meow Boutique is fantastic. She is truly proud of her craft and does it so well. We took our little girl for her first time haircut which can be very stressful for puppies. Lisa made it simple and very comfortable for her. Our puppy was able to roam around and feel at home while having her hair cut. Lisa is very warm and welcoming. The boutique itself is clean and doesn't smell bad like other places. Also she thankfully does NOT use cage dryers which is a huge deal for me! Cage dryers are super dangerous. Google it at your own risk. We are so happy we found a clean & safe grooming place for our little fur baby. Thank you Lisa.

Lisa, owner of Bow Wow, is sweet, patient, and caring towards our little pup. If she can be all…read morethose things for our little one who can be very energetic, then rest assured, your pup will do great with her. Salon is clean, modern, and well curated. I actually had to walk back outside to make sure I was in the right place! Humane process with no cage drying.