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    9 months ago

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    3 years ago

    Two weeks, no contact, no dog, please do not let them have your beloved pet, you don't know what or when you'll ever get him back

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    6 years ago

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    Lap of Love

    Lap of Love

    (18 reviews)

    Downtown, Peoples Freeway

    Edited again to say the vet that showed up, was meh, but not only that he put our information on…read morethe dog he put down the same day so we also got this, leading to us worrying about actually getting what we ordered for our pet, or if we would actually receive him at all. Yikes. The crematorium blamed Dr. Lane for this. What a bad mix up! They assured us we would receive what we ordered. We received stuff from them 1.5 months ago and they were beautiful, so I am hopeful. Edited to say in response, exactly, you charge a very premium price and do not deliver on that, it's not handled seamlessly as it once was and it costs much more, there's no invoice, and you have to call the crematorium separately and pay them? Just call a mobile vet. Check on Reddit for similar reviews, etc. Last time we called lap of love through a family recommendation it was perfect. This time, not so much. We called to see what their schedule was like etc. when we scheduled it was $860! Last time, for way better care, concern, and service it was $485. Okay okay, we did ask for paw prints etc. we did just let a pet go down the street, we didn't want to put the cat in the car, cats hate cars. So it was a weird surprise when we were told we had to contact the cremators for that and it was an additional $150. So over $ 1000 to put a cat to sleep. We really should have just drove him down the street. Last time everything was taken care of and it didn't cost anything close, including the ceramic paw prints. This is not a premium service and is charging very premium prices. But down the street, after hours at midnight on a Sunday, that was $730, +$80 for ER services, and ceramic paw prints, and they gave us nose and paw prints, and fur clippings. Group cremation for both and they both used the same crematory for ceramic prints, etc. I have recommended for years and I will no longer do so. So misleading. Find a mobile vet directly.

    Incredibly grateful for Dr. Layne 's compassionate assistance with our best ever cat friend…read morereaching the end of 20 years together. He was understanding and patient with us going through the grieving process with the end of our beloved pet's life in sight. He showed kindness and respect toward our little cat and toward us, her friends and guardians. He explained the choices very clearly and without pressuring us. I recommend him highly to anyone facing those difficult transitions.

    MedVet Salt Lake City

    MedVet Salt Lake City

    (127 reviews)

    City of South Salt Lake

    They were amazing they took great care of my baby even though we didn't get to bring him home we…read morestill gotta bring home some great keepsakes. Thank you so much for making the process beautiful. If you have to put a pet down this would be a great place. Highly recommended!

    On August 4, 2026, I took my 8-year-old Rottweiler to the veterinary hospital because she had a…read morewound on her back leg that had not healed. I was very concerned about her and wanted to find out what was wrong and get her the treatment she needed. Dr. Maddie Hileman saw my dog and took her in for further evaluation. I was told that they would perform a biopsy and culture and examine her chest. I understood that the biopsy was important because it would help determine whether the mass on her leg was cancerous. However, the biopsy was not performed. My dog was sent home with pain medication and her leg wrapped. The following day, I received a phone call from Dr. Hileman telling me that there was something concerning on my dog's lungs and that she needed to be euthanized within 24 hours. This was extremely shocking to me. My dog had been with me for eight years, and I had never seen her acting as though she was in severe pain. She was still eating, walking, and playing. Dr. Hileman didn't give me any information of what it was or if treatment can be done. I understand that animals can hide pain, but I was struggling to understand how I could be expected to make such a serious decision within 24 hours when the diagnostic process was not complete. Shortly afterward, an animal-control officer came to my home. I was told that the MetVet hospital had been trying to reach me. To my knowledge, this was not accurate. I had received a call from Dr.Hileman and had answered it. I was extremely frightened by the presence of animal control at my home, particularly after I had already been made to feel as though I was doing something wrong. While I was at the hospital, I felt threatened, humiliate, and intimidated when one of the employees told me that I was being "inhumane." I went there because I was trying to get my dog better. I was not refusing to care for her. Even though they are very pricey I felt as though I was being threatened with possible consequences if I did not euthanize my dog. I did not know whether I could be arrested or accused of animal cruelty. I was scared and did not know what I was supposed to do. Because of the pressure and fear I was experiencing, Dr. Hileman pressure me to euthanize my dog on August 7, 2026. What is especially troubling to me is that I was later contacted on August 9, 2026, regarding new medication my Dog needed because Dr. Hileman had received the culture Since losing my dog, I have been overwhelmed with heartbreak, anxiety, stress, and guilt. I keep asking myself whether I could have done more to help her and whether I made the right decision. I feel as though I was not given enough time or information to make such an important and irreversible decision about my dog's life.

    Holladay Veterinary Hospital

    Holladay Veterinary Hospital

    (84 reviews)

    I have been a client of Holladay Vet for the lifetime of two beloved pets, despite their higher…read morecost, because I felt that their service was good and they had helped thoughtfully throughout the years. I found a dog on the side of the road and rescued him to foster him. I went in to get him checked out so that I could know about any health problems before he was adopted to his forever home, and to get him some immunizations just in case he was behind. During this appt they signed me up for a Paw Plan, stating that would be the cheapest option and not mentioning that it would be several hundred dollars when I canceled the plan at his adoption. So here we are, I have spoken to their billing department (Quentin who was rude and aggressive from the beginning) and their manager (Brittney who spoke to me with a complete lack of empathy and told me it wasn't her job to explain to me why we couldn't come to a compromise over +-$100), neither of whom has been able to explain to me why I should be paying hundreds of dollars for an adopted dog to get two immunizations when I could have gone any number of other places for immunizations that would have costed me less than the Paw Plan payments. They were rude and completely uninterested in a compromised cost, and they have absolutely lost my business forever. Don't expect for any longevity of a perfect client who has paid tens of thousands of dollars over the years, to get you any special consideration. Just a small amount of compromise would have left me feeling better about the interaction and about Holladay Vet in general. I would STRONGLY suggest that Holladay Vet invest in some customer service with their billing. The vet techs and people working at the desk clearly have some; it would be a good idea to clean up the back half so that people like myself don't feel so betrayed and taken advantage of. I would suggest going to ANY other vet clinic in town.

    I called to make an appointment, and was told to do so online, which I did. When I arrived at the…read moreclinic for my scheduled appointment time, it seemed to be Standard Operating Procedure to gaslight me every which way possible rather than simply admitting their online system had failed. If you insist on only using an online booking system, it is not a responsible business practice to have no way of accommodating your customers when it glitches, other than telling people they will have to come back in a week.

    Pet Reflections - petcremation - Updated September 2026

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