This would have to be one of the friendliest and most customer service-oriented pet store I have ever shopped at. Not only that, the staff seem to know their stuff when it comes to asking questions about products, and often they have a personal anecdote and recommendation about what they do for their own pets.
I've got a decent number of pets - two Bengal cats, a fairly young puppy, and a turtle named Neil. As you would imagine, I spend a bit of cash when it comes to looking after them all. Since Petstock opened in Vermont South, they've saved me a small fortune - as much as 25% on some items, and that's not on sale either. And thanks to them, Neil gets a steady stream of feeder fish instead of (or sometimes in addition to) those horrible frozen fish pellets. Neil likes the fish so much that he's adopted two of them, and one of those is now nearly big enough to need his own tank.
If you're a breeder of domestic pets (my wife and I used to breed Bengals), they stock super large bags (like 15-25kg) of cat and dog food, and if they don't have it, they're happy to order it in.
They also offer services like puppy school, and they have a good rewards program for loyal customers. read more