Do not trust their dog food. Won't shop here again. This is the 3rd time I have bought a "fresh" dog food item from Pet Supermarket and it was moldy. The food was not expired. I would have believed it was a manufacturer issue had it been the same batch or brand of food, but these are different products. I have also bought dry kibble from them and also had to return because it had meal worms. They returned all but there is an issue with how they are storing or issue with their refrigerators. Multiple items are not a fluke. read more

OK, so for starters, you could wash your own pet here they have self serve dog wash, so you don't have to mess up your house, but you can come here and tubs and washer and Doc. So cool! If there is a toy on the planet, this place will have it that goes for the same in the selection of their food. They have every kind of food that I have ever seen as good choices for your dog or cat.. they do have some live animals for purchase toys, toys and toys, galore! Mixons for your food, all kinds of food choices. Everything you could want for your pet and the best thing about it is the wonderfully nice people that work here they really care about pets. Samantha, the manager is stellar if you have a question I'm sure if they don't have it they can get it for you. Highly recommend this place don't go anywhere e. read more

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The manager has been at this location for years. She makes shopping here so pleasant. They always encourage clients to buy a can of food for local shelters. They always update your reward program. I acquire and cash rewards every visit. At Christmas she had fun frosted cookies for all the clients that are rewards members. I love shopping here. read more

Pet Supermarket - Holiday cookies for my angels. - Pet Stores Near Me - St Petersburg, Florida

For some reason, this place has a weird smell to it. Kinda like hay or a barn. Either way, it's not that appealing. The prices are good here and they always have coupons which is why I always come in even though the quality of the food is questionable. I buy my dog the "Instinct Raw Lamb" which is a frozen food. The inventory for the frozen food is always low and some of them are outdated. They need to throw those out asap because someone will buy an expired frozen item without checking the dates. The other complaint was when I got home and open the Instinct Raw Lamb, the color was way off. The color of the bites should be a pale color but these bags were a dark brown. This tells me that these bites have been defrosted/melted and re-freezed. That is not ok. Also the bags have a weird smell to them. I was hesitant to feed them to my dog but because of COVID, we can't return items. I won't be buying any frozen food here again. read more

Worst manager so rude. I called bc I got a cat tree for about 160$ it was to small so I returned it. Today it's been about a week since return and I had received no refund there are other reviews on google and here about the manager lying about refunding then telling you to call corporate. When I asked for the number she rudely hung up on me. I called back she was screaming at me saying I was yelling at her when I was speaking calmly asking for the number she kept screaming at me I said ma'am pls just give me the number so I can get off the phone with you she again started acting unhinged and like she was having a mental episode then screamed look it up yourself and hung up on me I will never go here again and I suggest anyone else who has an issue with this manager to repot her to corporate based on reviews it seems she is simply just rude to everyone read more

Really spectacular store. Their selection of dog and cat food is incredible. The store is always very clean, including their small animal enclosures, which is what really sets them apart. While they only have a few live pets at a time their fish and reptile enclosures are some of the best I've seen in the area: clean, properly set up with the right lighting/substrate/live plants, and they all have very healthy animals in them. The employees are very helpful and are clearly passionate about animals themselves, and the discount program they offer is great too. Highly recommend! read more

This is a new business. I'm impressed with the layout and general appearance of the store. It's very light and bright. They have a good variety of products, food, and all the pet stuff you would expect to find in a full pet store. I love the self serve dog bathing stations. During the month of January the baths were open for free. It's super easy to bring your dirty dog and leave with a much cleaner dog. They supply everything. I think the regular price to use the self service dog bath stations (3) is $7. Well worth it when you're coming home from dog beach. The employees are friendly, knowledgeable and of course pet lovers. read more

Pet Supermarket - Located in the newly renovated shopping plaza - Pet Stores Near Me - St Petersburg, Florida

I am appalled that I went to this store/location and neither employees we were near at the cash register had any masks - I'm shocked if it's not a company-wise policy... I have social distanced since March and have an underlying immuno compromised illness and by picking out. Bed and risking my life for 5 minutes...it wasn't worth it. Shame on you #pet supermarket read more

I love this place I come here all the time for my cats supplies ! They have great sales!

I love this place. Great customer service and they keep the store clean. They don't always have everything I want but what store does. This store is more personable compared to other big chain stores. Love the dog baths there. read more

Just went in for a job interview and Ilean didn't have time for the interview and would take over a week to reschedule it. Thanks for the opportunity and waisting my time. Publix thanks you for they are getting a very hard worker and dependable one. The other pet stores thank you for I will never shop here again after that treatment. read more

I absolutely love this store! When they first opened I wasn't to sure of some of the staff but over the last 6months or so I have to say I am even more impressed! Their knowledge of products is superior to any other store I have been to. There was another pet store in the neighborhood before This one opened and I still traveled up to Petco or Petsmart because I was not impressed with the other pet store. Now I only go to this Pet Supermarket. And after a recent horrible experience at a different Pet Supermarket I will only go to this one. The manager is a sweetheart and always has time to answer my questions. The staff is always pleasant and able to give advice when needed. They all own many animals of their own so they have first hand knowledge and speak from experience which is something I love when needing an answer to a question. Thank you to this store for being so amazing!!! read more

I love the staff here, it is a bit overpriced. I do not go here very often the blonde lady manager cannot even say hello is rude and unfriendly. Enough said, I do not shop where I do not feel welcome. The cashiers are always helpful and professional and friendly. They need a new manager with a better personality. read more

DON'T BUY FISH HERE. ***Note: My review is solely based on their aquarium department and practices.*** I haven't posted on Yelp since 2015, but I felt compelled to come back today just to warn people about the state of this fish department. I don't want people's current aquarium fish to get sick or die because they don't know what to look for when buying fish. In my opinion, based on what I saw, this is a classic example of a place to avoid. Also, hopefully a Pet Supermarket rep will see this and do something about the problem. Based on the appalling state of what I saw today, I can confidently recommend that you should avoid this place when purchasing aquarium fish. Reasons: 1. You WILL infect your tank with diseases and parasites from sick or exposed fish. I witnessed ich (white spots), fin rot, and a associate claimed that one shipment came in with worms. So basically their entire stock has something wrong with it or has been exposed. It's sad because they really have a nice variety of species. 2. They come from suppliers that already have the breakouts happening at their farms and still ship out the fish to stores for sale. (This means that other Pet Supermarkets may have the same problems going on, but I am only reviewing based on what I saw at the new South St. Petersburg location. ) 3. The store does not quarantine fish before putting them out on the floor, so diseases from the infected farms go directly into your tank if you don't have your own quarantine system set up. Even then, treating the fish is up to you and your skill at working a hospital tank. Something else to note here: Like many fish stores, the tanks are linked together with the same water pump system, so even though one tank may look ok at the moment, it's attached to many others that may have infected fish. 4. I went in the middle of the day and there were tanks that had dead fish in them. I understand that a certain amount of stock loss is something that happens with any fish retailer, but it was clear that the tanks weren't checked and the bodies had been there for some time. I even saw a sad, dead betta fish--still on the sale shelf in it's container---the container itself looked smaller than ones I've seen in other stores. The other bettas looked like they weren't doing so well. :( This was my first visit to the store. This place just made me feel so,so, sad--I wanted to buy all the sick fish just so they would have a chance in a hospital tank...but you would pretty much have to buy them out, and then they would only stock more sick fish apparently. They made Walmart's fish section actually look better...and that's scary. When I first looked into the tanks and saw all of the problems, I took an associate at checkout back to point out what I had seen, especially the ich and dead fish. She said it was a problem with the supplier, and pointed out that that another section of fish came in with "hookworms", but I think she meant anchor worms since hookworms are intestinal. She was very nice, seemed concerned, and said she would bring the matter up with her manager. If this location has any integrity, they will not sell a singe fish until they have treated their entire stock. The thing is, and this is just my feeling, I think she still would have sold me the fish from one of the tanks infected with parasites even after knowing about them. I was really excited that a large pet store finally opened in south St. Petersburg since I would normally have to drive to Pinellas Park or Gateway to get certain pet supplies that our smaller, mom and pop stores didn't have. This was such a disappointment. Since this is a new store, and they may still be working everything out, I will visit again in a few months to see if they have improved and update this review. TLDR: All of their fish are sick or dead and this place made me sad. :( :( read more

I hate to even give this store one star. We were given a gift card to this store but there was only one kind of cat food they had that I feed to my cats. They were out of stock but said that they would order it. After not hearing back for weeks, I went in and was told that they were not able to get this food. I asked if I could get money back for the gift card. I was told that they would contact corporate. Again, I waited but didn't hear back so I went in and was given the run around. I ended up calling corporate myself. Bottom line - even though there is nothing in the store that I can use, they have refused to give any refund which means that I am now in the awkward position of having to return the gift card to the person who gave it to me. Awful company policy and even worse customer service. read more

Friendly staff. Awesome washing station. Only time they didn't have something I needed was Doggie Sunscreen. Probably should have as there are lots of dog parks and dog beaches in the area. I like this store. I frequent often. read more