Love Animal Crackers. they do a awesome job and everyone is so friendly. I love the scarfs they…read moreput on your pups after they get groomed.

horrible experience!!!.... I brought my dogs here and ask to clean and shampo them and specifically…read moresaid not to cut or shave them, and when I picked them up they were both shaved and one of their nails got cut really short and it's still bleeding everywhere and there is small cuts all over both of them. Don't go here the only thing you will get is disappointment,

I'm really disappointed with how this situation was handled. I brought in a baby guinea pig I had…read morerecently purchased because her bonded cage mate passed away about three weeks later. I was concerned that whatever affected the other guinea pig could also affect her, so I brought her in to be checked for her health and safety. This was handled very poorly. When I later called for an update and asked about getting her back, I was told she had already been placed back in the display case to be sold to someone else. There was no concern shown for her physical or emotional well-being. Guinea pigs are prey animals and extremely sensitive to stress. On the same day her bonded cage mate died, she was also separated from the other guinea pigs she had bonded with. In a short period of time, she experienced the loss of her companion, separation from familiar cage mates, transport back into a loud store environment with dogs and children nearby, and being put back on display without proper quarantine--even though she had been exposed to a deceased cage mate. This kind of stress can weaken their immune system and put them at serious risk. I felt treated unfairly, and the way this was handled did not feel safe or humane. This experience seriously damaged my trust in how this store cares for small animals. The picture below was the guinea pig I had and returned. She was too small to be written off as healthy and too much through stress to be put out in a case with other guinea pigs she didn't know and in an environment so cruel. On another occasion, I returned multiple guinea pigs and called ahead to let the store know I would be coming back the next morning to get two of them. When I arrived, I was told that one of the two had already been sold to someone else--even though I had been told the two had bonded during their time back in the store. Separating bonded guinea pigs is stressful for them and shows a lack of understanding or concern for their social and emotional needs. This situation felt careless and avoidable, especially after I had communicated clearly the day before On another occasion, when I was new to caring for guinea pigs, I called with a genuine concern about the length of one of their teeth and asked for guidance. The manager was rude and snappy with me and implied that I was neglecting or abusing the animal by not providing enough food, hay, or toys. This was especially upsetting because I was reaching out specifically because I cared about the animal's well-being and wanted to do the right thing. It felt insulting and discouraging, and it didn't match the store's claims about caring for animals. If the goal is animal welfare, people asking for help shouldn't be treated like they're doing something wrong. To end I will never be getting my guinea pigs from here again. I love the ones I have but I will not support this business. I would rather spend a few more buck on the guinea pigs at petsmart than here. They have lost a loyal customer

Had a good customer service, didn't have to wait too long in line. Not the best place to go for…read morefish needs, but has great deals.

Great salt water selection. Knowledgeable staff and always available to help. Fish are very healthy…read moreand well prepared. Will be back many times!

If you're in Berks County and need a salt/freshwater fish and pet store this is the place to go…read more Wide variety of tangs, clowns, snails, crabs, chiclids, corals you name it they'll have it, and if they don't they'll get it for you. I've spent thousands here and every penny was worth it. If you have any questions ask for Jimmy or Bailey and they will take care of you!

Everyone here is friendly and helpful. They have a great selection of dog food and dog treats for…read moremy doggo as well as cat food and snacks for our two cats. I recommend this location because everyone I dealt with here over the last year has been really cool.

We always have great assistance from staff whethre on site or via phone. Staff is very friendly &…read morestore is clean. Rewards prog offers great incentive to shoppe there thx to email coupons as well as reg store sales.

We bought our teacup yorkie ar Ridgewood Kennels. I like that they have a100 % guarantee on there…read moredogs. We just bought a frenchton from them,& we took her to the vet for her ear problem,& they reimbursed us the money in full. I highly recommend them.

Love my yorkichon I got from here named Yelena best purchase I ever made! Would buy from here again…read morethey test their animals with a lot of love!

I purchased a harness for my puppy. The owner provided help in getting my dogs harness fitted. Very…read moreknowledgeable about dog food. Would highly recommend. Marlane

love this place! owner is super knowledgeable and friendly! love supporting a local business that…read moreoffers quality per food and supplies!

Came looking for freshwater shrimp. Staff were super friendly and helpful. They were pleasant, well…read moreinformed, and packaged my items well. My problem was with the shrimp themselves. I wanted a cherry shrimp and a Jade shrimp staff said they had them, caught them, packed, priced, and handed them off. If you know anything about shrimp, you know they hide in plants and they can be hard to see so when staff told me they had some to sell I didn't expect a microscopic jade shrimp nor did I expect the other one, I suppose you can call red, but it certainly wasn't a cherry shrimp. I'll order them online next time. Huge disappointment!

I stopped in with my dog on 3/25/2026 while in the area for the first time. We were just killing…read moresome time, getting some steps in and finding a toy. We walked around the store for a bit which is huge. We liked checking out the fish, stingrays and birds. We ultimately picked out a cow toy and checked out. The cashier was super friendly and even provided a dog treat. This store had a bigger dog toy section than I have ever seen in any other store. I wish we lived closer!

Been shopping and adopting my animals from here for over 10 years. Staff is always very…read moreknowledgeable and happy to help. I love that they genuinely care about all their animals and what kind of home they're going to. I'll always do my pet shopping here

They are way overpriced in pond stuff.Better going to Walmart or Tractor Depot for items more…read morereasonably priced.No wonder why they closed the store at quakertown farmers market people won't pay high prices.Even Amazon sells pond supplies way cheaper.