Been shopping and adopting my animals from here for over 10 years. Staff is always very knowledgeable and happy to help. I love that they genuinely care about all their animals and what kind of home they're going to. I'll always do my pet shopping here read more

They are way overpriced in pond stuff.Better going to Walmart or Tractor Depot for items more reasonably priced.No wonder why they closed the store at quakertown farmers market people won't pay high prices.Even Amazon sells pond supplies way cheaper. read more

Such great people! Very knowledgeable and helpful! Everyone we go the kids love seeing the animals.

Just stopped in for my first time! I'm raising a baby toad and don't know too much about their needs but the employees at fins and feathers were super helpful and got me what I needed. read more

Bought a chinchilla with my boyfriend, on the tenth day it randomly started showing neurological symptoms and dropped dead. lady who answered the phone immediately blamed us and told us that because it had been 10 days, the only thing they would do is give us a second one for half price. Will not be back. read more

Amanda listens to requests and does a great job with dog grooming. My Dog always looks great with a fresh hanky too. read more

Fins Feathers Paws & Claws - Pet Stores Near Me - Harleysville, Pennsylvania

When I called they mentioned they had a lot of experience grooming rag doll cats. My rag doll cat needed a trim and had a few matted areas around his front legs. He was in the carrier when I picked him up. When we got home and could actually look at his hair cut we were extremely disappoint. Very uneven not to mention several shaved areas. Will never return read more

Fins Feathers Paws & Claws - Pet Stores Near Me - Harleysville, Pennsylvania

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Purchased a Cherry Headed Conure just before Qmart location closed, Bird died suddenly 7 days later. I have 8 other parrots all fine, several in the same room. Same air, food, water all healthy. They refused to refund, refused to replace, told me I killed the bird, i did something wrong (I've raised parrots for over 40 years and this never happened.) They lied that I didn't call right away, i called 20 minutes after bird died, called next day, called next day. They lied I didn't until I told them I have phone records, the calls, the time, the duration as well as my calls to the vet! Finally relented, offered to replace bird but insisted they were still right and I killed the bird. The new bird died same way three days later. Tom Laughed at me, refused to help, didn't want to have bird examined, I even brought the food from the dish. Tom wouldn't help at all just kept talking about the Parrots like they were TV sets, he even picked the dead bird up and tossed it back in the box like it was a toy. Disgusting. They don't care about the animals or the customers. read more

I'm really struggling to understand where any of these bad reviews are coming from. I have a major suspicion that they're competitors or just people suffering from entitlement that didn't have their butts kissed upon arrival. Every single time I come here to get my rabbit's nails clipped or to purchase food for my healthy tarantula (which I bought here with guidance), the staff have been so helpful and friendly. The entire store is always kept clean and the habitats for the animals is some of the best natural husbandry I've seen aside from Cuboid Nature (an aquarium store in PA). I drive the extra 15 minutes because I love the staff and the cleanliness and beauty of the enclosures. read more

I have been coming here for years. Every experience has been good. Boarded my rabbit several times. Amanda was great with my tripod rescue standard poodle. She was very patient & took the necessary extra time that he needed without complaint. She even noticed a growth on him & suggested we take him to the vet. This resulted in Mr. B living an additional 2 years. I have nothing but good things to say about this place! read more

Everyone there was so helpful and knowledgeable. They had really great info on all animals they have there. read more

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I was helped by someone named Allison S. she was super nice and helpful around the store and finding products, the store was clean to standards lots of choices for products, I will definitely be coming Back again! -G.W read more

Pleasant enough and quaint. A nice break from the Petsmart superstores and when you purchase here you get the sense you are supporting your local businesses. They have I believe a one hundred year old turtle right when you enter the store on your left in a sand pit! Ok, you have my attention what else ya got? Well the owner has stocked this place with a fair amount of guinea pigs, etc and a whole room devoted to fish. I went here and purchased my first school of fish in over I want to say twenty five years. They were three black mollies. I wavered between three and four stars? Well, I picked out a three dollar fish food that I am sure would feed the fish I bought for a very long time however was upsold on a ten dollar food item -the more expensive food does not settle at the top and is better I am assuming if you have many fish and the faster fish swim up and eat it all before the bottom feeders get any. I let the owner know I only had a ten gallon tank and these were my first fish for the tank or I thought I did so why the upsell. Well, having only three fish after getting home and looking at my almost $47 bill I didn't feel like I got the best bang for my buck. All three fish died overnight but that I am sure was mainly my fault for being rushed into setting the tank up due to a commitment that I could not miss. For the $47 I recieved a water heater, a decor for the back of the tank, $10 fish food, and three black mollies at $2.49 a piece. I would come back to peruse if I am in the area however this store is about an hour away from me. Attached a picture of my fully set up tank. I wish you the best of luck Fins Feathers Paws and Claws. UPDATE - I also bought a beautiful silver molly and gave it to my girlfriend who has a 46 gallon tank and I would say is a fish expert however the fish died in under ten days...which is highly unusual. read more

Fins Feathers Paws & Claws - Fish tank with the heater in the top right - Pet Stores Near Me - Harleysville, Pennsylvania

When you need a hamster and you need it now! Today was my daughter's 7th birthday and I wanted to get her a pet hamster for her birthday. I also wanted to support local and called this place. Apparently, they had all kinds of hamsters and everything I need. FYI...I know nothing about them. I felt like this place would steer me right. I was right! We showed up and Belle helped us pick out the cutest hamster that we named Nibbles. She also helped us choose all the things we needed for Nibbles. Belle was great and she even put together our cage for us. Apparently if we go on vacation they will even babysit Nibbles. This pet store had many other things... including pond supplies and a ton of Axolotls! Which I may have to come back for. I would recommend this read more

Fins Feathers Paws & Claws - Pet Stores Near Me - Harleysville, Pennsylvania

WOW! What an amazing pet supply place. One of a kind in every way! Let me begin by telling you that I was referred to this place by, of all people, a salesperson at PetSmart! I can't thank that person enough because I don't think I'll ever go back. FFP&C is better than going to an aquarium. They have EVERYTHING you could need for your exotic pet or reptile and the staff is incredibly knowledgeable. Belle assisted us and provided a world of information to help us choose just what we needed. She was AMAZING! The store is clean, the shelves are full of loads of products and prices are reasonable. FFP&C is a pet lovers dream come true! read more

This store is missing the mark on animal care- and it is unacceptable. I have been to this store many times because I think it is important to support small business despite their higher prices. I will no longer be taking my business here and I hope others stop going here as well. They are neglecting their animals. Every time I have been in this store in the past year I have seen neglect. On more than three occasions of being in this store the rats have been completely out of water. I understand cage care is difficult to keep up with but refilling a water bottle- it's simple. It takes about ten seconds to do. JUST DO IT. The cages for the rodents had not been cleaned properly in days. Rats were walking around with feces on them and eating food with feces on it because of the lack of cleaning. Many of them had respiratory infections and one had a lesion on its foot. They are going without proper care, and it is leading to medical conditions that also go untreated. When I got my most recent rats at their store in November of 2020, I had to pay 400$ in vet care within the first few weeks. When I got my three girls, they were suffering from severe respiratory infections due to the conditions they were kept in. With out intervention from the vet, they likely would have died within the first month. To people going here to buy these animals - don't, it's not worth it. Find an actual reputable breeder that cares about their animals. On top of the rat care, they also had many other improperly cared for creatures. No animal in this store looked happy. When I walked up to the ferret enclosure I actually thought it was dead at first. I had to look for breathing. The ferrets were severely over heated. Get some freaking air conditioners. Many of the spiders were keep in extremely small containers and there was a dead tarantula just sitting on the shelf. The snails and fish look unhealthy and diseased. After speaking with the owner, he made it very clear that he was full of lame excuses and would not take accountability for the lack of proper care. I shouldn't have to tell you to give overheated animals water and then be dismissed for saying something. You claim you are understaffed but the three women in the front end are the only employees I have ever seen working there for over a year. And where is your hiring sign if so. If you can't afford to get enough staff to care for your animals properly THEN CLOSE YOUR BUSINESS. To the owner- I will be watching you. So be better. If you cannot comprehend how to set up your business to properly care for these animals - than close your doors. Animal neglect is never acceptable. This store has been reported and I will stop at no length until I see a change in the care of these animal. The health of the animals should take priority - not profit or customers. read more

If I could, I would give this place 0 stars because believe it or not, we live in a generation where animal lives do matter. It's not about the profit. Not only is this place overpriced, but the owners who own that place has been racist and rude on multiple occasions. There are better pet businesses out there. Don't waste your time. I've been loyal for 4 years, but I don't appreciate people who show me little to no respect. Also, animals/rodents are being abused here. Too many rats in one cage, too many battle wounds, and not enough love and care for them. And I quote, "And this is what's wrong with the younger generation." -The Old Lady. read more

I had an appointment for my Maine Coon's cat grooming. Amanda did an amazing job at clipping his matted fur. He was calm and happy when I picked him up. She is a total professional. read more

Fins feathers paws & claws is a small family pet store but have a huge variety of species I promise you've never heard of. The owner has a lot of knowledge on all things in the store. Her and her son helped my wife and I put together this amazing tank. read more

Fins Feathers Paws & Claws - Fins feathers paws & claws - Pet Stores Near Me - Harleysville, Pennsylvania

Amazing selection of aquarium supplies. Staff is extremely knowledgeable and were cleaning tanks while we were there. Best prices I've seen around for plants and tank decor. 100% recommending. read more

I had heard they really cleaned up the shop so I went with my dad who needed to pick something up. We didn't find what we needed so we didn't buy anything, but it really does look much better. I can't give more than 3 stars because of my past poor experience, but it does seem like they have done much better and I'll update if I ever decide to pick something up from them again. read more

Perhaps the FINEST privately owned pet store you will ever visit. The quality and the knowledgeable service are so far above the big box stores that you can't even compare them. If it swims or flies or crawls or slithers, chances are you'll find it here. About the only pet that they do not sell is dogs although they have many dog products and services. Note that they do have rescue cats. The lovely wife and I have had at least one aquarium in our house for decades. When we purchase their very high quality fish and plants, it's a pleasure not to worry about bringing diseases into our home tank. That's always a huge fear for aquarists. One of the amazing things about this place is the competence of the staff. They are not your typical retail employees. These folks have serious pet knowledge and take customer service to a level you rarely see. I suggest you take a moment and check out their web site. It's rare to see a private business with a site as well done and useful as this. These folks are off the beaten path for us but whenever the lovely wife and I are in the area we are sure to stop in. read more

Nice and knowledgeable staff. We get all of our guinea pig supplies here. We also board the pigs here when we're out of town for a few days or weeks. Love these people. read more

The only thing that saves this store is that no other store sells the supplies that they do for their prices, if their parrot was working at the register it would give better customer service than their employees. read more

This review way past due but wanted to share my thoughts- this review is more geared toward the reptile aspect of their store. Absolutely love coming to this location. Even if you live further from this one, this is the one you want to go to- skip the Quakertown one. I try to come here at least once a week, even if I don't need anything specifically. Their selection of reptiles and husbandry supplies is awesome. Their feeder options from frozen and live feeders, crickets, Dubias, etc is always well stocked. This is a store for the Bioactive hobbyists as you can find selections of all kinds of micro fauna including springtails and isopods as well as multiple substrate options , mix ins, and drainage options from even trusted brands like Josh's Frogs and The Biodude. Find animals from all types of captive bred frogs, beautiful ball Python morphs, geckos, a large selection of invertebrates, hog noses, corns, king snakes, and some of the most animated beardies. Don't expect monitors and boas, but I'm sure they could point you in a great direction. This is a store that I trust more than any place in the area. From their tips on care to the correct housing of their animals, this is the place you should go to if you're in the reptile market or continuing to expand. Love this place! read more

The place is a dump. It's obviously not kept clean, fish are always dead in tanks and there's crickets everywhere. But the reason I will never go back is the attitude problem of the girl that works there. You should be happy you have any customers at all. I happily purchased what I needed at PetCo in Collegeville where the staff was friendly and the store was spotless. read more

Great pet shop with a great variety of different pets and supplies. Our go to store.

I am from Lehigh valley, many pet stores, but no one comes close to the selection of great bigger fish. a little bit of a drive but well worth it thanks Eric E. read more

We bought fish a few months back at the suggestion of an employee. We were told these particular fish would be okay with our guppies. However they killed all of them:( I went back to store and a young lady heard my story and apologized stating that particular fish would definitely have been too aggressive and murder my guppies. She offered to take the thug fish back and was very apologetic about the probable mix up. On a positive note I took my three bulldogs in for a nail clippings and the groomer was amazing. The male is a little tough and she handled him perfectly. Great place, great price we will continue to support this local business read more

Growing up I always remember coming to Fins Feathers Paws & Claws to either check out the animals or to get one too. I got a few hamsters here when I was younger and getting the hamster cage, ball, food and all the accessories was an awesome feeling for a kid and I have many good memories with them. Additionally, I remember winning coupons for a free goldfish from the Harleysville Fair and I remember coming to pick them out too. It's nice to still have these kind of smaller pet stores with huge pet retail chains like Petco around, and I'll always have the many fond memories coming here as a kid. One day, I'll be sure to stop in for old times sake! read more

This is a "pet" store which takes great care of their stock. Visiting Percy the tortoise and Cleo the red and blue macaw, looking at all the other critters in this really clean and well-kept store is always a delight. And they stand by their animals, as we discovered when our newly-purchased bird died shortly after we brought him home. So, kudos, we'll be customers and recommenders! read more

I have been coming here for about 6 months for various items for our dogs, cats, reptiles, plants and grooming - unfortunately, every experience I have had has been poor. I wait on average 6-10 minutes up front each visit for service or simply recognition of my existence in the building along with many other customers who wait for long periods of time. The door bell when entering/exiting obviously doesn't help. In addition, there is one female staff member that has been extremely rude and short towards me on a handful of occasions which has led me to dread even walking in the building. I show upmost respect and patience as I have worked in costumer service and understand people have bad days. Yes, I will continue to utilize this business as their prices, quality/quantity and options beat the expectations of any local pet store. I just hope they see this and turn things around for the better. read more

Had a very nice visit with the kids. The owner spent ample time with us to discuss tortoise options. Has "a nice feeling" about it.

Let me ask you a simple question. Do you want to be a supervillain? If the answer is no, then move on. There is nothing to see here. You and I have nothing to talk about. If the answer is yes, then read on. Fins, Feathers, Paws & Claws tries to masquerade as a humble local pet store, perfect for your basic pet needs at a reasonable price...but there's another side to this place - the side involving dangerous, deadly, and beautiful creatures that you will need to adorn yourself with if you ever intend to intimidate your enemies and henchmen. You want a lionfish? A beautiful, toxic sea creature, perfect for the cool, collected style(Bond villains, Gordon Gekko)? Get it Here. You want a scorpion? A deadly, strange insect perfect for the crazy, sinister style(Vampire lord, S&M club owner being investigated for murder)? Get it Here. You want a big rat? A nutty, yet intelligent creature perfect for the insane, slightly comfortable-with-refuse style(The Sewer King)? Get it here. They've got a really sweet selection of interesting things that are off the beaten path - Frogs, lizards, saltwater corals, and stuff. Also the service is very knowledgeable. They'll tell you straight out not to buy a teacup stingray unless you plan on getting a giant tank for it later on in life. I really only come here for betta fish food, but if I were a human capable of taking care of a pet that needed more than acknowledgement and a few pellets to stay alive, you can be sure that I would shop for a pet at this establishment. read more

This is probably my favorite pet store. Friendly, knowledgeable staff. Healthy and happy pets, and great service. I love to come here whenever I can! read more

Fins Feathers Paws & Claws - I adopted his happy little kitten from Fins, Feathers, Paws and Claws "Chloe" is now a big part of my family! - Pet Stores Near Me - Harleysville, Pennsylvania

I have been patronizing this business since it opened, buying supplies for my dogs, cats and turtle. Took my dog there an hour ago, for a shampoo. Little info online about their facilities so I phoned them and was told $12 for half hour, we have towels, aprons and stuff. Owner comes out and takes us back to the tubs. It seriously smells like dog and there's lots of hair in the strainer of the drain. But I figured ok, I was already there. Apparently It's the only place that does not Include doggie shampoo ( which I could have brought). He said no problem and brought me a partially used bottle of some doggie stuff. We were done in under 20 minutes. Went to pay and the cashier said 20.43. What? Well you bought shampoo and conditioner. No, I didn't, it was a partially used bottle- soapy on the outside- the owner brought for me to use, and I'm not taking it with me. I didn't shop for a product of my choice. We used a squirt for one wash; if he wanted to charge a buck or two fine, although he didn't say anything when he brought it so I thought it was a curtesy. She said oh, nothing I can do. I will never be back. There are a ton of places- Bark Ave, Pets Plus, etc...- we can go, and we will. Shame on them. read more

Normally do not have any issues here. Today I ran in to get Dubia's for my Beardie. I was wearing a face shield as I have trouble wearing a face mask. No one ever said anything about it until today. Some rude younger woman with dyed black hair (must be new, I am there all the time and I never saw her before) and short bangs gave me a hard time and actually made me go out to my car to get a mask. I immediately began having trouble breathing with the mask on. She did not help me nor did she offer to bring my purchase to me outside. It was all about her, the heck with a loyal customer. She wanted me to wear a mask and didn't even want to do her job. Awful! She was so horribly rude that if I ever go back to the store and see her there again I will leave. read more

This is in regards to grooming services. Store wise, it seems the store has a good selection, so we will definitely be back for toys and food, do not let the store deter you. I brought my cat in for grooming because his usual groomer is booked until June. My friend had taken her cat there and was pleased with the services, so I decided to give it a try. When I dropped him off, a huge lab was being groomed the next table over. Not the best for a cat! Within 10 minutes of dropping my cat off, I got a call to pick him up because he was unmanageable and swatting at the groomer, and that there was blood in the tub when the groomer got him out of the carrier. I have NEVER had an issue with my cat. He usually becomes absolutely frozen, which I've witnessed! When I got there, another huge lab was being groomed. Of course he's going to freak out!! We also found out that who ever was on the phone and booked him when I called, booked him as a dog when I had explicitly mentioned a CAT grooming. I question why the no one didn't notice that error when I brought in a cat to be groomed for a booked dog... I ended up having to take him to a local vet because of the blood, ends up one of his back claws was ripped off while fighting to stay in the carrier. His foot is wrapped up and the vet didn't charge me for services (shout out to Skippack). Now I have to bring him to his usual vet this week to see if he's healing and/or needs antibiotics...a bill I did not want to end up having. My cat also expressed himself, so we've ended up with my cat in worse condition than just keeping him at home, and no way to groom him until early June. So, I'm very disappointed. Lesson learned, stick with your usual groomer and be patient about the wait list. If you bring your cat there and there's dogs right next to them, LEAVE. Again, the store is fine with plenty of supplies and varieties, so continue your shopping! I'd just be cautious with cat grooming. read more

if i could give it one star i would, they're rude, don't answer texts properly and do whatever they can to take your money, make you spend as much as possible and will sell you broken tanks and say they can't do returns. awful. read more

I went ready to buy a chinchilla. I was Excited to support a small business. The girl who was there was incredibly rude to me and treated this poor creature horribly. The chinchilla was clearly petrified, and I asked the girl not to grab it. She put her hand up to me I said: I'm going to get it for you. She told me that it's ok to grab them by their tail, like any rat or hamster (you can seriously I hurt all these animals if you to this, especially in such a stressful situation). She kept telling me how the chinchilla would bite me, said that the poop would fly all over the house (I get it. They poop, there are better ways of explaining this to a potential customer). They feed them raisins all the time... sugar them up so they come to you when you extend your hand. I had so many questions for her, but seeing how she was so aggressively trying to grab him, made me forget everything. My friend was with me and she actually wanted to buy the chin to RESCUE it from this store. I have to say that I had spoken with two other girls on the phone who were nice and friendly, but this other person was enough to traumatize me and clearly traumatize the poor chinchilla. read more