Only warning ... don't let their trimmer touch your dog. Our Rex had knicks and red marks where the…read moretrimmer was on his skin. Everything else is great and Rexy loves it here.

Mary has been grooming our Shipoo for 3+ years and is great! Lizzi looks forward to her spa day…read moreevery month.

Looking to post all I can on Hicks Animal Clinic...So nobody else gets cheated or lose their pet…read morefrom this money machine...Not a Veterinarian Office Don't be fooled by these positive reviews...The veterinarian that built this trusted business has LONG BEEN RETIRED. I'm told his son comes in one or day days per week. I assume to pick up the money. To make sure I'm clear I'll use an outline format. My 1st and last visit to Hick Veterinarian Rocky Mount NC 13 April 2026 am My male dog had a 2.5 inch lump on chest and had stopped eating,partly blocked. 11 April 2023. I was told I needed to run these test...(see my unfinished bill picture...at Hicks!) I was told the lump on his chest would cost thousands of dollar to remove and there was no connection to the lump on his chest and the blockage.(100% WRONG!!!) Said for $500 your not going to do anything to help my dog? Should I try muralax?(already done green bean & coconut oil) THEY did absolutely nothing to help my dog! NOTHING! Except tell me what I already knew,no worms...(See my bill screen) Monday 13 April 2026 I take a picture of the lump on his chest,upload it to AI. Says it's an large abscess he needs to see a Veterinarian ASAP or he will die...Already been 5 days not eating...I'm force watering & broth...I tell AI I went to Hicks Clinic in Rocky Mount NC and for $527.00 they did nothing to help my animal. Told AI I was military with battlefield medical training and a full med pack including surgery tools and not expired antibiotics. AI told me where to cut an incession and how to drain and flush with saline...With in 3 hours he was eating soft foods and stooled...Before that I was picking my dog up to carry him outside. Next day lite walking at the farm...Flushing twice a day and antibiotics...Day 4 he's on solid food and almost back to 100% If I had listed to Hicks ( nobody their by that name when I was there I asked for Hicks the man with the great reviews!) MY DOG WOULD HAVE DIED (5) DAYS AFTER SEEING THIS 5 STAR VET AND PAYING $527.00 FOR ABSOLUTELY NOTHING! Don't be fooled by these Google reviews Pure Talk and maybe Hicks Pays Google to remove negative reviews. Most times you can see the TRUTH on BBB reviews...HICKS HAS NO BBB REVIEWS

Great doctors who care for your pets. Excellent, knowledgeable vet techs who go out of their way to…read morebe helpful. And the clerks at the front desk manning the phones, appointments, and customers at the counter are phenomenally patient, friendly, and helpful with my issues. They bend over backwards to help me when I get snared with computer problems when I try to order pet supplies. (I am computer incompetent.) They are all just fantastic!

I am so very hurt and disappointed with the grooming services that I received from PBF. This was my…read morefirst time coming in this groomers. I found them online. I dropped my Shichon (Shih Tzu & Bichon Frise mix), Shadow, off for his spring/summer cut. What was returned to me is something that did not even resemble my baby. Although he is brushed daily his hair still gets tangled and matted in some areas, however, not to the point where he deserved to be skinned beyond recognition. The groomer "texted" me to inform me that Shadow had some "extremely matted" areas which needed to be shaved. That is understandable, however, to shave him completely bald all over was nothing more than pure laziness and ridiculousness. The groomer owed it to me to call and discuss which me any extreme deviations outside of what was discussed. Shadow's face was not matted. They could have at least groomed his face cute enough to go with this hideous scalping. Above all, they charged me $40 for detangling and dematting as if they went in phases when clearly they just went straight in with the clippers and cut off all his hair. This first impression will be my last visit.

Our pup Winston has been going here for nearly a year now and we are always very pleased with his…read morehaircuts. He is a doodle so his hair can get quite unruly if we do not stick to a regular grooming routine. So glad we found Pets Best Friend, cannot recommend them enough!!

Review for Riverside Veterinary Hospital…read more I lost my 13-year-old dog, Zazu, after he went without his phenobarbital because his refill was not provided in time. He suffered an hour of seizures before passing. What hurts the most is reading the hospital's own records--they tracked exactly when his prescriptions should have been refilled, yet never once called, emailed, or texted to remind me. Not once. They had the data but didn't use it to protect him. When I asked for compassion after his death, I received an email full of blame and a list of refill dates. No accountability. No acknowledgment of the failure to follow up. Just defense. I juggled kids, work, and life, and I still did everything I could for Zazu. He was loved every single day. To have his final hours reduced to paperwork was devastating. I am removing my other pets from this clinic. Pet parents deserve a team that sees them as family, not as a liability to manage. Ninett McGowan

My cat recently stopped eating, had issues walking, wouldn't drink water and had a temperature of…read more104. In less than 24 hours I got him to Riverside; everyone was extremely kind and Veterinarian she really put me at ease after he received an IV and was sent home with medication . However, 3 days later his temperature hadn't changed and he was still not eating or drinking. I was in a panic! I left a voicemail and minutes before closing Dr. Ken Gallatin called me back. He stayed on the phone asking so many questions to assess JB's (my cat) condition and allowed us to come in immediately the same day. Within an hour with the help of Dr. Yufan Chao; JB was eating (small bites but progress)! We stayed for over an hour and Dr. Ken ran through every scenario that could be impacting his health and did a very in depth (touch, feel and look) physical of his whole body. He discovered after analyzing and opening his mouth that there was an ulcer on his tongue which prevented him from drinking and eating. He gave us new medication to directly relieve and heal the ulcer. As of today (3 days later), thanks to Dr. Ken JB is finally drinking water and on his way to a great recovery. This is a great hospital, I recommend if available to ask for Dr. Ken Gallatin. He's what you need when faced with a dire situation for your fur baby. He saved JB's life while being gentle, informative, patient and using critical thinking (outside the box of the norm) to help me as a pet parent and my little JB. Dr Ken is the true animal whisperer!!!!

Eliminate the consultation fees charged, if you request a veterinarian to call you…read more I asked if the vet could call me regarding a charge to administer a pill to my dog. I had never received a bill to administer this medication previously I was told that if the vet called me, I would be charged a consultation fee. I felt that this was ridiculous. I understand the vet couldn't talk to me at the time I was at the office because it was during office hours, but being charged a consultation fee for a phone call regarding a policy of the hospital. Unacceptable. That day I switched veterinarians. My dog was well cared for and I was confident in the staff. I just feel like greed was involved.

Very friendly staff. Took our dog into exam room without a wait. Vet and assistant was extremely…read morepatient and loving. Gave great information and was super helpful. Facility was clean and organized

Taylor and King's K9 Kennel and Training are still awesome. Frankie is now two years old and goes…read moreand hangs out for board when I go on vacation. I trust Taylor with him, so she was the first person I thought of when I needed a place for him to stay during my move. He has now been with her a month and while it's killing me, I know he is safe and happy. She keeps me updated and sends pictures. :)

From the owner: Kings K9 offers personalized dog training tailored to your specific dog's needs. Ranging anywhere…read morefrom basic obedience and house manners to sport dogs and behavior modification. Kings K9 also offers group classes and overnight boarding.

The best there is! I do not worry about my dog while he is at The Bark Park. He is loved and well…read morecared for!

From the owner: The Bark Park Resort opened as a small, family-run, boarding facility in June of 2021. We know from…read moreour own experience how stressful it can be for both you and your pet to have to board in a strange place, so let us make it easier and filled with comfort in a home-like environment. You have our guarantee your pet will be cared for as one of the family. All of our boarding suites have TV's and Webcams included!