After showing up over an hour late to our appointment, Sarah cut my dogs ear so badly that she…read moreneeded 5 stitches. Which I understand that mistakes happen, she offered to pay for my dogs surgery, but after several attempts to get ahold of her, we never received any reimbursement. Also, while we were waiting for her to show up, I talked to a lady who was also waiting to drop her dog off and she said that Sarah is almost always late to her appointments.

Sarah and Merlin are the best. They can take my scraggly little "wild man" and make him so…read morehandsome! Even though he tries to eat them! If you want your fur baby pampered and looking good you must bring him/her here!

I used their services for about 2 years without any major problems. Then I get a text out of the…read moreblue on a Sunday that they would not longer be able to visit my dogs for their afternoon potty break. That's all I had them do. The text said that they didn't have a worker who could make it to the Northside anymore and that I needed to find other arrangements. Funny that my location wasn't a problem for 2 years. Anyway, I was told this on a Sunday when I relied on their services in 2 days. I was able to scramble and luckily found a trustworthy family member to take over. So I ask them to please drop my house keys off. *Frankly, I had no desire to use them anymore because they became unreliable*. I'm then told my keys were mailed to my house the day before. WHY WOULD YOU MAIL HOUSE KEYS TO THE HOUSE THEY UNLOCK?! I asked if they were mailed certified and hoped they were so I would need to be home to receive them. It's been 7 hours since I asked and no reply yet. Basic common sense, don't mail house keys to the fricking house they unlock!

DO NOT use this company. We say the great reviews and for the 1st time we decided they seemed…read morereliable enough to care for our furbabies. I was very VERY wrong. So the first person I talked to never even showed up for their consultation. Then I was assigned another one, Kat. At first she was very nice and I was very comfortable for her to care for my animals. I left notes around the house for her with toys and treats that were still in toy box when I got home. And the treats were never given out. She was also suppose to bring in the mail but instead it was left in the mail box and front porch. The only thing she did was scoop the boxes and fed the cats. I had bottled water literally right next to their fountain that only 1/2 gallon was used when we ere gone for 10 days? Then I tried to text Kat and nothing and then texted and called again nothing. I was in Florida and wasn't even sure anyone was taking care of them at this point. The worse part was when I called and spoke to Amanada.SHE HAD NO CUSTOMER SERVICE WHAT SO EVER!!! Never have I spoke to someone so rude. I wanted to know why their toys weren't put out or treats not given or the fact that there was bottled water for my cats that was never used and 2 of my Boys have problems with crystals in their urine so they can't have tap water. Thus the bottled water that was to be used. The litter boxes were just scooped and no new was put in top and there were 2 full unopened containers of litter right next to the boxes. So do yourself a favor and find someone else to care for your furry family members while you are gone out of town and not this horrible company.

if you're looking for a local Vet, this is the place to go!!! They are professional and willing to…read morego the extra mile to assist your pets!

Second time we have used Divine. Once for my sweet Lulu and two weeks ago for our sweet Bella as…read morethey entered the end stages of their life and had to cross over the rainbow bridge. Divine kept them comfortable and took care of them and us better than we could have ever imagined or asked for. The kindness that has been shown to us during our hardest times and the shared sympathy from the whole staff is something we will always remember and why we returned for Bella after losing Lulu. Thank you to all of them. We will recommend them to everyone we know.

This is one of the best pet stores in town. After recently moving, I needed to find a pet store…read moreclose to me and I'm so glad I found this place. They have quality pet food, treats, and overall supplies. I've purchased dog food, dog treats, collars, cat food, cat treats, toys, flea & tick medicine, dewormer, etc. They really have it all. The staff is super friendly and they're very knowledgeable about various products. I've received assistance many times when I've had questions and got great answers. They also have great customer perks. There's an awesome loyalty punch card, they sometimes have free dog treats with your purchase, and if you're trying out a new food for your pet, you can get two free samples with your purchase. It really is unlike any other pet store I've been to! If you're looking to support a local business for your pet care needs, this is the place!

Took my dog to get a routine wash and clip and they scalped my poor puppy's neck and and it was…read morebloody, sore and she cried when I tried to clean and dress it. I will never take any dog to this place for a clip again. Sabrina was just so unkind to my dog and didn't return my call when I tried to contact her about this issue.

My pup, Ellie, and I have been very happy with our experiences at Camp Bow Wow. The facility is…read moreclean and well maintained, and the staff couldn't be nicer. Everyone we have dealt with has been positive and friendly, and it's obvious they all LOVE dogs. I feel confident and comfortable leaving Ellie in their care, and appreciate the ability to check in via video camera anytime I want. I have done this numerous times and the dogs are always supervised, any messes are quickly cleaned up, and the staff always treat the dogs with kindness. Thank you, Camp Bow Wow, for providing a safe and enjoyable place for Ellie when needed!

We have a mini Golden Doodle and have used their facility multiple times. The facility appears very…read moreclean and they clean up any messes quite readily as witnessed on their video cameras. The staff appear to be friendly with all the campers (dogs)as well. We've used their grooming service once and was pleased with the results.

The absolute worse customer service! They absolutely never ever answer their phones and then get…read moreupset when u don't cancel! well answer your phone! Then they tell u two hours for grooming and they keep them 6 and never update u and since they don't answer phone u have no idea what's going on! Horrific place to leave your dogs!

It is polar opposite hit-or-miss…read more I've taken my dog in twice for nail trimming. The first experience was great. The staff was friendly, caring, gentle. They used a dremel tool. It was quick. My dog was relatively happy...she does not like to have her paws touched, let alone her nails trimmed. I took her in again today, looking forward to a similar experience. NOT!!! The woman was rough. She was yanking sideways on my dog's front legs. She was visibly frustrated. She used regular nail clippers which took longer. The trim was uneven and not short enough. Because I had such a horrible second experience, I will not go back to see if they were just having an off-day.

Stay far away from this clinic. Sterilization is not done properly during dental procedures. My dog…read morewas diagnosed with phlebitis from the IV test at a new clinic. I went to healing paws per a recommendation from a friend. The phlebitis occurred during a dental cleaning (that Dr Betty pushed hard for income). Initially went in for a broken tooth which she decided not to pull. I received care from a better vet in a different zip code and I'm so glad I did. My dog has a serious infection caused by incompetence from a vet clinic who will gladly fire you as a client once they're under fire with the law. Be cautious.

After my pup, Daisy, had been sick for a few days I decided it was time to make her an appt. I…read morecalled Healing Paws and they gave me an appointment within the same afternoon which was very relieving. They were super friendly and detailed at the front desk, even offered a beverage while we waited. Carmen took us back and was so kind & very gentle with Daisy. I didnt have to wait too long during her exam, and they checked in with me & explained everything so I could understand it. They also double checked to make sure I approved every charge & gave me options to fit my budget. Very satisfied overall!

She did an awesome job grooming my dog a little expensive but well worth it not having to leave the…read morehouse and them doing it right in your driveway I can't wait till she's back at work prayers to her for the loss of her dad I Would definitely recommend her

They do a great job! They care about the animals and their needs. They even made special…read morearrangements when I adopted a dog that was very uncomfortable from being matted down to her skin. Highly recommend!