I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!

Kathryn is a phenomenal resource when it comes to selling or buying a home. She has some amazing…read moreconnections she can recommend to get your house ready for anything. She's clear, transparent and honest and always looks out for her clients. She has a great team of people to support too. Absolutely recommend her and her company for selling/buying or property management.

KJK Properties took over management of one of our rentals that had been mismanaged by another PM…read morecompany. When KJK came onboard, the house, both inside and out, was being destroyed by the tenants and their high energy dogs in a multitude of ways. Before hiring KJK we interviewed a number of property management companies. By the end, there was no question that KJK's owner, Kathryn King and staff stood out from the rest as exceptionally professional and highly informed about the most recent City of Portland landlord tenant laws. A win-win for everyone as long as everyone involved is acting in a responsible manner. Unfortunately the tenancy that KJK took over left the house a complete and total disaster. I've attached a few of the pictures below. These tenants, ELISHA M. and MEGAN W, unfairly left scathing reviews of KJK on both Google and Yelp when they got the 'Move Out Inspection' report that documented the filthy state they left the house in. The house (that had been fully painted with all new appliances and updates after the 10 year tenancy prior to this tenancy) was left a complete mess - trash /junk everywhere, pet excrement all over the basement are just a couple of the many examples I could give. Just to remove the junk and trash they left all over the property cost us $1200; $1600 to clean the filth and gunk they lived in and left for us to clean; Thousands of $ to restore the yard and irrigation system the dogs destroyed and the tenants left in piles. Unfortunately for us, I could go on and on. Sadly, as in this case, the Review system is flawed - there's no way to stop people from weaponizing or writing fraudulent reviews. For example, these tenants allege that KJK 'unfairly' mailed them a bill for the cost of damages. However, KJK did what we hired them to do - manage the end of the tenancy. The law very clearly dictates the guidelines property managers must follow. To do the 'Move-Out Accounting,' KJK simply followed the steps dictated by law: Compare the 'Move-In Accounting' and the dozens of associated pictures required as documentation, with the condition the tenants left the house in, also with the dozens of required pictures for documentation. Some of which I've attached to this review. If these tenants had simply picked up/ cleaned up after themselves and taken care of the property as any self responsible adult would, there would have been no bill to send. These tenants also allege that I the owner 'peek over the fence' and 'make unannounced visits.' First of all, it's illegal for anyone, including an owner, to come unannounced to a property under tenancy. That most certainly never happened. And why they think I the owner with 3 young school aged kids and a small business to run have nothing better to do in my day than spy on one of my rentals is beyond me. Perhaps there is an addiction problem in the mix with these former tenants? If so, that would actually explain some of the unfortunate things that happened under their tenancy. This group will soon find out when I take them to court for their damages to our property, that allegations must be supported with proof of some kind. Otherwise in the end it all comes across as what it truly is.... A group of irresponsible, immature tenants and their lies about being done to. When what really happened, is that these people didn't care one bit about how they treated our property or about their mess that they left for us to clean up.

I have been a long time tenant of High Five Properties managed units and can't imagine renting from…read moreanyone else. Lisa promptly responds to issues and maintains contacts and relationships with local contractors and services who fix said issues as they arise. She has always been fair and considerate and maintains clean lines of communication with her tenants, especially if scheduled maintenance is due (gutter cleaning, furnace, etc.).

Lisa was my landlady for almost 3 years and she was fantastic! She accommodated our move out…read moreschedule and made sure everything was in working condition. I appreciated her promptness in answering emails and any repairs. We had a large unit that was a great value due to her maintenance of the inside and outside of the property. Unfortunately I had to move to a new place, but if I could I would have her manage my future rentals. Lisa is reliable and trustworthy. If you are considering renting from her, I would go forward with that decision.

As Executive Director of Manufactured Housing Communities of Washington, I have known and…read moreinteracted with Sterling Properties for over 15 years. They stand out among our over 500 members for their exceptional professionalism as demonstrated by their being selected to develop and conduct a comprehensive training program for our other members. Their high level of commitment to their clients has singled them out among management firms as evidenced by the consistently positive feedback I have received from their clients. They are known for not only excellent management of the physical property, but also for their ability to deal effectively with resident concerns. Their mastery of all state and federal regulations is an added bonus to any property owner. If you are searching for the Gold Standard, look no further. .

"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

Loved working with this team, especially with Kaylee as well as Jessica. High communication and…read moreresponsiveness to every question I had as my home entered the market. My home went from For Sale to SOLD in a reasonable amount of time and it absolutely is because of the skilled professionalism and guidance of Kaylee and the whole Eisenhauer team. 100 percent recommend !

I had a great experience working with Kaylee. She is professional, responsive, and full of energy…read more she help us find the perfect home Thank you Kaylee. I highly recommend her!

Connie Peterson did and excellent job in the sales of our house and helping us locate future…read moreprospects. Always very professional yet approachable.. Always ready to answer any questions we had even when it involved research. I will recommend her to anyone buying or selling a house..... if they want the job done to the exceptional standards that she provides..

Sitting in our new home in SE, a lot of the credit goes to Realtor Connie Peterson. First of all,…read moreshe was nice and totally supportive as things with our lender got hairy. But most importantly she was always available, knowledgeable, and easy to work with. We moved from out of state, and had a very short window to work with. I know many people work without a realtor, and we're the type who like to do things ourselves and would probably be tempted to do that, but after this experience, not anymore. There are just too many rules and regulations and funny little thins you need to know. Connie explained it all to us with ease and confidence. I would highly recommend, and we will definitely list our house with her when we move.

Natasha went above and beyond for us. Buying a house is expensive and stressful and she brought…read morejoy, humor, hope and positivity throughout the experience. She was right there with us through all the ups and downs and has a special place in our Portland story. I can't recommend her highly enough! Natasha is extremely prompt in responding and communicates in a professional, respectful, and honest way. She was great about sourcing bids for repairs that came up during the inspection period. She has good working relationships with the professionals she reached out to so we got all our quotes in a timely and thorough way. She submitted a few offers on our behalf, and was timely in meeting all deadlines. She's detail oriented and knowledgeable about the market and process. We were in backup position for one place and she kept us in the loop and followed up with the sellers agent without us needing to keep following up. In the end, we got our unicorn house! Rental unit potential, future expansion potential, extra large garage, fantastic inner SE location and within our price point. Local friends said we wanted too much and we should lower our expectations. Natasha kept on the hunt and pivoted without giving us a hard time when we changed our criteria a few times. She patiently went on showings with us all over Portland because we were new to town and hadn't figured out the exact location we wanted initially.

Everyone hopes for a committed and talented individual as their broker. If you can check those…read moreboxes and get a wonderfully kind and caring partner (and friend) in the process, well, that's a truly fortunate experience! We (The Carters) highly recommend Keri based on our recent home-buying experience in Troutdale. Keri provided us with exceptional service from start to finish with a level of professionalism, communication, follow-through, and genuine interest in the finer details of our search, all of which made a world of difference. Having purchased homes in the past, Keri's personal approach and advocacy simply could not have been better. Due to her dogged search for details related to our property, we were able to discover and effectively resolve both permitting and needed items for completion before finalizing our agreement. We moved into our wonderful new home confident in the purchase, value, and quality of the decisions made. If we are ever in need of services and support in the future, we absolutely will be reaching out to Keri for help! We greatly appreciated the chance to work with Keri and the Urban Nest Team.

I've been meaning to st down and write a thoughtful and thorough review for months since…read morepurchasing my home, but I don't know when I'll be able to do that due to a ton of extra busy-ness as of late, so I'm going to go ahead and throw something up here for now, and then come back to finish the job as soon as I can. That said... I can not say enough good things about our agent, Ken McClarty. He is an incredibly nice guy who really dug into finding a home for us based on our needs, and was extremely diligent and available throughout the entire process, always making sure our questions were answered, our expectations were set properly, our house hunting needs were being met, and our fears were laid to rest. We ended up on the other side of a rather brief and painless search with a fantastic home in Gresham that is in an absolutely perfect location for me, my wife, and our two year old son. Ken took care of all the legwork, as far as finding the perfect home, scheduling the inspections, negotiating with the seller, and closing the deal, and in the end our purchase ended up right within our budget. We could not be happier, and we will soon get around to giving Ken a proper thank you for all of his fantastic help. I would highly recommend Ken to anyone looking for a home in the Portland area. His service was top notch in every way. Thanks Ken!

Good friends of ours sold his house using the assistance of Kevin Caplener and they recommended him…read moreto us. From the first day we met, he has given us amazing service. I can't believe how responsive he has been. I had a TON of questions throughout the process and never was I made me feel like I was a burden on him in any way. He calmly walked us through complex documents. He gave us opinions when we needed it but always told us what was our decision and what options we had. Put it this way, we had an offer on our house in 4 days. Our neighbor described the day of our open house as a "crazy circus" because so many people were there. I have no idea how he did it, but over 60 people came through a 2 hour open house. We are thrilled with the service, professionalism and help everyone at the Caplener Group has given us. I'll recommend them to anyone.

Realty Brokers has helped me buy, then relisted and sold a few times my properties. Both in New…read moreMexico and Oregon throughout the years. It's always been such a pleasent experience. There Sanchez Team all worked on getting me the best bang for the buck. Couldn't have done it without them.

Realty Brokers was the answer to my prayers. Linda and Deb went out of their way to make sure that…read moreI had everything I needed and even introduced me to my lender. Their knowledge and service are stellar. As a veteran, I used my VA home loan benefit and found that with their help, the process was fast and seamless. If you are still looking for home broker, your search should end here. Make the call and you will find that Realty Brokers will take the fear and anxiety out of the home buying process.