It has been some time since this experience, but I told myself I would write a review after a…read morenumber of months had passed, and I cooled down a bit. Honestly, as I write this, it is not very fun to recall, but I hope the Doctor will read this, and this will help future patients. Type of Care: Adult wisdom teeth removal Care Quality: To be absolutely clear, the doctor was excellent. The work he did was done very well, and there were no complications after the procedure. He was awesome and a great personality. Office Experience: #1 - walked in for the appointment, and they said we had canceled it. We never canceled it. People don't prep and show up on time for wisdom teeth removal appointments if they've canceled them. Their office staff had, from what we could decipher, been the ones who erroneously canceled the appointment on the same date and time that they had called us weeks earlier SOLELY for the purpose of telling us how much our out-of-pocket would be. There was no discussion whatsoever during the call about whether or not we were proceeding with the appointment. We were proceeding with it. The doctor, being a professional, thankfully managed to keep the appointment as scheduled. No problems there. Thank goodness, because who wants to prep and come back again to have their wisdom teeth removed?! Again, this doctor is very good! That leads to #2 - during that call weeks earlier, again the sole purpose of said call from them to us was to relay our out-of-pocket cost, the lady said the cost to us would be $50. $50. 5-0. We made them repeat that numerous times, and the lady said, "yes, great deal isn't it? Your insurance must be good! We'll see you on your appt date...Us: yes, we'll be there." Soon after the procedure, we got a bill for well over $1,000 out of pocket! After a lot of back-and-forth with the office and our insurance company, the cost came down to $900. In the end, this was the correct cost to us based on the way the office coded the procedure (coding...very impt factor - please take note) and what our insurance policy would cover. The office staff would not concede any miscommunication or misinformation on their part. It was both shocking and disheartening to be treated the way we were. So, just beware. Most important moral of this story is make sure you, as the patient, do ALL the research on how much your procedure might cost you out of pocket, because unfortunately, the office staff failed in that regard. You can't rely on their word. They do not know. They don't have any idea how the procedure might get coded, medically, in advance of it, and maybe the doctor and the nurses can't even predict that -- and that is what the office staff should have told us, but didn't. They should have been honest about what they knew and what they didn't, but they weren't. Their actions unnecessarily led to a lot of heartache, headache, and financial surprise.

Thomas Dougherty's office was a rip off and his staff lacks good customer service skills, my…read morebrother and I had the same treatment done, (wisdom teeth extraction) and that place charged us two different amounts, (same insurance coverage) when I called in to speak to their account manager, she was rude, stubborn and not easy to talk to. After we exchanged a few words, I simply asked for a invoice of the treatment so I could get a better understanding, when I received my letter the envelope was ripped and scotched taped together with a post it note that read "fax as*hole". I would NOT recommended this place to anyone. Unless you love poor customer mixed with talking back employees who can verbally tell you anything.

Say away tries to sell you something you don't need did that several times to me good salesman than…read moredentist

I trust the dental team with all the services provided. Friendly staff and relaxing environment.read more

NEVER GO TO THIS PLACE. I was referred to "Dr King" for a tooth extraction. He had terrible bedside…read moremanner from the start. He said to me "the numbing process is not an exact science; but no one would tell you that, but me". After he numbed my mouth I informed him that I still had feeling in the area and I asked for additional numbing. He told me I was numb enough and I didn't need more and I could "let him know if it hurts and then he would stop and numb me more". Yes, I know I should have gotten up and left by now but I allowed him to proceed because I needed the tooth out. When he started to pull my tooth, I felt the pain immediately and I finally told him to stop, I'm done. I got up and left with my mouth inadequately numbed and my painful tooth still not out. Absolutely horrible experience. I'm giving this dentist 1 out of 5 stars because I don't have the option to give him the 0 stars that he deserves.

Dr King and his staff were phenomenal. My teeth were a mess and the extractions were painless …read more Just follow the after care instructions .

This place is very nice!! I love the atmosphere of this place and the workers are wonderful and Dr…read moreAsmaro and people working with him on 4/22/26!! The care is awesome and helped a lot!! Thanks!

Dr. Habib Asmaro is the BEST. He was so gentle with me. The staff is also very caring and helpful…read more Recovery was smooth. Can't wait to go back for my check up.

Dr. Ettinger pays people to write positive review for him and his staff. He actually offered to…read moregive me a generous discount on my oral surgery. After my procedure I feel that he messed my other teeth in the process after confronting he sweared on his dead dog that he didn't touched the teeth next to the wisdom tooth (which is a lie) I feel he did something to get back at me. Please read all the negative reviews before going there.

During our preliminary exam Dr. Stringer and his staff seemed friendly and helpful. But during our…read morereturn visit for my wife to have her wisdom teeth out the receptionist seemed very cold and short with us, only talking enough to get us to sign a form, ask for our temperatures, give a fake half hearted apology when she got information about my wife's procedure wrong, and pay announcing to the room how much. After which she did not say anything to me for the rest of my wait. Had no idea my wife was finished until I noticed her outside. I waved said goodbye have a nice day to which I only received a cold look, which was easy to notice as she wasn't wearing a mask. After we left my wife said Dr. Ettinger was cold and rude today, as if once they got the money they were done caring about you. I normally wouldn't have noticed or really thought about any of this. Going about my day without thinking twice. But during our very long wait I started to notice the treatment the white couple behind us got from the receptionist. She was friendly and talkative with them, even walking them through options when their card was declined, never announcing their fee. While they were sitting and waiting for the doctor, trying to figure out payment she went out of her way to let the wife know she could stay there in the waiting room or in her car and she would come out to let her know they were finished. Which was the point I noticed the difference in the service we got. Don't know if it was racial or not as I'm Black and my wife Asian and from some of the other reviews I've seen it may not be. But either way if this is just the way they work I can understand why they haven't won an award in more than 10 years.

I've been going to him for over ten years. He's always been fantastic. He doesn't try and sell you…read moretreatments that you don't need. I trust him implicitly.

Had a great experience with the team from smile solutions. Mackenzie did a great job cleaning my…read moreteeth. Looking forward to my next visit and I hate the dentist lol thank you for helping me get over my fear

Dr. Emmy best dentists in Delaware, office staff friendly and welcome in. Highly recommended.read more