Frequent vandalism to cars parked in the garage attached to the hospital. When concerns were escalated to security, the response was "park at your own risk." read more

Muy excelente Me trataron con humildad humanidad y respeto más profesionalismo hoy día 28 de agosto a mi amiga Ana Ortega, yo me quedé en la noche asiendo vigilia y el personal del piso #6 se portaron super excelentes todos muy pero muy buenos me hicieron sentir como en mi casa gracias, estábamos en el cuarto # 636 Gracias a todos Atte. Segundo De Jesus Baez read more

Saint Francis Hospital - Hospitals Near Me - Wilmington, Delaware

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I had 2 serious vascular operations and was grateful to experience such a friendly, proficient service from first preops to prep and surgery as well as post surgery care. Every team was professional, courteous and always communicated about next steps. I really felt at ease and taken well care of. Surgery team was excellent! Post op made me comfortable and assured me that all would be well, which it was. Erica took such good care of me and always made sure I was comfortable and had what I needed. It was a great experience for such a difficult operation. Thank You All! read more

So my wife had to come here for surgery today. Well it started awesome right from walking in the door. The guy tells me my son can't walk to the waiting room because my kid isn't 18. Ok fine... Then I get my son to camp and come back head up to the waiting room and it has plenty of kids I'm not 18. Then my wife's surgery ends and we get a call at 10 the doc says nurse will be right out to get me. After an hour and a half of waiting i finally find someone and get a status update and they tell me she will be out in 20 minutes. Not once has a nurse or doc come to the waiting room to. Give updates. They are callous cold and uncaring here. The facility and the staff are attrocious. Only come if you have to because of the doc doing surgery. read more

Don't ever go to the ER!!! I went in because my COPD was acting up and to see if I had infection. The PA (not even a doctor) who saw me, Amelia Lamb, all she did was order ever possible test, not necessary ones also, and then told me I need a Catscan because the tech might have did my xray wrong, when I refused, she had the AUDACITY to yell me I could die if I don't get ct-scan to see if the xray was a mistake. WHAT HUMAN TELLS YOU YOUR GONNA DIE JUST TO GET AS KUCH MONEY OUT OF YOU!!!! Well Ms. PA WILL BE HEARING FROM MY ATTORNEY ​ read more

They caused my father to die before his time due to poor care and poor medical treatment. No one ever helped him at meals and he was alone except for when I visited him. I recommend if your value your life and the life of loved ones please do not go to this hospital. read more

St. Francis Hospital, offering uncompassionate care at the lowest quality. You're better off going to a Med Express! Sadly, the Emergency staff knows their rating but continue to validate that 1 star. It's apparent most of these staff members have never worked anywhere else or they would know how a real hospital is run and how to treat patients like human beings. If they don't care about St. Francis hospital why would they care about you? read more

I'm back with the same issue regarding my uncle Jimmie French. I was able to go see him on a Saturday I spoke with the nurse and was advised to come back during the week to speak with a case worker in reference to his care. On my day off which was a Friday I went back as advised, and was not able get in to see my uncle or talk to anyone. I was given a number to a social worker which I called and left a message, however 2 weeks later I'm still waiting for a response. Not to mention they keep talking about a list that I'm not on, however the people on that list Salinda, Latoya, Nakia, Jimmie, Pam, and Nicole has not and does not visit my uncle, and have NOT BEEN APART OF HIS LIFE! AND SALINDA DORSET IS NOT HIS CHILD! WHEN MY UNCLE COULD SPEAK HE HAS MY MOM HIS SISTER AS HIS EMERGENCY CONTACT! RENITA MYERS FRENCH AND ON ALL HIS PAPERWORK! HOW CAN YOU GO AGAINST WHATS WRITTEN! ALL WE WANT MEANING HIS FAMILY THAT HE SHARED HIS LIFE WITH IS TO BE INVOLVED IN HIS CARE BECAUSE WE CARE! CONTACT ME @302-518-3300 read more

Saint Francis Hospital - He's your patient but my loved one - Hospitals Near Me - Wilmington, Delaware

Filthy disgusting and horrible negligent care. Devastated that my dad had to die there. Legit traumatizing experience. Bugs, blood (of strangers), backed up catheter tube discovered by family, ignored monitor alarms, just awful. I don't know if my dad would be alive if he had gone somewhere else, but I do know that he sure didn't stand a chance in that death trap. It was just terrible. read more

NEVER go here. The emergency room was filled with nurses and technicians but no one did a thing except ask the same questions over and over. I came in an ambulance and decided to leave. It was awful. read more

St Francis OB/GYN dept is terrible! They're unprofessional and unorganized. The hospital office staff is constantly over booking the physicians. I got so tired of wasting so much time in the waiting room i switched offices. Only to not be greeting by the front desk staff, rushed by the physician and told if i didn't like the treatment i could find another doctor by a nurse. I've tried contacting the office manager with no success. If you're looking to walk into an office with friendly staff...this is NOT the place for you! This review comes after a years worth of visits and NO improvement. read more

I went their looking to join their Family Practice Center for a PCP Doctor, but as I made my way up to the second floor....I realized, how dirty this Hospital was...I am a clean freak and I would demand a Hospital to rival my home....It just made my skin crawl....so I headed for the nearest exit, and ran... P.S.: how does this facility remain open....? read more

I would highly recommend Saint Francis Hospital. I was diagnosed with a cyst inside my foot which caused me constant foot pain. I had surgery at Saint Francis to remove the cyst by Dr. Alexis Lund, of First State Foot and Ankle. From start to finish, it was a great experience at Saint Francis. From talking to hospital staff upon arriving at the hospital, telling us where to park, to meeting us at the door to guide me into surgery prep. The nursing and anesthetist staff were all very professional, kind, and considerate of my needs from the operating prep room all the way thru to the recovery room. read more

I brought my wife to St Francis tonight after in essence, being refused and RUDELY TREATED by CHRISTIANA CARE!! She had a head injury! I took her to ST. Francis HOSPITAL and the staff, Dr. and Nurses were ALL very courteous, caring and professional. A Night and Day difference! Kudos to St. Francis, shame on Christiana Care!! I haven't been in St. Francis Hospital since around 1981, Glad we came here, they made it easy and were MUCH more caring, accomodating and professional than CCHS!! Thank You St. Francis! read more

I was in this hospital when I was 6 years old for a major lung operation, and other than not seeing any nuns in habits roaming the halls....it has not changed. :-). OK....it has changed a little. I visited my 86 year old second mom who was hospitalized for several days for health crisis, and I noticed some things about the hospital. First, the hospital has added new areas, and done a lot of renovations. (the heart wing is AMAZING). The cafeteria is wonderful! It has a HUGE salad bar with fresh looking veggies and meats, and there is also a "make it yourself" sandwich bar! Both the sandwich bar and the salad bar are charged by weight.....but it is VERY reasonable. There is a "serve you" hot bar with food items that change daily, and I also noticed numerous items for vegetarians...nice to see. There are areas of the hospital that are unchanged from the late 60's/early 70's. She was on the 7th floor, and it was an OLD room. The floors were not really clean, and the TV was small and dated. When you are in the hospital, there is not much else to do other than watch TV. The staff was VERY nice, however it took way to long for some one to respond to a call light. This tells me the hospital is short staffed.....NOT that the techs, aids, and nurses do not care about the patients. The history of this hospital is humbling..".Founded by the Sisters of Saint Francis of Philadelphia in 1924, Saint Francis heeds a particular call to serve those in need. Our ministry is to serve all who require expert medical care regardless of religion, race, color, creed or economic status." That is why my REAL mom, and my second mom loved this hospital...and I hope management realizes saving money is not the first priority, caring for patients is. read more

I can not say enough positive things about my stay in St.Francis Hospital maternity. I delivered my 4th child our 1st girl and my labor this time was the hardest most painful out of all of them. The nurses, doctors, dietary down to house keeping were nothing short of amazing! They made me and my family extremely comfortable and feel so loved by all of them. Going to recovery was amazing as well they took such good care of me and my daughter I could not ask for a better health care team... I was not just a number or just a pt I was treated like family... I would never go to another health care facility... Thank you St.Francis for making a rough experience a good one! read more

Saint Francis Hospital - Baby Ava - Hospitals Near Me - Wilmington, Delaware

I know nothing about this hospitals medical services, but I do know that it's the best place in the city to see the skyline, catch the sunset or sunrise, or show a visiting friend. Parking is free of its under an hour I believe, so just waltz into the parking lot and make your way to the top. I know, this is a weird review, but st. Francis has truly been a unique highlight for me living in Wilmington. It's one of those "places", where you have fond and magical memories, one of those invincible and timeless locations that makes you feel alive as you watch the sunset with friends. The neighborhood is not the best in the city, but all that means is be aware of your surroundings. Well worth your time. read more

This hospital is BARBARIC! My wife had a Gastric Bypass surgery here. They just kept giving her OTC Tylenol and anti-inflammatory 12 hrs after major surgery. She had a headache from her pain that we waited 1 1/2 hrs for a medication that was Imitrex. I had to rub her head while flipping out on the nurse to get a Dr to order meds for her. This place needs to be shut down! Wilmington hospital has a lot more empathy for their patients and much cleaner. I am making a formal written complaint to their board. read more

I was there yesterday with my niece from 10 -7 in the ER. She went there for Phycho help and they said they don't have it there but they will do intake and send her somewhere. They brought her back the 1st time and did blood work, then 3 hours later to do a cat scan & then 3 hours later to do covid test. I never been to an ER like that, who brings you back & forth to do separate test. Other hospitals will take you back and do everything all at once. There ER process is horrible. The ER was full but not packed. I seen ER's more packed than that and had ppl in and out about 3-5 hours. 8 hours was ridiculous. She asked if the doctor could talk to me about her condition and they did not allow a doctor to come talk to me. Other hospitals do allow. Everyone in that ER was just another number. They even had a sick patient lying on the floor in the hallway. Unprofessional. At least put her in a bed temporarily. Uncaring facility. read more

I am sickened by the care my mother is receiving here. The nurses on the 7th floor are neglecting her. She's been stuck in her room for over a week and no one can seem to help me find her a wheel chair, let alone, a comfortable chair for her to sit up in. She has bruises all over her her body. And there are other major negligence issues that I won't go into detail about. My mom is only 48 years old. I'm very angry with this hospital. This isn't the first issue I've had here. read more

Don't even think about it. My credit card was stolen while I was recovering from a surgery. Overall a very bad experience.

Well, my doctor was great but i was in the ER for 4 hours waiting to be taken back for a doctor. I got fully registered within the hour that i got there. When i was finally taken back there was a women very upset and the staff was laughing at her, being rude, a women even got smart with her when she simply just asked a question about her symtoms. The nurses were gossiping about the patients that had recently left. I get it we all gossip at work but keep your voices down. They where very unprofessional with everything they were doing. I had asked someone who the head nurse was to complain but i didnt get an answer. However, i can say that my actual doctor was great. She was friendly and sweet and took care of me quick and apologized about the wait. She is the only reason i would ever come back to this hospital. read more

Their North Wilmington office is terrible when it comes to customer service! No one at that location is competent

This hospital in my opinion is horrible. I had to get smart with nurses who weren't even doing anything while I was waiting for someone to discharge my cousin and I. They take way to long even when its a slow day. read more

The only reason I am giving this 2 stars is my son was seen quickly his firstt visit. My son went to er with genital area issues that panic any 23 year old.(not Viagra related) The first dr did try to assist and seemed to help with issue but when we got home we had to go back an hour later for same issue and severe pain from needles to a particular area to draw blood. Different dr this time. The first Dr. DID NOT finish his notes before he left. This Dr. didn't see an issue..had no notes to what the first dr HAD seen and was rude and no bedside manner at all. Now, my son had just lost his Medicaid but had done responsible thing and signed up for Obamacare but this incident fell at a time before new insurance kicked in. So My son gets bill for both visits in same night to the tune of roughly $5000! No xrays,tests or mris..just a few pills and a needle to drain fluid. The dr services alone were $1094.00 each! The other charges are for one fluid drain and "emergency services"..one for $700 and one for $800 (remember 2 visits in same night).The second dr looked at him for a total of 20 minutes and gave him 2 Tylenol and again saw no issue told him to follow up with urologist and had no notes to refer to from dr he had seen 1.5 hrs earlier! I am floored. My son called St francis and asked if they could lower it and he would pay it off and they said nope.They had already given him uninsured discount(that $700 bill would have been $1454.00 Again NOT including dr charges just for being in er and I suppose for nurse. So a full time college student who works part time is $5000 in debt. Sad read more

Avoid this hospital if you can. Their care is adequate but their billing system is a nightmare. Was treated after an automobile accident in November, Despite having auto and health insurance to cover both, the hospital has lost my details multiple times. And the information doesn't trickle down to their third party ER physicians. Have been harassed by daily calls and threatening letters from bill collectors ever since. The hospital and third party vendors say the harassment won't stop until the insurance companies pay up. The bill collectors are just doing their job. read more

Never experienced such terrible treatment as I have here in my life. Staff is extremely rude and judgmental, showed zero professionalism or compassion. Never coming here again. If you care about your dignity or your children, you're better off going to Christina in Newark, longer wait times but at least you're treated like a human being. read more

I prefer going to St.Francis over any other hospital here in upstate Delaware because in my own experience I have had the fastest service and always provided with awesome care . read more

If you want personalized and caring service that makes you feel like you are a family member and not just another healthcare consumer, then this is the hospital for you. The ER had virtually no wait time on both of the occasions that i went there with family members and there are plenty of options for low-income or uninsured patients. The staff is friendly and helpful and the entire atmosphere of this hospital is very patient-centered. Another example of how bigger isn't always better. ST Francis provides excellent care with state of the art technology and services, but maintains that small hospital, neighborhood feeling that helps take the fear out of medical treatment. read more

Last week my boyfriend had a colonoscopy at saint francis. The thought of having this test is a bit scary but the staff were excellent. The moment we walked in to registration, through for the waiting for the procedure to the moment we left, the staff were calming and attentive. The doctor explained results in the same calm manner, answering all questions with the expertise and kindness. read more

I was scheduled for a stress test (lexascan). Somehow I wasn't on the schedule.. The registration staff were polite, nice and caring. They got me to where I needed to be in record time! Then I was fortunate enough to meet the Cardiology staff.... I was extremely nervous and apprehensive.. The staff was so compassionate and caring.. It made my experience so much less stressful for me (I hate hospitals and tests)! I can say the staff at St. Francis are the best!!! Another correspondence will be sent to give a shout out to my two favorite heros!!!! Thanks Cardiology Heart Center!!!! read more

The OB GYN there at the hospital is the worst. Since I transferred due to moving here in Delaware. It has been night and day coming from one of the best OB GYN Penn hospital in Pennsylvania. They have gotten my paper work and due date way off. It took weeks for me to get my maternity papers filled out; and I had to constantly call them about that. The medical assistance there are a joke. If I had a choice I wouldn't even have my baby at this hospital. Unfortunately I'm pretty much stuck with having to make sure I have my family there to support me and pray that they don't make this birthing experience a disaster for me read more

After suffering a concussion and at the advice of a nurse at MedExpress, I made the mistake of going to St. Francis Hospital. I asked the admitting nurse to verify my insurance coverage prior to agreeing to see their doctor. I was given incorrect information regarding my insurance by three different people at the front desk. This resulted in a much higher bill than I had anticipated. I can usually determine my insurance coverage. However, having had a concussion I was in need of assistance and made the incorrect assumption that I would be given accurate information. The bill is ridiculous in relation to the service, or lack thereof, that I received. I waited five hours for a doctor to confirm that I had a concussion. Their patient advocate team is a ruse. I would suggest anyone having had a bad experience with this company to contact the Delaware State Medical Board (concerning physicians) and the Delaware State Department of Health Services (concerning the poor conditions at this hospital). read more

Friendly, fast, thoughtful, informative, conscientious.....only place to go! They really know what they are doing here!

I HATE ST. FRANCIS HOSPITAL ! I could write pages on this. Worst I would say is they put IV in arm right inside elbow. Needless to say I woke up about every few min. all night. Every time I moved it set the BP machine to go off. They tried to even tape my arm down. Finally just close to A.M. I asked them to move it somewhere else. Did they do it, of course not. The following I think is the most horrible of all.I have spent at least the last 6 months trying to get my bill fixed.I finally broke down and paid it because it was that or my credit.Cost me $2500.because Dr.Cosgrove put outpatient on my chart instead of inpatient.If it was inpatient the whole bill would have been paid.I went to everyone possible there for help Guess what no one could help. NO SURPRISE THERE !! I was in there 2 days. I even HAVE the paper from them that says INPATIENT on it...This Dr. sits on the board of that hospital and supposedly is the only one that can fix it..NEVER EVER AGAIN !! read more

My Dad went into rehabilitation after he had double bypass heart surgery. And they treated him awful. The staff was so rude. After his feeding tube was yanked out by mistake they won't going to put it back in until we told them that they were going to or else. The next day they finally put him on the bed pan after asking them 3 or 4 times. All they were doing was talking in the nurses station. When they finally put him on it. They walked out the room. But he is a fall risk patient and they lowed his bed side bar and took off his arm restraints. He fell out the bed busted his head wide open and hurt his shoulder. He had bruises all over his face. And even today he has problems with his shoulder and head where he fell. So unless y'all want your loved one dead don't take them to St. Francis hospital. I wouldn't even take my dog here for treatment. read more

This used to be a remarkable hospital. No more. I went into the emergency room on 3/14/18 due to a slight pain in my chest. Turned out to be a collapsed lung so I was admitted. This is when the nightmare began. Not enough doctors, so care is relegated to PAs. The PA who inserted my chest tube had literally never done one before, so was "monitored" by a senior PA (not a doctor). The tube was inserted incorrectly and had to be re-inserted and that's when STAPH was introduced into my lungs. The lung equipment didn't work properly in my room, so after 3 days - at this point I was literally gasping for breath - I was transferred to Christiana Hospital at my family's insistence. During the 3 days in St. Francis, a doctor did not examine me - not once. Nurses and PAs were my care-givers. St. Francis screwed up my treatment so thoroughly I had to have lung surgery at Christiana (plus treatment for STAPH). What should have been a 24-48 hour stay in the hospital turned into a 13 day hospital stay. Run, don't walk, away from this hospital. If an emergency, and you can't get to Christiana Hospital or don't want the long ER wait (which was why I went to St. Francis in the first place), go to Wilmington Hospital. read more

The new female DR diagnosed me with a UTI 2 times for 2 seperate visits. When I went to my Primary care, turns out NO uti instead I had a more serious condition for my unrelated to uti symptoms. I gott say shes arrogent, gives you no sence of comfort & shes unproperly diagnosing patients. Lastly prescribed me a medication i was clearly allergic to on my chart. Screw her, The nurses there took care of me better then she did. read more

Had an outpatient OBGYN appointment with St francis medical group. At completion of appointment paid $40 co-pay (luckily with credit card). Started to get a bill for unpaid co-pay. Even though it was the office's mistake, they directed me to call the biling office. Have been calling since July - leaving messages, repeatedly calling - it's October and I'm still receiving bills and have not received a call back. Probably the worst customer service I have ever come across. read more

Their ER has improved so much over the years. Waiting time is very short. In the two times I've been there over the past few years, the longest I've waited was 15 to 20 minutes. read more