Awful service. Beware it will cost you $480-1150 just to establish care here. They made me do a…read morevideo call to "meet the doctor" then billed me a level 5 though I didn't get any care, I was just going over my history. I didn't even mention problems I want to address. They do this to extract $ from you so you won't be "surprised" when they charge you money for asking a question at the annual yearly exam. So I wait 6 more months,the doctor remembers nothing about me and has an attitude of "why are you even here" because I'm healthy looking etc. It was such a waste of time. My doctor also seems miserable and overworked. Isn't helpful when I reach out for medical clearance via the portal either. My video call was in 2025 so that charge didn't even go towards this year. I wish they had clearly informed me more about the process of establishing care because I would've conducted myself differently if I understood. Now I don't even want to come back here I feel completely unwelcome and disregarded. I'm a cancer survivor that does need to do various follow ups but "my" doctor could care less about me. Sad

Dr. hingorany (cardiologist) is so rude! I've had wonderful experiences with other doctors but not…read morewith her. She takes care of my grandmother who has dementia and does not accommodate her. I will follow up with ucla and report her attitude and priorities around billing and lack of patient care. I do want to give kuddos and a special shout out for the following doctors that have gone above and beyond in my grandmother's care: Dr. Catherine Lindsay and Ivette Jimenez

Dr. Messina has been my doctor for the last 30+ years. He is the best. Not only does he know…read moreeveryone at St. John's in Santa Monica, but many of the other doctors all over LA. He takes time with me every time I'm there. Recently, Last year, I was diagnosed with cancer, through my OBGYN. Rocked, I dropped in to see him with no appointment. Not only did he take time with me, he reviewed information about the surgeon suggested. At times, his "bedside manner" can be a little gruff at times, but he's a New Yorker. His assistant knows her stuff. And what she doesn't know, she'll find out for you, as will he, or send you to whoever it is you need to see. Dr. Messina was there for me. I don't know what I'll do when he retires.

If I could I would give ZIRO star. This Dr Messina and his…read moreassistant tina need to be reported to the proper authorities. No one who treats patients this way should be allowed to continue practicing without serious consequences. I would NOT recommend this Dr to anyone!!!! This doctor and his assistant tina are completely unprofessional. They lie argue with patients and avoid responsibilities for refills or authorizations. Tina has zero manners, is extremely rude, overwhelmed, constantly complains instead of doing her job. This office is chaotic, careless and shows no respect for patients. I do not recommend them to anyone. I believe of every negative reviews patient posted here, because we have been experiencing them too !!!! Honesty I hope other patients report this doctor and his assistant to the proper authorities.

Dr. hingorany (cardiologist) is so rude! I've had wonderful experiences with other doctors but not…read morewith her. She takes care of my grandmother who has dementia and does not accommodate her. I will follow up with ucla and report her attitude and priorities around billing and lack of patient care. I do want to give kuddos and a special shout out for the following doctors that have gone above and beyond in my grandmother's care: Dr. Catherine Lindsay and Ivette Jimenez

Dr Lee is top notch physician! My husband sees him every year for physical and he has full of…read moreknowledge , really good bedside manners and really good assessment skills! On the other hand, the nurses aide that's in his office was not nice at all! Very rude! No bedside manners whatsoever! She did not introduce herself to him, did not make any eye contact or any type of connection to him, or even communicate and explain what she's going to do to him. She was doing ekg, and she looked stressed telling my husband blaming him for his hair and rudely asked him to stop talking! My husband gets very nervous every time he goes to a doctors office just because of a visit ... but this nurses aide did not help the whole situation! It wasn't like this at all either the other nurses last year but this one that was w him today was very rude and has a very condescending tone. My husband was very bothered by it. I told him to write an evaluation about it and he didn't want to because he said he does not want to put this nurse in trouble and he said he likes Dr Lee a lot and that's what matters to him. Dr Lee is definitely 5 stars but I'm taking off 3 stars because of this nurses aide!

I had an important question for Dr. Waterman. He kindly took the time to address it in a…read moreprofessional manner. Much appreciated.

Dr. Waterman is the man! His staff is kind, helpful, and professional. The facility is clean and…read morethere's plenty of parking. I'm under Dr. Waterman's care now and he's got a plan to whip me into shape. He knows his stuff and he's genuinely concerned about his patient's health. I like how he looks at my health history/previous treatments and makes recommendations that are doable for me. I highly recommend him if you are in need of a top notch M.D.

I'm a doctor in her building and needed immediate care. They got me in to see Dr. Law immediately…read more She was so kind and warm. She knew immediately what was going on with me and treated me on the spot. Thank goodness for Dr. Law! I could then enjoy a nice weekend without discomfort.

Best doctor ever!!!!! Always thorough and exceptional at troubleshooting problems. Every time Dr…read more Law sends me to a specialist the specialist always say they think that Dr. Law is the SMARTEST Dr they have ever met. When other doctors say that, that is a much better compliment than I can ever say or write about. She is always kind and has the best bed side manner. I think its unfair that other patients gave Dr Law less than 5 stars because of their poor insurance coverage. Thats not the Doctors fault. If anything, write a review about UCLA or about your own insurance. Dont blame the doctor. The doctors dont even handle billing.

I've been under Dr. Bretsky's care for the past 8 years. He is super-smart and attentive. He takes…read morethe time to answer all of your questions and concerns. And he always calls to follow up on lab tests and other procedures. I couldn't be happier!

Great Doctor. Attentive. Smart. Front desk very nice. Sunny, clean, and bright office. You only get…read moreto see Doctor Bretzky for your physical and if you are really sick. Otherwise it's the Physician Assistants. That was ok with me as I liked the PA I usually saw who was Jillian. She seemed to know when she needed to bring in the doctor and when she didn't. That being said, I was never very sick so she could pretty much handle everything. I am very sad that I have had to leave their practice. When you turn 65, I guess they feel they don't make enough money with what Medicare plus what your supplemental pays for a visit, so they charge you a flat fee EVERY YEAR just to be a part of the doctor's practice. $1500 extra per person, per year! Doesn't matter if you have great supplemental insurance (which we do). That's a lot of money and we couldn't afford the $3,000 a year. I guess it's the new thing and other doctors are doing it. But it's not for me. I am now at a wonderful doctor who is excellent and very happy to take Medicare plus my supplemental. He doesn't need for me to pay for him to have a much fancier lifestyle than what I have. He can drive a Prius just like me and it's ok with him. Maybe Dr. Bretsky doesn't want to do Geriatric Medicine and it's his way of thinning out the older patients. I get that. That's his choice. But then I'm not sure why the office acted surprised and a little disappointed that we weren't staying with the practice when I let them know. So if you're in you are creeping up on 65 and looking for a doctor, just be aware that a large fee per year will be looming in your future. If you're ok with this, then he's a great doctor and a very nice office.

Most unprofessional doctor I've ever seen. She popped her head in at the end of my appt and had the…read moreresident do my entire exam without checking what he did. I was sent for an ultrasound by the resident who wrote the order for the wrong body area and the ultrasound tech had to change the order to the correct area.  The doctor never checked the residents work when she finally stuck her head in the door. Do not go to this doctor , go to a doctor who will actually see you for your appt and send you for the correct tests.

I just saw Dr. Koven again at the new office. First of all, the front desk staff are friendly and…read morehelpful as are those whom take your vitals and do the blood draws, etc. I would shout out their names if I remembered them!! Dr. Koven is always patient and listens to my concerns. I have some rare conditions and while she admits she's not an expert (I have yet to meet someone whom is in LA regardless), she at least has done some research which I can say is a lot more than other doctors I've seen in the area. I have always been anxious going to a Dr. since I was young bc either they didn't know what was wrong, dismissed/ridiculed me, and/or figured out the diagnosis but left me hanging. Dr. Koven sensed my anxiety and made me feel at ease as much as that's possible! I am so grateful to have her as my PCP!

Dr. George Yen is the man. I really love him. I have had a lot of physicians at UCLA Health and he…read moreis amazing! Yes, it takes forever for an appt. There are ways to get the same day, but you have to call early in the morning.

The worst emergency room experience I've had in my entire life…read more I came to UCLA Santa Monica ER on June 30, 2025 around 1:30 AM with dizziness, high blood pressure, and a headache. I was subjected to multiple failed and painful IV attempts by four different nurses, one of whom grabbed my arm roughly. My concerns were repeatedly dismissed. I was then left hooked up to an IV without a call button, unable to move, and had to scream for help through the door just to get someone's attention. The nurse who finally responded told me she could "see my vitals from somewhere else" and walked away without checking on me. This is negligent and dangerous. I have filed a formal complaint and I encourage anyone who has experienced mistreatment here to speak up. This level of care is not just unprofessional -- it's unsafe. Thank you for the response. I have already submitted a formal complaint to both UCLA Patient Experience and the California Department of Public Health. I'm open to sharing additional information through the proper investigative channels, but it's also important to publicly highlight this issue. The lack of response and care I experienced was deeply upsetting, and I hope real steps are taken to prevent this from happening again.

Dr Estes changed my view on healthcare. I'm so grateful to have him as my primary doctor. He is…read morealways so calm caring and professional. Thank you UCLA and Dr Estes for the wonderful service. VF

He is supposed to be a Concierge's Dr whatever that is. I don't think he even knows what medication…read moreI am on now he doesn't know the side effects of radiation was eager to hospitalize me. I am so disappointed because I thought he was a good doctor, but he has proven otherwise.

I have been a patient of Dr Sghiatti for over 30 years, His diagnosis is very accurate, His meds…read morecure my disease in a short time. He knows the questions to ask and spends the time determining the cause of my problem. It helps when I can see him on short notice---- sometimes the same day.

I saw Dr Sudarsky at Urgeny Care. Concur with the others. She's a first-rate physician. Very smart,…read moreno nonsense. New Yorker (and let's face it, New Yorkers are the best). I have to fly home to the city tomorrow and the mild antibiotic didn't cut it. Highly recommend. If I lived in LA, I would definitely choose her as my primary care (and she does women's stuff too, I take it).