8/10/2023 I am almost afraid to write my review here as I…read morewant to keep Dr. Shafipour to myself. I moved from my previous G.P. a couple of years ago and it is night and day. Dr. Shafipour is absolutely amazing. He is extremely easy to connect with when you are having a problem and is the kind of doctor you can only dream of having. I have not felt well for many years and it has never been diagnosed so I am constantly bugging him for suggestions as to whom to see next. He is extremely patient with me and does his utmost to find answers. He once said he likes to treat his patients as he would like to be treated. Well he would certainly be treated well. There aren't enough stars for this doctor.

The services I received from Doctor Pouya Shafipour is excellent and the staff are friendly and…read moreensure that I am properly informed about my health. I am so glad that I choose Doctor Shafipour and would highly recommend him. He's an excellent doctor and he is a great person Thank you again for all your help and support

I came to Dr. Janice Miyakawa to establish care years ago. I recalled the incident with great…read moresadness and horror the other night as I watched the Apple television series Pachinko, as it reminded me of the kind of humiliation Dr. Miyakawa tried to inflict on me as I sat in my wheelchair, newly diagnosed with a very rare disease called Periodic Paralysis. I was sitting there with a friend who is the exiled queen of an African nation, whose son was waiting for us downstairs in a car, he of course, is a prince. I knew both of them because the only grandfather I knew had been financial advisor to the country of South Africa, a former ambassador and diplomat-- there are many diplomats and ambassadors in my family history. However, I shared my new diagnosis with Dr. Miyakawa, these words actually came out of her mouth, " you are black, albeit light skinned, but you think I'm going believe some Alison Wonderland diagnosis from you? I'm Japanese I'm intelligent and educated". It was them that I began my journey of understanding that anti-blackness in medicine, particularly with Asian providers. it wasn't the first time in the UCLA system, this happened, it was rather ordinary. The queen and I left, laughing, said a few things to her staff of predominantly African-American women. Dr. Miyakawa did try to apologize to me through another provider, but I refused the apology. There were a lot of laughs that night at the home of my friend as we sat there talking about how insane it all was. But tragically, I think of the patients Dr. Miyakawa does treat who don't know not to walk out and what she really thinks about them. I've been fighting for peoples rights my entire life--I remind people of the first immigration reform act of the United States with 1882 and Dr. Miyakawa knows why. The medical community has to get to the place where they treat patients as human beings, not based upon race, religion or gender bias. I still do not forgive you, that was deeply traumatizing. I should have reported you to the AMA.

Dr. Miyakawa has been my doctor for 40 years. She delivered my 2nd child 38 years ago. I have…read moredriven over 35 miles the last 30 years just to see her after we moved. She is not only an amazing physician but also a wonderful human who does everything to treat her patients with kindness and respect. I feel very fortunate to have had her as my doctor.

Urgent Care Review Only…read more How I spent today. Sunday. Allegedly "Funday". Fun? Not so much, seriously, not so much. Three days ago my hubby complained of fatigue, left sore throat pain, left ear pain. Against my admonishment, he continued to go about his business pure pluck until it wasn't. Immediately rapid Covid tested both of us. Negative two days in a row. Hey, he breathes where I breathe. Sunday, allegedly "Funday" would it be mimosas or urgent care? The latter. He kept telling me he went to UCLA urgent care. I Yelped it. Uh huh, nothing there. Finally, he found a business card in his Rolodex for here. (Yeah, who has one of those? He does.) Since we're both in the St. Johns' Providence system, I recommended we go to urgent care here today (no forms to fill out, etc.) since at the beginning of the pandemic lock down with zero home testing available, he was sick. He went here. Was it a cold or was it Covid then? Cold. Praise be! "Call them from that Rolodex card!", I yelled to determine if care is available on Sunday. It is. M-F: 8:30AM - 7:30PM Saturday & Sunday: 10:00AM - 2:30PM (Doors promptly lock at 2:20PM). Arrived at 11:30AM. Processed and seen by noon even with a few folks ahead. Vitals (A-OK), Covid, Strep test taken, negative. GREAT doctor! Professionalism with a capital "P". Sent home with OTC med Rx and to return or contact primary physician, or EMS if symptoms worsen. P.S. Photos and videos are prohibited! Couldn't even snap a pic of the flyer saying so without getting in trouble...

Unprofessional staff. I needed a BP CHECK and was being forced to see their physician. You don't…read morerequire a MD for a BPCheck. I'm am established patient, with a follow up scheduled for the next day. I walked out! Providence is the worst here in Santa Monica! They provided no care!

I had my 2nd colonscopy with Dr. Seizer recently…read more Dr. Seizer is truly everything a medical professional should be, as he's super professional, responsive, & kind. He explained the details of the procedure. He has a great personality & enjoys puns about the procedure. I truly believe he's concerned about each patient as an individual. He cares about the patient's needs & is very reassuring in communicating to a patient that all will be okay. I wish I could give Dr. Seizer & his staff a gazillion stars (!!) , as they've outstanding in every way. They definitely make the process manageable. Keep up the great work, Dr. Seizer..Your compassion, care, & concern are greatly appreciated by your patients. The peace of mind after interacting with you & your staff is priceless.

He has been my doctor for over 20 years and I can't imagine going to anybody else. He has a genuine…read moreconcern for his patients and most important... He listens.

I'm glad that Susan L wrote that review about the front desk not being professional. My last visit…read morethere, I had experienced the same thing, but now they're paying attention to the patients instead of laughing and chatting high-pitched at that front desk. Today I was treated very well and professionally by the woman at the right side of the desk. They previously were my only complaint about the office, and now I can focus on how fabulous Dr. Ruth Sorotzkin is! She reads the notes carefully from all the previous visits I've had, offers suggestions for preventative care, listens well to my input and quickly follows up with an Rx or an Imaging Request. She's fun, she's funny, and she's clever on top of being a thorough primary care doctor. I'm proud to have her as my PCP.

What a group of do nothing entitled to their jobs catty women. Sarah away from Sylvia Florentina…read moreand Heather. Had my first exam in over a decade. Had been with the office for over six years no problem. i added Sylvia if I could correct my number so I could get the appt reminders. She said she did not have that job and had nothing to do with imputing then correct number. On the day of the appt after handing back the completed form she the yells at me for not putting it into her hand. She takes Florntinz off to the side thinking I would by hear her and says she won't help me. After attempting to reach the manager to tell her my frustration with the bad service, Florentina says the manager doesn't talk to patients there was no offer to leave a name and number just a bunch of excuses why Heather wasn't the person to talk to. When I did talk to Heather shedding address anything and without being direct they threw me out. Abusive office

My previous GP retired from patient care after 20+ years and his successor relocated his practice…read moreto an inconvenient location and I found myself looking for a new GP. Dr. Ross was recommended to me by an on-line acquaintance and it turns out that he was an early mentor of my original GP. For the first couple of years, the only negative input was from a friend who was horrified that I'd chosen Dr. Ross. She reported that he'd simply left the room when her daughter had started throwing up in his examining room and was very unengaged. This did not match my experience to that point, but.... After a couple of years, I suffered an injury that required X-rays, an MRI, and ultimately surgery. Dr. Ross was very weak on pushing the required paperwork through Blue Cross and left on vacation without making sure that someone in his office would energetically pursue the matter. Some symptoms became worse and I saw an associate of his who not only got the first paperwork pushed through but ordered additional tests and got them approved...it turned out that I needed surgery. The second doctor's crisp and quick response really was a stark contrast to Dr. Ross' response and I subsequently switched doctors. A specialist expressed surprise at Dr. Ross' initial lack of diagnostic response to my injury and said that perhaps he was just slowing down. Dr. Ross isn't awful but there are better doctors out there. I was very disappointed.

I highly recommend Dr. Ross. He takes his time, is thorough, and is very pleasant. I've been seeing…read morehim for over 10 years and he has consistently provided excellent care. The office staff and nurses are friendly and professional. The parking is terrible.

This staff is amazing...always have the answers, and my Primary Doctor, Dr. Alan Lee, always…read moreremembers who I am, and why I'm there!

Very disappointing. Sahar Askarinam could barely give us time of day, sent to 8 hours of ER, she…read morenever read the charts after we left her office. Went back to ask her to review and she left office at 430. Terrible experience

Front desk (Brenda) demotes this 5 star doctor (Dr. Nourmand) into a 1 star practice…read more My gf has been seeing Dr. Nourmand for a while and she loves her. Unfortunately, her front desk is the reason my gf doesn't get the care she deserves. My gf has to call 6 or 7 times (leaving voicemails) sometimes before she gets a call back. I have to constantly see her stress about not hearing back or not getting her prescription refilled. There has been 2 situations where my gf just had to go to urgent care because she could not get a hold of the doctor or even a call back. Who is in charge of scheduling or answering phones at this place?! What kind of business is being run here? This doctor is a great doctor. I have met her myself and her care is amazing, but what's the point of being such a great doctor if it takes 2 months to make an appointment or have such a rude receptionist who never replies back. I am rating this on a whole, and as a whole, I am not happy with this place.

Update 6/5/22: Upon recently logging into the MyChart portal after seeing a new doctor, I noticed…read morethere was a "documentation" entry from February 8th, 2022. How interesting? That was the same day I had a problem with the front office about scheduling an appointment through the Mychart portal. I opened the documentation notes and low and behold the person I spoke with over the phone that day Cynthia, has taken it upon herself to add notes regarding our interaction. These notes paint a false narrative, were not added by my doctor, and do not in any way pertain to my medical well being. Cynthia has her name attached to the documentation, listed as Cynthia H. I think it is grossly unprofessional to have a front desk worker/scheduler add any notes to a patient's medical profile on the Mychart portal, that are not pertaining to patient health. Notes regarding a bad interaction on a telephone call have nothing to do with one's health. These types of notes should be entered into one's file in that specific office, not on the Mychart portal. Even after the numerous bad interactions I've had with front desk workers there, they have never added notes regarding these interactions to the Mychart portal, only Cynthia H. This kind of unprofessional behavior solidifies that I have made the right decision to move on from this office. I ran into Dr. Lily Nourmand in person last week at a birthday party and she was very pleasant as always. Again, it's unfortunate that front desk workers have the ability to ruin relationships between doctors and their patients.

My experience with Dr Vasquez is with the utmost respect, she takes care about my mom,is…read moreextraordinary no words. She is not going to let you get away with anything and will be sure that you yet the best care. But unfortunately she is unable for new clients. She supports her coworkers and others. But not the same. Dr Vasquez is extremely expenconal. But apparently not available for new clients.

This whole Medical studio is a SCAM. They made me Change the primary doctor name…read more2 times, they provide false information about appointment availability for "reasons they cannot reveal" and as a result patients are lied to. Front office EXTREMELY RUDE. Stay away from them

For the parking. Vallet is $16. You can try your luck to get street parking. Don't go to nearest…read morepublic parking cause it cost $17 for 30 minutes and $35 for whole day. (-_-) A good size and decent seats for waiting room. No drink and food in the area. Nurses on recovery floor are extremely attentive and kind. Thanks.

My mother has now had two surgeries at UCLA Santa Monica Medical Center over the past three years,…read moreand both experiences have been outstanding. Every single staff member we have encountered--from the physicians and nurses to the technicians and support staff--has been first rate. The level of professionalism, knowledge, and attentiveness throughout the hospital is truly remarkable. The teams are incredibly thorough, compassionate, and accommodating, and it's clear that patient care is taken very seriously at every level. During stressful moments, the staff consistently took the time to explain things clearly, check in frequently, and ensure my mother was comfortable and well cared for. It genuinely feels like the "A team" works here. The coordination between departments and the overall attentiveness of the staff make a difficult experience much easier for patients and families. I can absolutely see why UCLA is considered the number one hospital in California. Our family is deeply grateful for the exceptional care my mother has received here.