This office is amazing NP Fuller and the medical assistants and the front office staff are all kind…read moreand professional and make you feel comfortable. They explain everything and give you a chance to ask any questions. I was scared but I feel 100% better knowing everything and being educated on what to do and what not to do . I am actually looking forward to surgery and I never thought I would say that I hope the staff has an awesome day continue to be a positive vibe and comfortable place for patients . You all made my day better today Thank you so much Amy stalker

I have many health issues unfortunately .i have tried several groups like sutter. Keiser…read morePermanente. A couple more.. but once i started using j.m. i felt like they really do care . Im not just a paycheck. The doctors communicate with each other and with me I meen they really listen to my concerns not already have a diagnosis before they even examine me. Thanks j.m. i findly feel my health is on the right track.

Absolutely fantastic urologist. Recommended to me by a friend who had a serious condition that the…read moredoctor took great care to discover with many appointments/approaches, resolved and to her utmost amazement has seen almost 100% recovery. I have consulted with Dr Mimi Nguyen and she has been fabulous and has a long-term holistic approach to medical care! Will be our family go to urologist when needed! Thanks Dr Mimi!

From the owner: As of Friday, August 13, 2021 Diablo Valley Oncology, Pacific Urology and West Coast Surgical…read moreAssociates will join John Muir Health, a nationally recognized non-profit, community-based health system whose mission is to serve its communities with quality and compassion. We are excited to become part of the John Muir Health family and we look forward to continuing to provide you with the high-level of care and service you deserve. For ongoing updates and information about COVID-19, including how to access care, please visit the John Muir Health website.

I am in terrible pain from kidney stones right now and when I called to make an appointment with…read moreDr. Kenneth Hsiao the main receptionist of NorCal Urology was so extremely rude! Extremely! How she got a job there or anywhere for that matter I will never know. I really think someone should explain to her that she actually works in the medical field and people are actually in pain when they are trying to get in touch with the Drs. that work at this medical facility so a much more pleasant demeanor would be a lot more acceptable. This discourteous individual then proceeded to tell me that the Dr. doesn't have any appointments until a month from the time that I am actually calling, then basically hung up on me. I will never be recommending anyone to NorCal Urology and I will be letting my primary care doctor know how unprofessional and rude the front desk is over there as well, as they might not want to be referring patients to such an unnecessarily nasty experience. I then proceeded to make an appointment at a different establishment where the receptionist who answered was friendly and courteous and very thorough and this place will be seeing me by the end of the week. So no to ever wanting to go to or recommending anyone to NorCal Urology when there are so many other establishments that hire competent personable people who know how to answer a phone. If I could give zero stars I would!

My visit with Dr Kenneth Hsiao was ok. His personality is not very welcoming. He's typical stern no…read moreemotion straight forward kinda dr. His medical assistant is more not the kindest nor makes you feel comfortable. There was no comfort in this visit. I'd wish the bathroom was more clean as well. I understand the bathroom was used a lot but the toilet had a bunch of crap on, I didn't want to sit on the toilet. Wish the visit was a little more comfortable since I was taking my bottom half off exposing my problem.

They take good care of you. Nice Doctors. What else can I say? So far they've never kept me in the…read morewaiting room very long. Sometimes only a few minutes wait. This tells me that they make sensible appointment times. That's important to me as I despise crowded patient waiting rooms, and waiting, waiting, waiting.

Very friendly staff. Nurses were helpful. Doctor was knowledgeable and patient as I asked many…read morequestions. She explained the purpose of each prescription medication. I highly recommend this clinic and Dr. Mai-Linh Nguyen as a doctor. Thanks a lot.

I saw Dr. Shinghal after my PSA came back elevated (greater than 20), and I'm very grateful for the…read morecare and guidance he provided. He thoroughly arranged the necessary tests, including MRI, biopsy, and PSMA PET/CT, which led to a clear and timely diagnosis. Because I was concerned about the risk of infection, I specifically requested a transperineal (TP) biopsy, and Dr. Shinghal was very receptive and performed it without issue. I truly appreciated how he listened to my concerns and accommodated my request. After the cancer was confirmed, he took the time to clearly explain the available treatment options, discussing both the benefits and potential concerns of each. This helped me make an informed and confident decision about my treatment. His recommendation of Dr. Yao for surgery was excellent and made a meaningful difference in my overall care and outcome. Dr. Shinghal is professional, thoughtful, and genuinely patient-centered. I highly recommend him to anyone looking for a knowledgeable and trustworthy urologist.

It took 3 months to get the new patient appointment. Unfortunately, my car battery died when I…read moreleft. I rescheduled and only see the PA. My 92-years old dad went to bathroom average 6 times nightly. Previous office either ignored the issue or prescribed the newest and most expensive overactive bladder medication. I read Rejesh reviews, he had resolved frequently urination. End up my dad only ass PA at Sutter Health Urology Fremont. She adjusted his prostate alpha-1 medication and prescribed low cost OAB meds. After 3 weeks, I already noticed the improvement reduced to 4 times. I'm really satisfied with the service. Thank you so much

The best in the West Very thorough and professional…read more I've had several urologists over the years and Dr Peter makes the others look like Interns! Highly recommended

Great doctor! I am so glad that I went to his office, all of his staff members were courteous and…read moreknowledgeable. My wait time in the waiting area was minimal and once the nurse finished reviewing and entering my information Dr. Garbeff was quick to come into the treatment room. Dr. Garbeff is a down to earth likable person who made me feel that my problem would be addressed and my health was safe in his hands. I was later surprised when he called me during the weekend to review my test results, which were normal. I don't remember any other doctor in the past who called me themselves to review my test result. I am truly amazed with this doctor.

I have been seeing Dr Smith many years he is the best Urologist around…read more His staff is amazing and always courteous. His staff member Anh always remembers me and is absolutely the best.

Dr Smith and his team are great! Dr Smith takes his time…read moreand asks all the pertinent questions to provide a thoughtful diagnosis. My experience with Dr Smith has great!

Dr. Thompson performed a penile implant surgery for me that has been very successful. She is a…read moreexceptionally skilled physician with a great bedside manner. I felt completely prepared and confident this surgery would be successful leading up to the procedure. I'm extremely happy with the results. I highly recommend Dr. Thompson.

I am a 65 year old lean, muscular male leading an active lifestyle and was having intercourse at…read moreleast 3 times a week. I was referred to Dr. Thompson because I was losing my erection within a couple of minutes after penetration. I achieved my initial erection using erectile dysfunction drug alprostadil injections for 3 years after Viagra stopped working after 10 years. It was determined that I had erectile dysfunction due to venous leakage where blood would leave my penis losing my erection and unable to have satisfactory intercourse. Dr. Thompson recommended that I have surgery to have an inflatable penile implant. She explained the procedure in depth. I was concerned that I would lose penis erection length. Dr. Thompson told me that I would not lose length and she made sure I was sized to the proper implant size. I decided to undergo the procedure and am glad I did. Dr. Thompson is an excellent physician and surgeon. I highly recommend her if you are considering a penile implant.

Warning: Long review about Male infertility, IVF, Testosterone, Urologist…read more When my wife and I faced fertility challenges, her doctor recommended a semen analysis for me. The results were shocking: I had azoospermia--zero sperm in my ejaculate. I was devastated. Those were the darkest, most painful days of my life, and even now, the memory is haunting. I began searching for a urologist and I am immensely grateful to have found Dr. Karpman. As some reviews mention, he can be very straightforward and less emotionally soft at first--but to me, that was irrelevant. What truly matters is expertise, and that is where Dr. Karpman shines. Some reviews also note long wait times, but in my opinion, that is minor compared to finding a doctor who truly knows what they are doing. Dr. Karpman conducted another semen analysis, blood tests, and confirmed my azoospermia. He diagnosed it as non-obstructive based on a physical examination alone. His expertise became evident when he suggested an MRI of my pituitary gland after reviewing my hormone levels. The scan revealed an abnormality that might have been overlooked elsewhere. Unlike some doctors who may have immediately suggested surgical sperm retrieval, Dr. Karpman recommended medications to stimulate my pituitary gland. After three months on the medication, my semen analysis showed a few thousand non-motile sperm. While modest, it was encouraging--there was hope. Six months later, my sperm count had improved enough for IVF. I continued the treatment for several years as my wife and I navigated the challenging IVF and ICSI process. Throughout, I consistently had sufficient sperm for every egg retrieved. After multiple IVF attempts, chemical pregnancies, and even miscarriage, we finally achieved our dream. Today, I am holding my 6.5-month-old beautiful baby, and words cannot express my gratitude to Dr. Karpman. I still remember the day I feared I would never become a father. Never say never. I am not a religious person, but Dr. Karpman's treatment feels like a divine blessing. I sincerely wish him all the best and hope that anyone reading this who faces similar struggles will consider consulting him.

One star is too much for this man he's pompous has an attitude and his head won't fit through the…read moredoor. His ego won't let it. He has a publicist. God knows for what he's always late and extremely rude.