Spenser Burling of River Valley Chiropractic has helped me to be pain free. He is easy to talk with…read moreand spends time with you talking about your progress. He works towards having you be pain free on your own without feeling that you are dependent on him.

Dr. Spence has been so helpful to me and my husband. He really knows his stuff and I really like…read morethat he explains to the patient what is going on in the body. He has a really pleasant demeanor that sets a perfect stage to be able to relax and let the body heal. I'm so glad to have found Dr. Burling, I hae and will continue to recommend him!

Dr Bruce is amazing. He is so much more caring, gentle, and patient than other chiros. He uses…read moreEastern Medicine practices such as energy work, and it has made a huge difference for me. I feel like I'm on a cloud when I leave there.

Dr. Bruce Coulombe is by far the best chiropractor I have ever been to, and I have been treated by…read moreat least ten different ones over almost twenty years (I have moved around a lot!). He is patient, listens when you explain what is bothering you, and then performs very effective adjustments. Often he can tell me how my back or neck is feeling just by touching the muscles in my problem areas. Really amazing. I have referred a number of friends to him over the years, and all of them have been extremely happy with the results. It is definitely worth the trip to S. Hadley to see him.

I had the pleasure of working with Stephen as a colleague and know first-hand his work ethic,…read moreclinical expertise and compassion for his clients. We worked together utilizing a treatment model focused on serving adolescents with delinquent behaviors. The evidenced based treatment involved doing whatever it takes to engage families of the adolescents referred, and provide intensive therapy in the home. Stephen is strength-focused, patient and tenacious. He is collaborative and does not give up easily. Stephen is an active listener, an advocate to anyone in need, and a skilled clinician.

I was with them for many, many years until I moved a distance away. The appointments were on time…read morefor the most part. Dr. Anderson was my favorite doctor who's very attentive to your situation, you didn't feel rushed. One of the nurses, Tabitha was also a favorite of mine. Any time I had asthma issues, blood clot issues, mental health, and addiction to alcohol issues they made me feel at ease and not judged.

I have seen two providers there as my primary--Silvia Galvan and Dr. Noble. Dr. Noble was great but…read moreshe left so I switched to Silvia. The only complaint I have is one of the nurses/MAs who I think is named Tabitha-tall and blonde--is super rude. Laura at the front desk can be kind of abrupt too.

Caring group of people. Responsive (within reason!) and excellent medical care. My whole family…read moregoes here and we love it:

I am so grateful to have this dedicated caring group for my health care. I have been going to them…read morefor many years and so has my husband. We have been well cared for always. The group has a lab, X-Ray, and pharmacy on site as well as other services. They have always been kind attentive and helpful. During this covid crisis they have taken extreme measures to keep their patients safe and healthy. I wouldn't go elsewhere.

I am 75 years old. I can get around, reasonably, in my apartment with the aid of a rollator. Away…read morefrom home I use a power wheelchair. I travel by a pre-order ADA wheelchair van services. I have a Medicare Advantage Ins. coverage for medical insurance. With my current plan I have received help from various PCA (Personal Care Attendant) organizations for approximately 14 years. For various reasons, not only have the companies that are set up by my insurance changed frequently but the PCAs change frequently, within these agencies. Currently I have coverage from a business called Soto Home Care, out of Holyoke, MA. It has been the worst operating business of it's kind that I have been involved with. It is poorly managed and pretty far away from operating 'as a professional business, nevermind as a home care facility for handicapped and elderly' that Ihave had. I understand there is a shortageof people willing to do this work and I understand that since there are other agencies that pay more than Soto Home Care, it's even harder for them to keep enough staff to have full coverage all of the time. But, in the last 2 years, the issue of coverage 100% of the time is a constant problem. And the personnel who you depend on never seem to have mastered their skills in particular positions in over the 2 years...I don't think the owner/boss has a policy and procedure manual(s) for any position in this business. If he does then nobody fallows it!! Too many mistakes in scheduling and in notifying clients of changes or problems, etc. The PCAs are allowed to request time off in less than 24 hours before they are going to be out. They offer 24 hours a day service 7 days a week, including all holidays. A PCA can request any day(s), holidays included, and nothing is denied. Many times the PCA just doesn't show up, and when I call to find out why, and not only don't get an answer, I don't get an apology, an offer to find other coverage, or even a promise to find out why that PCA hasn't shown up...etc. This happened again today. So, I called, the person couldn't answered my questions and I had to ask her to find out if the coverage was due to an emergency or whatever, and pleaded with her to get back to me, whether or not the PCA, already 20 min. late, was going to make it in soon or not. That was @ 9:50am this morning. It's now 11:14am, and I've heard nothing. . I've had enough.

In the last week of May this year (2019) I got what I thought was a bad cold. But unlike other…read morecolds, it lasted, and lasted. Eventually, both my ears closed because of fluid buildup and I totally lost hearing. My treatment from conventional routes included 4 antibiotics, two prescriptions of oral prednisone, two prescriptions of inhaled medication and four nasal sprays. In addition, I sought treatment from 4 other speciality providers. By now, it was the end of August and I was still totally deaf and still had infection in my ears. In desperation I sought an alternative treatment and sought out the services of Dr. Joyce. I had never experienced acupuncture before but my primary physician thought it may help as nothing else had been effective. Truly, after one treatment with Dr. Joyce, I got back about 30% of hearing in one ear. With subsequent treatments my full hearing has returned and the infection subsided. While I knew that acupuncture was helpful for musculoskeletal issues, I never dreamed that it could be helpful with blocked eustachian tubes. I wish I had known months before. Later in the course of my illness, I learned that I probably had whooping cough, and that traditionally, none of the conventional treatments help to alleviate those symptoms. I highly recommend Dr. Joyce and her team at New Beginnings!

Earlier this year i needed to see a chiropractor and my regular doctor was still closed. friends…read moresuggested New Beginnings and i was happy to learn they were open and accepting new patients. Dr. Matt was more than willing to work with me on a temporary basis until my regular doctor opened again, but the weeks went on and i was feeling better, so i made the decision to switch permanently. During my initial assessment Dr. Matt mentioned that some patients have been able to reduce their thyroid medications after neck adjustments........i didn't doubt it, but really never thought it would happen to me. less than three months of treatments and i had some strange symptoms that had me calling my primary doctor. Turns out i needed to reduce my thyroid medication, after being on the same dose for many years. i started caring for a baby at the beginning of the Covid crisis and she is now a 22 pound 15 month old. My adjustments at New Beginnings are enabling this 68 year old grandma to lift her and take her in the pool with me, etc. My friends who originally suggested New Beginnings told me it was life changing for them, and i have to agree!

I couldn't be happier with my experience here! I've been to a number of chiropractors and this one…read moretops them all.