I spoke with George and honestly there was no compassion no clarification as to the new policy…read morechanges for decorating our loved ones gravesite. When I purchased three lots a couple years ago, I was told that I could decorate I could put balloons. I could put a bunch of flowers around his stone and that is honestly why I went with the cemetery and now to say that I'm only allowed to put anything in the flower pot. And if I want more decorations to buy another flower pot, how disgusting what a bunch of corporate greed. I literally feel lied to. We need to rally up and stand up to this corporation and file a community lawsuit. They put up signs for everything how convenient of them to not put up signs that they would be enforcing this on a day where they are not even supposed to touch our decorations. And all the families there are very mindful when decorating I've seen how beautiful the cemetery looks. These last couple of days it has been so sad to go. I am already speaking to a lawyer because this has caused me such pain. I've read my contract and I'm having my contract looked at. I recommend all of us do the same.

If I could give them a zero I would. Their staff reminds me of a bunch of used car sales people…read more When you walk in the office, they are on their phones scrolling and barely give you any attention. We made our appointment for the Monday after my mother died and during our appointment in a closed room, a male employee came in with a customer to sell a coffin. We were literally making arrangements for my mother's remains, and they came through the door to sell a coffin. When I asked him if that was the usual practice, he simply responded with; " this is our only coffin room" I said well maybe you could wait until after our appointment or they could've put us in a different room. Instead of apologizing, "he just said well we were only in here for like two minutes." I told him that was two minutes too long and he left. Absolutely unbelievable. After gathering all of our information and telling us that we should be able to take care of my mother's remains within 3 to 5 days we paid and left. Paid in full and we had to call back constantly to have any communication with the office and their story kept changing about the time and date of getting the permit for our mother's cremation and the death certificate. They told us they were waiting on the doctor to sign off, when we called the hospital and the health department, they told us they had received no request from the mortuary. Sabrina at Greenlawn claimed that they could prove that they sent the request and their proof was literally a handwritten invoice in a screenshot. Run from this place as fast as you can use a small local business instead. The staff is unsympathetic and doesn't even pretend to be concerned with your well-being. I understand it's a business, but they could at least pretend to have a little compassion. We asked to speak to Devin several times and he never returned our call. Then they had the nerve to send a text out a couple weeks after and ask how our service was. When I responded that we never got a call back and it was terrible, Devin finally called me. Horrible customer service.

Highly recommend! Kenny went above and beyond in my most trying times. He was able to make all of…read morefather's final moments come to life.

Top notch...That's all I have to say about this place. The staff are very friendly and are there…read morefor your needs. Kenny & Jeff have compassion and make you feel at ease. The setup is perfect for your viewing and also to congregate. They have an outside patio if needed to step out and grief. Beautiful surroundings and easy access from parking lot. Thank you for the beautiful viewing and burial.

I'm not going to make this a long review. Juanetta and her staff went above and beyond with their…read moreservice. She made us feel like family and was available for all questions and concerns. We can't thank her and the staff enough and she can sing as well. Thank you again

I wanted to take just a moment to thank Rucker's Mortuary for going above and beyond with the…read morecaring service they provided for myself and my family when we lost my father. They have previously taken care of arrangements for my uncles service a few years ago and did an excellent job. So, when my father passed, they were the first and only mortuary we called. Quentin and Wannetta took time to answer all of the many questions I had no matter what time of the day. They were so compassionate and helped me navigate through the hardest few weeks of my life. They worked so hard to get my dad his military burial and it was beautiful. I greatly appreciate the service they are providing for our community. So, I just sincerely want to thank them from the bottom of my heart for all of their support.

Unfortunately, I've had to experience several mortuaries in town in recent years, and I found this…read moreone to be wanting. On the night my father passed, they were superb in coming to get him very late, and they were careful and compassionate about my stepmom's feelings. On this, they get high marks. The next day, however, they were just salesmen. Buy this urn, pay more for upgrades... They went through the cremation checklist with little of the compassion we had seen the night before. Just, "get'er done." They were not rude or anything, but in this industry, grieving people need a little extra hand-holding and overt concern for their well-being. The cremation was performed well, and they provided an adequate container for Dad's ashes. We did not purchase one after all. The cost was about what I expected, and they seem to have performed the basic functions in a professional way. If we had a choice, in the future I would go elsewhere. This is not awful, but not great.

My father recently passed in a tragic car accident and my aunt helped us find a funeral home. We…read moregot so lucky that she picked Alma Funeral Home. Manuel and his team since the beginning were so kind and patient. Manuel did not judge and communicated with us through the entire process. The service that we had there was simple but beautiful and Manuel and his team did everything to make sure my dad had a great service. I cannot recommend them enough. Manuel did not try to sell us unnecessary services and was empathetic the entire time. While it is hard to go through planning a funeral, you can rest assured that Manuel and his team will make the planning easier and will do everything that they can to give your loved one a beautiful service.

recently, my dear wife, pokcho daniels passed away in death. after 58 years of marriage, we were…read moreinseparable to the point of her death. rob, at the kern River mortuary, not only handled my wife's death with compassion and dignity but was the consummate professional when handling all of the paperwork, both my mother and stepfather were handled by this same agency with dignity and grace and for all these we thank rob for his kindness, professionalism and a price point about what we have in Lancaster, ca. thx so much, still grieving but not about your wonderful services rob. just awaiting her resurrection which hopefully will be in the near future. Charles daniels, Lancaster, ca.

Amazing staff! I needed extra ashes for a piece of jewelry…read morebeing made with my dad's remains. I went down, and they didn't charge me to remove ashes from my petit urn into a baggie so I can send for my jewelry. They have also did my mother in laws services when she passed, and gave the same amazing service as today.

Staff is very professional. The service for my Father in law was amazing from start to finish.read more

Well taken care of and staffed. Beautiful setting, very peaceful and reflective. The staff is very…read morehelpful in answering questions and assisting with details. A nice place to visit and give respects, even if just a visitor. Well worth taking a few minutes off your drive.

Thank you Living Waters for creating a place of simplicity and comfort. I felt at peace as I…read moreplanned my brother's memorial service. Your chapel is lovely. A classic building, located just east of downtown Bakersfield. I am so grateful you allowed us to have the reception on site, it made things easier for those who traveled to attend. Spenser did a wonderful job explaining the cost and offering options that were within my budget. My husband and I never felt pushed to purchase things we did not need. It was truly a pleasure doing business with Living Waters

I rarely leave reviews, but I feel obligated to share my experience so others are aware…read more I was contacted on Tuesday and told my father's remains would be ready for pickup at the Sanger office on Wednesday between 11am-2pm. I arranged transportation and made the nearly hour-long drive, only to be told upon arrival that my father was not there and that I was not even on the schedule. The staff member present was kind and apologetic, and after attempting multiple calls to the main office with no answer, I was assured my father's remains would be delivered to my home the following day. It has now been over 24 hours since that promise, and I have received no communication, no update, and no explanation as to where my father is. Losing a parent is already incredibly difficult. Not knowing where their remains are--and being met with silence from the very people entrusted with their care--is deeply distressing and unacceptable. I am sharing this not out of anger, but out of concern for others who may trust this service during one of the most vulnerable times in their lives. At minimum, families deserve clear communication, accountability, and basic follow-through. I sincerely hope this situation is resolved quickly and that no other family has to experience this level of uncertainty.

After months of avoiding making calls regarding cremation for one of my twins that will be…read morestillborn at delivery, I reached out to Angels Cremation. I had the delight of speaking with Elver. Elver and I discussed my current situation. Before even continuing the conversation, Elver was extremely empathetic and compassionate which is truly a blessing as a loss parent with disenfranchised grief. He asked a few preliminary questions regarding when my Baby A had passed in utero, where I was delivering at, etc. Before I could elaborate on what I wanted, Elver explained the cost was basically the fees for the county permit and a death certificate should I choose to want one. Additionally, he gave me a brief run down as to the process which basically entails letting the hospital know who would be handling the cremation and when we would like them to pick him up and they would handle the rest. I have a friend handling all this for me upon delivery and I was able to easily relay this information to her. I am so glad Angel's is the first place I reached out to and I feel so at ease after speaking with Elver.