On occasion we ask Barbara for assistance with our business accounting software. She is always…read morewilling and ready to take the time to assist us. A very sharp and knowledgeable lady.

We reached to this CPA for help with our 2016 taxes after the initial CPA made a lot of mistakes…read moreand we received a notice from the IRS we owed them $3900. Ms. McNary sent in a letter and documentation as to why we disagreed. She had done a quick calculation that showed we were owed even more money by the IRS. The IRS responded by dropping our amount to $2200. This all started the very beginning of June 2018. Couldn't get her to return phone calls or emails. Now it is the end of December 2018 and we just received another IRS notice that they have charged us an additional $2000 in penalties and interest because for the last 6 months Ms. McNary has NOT taken care of filing our amended return. She has created more financial distress for us by dragging her lazy feet and not getting our amendment done. We will now be going to H&R Block because at least they will do the amendment right away and maybe we can start cleaning up this mess. We have filed a complaint with the BBB and the North Carolina State Board of CPA's. We are pushing for her to pay that extra $2000 since it is completely her fault we got charged with it, because if she had done our amendment in a reasonable and timely manner, those charges would not exist. Do not use this uncaring and unremorseful lady.

I'm Always late getting my papers and Info. To Mr Root. He…read morehas done my taxes for many years.

#Grateful I am so proud to be number 100 have a 5-star…read morerating I'm certain Judy Stroud is proud she has found Brandon Jones I'm sure he's not wearing high heels but he has definitely got some big shoes to fill with tears in my eyes I think of all the awesome conversations I've had with Judy making me feel like I was the most important customer in Hendersonville what a legacy

Absolutely terrible customer service! My daughter has called this office no less than 7 times in…read morethe last two months to inquire about a refund I'm owed from my homeowners insurance after I sold the house. "The check is in the mail" since the end of April! If we call and get voicemail, no one returns calls. I'm convinced they intend to keep my money. It's not a lot, but I'm retired and every little bit helps. It's the principal of the matter that bothers me most. You're supposed to be able to trust your insurance agents to do right by their customers. I don't know if the problem is with this specific office or with State Farm in general, but I won't do business with either ever again.

My husband and I needed to file our taxes for the last two years. As neither of us are accountants,…read morewe needed a professional. We have used Howard before so we made an appointment. Mr. Capes had us sit at his desk as he did each return. There are lots of things to look at while you wait! Anyway, he finished quickly and gave us the estimate of what our refund would be. He doesn't charge an outrageous amount. He just does his job then you're on your way.

Would not recommend Howard Tax Service. My husband and I came back home to NC after being in New…read moreEngland for several years. Howard Tax service was recommended to us by a friend. While there everyone was certainly friendly but once I had problems with both my MA and NC tax returns it completely changed. They did not provide MA with all the docs they needed even though we had provided everything to Howard. I brought to their attention and got nowhere, and I was the one who had to call MA and get it straightened out. The worse by far was NC Howard Tax Service gave me a payment voucher for $41 so you can imagine my surprise when I received a notice from NCDOR saying I owed them an additional $1500. This was by far more serious, and I promptly brought to Wendell with Howard Tax services attention. I called no less than 8 times over the last four weeks and was told I would get a call back and as of 9/23 I have yet to receive that call. I even went into the office and spoke with Wendell last week and he assured me he would give me a call back on Saturday 9/21 because he would be in the office he also said that it was their error and Howard Tax Service would pay the penalty and interest that we now owed. You guessed it I never got that call, and I paid NCDOT this morning to avoid any additional fees being applied. I am letting everyone know do not use these guys if they make a mistake, you will be on you own. They will promise to call and own their mistake, but they will NOT follow through I know!!!! I would not have given them any stars but at a minimum you have to give one.

I cannot thank Nick (Nicholas) George enough! After failing to secure health insurance for our…read moresmall business group several times due to miscommunication or other reasons with other agents/agencies, I've finally found an agent who will actually take the time to explain the process to me. After giving him an idea of what we were seeking, he gave me several options, and after I read over them, he spent about 45 minutes on the phone with me discussing pros and cons of each option. He didn't rush me, encouraged questions, and expedited my paperwork so we could get covered as soon as possible. The entire process was painless, our employees are happy, and more importantly, we are all covered with a good plan. Thanks Nick!

Nicholas George is an agent with WNC. I highly recommend not dealing with this person. The agency…read moreas a whole has not previously had problems. However this particular agents attitude and dishonesty does not make a positive impression for the agency. When addressing another agent, Suzanne Wisnowski regarding Mr. Nicholas George, there was no interest in resolving the issue with the agent. I wrote Josh Williams, owner of WNC and have had no response. My advice is to be cautious with the agents and agency. Do not assume that their agents will do everything they say they will. You will need to follow up to make sure paperwork is complete.

After my grandmother passed, I was having extreme difficulty getting her homeowners policy…read morecancelled and one put into my name. Finally, I gave up on the original company and called Guidelight in Waynesville. Kamil got back to me immediately, reviewed the old coverage, went through every detail, and ran multiple options through multiple companies for a new policy. He explained them and guided me through the pros and cons of each until I arrived at a decision I was comfortable with in terms of coverage vs. cost. He met my bank's deadline for proof of insurance before the others even bothered to call me back. I appreciate this attention to customer service - it's almost impossible to find these days. Thanks Kamil!

Wesley is very knowledgeable and honest and communicates very well throughout the year on any tax…read morerelated issues.

We had an excellent experience working with Doug Campen as our closing attorney. Our transaction…read moreinvolved several difficult and constantly changing circumstances, yet his office handled everything with professionalism, patience, and clear communication from start to finish. What stood out most was their ability to stay organized and proactive despite the many moving parts. They kept everyone informed, responded quickly to questions, and made sure every detail was handled correctly so the closing could move forward smoothly. Even when unexpected issues came up, they remained calm and solutions-focused, which gave us a lot of confidence throughout the process. Buying or selling a home can be stressful, but having a knowledgeable and dependable closing attorney like Doug made a huge difference. We are very grateful for his hard work and would absolutely recommend Neumann law to anyone needing a skilled and reliable real estate attorney. His fees were also very reasonable! Top Notch experience!

I needed an updated Power of Attorney and Patti Laubham (paralegal) had one ready before the day…read morewas over. I would definitely use them for Estate Planning with Attorney Ashley Fortune and for assistance in settling an estate.