This is a brand new home, so dealing with repeated garage door issues from the start was already…read morefrustrating. Unfortunately, the experience working with Southern Fireplace made it worse. From the original walkthrough, the main garage door did not close properly. A technician came out and "adjusted the sensors," which temporarily fixed it. A few weeks later, the smaller garage door had the same issue and required another adjustment. Then the problem returned again with the main door. The issue was eventually resolved, but only after three separate visits where they continued tightening and adjusting the sensors. While it did get fixed, it took far too long and did not feel like a thorough or proactive diagnosis, especially for a brand new home. The biggest issue, however, was my interaction with Heather. She stated that if the issue persisted after replacement, any additional work would be billable. Beyond that, her communication was extremely unprofessional. I was repeatedly talked over during the conversation, and at one point she abruptly said she had to go and rushed me off the phone. The tone was dismissive and not customer-focused at all. Frankly, based on this experience, Heather should not be in a customer-facing role. Now, we are dealing with a separate issue with our pilot light. They have already come out once, but given the prior experience, especially the way communication was handled, I have been hesitant to reach out again, even though the home is still under warranty. While the garage door issue was eventually fixed, the overall experience, particularly the lack of professionalism in communication, left a very negative impression. If you have a choice, I would recommend going somewhere else, unless you are comfortable being talked to and treated in a condescending manner by their staff.

Wow Heather and Michelle worked magic!! Within an hour a gentlemen came and showed us where the…read morebattery pack was right before a major storm. They had every right to say we don't have any open appointments but they didn't they came right out. The customer service is top notch such caring and wonderful people! I'm so grateful!!! I can not thank Heather, Michelle and Todd enough!! Thank you for caring!!

previously had a fence installed by The Fence Doctor. I just want to say how awesome this company…read moreis. The owner, Claudio, is extremely professional and respectful. Not only did the fence look beautiful, his guys, who were courteous and respectful, were actually wiping it down when they were down installing it to make sure it was clean. I never saw that before. I highly recommend this company to anyone who needs a fence installed. If I could give 100 stars, I would!!!!!!

Does not return calls to customers. Have seen where others have complained about this as well.read more

Small project. Big impact! Love it so much! Very pleased with my experience. Plenty of remnants and…read moreoptions to select from for my smaller kitchen island. Monica was knowledgeable and helpful during the entire process. Lia in billing was a pleasure communicating with AND the installers were very careful and attentive during delivery and setup. Will contact these guys for my next project for sure. Thanks for all your help.

My experience working with MC Granite was very positive overall. From the initial meeting with…read moreSpencer, to the technician coming out to do professional measurements to the team that did the final installation of my countertops, everything was done with the upmost respect and care. I have to also give a special shout out to Viviana who was very attentive and responsive to my inquiries and concerns. The entire team at MC Granite remained, professional, responsive, and knowledgeable (except for the scheduler). I have some future projects that I'm considering with the bathrooms and I would absolutely work with this company again in the future.

I highly recommend! The value for the service is within reason, and scheduling was simple and…read morequick. They were booked two weeks out which worked well with my schedule. I will be using their services again.

As usual, the Gleaming Gutter guys did a fantastic job of cleaning our roof and gutters!! They are…read morequick to respond and treat our property like it's theirs!! You can't ask for more than that.

We have used this company twice and will definitely call on them again! They do great work and are…read moresuper reasonable. Pat was great to work with and very responsive to my questions and texts! Highly recommend.

Absolute disaster! Where do I start? Well, I had water running down inside my house because they…read morewere using a power washer on the windows outside. I called the owner while this was happening (because there was a language barrier and I couldn't communicate with the crew) and the owner acted like it was my fault that his crew was incorrectly cleaning my windows by using a power washer. After the crew left, I discovered glass in my dog's poop bucket. The crew had broken an outdoor light and hid the panels of broken glass in the bucket.

Flooring Clearance Center just redid my hallway and stairs carpet right before Thanksgiving!…read more Sales team and AJ were super easy to work with and the price was fair and reasonable! The installation was smooth and the finished product looked great.

We chose Flooring Clearance Center based on some positive reviews. However, in our case we were not…read moreso fortunate. We've been married 43 years and owned 18 different homes and have dealt with many contractors! With the Flooring Clearance Center in Fort Mill, SC we dealt with some of the most dishonest people I think we have come across .Called Colt ( the owner ) multiple times and have yet to talk with him. In addition to Colt, we dealt with Jason, James and Colin. To much to mention on here but my message is to beware ! Look into more than their solicited reviews. Look over contract and pricing closely. Our opinion is to Find someone else to do your floors. Having said that the guys that actually did the job actually worked hard and did a good job. The only issue with the workmanship that we've noticed is the "transitions" that were put down do not allow doors to shut. Job was completed and paid in full 6/3/25. Rhett

They did a great job. I had them do some repairs on a paver patio, mortar repairs, new polysand and…read morepour a small area of new concrete. They communicated well, were honest, reasonably priced and were flexible and patient with a minor last minute request I had. I would hire them again.

Super impressed! We…read moreneeded to replace the sand aggregate between our pavers on our walkway. After six years, it was time to put new sand in between the pavers because over time it diminishes and get weathered away. The entire process was very professional from the beginning...the quote, the scheduling and the execution. Stoney does exceptional work! We have used A LOT of contractors on our home and I would gladly use Charlotte Pavers and Stone again!

I definitely recommend this company for your fence installation needs. They were completely…read morethorough from the beginning to the end of the process. They offer financing options if you have a need or if you're able to pay out of pocket they accept credit and debit cards. Half down payment and the other half after completion. The staff is VERY friendly and they keep you informed. If you live in an HOA, they work with the association to make sure they follow guidelines. I have zero complaints. I'll remember them if I ever have another need for their services. Great job guys!!!

I can't explain how thrilled I have been with our fence from Champion! It's been 2 years since it…read morewas installed and it's held up beautifully. They worked with us on some specific requests regarding a double 10ft wide gate and additional preventative measures to prevent some "escape prone" dogs. Completely worth every penny, and will recommend them to anyone in need of a fence!