I thought it went very well and they even worked with me on the pricing. Also the waiting room was…read morevery clean. At the end they even suggested something that is needed for living in New England but no one else has. I will definitely use them again.

I want to thank the staff at VIP for fixing my vehicle . I could've been in an automobile accident…read moreif you were not in business. The Caliper was bad along with the brakes. And on top of it- I get an oil change and I get my vehicle inspected. I talked to everyone at work about the cost (after my vehicle was fixed ) and I was told ' you got to be kidding'.. I was told if I went to another car repair company- I would have pay closed to 2 thousand. Thank you again for getting me in the same day and having my vehicle safe. NEVER will I go anywhere else. HUGS

Super chill guys, came in with a flat and they took care of me in no time. Amazing service and…read moreprice. Highly recommend when in the Rutland area - super awesome that they are open late as well. The only place I could get to after work. 5/5 stars!

Ordered new tires, had them shipped to them to the store through Amazon, I had Prime so I get half…read moreoff, they came saying they are "Shit Tires" They are the same quality and price as ones in the store except I save a couple bucks. Super unhappy and acted like I was trying to steal tires or something. They where weirded out what I used Amazon becuase I could bundle installation and shipping together. They were just completely rude and didn't wanna install the tires or do the work. Luckily I didn't have to pay extra on top of Amazon paying them for install. They also said the store number is wrong but then acted clueless when I said I don't mind updating it on Apple Maps. Just overall very rude and not helpful. Also Installation is $25/tire which is fair

We had an unexpected flat tire on an out of state road trip. We received excellent service and a…read morequick tire repair. Employees were courteous and the price was great.

Stopped in today to have my tire pressure checked as the idiot light was on. No questions asked…read more The guy came out in the cold, checked all the tires. gave the right pressure, the dash light went off. Always great service here, the guys are competent and friendly for the past several years.

Rutland's Midas continues to give me EXCELLENT service. I'm a retired ASE Master Technician,…read morerepair shop owner, Dealership Parts Manager and a few more "careers" in my 68+ years. I did ALL my vehicle service that wasn't warranty repair until I was no longer physically able. I continue to trust Brent, Rich, Dexter and all the folks at Rutland's Midas with doing those things I used to be able to do, confident that it's done to my standards. I've read some of the negative reviews here and find that a) there are some people who seem to only post "one star" reviews of any/all businesses they feel are doing no more than just trying to make a living, b) feel that they're being "overcharged" because they can pick up a part at a "big box" cheaper than what they are being charged and neither understanding nor willing to accept that businesses are in business to make money and not give stuff away. You don't expect a restaurant to serve you a 3 egg breakfast for what you can buy 3 eggs for at the supermarket and still provide a warranty on the parts AND LABOR as well as the liability insurance that must be carried and the overhead of maintaining a facility, etc., etc. As one formerly in the industry, I can tell you that the "standard margin" on parts in the auto repair business is 50% meaning the selling price is, typically, twice the cost... a part that costs $50.00 will sell for $100.00. Anything less and you should consider yourself having received a discount. So, my hearty recommendation, if you want HONEST, DEPENDABLE and KNOWLEDGEABLE service is that this is one of the few places in Rutland that I can recommend, based on first-hand experiences over the past two decades. Sure, read the reviews then consider the above. Look at the reviewers profile and see how they've rated other places. There's some people who just can't ever be satisfied that the world isn't out to get them. lol.

i brought my car to Midas muffler shop I enphercize muffler one single pipe of 2 leading to my…read moremuffler was separated from resonator leading to muffler rest of the system was replace prior with all new parts including cat converter car showed a bit of rust leading to exhaust muffler and of causes seperated pipe from hitting a deep dip in a drive way were my exaust was seperated from the hanger problem was solved by me insisting that Just wanted my broken single pipe welded back on to the. tesonator and to the Ppipe already connected to muffler. they insisted that it need all new parts 2500 dollar quote for a 10$peace of-pipe and a weld I insisted that they just splice a piece of pipe on to there credit they did not charge me and I left the shop leaving them a good size tip for the weld and the foot of exhaust pipe that they insisted would not work it is over a year now trouble free no leaks no exaust leaks it was an attempted major money grab I have brought my cars there multiple times before I no longer know if they can be trusted to do the repair that is actually needed without major embellishment of the problem Be carefull when accepting there quotes since a 100 $ repair was embelished to 2500$ in my case good luck finding a honest repair shop these days I Am writing this a year later because I crawled under car again and examined the entire exhaust system it still even a yr later shows it to be in like new condition. I can not believe they gave. E a quote to replace entire system. 2500$ is not pocket change it's attempted felony theft

Brought my car in there to get tires swapped over to summers. Comes to tell me i am better off…read morekeeping my winters tires i go in take a look at my summers some wear and tear on the outer edges but can still last another year. Continues to tell me i need new tires. So i just asked them to balance my wheels and ill keep my summer tires. My mans just starts flaming me for owning a Volkswagen and starts calling it a piece of junk My car key is broken so explained to him how to start the car with the key and he got all pissed cause he couldn't get it to start. So he told me to get my piece of shit out of the garage. Not to mention the fact that buddy is literally sparking up a cig in the GARAGE BAY. Definitely not going back there ever again and also do not recommend going there.

John and the RBT crew have "done right" by me for years- I have had several tire issues (road…read morehazard damage) and they always fit me into their busy appointment schedule so I could get to work. I have never felt like I was upsold ... as a matter of fact, John consistently gives me more affordable options. It is laughable that other reviewers think that 1. the team should mollycoddle their children- (sorry Karen aka Maria S.) or 2. that they should somehow magically appropriate tires they don't sell. I would also add that almost every changeover Winter to Summer and vise-versa my Volvo's TPMS light comes on... for about a week. If it stays on I check tire pressure and top it off if needed... For someone to state a passerby had to tell them that their tire was flat months later (WHAT) is pretty irresponsible on the owner's part.

these folks are great. from Felicia st the front desk to Chri in the work bay, you get good service…read moreand fair appraisals. I trust my friends at Allen's.

Total incompetence when repairing drivers window not functioning they spent three hours with there…read morecomputer trying to diagnose a 2002 window problem put the car on the lift could not figure out why they were looking for other problems that did not exist told me the front end neaded work. Nobody asked them to check my front end I had just had my entire front suspension rebuild in the end they had no idea what was wrong with my drivers window but when I left passenger window also stoped working from screwing around for hours trying to trouble shoot a 25 yr old car window problem bottom with a computer instead of taking door card apart they wasted 3 hr embellishment of a unnecessary repair and taking out drivers window computer that also operates passenger side with the scan tool. I personally replaced drivers side ecu and trouble shot the drivers window tap drivers window motor with a screw driver motor stated to work ecu brought back to life passenger window problem solved totally incompetent to do anything but change parts of diagnosing the simplest problems without ther scan tool They are part changers not mechanics beware when bringing your car there for service ps I do not and never had repaired cars in my life this was the most basic problem compounded by incompetence