We brought our dog in for an emergency and the staff were very considerate. We ended up having to…read moreput our dog down but everything was done in a kind and respectful way.

My dog was throwing up a lot of saliva so I took him to be seen at Banisfield his X-rays were…read moretaken ($345) and blood test for possible infection ($367) but because they couldn't see what it was (unbelievable) we had to go to a more specialized hospital type get further help. I took him to VEG ER Hospital for pets. The staff is very knowledgeable and provide top tier in caring for my pet.They couldn't tell exactly what he swallowed but it was small and they could keep him overnight to observe for $1200 I said I can do that at home. I was charged $31 for pills to stop diarrhea in which he did not suffer from. I was also given 4 cans of dog food for diarrhea. I took my dog and prayed that he pooped whatever he swallowed and he is fine now. However, I did witness several emergency situations and saw that the staff is highly skilled!

We sadly had to put down our big dog and I'm so glad we chose Denver Animal Hospital to do so…read more After researching extensively, I found that many services are quite expensive. However this hospital was by far the most affordable option. Although the price was a concern for my wife and me, we also wanted somewhere that would be respectful of this extremely difficult decision. They got us right in and were amazing and so compassionate. They even sent us a signed card from the staff along with our sweet boy's paw print. Later, we brought our cat in for a regular checkup for an illness about two months later and they were super helpful and didn't push treatments that weren't absolutely necessary. The wait was a little long, but they are an emergency hospital so they operate on a first-come-first-serve basis and they still got to us as quickly as possible. Highly recommend this vet 100%.

We took our poodle mix to this facility at 5pm, Sunday, Aug. 30, 2026. Our 12 year old boy was…read morehaving trouble peeing & we found blood in his urine. We were immediately registered to be seen. There were pets with more serious issues so we didn't expect to be seen immediately. We were talked to by 2 females & 1 male-assumed they were all vet techs but have no idea. We're told they would probably do an ultrasound-fine. Was then told the Dr said to do an X-ray & we're told the price. We aren't doctors, we did what we were told & $500+ later at 10:39, with no one in the lobby, I asked what the X-ray results were. No stones/crystals. What should have been done was a test of his urine for a UTI-I asked for that before the X-ray but it was never addressed until AFTER the overpriced X-ray. We went to our animal hospital Sept. 2 when the problems returned & he had an ultrasound, urine rest & was put on meds for a UTI. The other thing that was happened while we're were there from 5pm -10:39 was a foster Bischon who was in labor, one puppy born dead, one had to be euthanized & one that she had trouble delivering because of its size but was also dead. That pitiful dog whined in extreme pain the ENTIRE TIME WE WERE THERE! Again, I'm no vet, but there was no reason to delay a c-section & spare that dog the pain she was in! DO NOT GO TO THIS FACILITY UNLESS YOU HAVE NO OTHER CHOICE - I'd drive to SC before I'd go back there.

Every single person we met on the staff at this establishment is a hero. The receptionist, nurses,…read more doctors and assistants, every single person was standup!! A+. Thank you Dr. McClure

I had a great experience! Staff was kind and they had Winston feeling better in no time. I was…read morepleased they had me in and out in a decent amount of time. It was a little pricey but that's to be expected at an emergency vet. Hopefully I won't need to be back at the emergency vet but I recommend this one to anyone in need!

I cannot recommend this place enough for your furr babies in need. They took wonderful care of my…read morecat in an emergency and their communication was exceptional. Everyone was kind and caring and I'll never take any of our pets anywhere else.

My dog was admitted due to improper vaccines and a 9 hour crating from a different vet hospital. I…read moream extremely impressed with the honesty, professionalism and care that this facility provided to my pet. They not only carefully watched my yorkie and treated her pancreatitis, but gave her a bath. The staff reassured me that my dog was in good hands and told me that I could call to check on her as much as I wanted while she was hospitalized..I highly recommend this facility to anyone who is seeking emergency care for their fur babies! The staff here truly care about the health and well-being of animals!

Informative vet who explained our options for correcting our Maltese's issues. The staff were very…read morenice and the wait time was very short.

Dr Helms Killed My Cat!!! Also the Entire Staff was RUDE until I had to fork over 1,110.00$ for…read morethem Killing my Cat!!! No Wonder the Place was EMPTY! When I left home for Spooky's Appointment, he was Happy and Energetic. Helms told me my Cat may Die on the way Home, BECAUSE HE KNEW WHAT HE HAD DONE!!! SPOOKY DIED AS I WAS LEAVING THE PARKING LOT, JUST 3 HOURS AFTER HE RAN AND JUMPED IN MY PICKUP FOR A RIDE... My Cat had issues but was fine on the way there...7/1/26 was NOT Spookys day to DIE!!!

Took my senior Rottweiler that could no longer walk or stand on his own. It was a Saturday and we…read moreneeded answers one way or the other. Unfortunately, it's never the answer we want to hear but the doctor was straight forward and honest with what our hearts knew before walking in. The staff was kind, any questions answered, and many tears were cried as we watched him pass over the rainbow bridge.

The last time I dealt with this group was over a decade ago in the Charlotte location with my…read morepurebred Shiba Inu. They did nothing but tell me he had glaucoma and take my money. He went blind. It was a 100$ deposit then. I swore I would never go to them again. In 2018 or so another dog of mine had a similar injury and I had him seen after hours at Urgent Vet in Ft Mill. He recovered nicely and kept his sight. So last night I tried to go back to Urgent Vet and have my Collie seen but they had another dog in front and told me to go to CVS to get hom stabilized as he was losing fluids . I didn't know they had opened a location in Rock Hill. It is very hidden back off Dave Lyle. So I called for directions from Target. The girl answering the phone seemed annoyed when I told her I couldn't find them. Mind you, this was about 9:30pm. When I get there she is behind the desk on the computer and or her cell acting as if I am interrupting her. My dog was bleeding and wrapped in a blanket in my arms. Dead weight and breathing hard. Noone offered to even open the door. I observed a stretcher to the left in the door entrance but my hands were full obviously. Not to mention I am trying to emotionally hold myself together. That receptionist did absolutely nothing. Not even call for assistance. Again, it appeared all about money. They took the 200$ deposit, I told them I suspected a blockage of some sort. At least 40 minutes went by and the Dr. comes in basically regurgitates what I told them I suspected as their diagnosis. No x-rays, no bloodwork, no tests of any kind. Just visual and manual observations. According to the invoice they gave him glucose, hydromorphone fluids pcv...$373.90. They probably googled the symptoms simultaneously telling me that they need 3-4 grand. According ordinary to the tech they had not even stabilized him. They ask me if I called poison control & gave me number. Dr. wanted to keep him overnight, I asked for a breakdown of charges. Basically, it was going to be 3-4 grand just to 'explore' with no guarantee he would survive. Suggested euthanasia. The doctor said I was rude because I wanted a breakdown of the charges, prognosis... Plus my tone was reflecting how disrespected I felt by the intake person who was snippy dense and uninterested and focused on her phone? So much so she didn't seem to know what a pecan was? I am the one paying as in customer, I am the one who should be shown r-e-s-p-e-c-t. I said I would take him to the primary vet in the morning. They basically covered their asses by having me sign a waiver that he may pass in 24-48 hours. More concerned about liability and image than you or your pet. I was going to wait to see a real vet Saturday morning if he survived the night. He did not. Rock Hill just seems to attract these chains, franchise businesses of all sorts who only care about the bottom line. And then they are referred by the locals for after hours care. A good, CAPABLE, Professional, reputable vet should think twice about doing that. They are capitalizing on the short supply of just that. So it seems Urgent Vet, Petfolks and Healthy Pets are the only good choices. Btw, no need to contact me CVS. This was my experience and my opinion. Either do better or deal with the consequences. That is known as accountability. I hope noone else has to endure such callous treatment.

There are no words to truly express how grateful I am to the entire team for the care and…read morecompassion they showed us during one of the hardest days of our lives. From the very first phone call, everyone was kind, patient, and professional. When I called to explain what was happening with our sweet Pepper, they listened with empathy and gave us clear guidance. When I called back to let them know we were on our way, they were ready for us, and as soon as we arrived, they immediately took Pepper in. The veterinarian took the time to explain everything with honesty and compassion, giving us the information we needed without ever making us feel rushed. After we made the heartbreaking decision to let Pepper go, she told us she would not charge us for the diagnostic X-rays. The staff gave us a private room where we could spend our final moments with Pepper in peace, and that meant more to us than they will ever know. The following day, I noticed the X-rays had accidentally been included on the bill. I called, and they immediately apologized and refunded the charge without any hassle. That level of integrity speaks volumes. Today, we received a sympathy card from the team expressing their condolences for Pepper's passing. That simple gesture meant so much to our family. It reminded us that they truly care about both their patients and the people who love them. The hospital was clean, welcoming, and every member of the staff treated us with genuine kindness and respect. During such a painful experience, they made us feel supported every step of the way. Thank you for taking such wonderful care of our beloved Pepper and for helping us say goodbye with dignity, compassion, and love. We will never forget your kindness.

They treated me very well for both my dogs. 1 for a cardiology appt that was scheduled and the…read moreother for urgent needs. Respect, care, empathy and knowledge from every aspect. Highly recommend.

We had to drive 50 min. with our senior kitty to the clinic. I will say that calling ahead most…read morelikely afforded us better service. Sadly he passed in my arms at the door. A clinic worker held the door open for us, kitty was taken back immediately. The vet, the assistant and the receptionist were all caring and compassionate. We were only charged for the "paw prints" that they performed for us. We could not have asked for better service.

3rd visit and absolutely an overpriced wallet nightmare killer experience scam that no one even at…read morea funeral home should experience. Look I am not against vet clinics but this place will rape your budget and invite you to return free for up to 48 hours before they tape you again. Steer clear of this establishment that is only out to have you waiting for hours and talk you into extra fees that aren't necessary. My reviews have proven that all 3 times we were gouged rediculous fees. I would recommend that anyone even with a dead animal to visit another vet before going here.

The staff showed incredible compassion during the hardest day of our lives. They treated our dog…read morewith such kindness and dignity and made an unbearable experience a little easier. They truly care about both their patients and the families who love them. We are forever grateful for their support and highly recommend them.

Garbage. literally charged 1400$ to do absolutely nothing for my dog. just kept their hand out and…read morewas trying to get more money. wanted 4000$ for a treatment that "probabl won't work"

This was the best possible experience for me and my very sick cat last night. The receptionist, vet…read moretech, and veterinarian were so kind and compassionate with us. They peacefully eased my beloved cat out of his pain in my arms. A very sad night but it ended in the best possible way. These people have helped our other pets in emergency situations and we have always had the best experience here. Thank you, to all at CVS last night.

This place likely saved my cat's life. When it comes to emergency care, I'd rather my cat be alive…read morethan care about a smiling face or perfect bedside manner, but this place had all of the above. The correspondence from the vets was consistent, detailed, informed and warm. Every staff member that I had the pleasure to interact with was extremely kind, knowledgeable, truly seemed like they liked being at work and cared about what they were doing. My cats resting on my bed tonight because of the work that these professionals did, I cant give a better recommendation than that. Thank you for everything.