They've changed locations ~1+ years ago to the Kanata location, and ever since they've opened,…read morethey've been my family and I's go-to sweet treat, coffee, lunch AND dinner place. The owner is always so welcoming and the entire staff who works there are so nice! Pastries are SO yummy i'd honestly give it 4.5/5 overall. I personally love their natas and their cannolis are out of this world. It feels like there's still so much pastries and desserts I need to try at Lusa (like their tiramisu cups looks SO GOOD?!). Btw their whole chicken combo is literally incredible. You must try their piri piri sauce, nothing can beat it. 10/10

My friend took me to Lusa Bakery while I was in Ottawa on our walking tour. I love a good bakery…read more This bakery is Portuguese. It meant that, by default, I had to try a nata or Portuguese egg tart. I have a huge weakness for natas. I dream of them often. What is impressive is that my friend has had practically every baked good in this bakery's display case, except for maybe two items. Perhaps by the time I post this review, she would have sampled everything. It also means that this bakery needs to create new items for her and other diehard fans. Although I was more thirsty and wasn't dying to having something to eat, looking at the pear tarts, croissants, cheesecakes, and more made me throw all those physical feelings away. I wanted everything! Of course, I'm not made of money. I had my eyes on the prize: the nata. I ordered one to enjoy at this eatery. I got it on a nice plate. I paid for it with a credit card. I had a huge AriZona iced tea with me, so I didn't need a drink at this stage. The woman behind the counter was helpful and friendly. This bakery also is a convenience-grocery store. My friend picked up a number of chocolate bars and shared one of them with me. You can get everything from Sumol carbonated beverages in plastic bottles, to imported jams. We sat down at a table with chairs to enjoy our treats. It was a bit hot in this place. So, if you are looking for more effective air conditioning (I think it was a fan that cooled the place down here), you may want to try another venue. I loved my nata. It was custardy and yummy. The exterior was flaky and enjoyable. There was a hint of sweetness. It was indeed the perfect nata. This place also has sandwiches. There's a separate area where you can order takeout. I may need to return to get a sandwich and possibly a dozen natas when I'm back. There's a washroom at the back. It was bright and clean when I used it. I am lucky to have a friend who took me to this bakery without my doing a trial-and-error search for the best nata. It's here! I will be back when I'm in the city again. (299)

Good service, beautiful ambience, very aesthetic, but pastries didn't taste fresh and good, tea was…read moregood, finger sandwiches weren't good either. Overall disappointing experience for the amount of money we paid. Expected much more!

Super Cute boutique. But the customer service was meh. I felt like we were not well received, but…read moremaybe they were busy? But they had a decent selection of flavors, that were brightly colored (could be good, or could be bad, depending on what they use). We got a box of 8 and tasted a few flavors. Some were really "bright" flavors. I found the raspberry chocolate was so good and vibrant in color and flavor. But the M&M flavor, meh, skip it and get the salted caramel. But If I was in the area and I wanted a macron, I would come here again. If we had more time we would have sat in for tea, but we didn't. I would like to try that again with tea and get the whole experience. Parking is street parking. Placed seemed clean. It's small but lovely and cute.

We came here because it was coffee and walking distance from where we were staying. Pleasantly…read moresurprised by the decor and tea room. Really cool space, definitely would be great for an afternoon tea. They have an outdoor patio, not that it was being used despite the beautiful day. Pastries and food selection is great. The staff is friendly... but slow and easily distracted. The cashier was taking a phone order while several of us were waiting, pretty unacceptable when another staff member should be able to take a call. We ordered a coffee and a mimosa. Well, they had to go back and check to see if they had juice... they did not. I asked for just the bubbly instead, she had to go back and check again. How do they not know or keep things on their menu in stock? Oh well, they had the bubbly so it was okay. For food we ordered a pastry and a croissant sandwich. The biscotti and pastry were delicious. For some reason, they decided to panini press the croissant sandwich. What the heck, who would do that? Why didn't they ask? Tasty sandwich, but completely ruined due to crushing the croissant. We were expecting it to come straight out of the case and at most maybe microwaved to warm it, not just destroyed in a panini press. Cool vibes, nice atmosphere, food is good, tea menu looks amazing. But, the staff don't seem to have a clue to what they are doing.

My fav cafe in the city. Delicious treats and great coffee selection. I recommend to all my friends…read moreand family

I love the cream filled triangle baklava. They put a lot of cream inside and the pastry is so…read moreflakey. This is a pastry that I've had at lots of different bakeries and it's one of the best I've had here in Ottawa. I recently tried this pastry with marshmallow cream on top. I've never seen it at any other bakery. It was ok but so sweet. Some pastries are sold by the weight and some by the piece. Prices aren't listed, but a triangle cream baklava and a small piece of the marshmallow pastry cost me $5.17 altogether with taxes. They have so many desserts and everything looks so good.

Great prices, friendly staff and lots of yummy choices! We had 3 different cakes and got a cannoli…read moreto go. Will definitely be back!

I was at Pelican Seafood Market and Grill for lunch a couple of Sundays ago, and explored what Blue…read moreHeron Mall had to offer. I was parked by Ichiban Bakery. I have a weakness for bakeries and decided to check it out on a Sunday afternoon. It's a small bakery where it is more concerned about the baked goods that it produces than making the decor aesthetically pleasing! The woman working there was extremely nice. I went with a number of goodies, including the ham and cheese bun, pain au chocolat, a number of lemon treats (lemon tart, and lemon cheesecake and lemon bars), and a pear tart. Yes, I love anything lemony. I asked about the Japanese-style cheesecake. You can get a slice of it for nearly $7, or the whole thing for $20. I decided to pass on it, as everything seemed so small and overpriced to me. She carefully put everything in a box and I cheerfully left the bakery. Here's my take on the baked goods: - The ham and cheese bun was excellent. I had it for breakfast the following morning. It was savoury and delicious. - The pain au chocolat is my favourite pastry in the world. Sadly, the exterior wasn't flaky and light like a croissant. It was far more dense. The chocolate was yummy. - The lemon and lemon cheesecake bars were disappointing. The lemon flavour wasn't tart enough for my liking. The lemon flavour was subtle and barely there. The crust at the bottom was too thick and not enjoyable. The cheesecake part of the lemon cheesecake was creamy, which was the only plus I got out of it. - The pear and lemon tarts were okay. The crust was thinner than the bars, but not that interesting. I liked the pear one more, as the chunks of real fruit were yummy. The lemon one wasn't tart enough for me, either. The woman let me know that this bakery would be closed for Canada Day the following day, but the other location in the Glebe would be open. I was fortunate to pass by the latter the other day and it looked cute from the outside. I will stick to savoury items should I return to this location. Perhaps I'll try a regular croissant and see if I like it. I will steer away from the lemon items. (228)

Ichiban Bakery is a small bakery in Blue Heron Mall. They sell bread (both loaves and buns),…read morecroissants, and dessert squares. No fancy cakes and no trendy macarons. It is unapologetically simple and reminds me of true mom and pop bakeries in small towns. Baked goods are still on the trays they were baked on. You get a cafeteria tray and use the provided tongs to gather what you want, then bring it to the cash register for them to ring it up. There are three tables that seat two people each along the edge of the bakery in case you want to eat your goodies right there. I've only ever had the croissants here. They are huge and only $1.85 each. They are flaky on the outside and a bit doughier and denser on the inside. The squares look good, I might get some in the future, although I am rarely in this neighbourhood. Staff are very nice. Although the name suggests a Japanese bakery, they don't have any Japanese specialties, at least none that were evident to me. I just saw North American items, like butter tarts, lemon squares, etc. Nothing exotic. Don't go expecting mochi, or Japanese cheesecake or anything like that. (Edit 2017-02-20: Apparently, as per their Facebook page, they started selling Japanese Cream Cheese Buns at their Glebe location 825 Bank St. Maybe they will have it at the Blue Heron Mall location too). Lots of free parking. It's in the same plaza as Farm Boy, Colannade Pizza, and Pelican Seafood Market and Grill.

Byward Market is full of awesome places to try. Unfortunately, this was a bit of a disappointment…read morecompared to the rest. The sausage was cold and unheated. The chocolate chip cookie was sad. The chocolate croissant was okay. Granted, the customer service was decent, but friendliness doesn't make meh food taste better... We ended up getting something else right after. There are definitely other options in the market to explore.

Aux Delices is a great little dessert shop in the Market. They make all sort of desserts and baked…read moregoods, including breads, cookies, tarts, flans, cakes, pies, french pastries, baklava, and chocolates. Their truffles are very rich and chocolatey, and their tarts and cakes are made with fresh fruit, like dark cherries and vibrant and sweet strawberries. Their cookies and cakes are hand-decorated with many different designs, but you can also order one to be made especially for you or your special occasion. Their prices aren't as expensive as you would think, and it's very easy to get drawn into buying something from their tasty window displays. Their red and white icing, maple leaf-shaped cookies are a particular favorite during Canada Day.

I really enjoy the matcha here. It tastes good and they also have a rewards card, which is a nice…read morebonus. My only small critique is that there are sometimes a few powder chunks at the bottom. Other than that, it's a lovely spot. I especially like that they always have great gift options available, like jams, cakes, and curated baskets. J'aime beaucoup le matcha ici. I'm est bon et ils ont aussi une carte de fidélité, ce qui est un beau petit plus. Ma seule petite critique, c'est qu'il reste parfois quelques grumeaux de poudre au fond. Sinon, c'est un très bel endroit. J'aime particulièrement qu'ils aient toujours de belles options cadeaux comme des confitures, des gâteaux et des paniers gourmands.

Less than zero stars. The Opéra cake we purchased was crusty and stale, possibly freezer burnt…read more The orzo salad my wife bought was off. The staff was combative and unsympathetic. At Christmas in 2025, we went to pick up our Christmas log. Despite having paid in November, they had lost the order, and almost refused serving us, despite showing proof of our purchase. The prices keep going up, and the cakes have been shrunk. After over twenty years of patronage, we are going to do business elsewhere. What a shame after having previously set high standards for quality, taste and service. The customers keep your business going. You depend on us, not the other way around.

I went in today to buy bread that was the plan.. I ended up buying a sandwich, a scone, latte and 2…read moreloaves of bread.. the smell is incredible and everything is so fresh and tempting! Sour bread is amazing I ate most of it before I got home.. there is plenty of free street parking! I realized it's 4 minutes from my work so guess I will be coming here alot more :) they have a simple space to sit down with few toys for kids

This bakery is within walking distance from us and I have no idea why it took us so long to check…read moreit out. We walk by it all the time and finally decided to go in on a Saturday afternoon. I got a breakfast sandwich ($7) for my husband and I to share and I got my husband a Nanaimo bar ($4) as it's one of his favourite desserts. The breakfast sandwich was delicious and my husband loved the Nanaimo bar. The breakfast sandwich was vegetarian and had a thick potato croquette as the main filling. It also had pickles, tomatoes and a delicious sauce. It was served cold, but the bun was crunchy on the outside and soft on the inside. Talk about fresh! It was so tasty. I will be dreaming about that breakfast sandwich! I had a small taste of the Nanaimo bar and it was good. It was very sweet, but not overly so, for what it is. The chocolate and cream layer were soft and velvety and the bottom layer had a good texture with all the shredded coconut. I don't love Nanaimo bars but I can appreciate a well made one. Staff were very friendly and helpful. The space is small and it's takeout only. They sell drinks as well as baked goods. They have lots of breads. I have definitely found my new favourite breakfast sandwich place! Oh did I mention their breakfast sandwich is delicious? Lol. I was skeptical about a cold breakfast sandwich, and admittedly it didn't look that delicious, but I'm glad I took the chance. Street parking only.