I would not recommend Animal Medical Center to anyone who truly cares about their furry child. This…read moreis a privately owned vet with little to no professionalism. My dog was permanently expelled from their daycare due to supposed "behavior issues" that appeared out of nowhere. I was never informed of any issues until just this past week, when they gave him two "strikes." Today, they issued a third strike simply because I requested a more detailed incident report to better understand what was happening. Instead of addressing my concerns, the staff claimed that my request for clarification was "threatening." Asking for facts and transparency should never be viewed as a threat. I even sent an email requesting a call from the owner, but my message was ignored. Instead, I was told that both my dog and I are permanently banned from the premises. The most contradictory part? They claim my dog is too "aggressive" for daycare or boarding, yet stated they would still provide him with medical care if needed. If he were truly a danger, how would they safely provide care? The inconsistency is both alarming and unprofessional. Never in a million years would I have thought that asking for facts about my dog's care and behavior could be twisted into something negative. Their handling of this situation shows a complete lack of accountability, communication, and respect for both pets and their owners. Please refer to pics of email sent.

My experience at Animal Medical Center has been so consistently disappointing that I feel other pet…read moreowners deserve to know. Over the past year, I've taken multiple dogs here. My dog Dixie had eye surgery that cost over $700, and her eye actually looked worse afterward. When I asked about it, I was told they "didn't want to be too aggressive" and that she would now need a second surgery -- for another $600-700. In my opinion, this should have been handled correctly the first time. With my other dog, Mila, I brought her in several times for yeast infections in her ears and paws. I later discovered the medications I was being sold were not for yeast at all but were steroids and allergy meds. At one visit, I was charged over $180 for treatment that provided no relief, and at another, I was told her painful ear hematoma would not be drained -- despite the fact they had drained the other ear in the past with no issues. Instead, they tried to push me toward a surgery I didn't feel was necessary. On top of this, their office practices are unprofessional. I was once left on hold for 10 minutes before being hung up on, and when I called back, I was treated with attitude. Even more concerning, when I asked for my pets' medical records, I was told they couldn't release them until the doctor approved it -- which is not accurate, as owners are legally entitled to their pet's medical history. I also asked for a list of her vaccinations , I was given only a "reminder list" of vaccines, not the actual records, and was left waiting while the vet walked past me multiple times. Only after I left did I receive a text saying the full records were suddenly "ready for pickup." (30 minutes later , mind you I waited 10 minutes in their office before the other Vet who I was on the phone with making an appointment for Mila, told me they would request them and to leave. Yes they heard the conversation as well) In my opinion, this clinic seems more focused on upselling expensive procedures than actually helping pets. I have since moved my animals' care to another veterinary clinic where my concerns are taken seriously and my dogs receive proper treatment. I would not recommend Animal Medical Center to anyone who values transparency, professionalism, and genuine care for their pets. I also wrote this letter to send to the board. Find it in the photos as well as the text confirming , I was denied their medical records in the office when I asked for them

Took our dog Bear for grooming. He has anxiety around other dogs. He was so happy when we picked…read morehim up and he looked so handsome. Great job!

My girl Maggie always comes back smelling so good and looking beautiful!! Very nice staff and I am…read morevery comfortable leaving my fur baby with them.

This was an absolutely terrible day for Mom and me. They took great care of our dog. I do not want…read moreto add more for my review it is a sad story

I would give this company no stars, but unfortunately that is not an option. Please read this if…read moreyou are a current customer or if you are looking for a vet. I took my 6 year old German shepherd in because I thought he had an abscess on his butt. First off, I was charged $69.50 for a six month preventive care exam, and an additional $46.50 for an urgent care fee. Dr. Smith looked at the mass on my dogs butt, he did not touch it, he did not listen to the dogs heart, he did not look in the dogs eyes, or ears. He basically took $116 to view-at a distance- the mass. Ok, i give the dog the meds and take him back in for a checkup about a week later. Once again, Dr. Smith just looks-at a distance-and it is decided that we need to remove the mass. Great, surgery is scheduled for a couple of days from then. once again, the visit costs $69.50, and Dr. Smith has yet to put hands on my dog. Keep reading.....it gets better. Surgery day arrives, I take in my dog, drop him off, all is good. I head to work and get a call from Sarah Dalton, who informs me that there was a miscommunication and the office needs the high end of the estimate paid in full prior to them doing the dog's surgery. the estimation was anywhere from $1,569.33 to $2,263.33. We were told we had to have the money there before 8am. I have never heard of this being done before and it kind of shocked me. So, I called my son and he called in with his care credit. Sarah told him his account didn't exist. My kid was a bit upset because the account exists and she was harassing him for the money. He went in to pick up the dog. when he got there he was informed by Sarah that she felt we could not pay for the surgery......hmmm, discrimination, yup. I didn't know that Sarah Dalton had access to any of our accounts. we took the dog to Mount Hermon ---who I highly recommend--- to get the surgery that was needed. we found out that it is a bleeding probably cancerous tumor that she could not take off due to the area and the depth. She sent us to Greensboro oncology, they couldn't get us in for 3 weeks. So we made a decision to go back to this horrible place to have the tumor removed and let the poor dog have some sort of life with the little time remaining. We called and scheduled surgery. Oh, keep reading, cause it shows what these people are all about. I get a call on Monday after a very tough weekend, from none other than Sarah Dalton. She tells me that they are terminating our relationship due to the past inciden. Yup, you know the one where money was the most important part, and I was too poor to afford the surgery. I finish my workday and stop by their office on my way home. I ask to speak to Dr. Smith, who tells me that my son was disrespectful to his office staff, who sent a bleeding dog with a tumor on it butt home. DISRESPECTFUL, his staff declared us unable to PAY. SARAH DALTON and Dr. Smith are disrespectful to animals and their owners. HOW DARE SOME TWINKY DECIDE WHAT I CAN PAY FOR. THANK YOU SARAH DALTON. DON'T take you animals here, and tell everyone the same. Mount Harmon is great, take them there.

They care about our fur babies!! They are a veteran owned small business. They offer…read moreindoor/outdoor kennels for boarding as well as daycare with playtime and walks with staff. The kennels have cots for the dogs to sleep on, so they aren't on a cold floor. They can also bring a toy from home if they would like. I don't think they allow blankets, due to soiling and such. They have a cute playground set up for the doggos with slides and play ground equipment (dog safe, of course). They also offer grooming. Our German shepherd has had plenty of spa days there. She also goes to daycare at least once a month. Whether we are on vacation or just sending her for a play day, she always rushes to the door to go inside. That tells me she loves it there. I've taken her to other daycares that she didn't even want to get out of the car, which is not like her. The staff are so sweet and take the time to get to know all of the pups there. They also let us know how Jaci did and who her buddies are when she stays. The pricing is very fair and affordable. Definitely recommend!!

Excellent care. Wonderful staff. Clean facility. Knowledgeable owner. My labs love going to daycare…read morehere to play with all of their friends. Daycare participants are screened for temperament and health concerns before being admitted to daycare so this gives me peace of mind. Also, have boarded my labs here and the care taken is extraordinary. Appreciate that they have indoor/outdoor kennels available that allow dogs to go outside. Kennels are kept spotless and plenty of water is always available. Staff does an excellent job of attending to dogs' needs and following feeding regimen that owner requests. Bathing and grooming is well done and dogs were returned smelling like a spa day. Also have had training in doggie manners and good citizenship with top notch trainers. Our labs love it here and have been regulars for over two years with no problems or concerns.

On June 10 2026 my granddaughter and I had to take our 14 year old dog there she was sick…read moreunfortunately her time was up the staff was great caring and excellent that was our first experience there and we will be back.... Thank you Wentworth animal hospital you're great

had to make an appointment for my big guy again. just needed some updated wormer only to discover…read morehe had ear infection and possibly needs to get more exercise!!! they were professional and super nice.

I love this place. I have gotten 5 animals total from them. The last time I was looking for a…read morespecific dog as far as weight and age and we came home with 2, a pair of sisters. If you are looking for a pet, go here to adopt.

I have been rescuing animals for over 30 years including feral cat clinics, transports, dog/cat and…read moresmall animal rehabilitation etc. This is one of the cleanest and most well run places. They animals are in great condition and they genuinely care about the animals. They go over and above every day. The cats are not kept in cramped cages but allowed to move around freely in the bigger rooms. I adopted two cats and a dog from here. When I went to pick the first kitty up during the adoption, several people came up to me to give him a last hug. My second kitty developed a very bad virus and ended up needing special care. They literally took care of him for four weeks until he was well and I could come get him and bring him home. Very well run facility with exceptional staff and management!

My German Shepherd loves Bonz N' Bubbles! The staff are so kind. They are great at explaining how…read morethe process works. If you are washing your dog yourself you can go anytime. I call first just to make sure they are not totally full. You put your dog in the bathtub, hook them up to the side and start washing. They have different shampoos that you can use, the suds come out of the hose, or you can use your own shampoo if you prefer. They provide brushes, curry combs, ear wipes, toothbrushes, towels, and aprons for your use. When you finish washing they have a great dryer that has different settings. In the front where you pay they have different items for sale, grooming supplies, collars, leashes, candles, etc. They also do grooming themselves. Personally, I wash my pup and they work on his nails. They do great with him. If you plan on going regularly they have a wash bundle savings card. Call or check before you go the first time because they do require some records the first time to keep all the dogs safe. Love them!

Took my dog and my grand dog in today and we gave them a bath. Great environment, we were given…read moregreat instructions on the tubs, all the different types of shampoo and what they were best for. Amazing experience, we will definitely be back. Thanks again!!

My mama & I there is another veterinarian in with Lewis Veterinary Clinic. We've taken our fur…read morebabies to see Kathryn. Kathryn is amazing with our fur babies & nursing them back to health & tip top shape. Could not ask for a better veterinarian doctor around Rockingham County NC.

We're new in town and were hoping to find a vet that was as good as our last one. Lewis didn't…read moredisappoint us, they treat our animals and us like family. We're incredibly happy with Lewis and highly recommend them.