I have taken my two dogs to Puppy Love Grooming for many years and have been extremely satisfied…read morewith the grooming that Kim provides each and every time. The shop is clean and inviting and I feel it is a stress free environment for my dogs. They always look wonderful when I pick them up. I believe the prices she charges for the services she provides are fair and competitive.

They did a good enough job cutting my dogs hair, but they were very expensive!!! Oh my goodness…read more My dog is little, less than 10 pounds and I was charged $65.10 which I felt was unfair. I was expecting to pay $55 at most. Would not recommend this business, and I will not use this service here again.

Left our 7 month old Yorkie with Irene and we absolutely love his new look. he definitely looks…read moredifferent, but that is what I asked for. My little Eddie just seems to be more cooler and happier tonight.

Brent did a great job with our dog Buster! We have been going to Irene's dog grooming for a long…read moretime and will continue to go!!

Traveling in the area and needed daycare for our dog for two days; owner was very quick to get back…read moreto us and confirm availability. Dog recommends you contact them if you need doggy daycare.

Forget the 4.7,This place is a 10 and I'm out there letting everyone know that I'm am still…read more in shock on how compassionate these people are,and the caring for pets When how people have said you get what you pay for, this place is beyond that with not having to pay much, so that says it all

Such compassionate, thorough staff! Helped us through a terrible time, making end of life decisions…read morefor our beloved dog of many years. Wouldn't go anywhere else!

1) When I transferred from another vet, they sent all documentation to Highland. It was not until I…read morehad the reminder on our youngest pet that vaccinations etc on my other 2 had not been done. I called to inquire when they were due. Instead of looking in the system, which I presumed would have been updated with the information, I was told to call Ranch Docs. I advised the staff of the transfer of information and to check the files. My older pets were good on vaccinations until 2024, however, their Bordetella was due in 2022. I was not advised, no notices nothing. 2) When I was notified by your staff of my youngest pet's required services, there appeared to be a miscommunication. I was hoping for an appointment later / last week in July, staff continued to offer current appointments, finally frustrated I stated after July 17th..... which was July 25th. That was cancelled by Highland due to unavailability and rescheduled to the 27th. I continued to receive email notifications that the appointment needed to be made. I contacted the office, was told that it was a computer program, and would continue to receive these messages until the appointment was completed. I officially requested that I receive only one notification, and that the program must have an option to respect the client's request. This is a business problem, not a client problem. If the program is flawed, then it is the business' obligation to ensure client's requests are respected. If the client fails to attend the appointment or give adequate notice of failure to attend, then the Clinic has an option to charge a fee. Even Dentists, other professional health care programs have this fail safe. 3) At the appointment on the 27th, the staff tech, came into the room. We chatted, and we spoke about the Flea Tick Lice. In specifics the Bravecto. I asked how much per dose..... the staff checked the computer said $60 each. I mentioned wow, the last time was $90. Are you sure? That means $120 for each pet for coverage for 6 months (every 3 months). I was not challenged, corrected etc. I was dubious but figured maybe prices had dropped. Told the tech please ensure I have 2 3 months per pet, which would work out to 3 x $60 x 2 = $360. The visit was amazing. I spoke with Justin about the previous incidents, and I was satisfied that my concerns had or would be addressed. We continued to talk, my bill was put through, I vaguely saw the total as I was still having a conversation with Justin, paid on my credit card. It wasn't until a couple of hours and chores later I was curious to the bill and rechecked it. I was billed at $80.72 per dose not $60, then taxes on top. I called the clinic, asked to speak to Justin. He called later, we spoke, I was not willing to have him put in any position of problems as it was the other staff that made the issue. He spoke to Kristen, who pretty much denied any culpability for her or her clerical staff. I requested that they honour the verbal quote given by the staff, was denied. Third time trust was in complete disrepair.

Amazing service!! They were so helpful and managed to get us a last minute appointment. Everyone…read morewas very gentle with our new cat. He got a thorough check up and some follow up care recommendations. I highly recommend making this your new go-to vet

Our little sheltie had an encounter with a porcupine. I called Tommy at Chinook veterinarian…read moreservice recommended by Bogdan kennels. I had already removed the barbs, Tommie the vet talked to me for approximately 10 minutes to make sure Gucci was not in distress and told me what to do and what to watch for in the next couple days I was very impressed with her concern and service.

Easily the best pet store in town. Amazing service. Competitive prices. Great selection! Josh is…read morealways so helpful

Love this place, it's got a great vibe, a huge selection, clean and neat. Their staff is so…read morefriendly and helpful!