Buying my first personal accordion was a delight at Petosa. Even though I am new to playing and I didn't have a huge budget, I was treated with the utmost patience and kindness, and treated to genuine expertise in a low pressure environment. Ray took as much time as I needed, and educated me on some basics such as strap adjustments. He played three different instruments for me (beautifully) so I could compare them. When I finally chose my accordion, Joe Petosa Jr. (third generation) insisted on double checking that everything was just right, opening up the instrument and treating me to a glimpse of its inner workings. If I become a "real" player I may just be back in a few years to upgrade to one of the new Petosas, which are clearly the Steinways of the accordion world. Thank you! read more

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This is a great place to buy an accordion because the brand is so good, but also their shop is so talented that the used instruments are in good shape. I bought my instrument 4 years ago and Joe is still attentive if I send an email with questions or help with service. It seems like he genuinely cares that I continue enjoying the instrument. Accordion is the most fun musical instrument there is so if you get one and then practice a lot, you will be a happy person. read more

I can honestly say I've not ever been to an accordion shop in my life but I'm so glad my first time was an enlightened step into this one. Tucked back behind the Wendy's in Lynnwood is this secret little treasure trove with a neat history. Now that I know what treats exist here I am eager to get better at the accordion so I can invest in a stunning Petosa creation - "the Ferrari of accordions" as the owner explained. Oh how my eyes lit up at the sight of the first Petosa instrument. All I came in for was to have my keyboard cleaned and I received excellent customer service. The people who own and run this shop are warm, friendly, and take the time to go over options with you. They don't push anything on you and are genuinely interested in helping people to enjoy their accordions. That being said it is a hefty price tag to service an old accordion. In most cases it is more cost effective to invest in a new or refurbished unit - I completely understand this, I just couldn't bear the thought of my accordion going into a landfill. It's such a beautiful piece of artwork so hopefully after the cleaning it will be good to go for a little while. Being that it's the only shop in the PNW they can really charge whatever they want and I have no basis for comparison. Alas, I'm happy to support this local business so I'll update once I pickup my instrument after it is serviced! I'm just glad there's a knowledgeable shop in the Seattle area with easy parking out front! read more

This is the place to go if you need an accordion or a rental. They let you try out the accordions before buying. My son loves to go here. read more

Petosa Accordions - Best place for accordions! - Musical Instruments & Teachers Near Me - Cashmere, Washington

These guys go above & beyond with your purchase. It took me almost a week to make up my mind about what Accordion would best suit me, these guys and I mean all these guys took the time to explain every question I had to make me comfortable with my purchase. They sent me extra pics and videos of Accordions I was interested in and explained in detail of every one. I have never had such Great service before with any company that I can remember, these guys are the best!!! Thank you all. Jeff T read more

I ordered two accordions, one six months ago, the other 10 years ago. Both were shipped from Washington State--one to Virginia, the second to South Carolina. The Petosa name is known for quality accordions, and both purchases came with patient care from members of the Petosa family-- Joe, Jr, originally, and Joey most recently. The accordion is a frequently misunderstood and underrated musical instrument, but for those of us who love it-- Petosa is the place to learn and buy. read more

Returned here again. Joey (owner) and Ray were great as they were the last time I was here. They bend over backwards to provide personalized excellent service to customers and browsers alike. A woman was trying out different accordions to see which she liked best before making her order for the custom hand made version she wanted ($17k and takes 12 to 14 months to make), she sounded great, but said she hasn't played in 15 years and was just getting back to playing. I tried the electronic accordion and found non-electronic versions more in my price range. Now all I need is to learn how to read music and how to play the accordion, because I like the idea of its portability, wide range of music I could play and being a one man band of sorts. I may sound like a salesman but I assure you I have no relationship whatsoever with this place, I simply write honest reviews to help potential patrons, since I rely on reviews on Yelp for all kinds of places when I need a place to eat or buy from. I highly recommend visiting or otherwise interacting with these great small business owners. read more

I live in San Francisco and I play primarily in the SF Bay Area, and that's part of why it took me so long to become a Petosa customer. Drawn to them because of their web site when I was seeking a pickup system to install in my accordion, I worked with them at first on a mail-order basis because of their distance from San Francisco. By the time I first visited their shop in September, 2019, I had placed several orders that were filled with the high-quality products I expected: the pickup and a very durable soft gig bag I could use for airline travel with my accordion. Also by then I'd spent some time on the phone and exchanging e-mail with at least two of the folks who work there (including Joe Petosa the elder, proprietor). Since my first visit in person I've been back again, and I could not be happier with the rapport we have. In person, via phone, and via e-mail they are consistently generous with their time, going out of their way to make sure they understand my needs and preferences, and giving me advice and suggestions when I don't even know the right questions to ask. One of their guiding principles seems to be investing in the long-term relationship with their customer, and here is an example: They actually helped me buy a used Petosa accordion from someone else, looking at pictures of the instrument, explaining the model history and date of original sale, giving me an honest assessment of its condition, and sanity checking my perception of its value. How many businesses do you know that will provide that kind of service so their customer can feel good about buying from someone else? This is a company that really understands the business value of customer service, and they walk their talk. Now, almost two years after I placed my first order with them, I have purchased a beautiful lightly used Ottavianelli Super Jazz accordion from them and shipped them another one of my instruments to get an extensive keyboard overhaul, which they did very well for a price that was better than fair. I have visited their shop and talked their ears off with questions, played many of the accordions in their stock and learned a lot in the process. I've also made several small and medium-sized purchases from them in addition to the accordion I bought. Joe, Joey, Gabe, and Ray have all made me feel welcome in their shop, have explained patiently when I peppered them with endless questions, and have made me look forward to going back whenever I can. Though they offer excellent prices on many of the instruments they sell, Petosa is not the place to seek a junky, broken instrument that's bargain-basement priced, nor to get shade-tree accordion service that turns out to be worth even less than you paid for it. But if you want to pay a fair price for quality that they can and will stand behind, Petosa is the perfect place for you to shop for anything accordion-related: instruments, accessories, service, etc. I will not hesitate to do more business with them whenever the opportunity arises. They have my highest recommendation. read more

The employees were very nice and took care of my needs. I rented a beautiful accordion that was good quality. Looking at all the accordions on the wall was magical (mainly for accordion nerds). The pricing was on point, and overall a great experience. read more

Not a fan. Very slow to respond to inquiries. "I thought we got back to you on that..." Hey guys. ever hear of taking notes on phone calls? Forget about financing. A near perfect credit rating but still not "qualified?" Usually a red flag for someone going out of business soon. Sad. read more

Joey went above and beyond to help me cosmetically restore my grandfather's Hohner button accordion. I know next to nothing about the instrument, but he listened to the accordion's story and helped me make the right choices for it. I never felt pressured to buy any component for the restoration. Instead, he took me back and showed me what all he could do and had me choose from there. Thanks so much, Petosa Accordions - she looks great! read more

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Fantastic place full of history -- instruments galore, photos that is run by a great team. I've had them work on my accordions, (Petosa). They are very patient about explaining the benefits / costs of various repairs and maintenance and letting you pick and choose what you want to do that will fit in your budget. I've purchased 2 accordions from them plus various cases, straps, etc. My latest trip up there from Portland was to trade in my Petosa piano accordion toward a lovely Zero Sette Chromatic Button. They offered a very fair price for mine and I enjoyed hanging out trying out a bunch of options. Will likely upgrade someday to some of the dream boxes I tried out. read more

I have never played an instrument and, for whatever reason, have decided to get busy learning how to play the accordion. Because of my inexperience, I was expecting to enter and be disregarded to some degree, but found the experience to be the exact opposite. Ray, the salesperson who helped me, listened to my situation, goals and then started to give me options and "data points" for consideration. Additionally, he took the time to explain the mechanics of accordions and was able to offer advice on what direction to go. I was presented with a range of instruments (which he played) and encouraged to mess around with them to at least get a feel for how they work. Not once did I feel uncomfortable, pressured or out of place. Everyone was extremely friendly and welcoming and I hope to be back someday to upgrade (assuming I get the hang of this). read more

The products are expensive - the high-end side, but it's the highest quality, highest end in the industry, especially they are all handmade. No doubt they are known for quality accordions. read more

If you are fond of the the free reed, visit Petosa Music. The stuff of dreams: gorgeous antique accordions--scores--of varied provenance there to behold, as well as the new accordions crafted for generations in Italy by the Petosa family. It's a family business and a Seattle-owned business, two reasons more to favor it. I'm still just a dreamer, plunking away on my wheezy thrift-store accordion, but someday maybe... read more

I recently purchased a used AM-1100 accordion from Joey Petosa. In my research I looked at 12 different accordion makers and spoke/emailed with different shops, dealers, owners etc. Not one of them came close to the responsiveness and helpfulness of Joey. He answered every email within 24 hours (usually faster), would answer my phone calls and speak with me about my various questions, and worked with me to find exactly the right accordion for my budget and parameters. The accordion I ended up with was a 20 year old AM-1100, which they refurbished for me. It sounds spectacular, plays beautifully, and is in mint condition. I have showed it to some of my peers who also play accordion and introduced it as "my new accordion", none of them doubted for a second that it was new, and when I told them it was 20 years old, most didn't believe me. They put in a internal microphone system which sounds great, and they changed the tuning to be exactly what I wanted. I have complete confidence that should I ever need anything else, I could call or email and have it dealt with promptly. I don't think that I have ever worked with a more responsive sales/service person, and will recommend my Petosa to anyone who asks. read more

This is not an exaggeration; Petosa accordions changed my life. More than 20 years ago, I walked into their store in Wallingford, Seattle with the crazy idea that I wanted to play the accordion. For context, this was the early 1990's... grunge music was huge in Seattle and across the country; there was nothing hip or cool about playing the accordion at the time. I had played the clarinet and saxophone in high school, so I suppose I had an affinity for reed instruments. Or maybe it was watching Myron Floren on the Laurence Welk show with my parents that planted the seed. Anyway, my first encounter with Petosa was a little intimidating. It was like deciding to buy my first car and walking into a Rolls-Royce dealer... or Lamborghini I guess. I didn't really know what I was looking for, and the prices of their top of the line instruments were a bit shocking. However, I was able to purchase a small student model accordion which got me started. Over the years, I upgraded my instrument with trade-ins, and got to know the Joe Sr. and the rest of the family. I now own 4 Petosa accordions, including one of their classic "accordion organ" instruments, which uses and electric tone generator. (They now also carry the Roland "reedless" accordions... I have yet to try one out). If you are interested in accordions, by all means pay a visit to Petosa. Be prepared to spend a little time there... they are often busy, and many of their customers travel from a long ways away. They will be honest and helpful in assessing your needs for an instrument. They have been in business for over 60 years, and one of their sayings is "you can't hurry quality". Take the time to build a relationship with the best builders of accordions in the world, and you will not regret it. One final note: Petosa is moving from their Wallingford location (since 1955) at the end of 2017. Look for their new store opening in Lynwood in early 2018! read more

Ordered a Roland through Joey. The store wasn't even open. Joey got right back to me. Answered all my questions and I had my accordion in a few days. Price was great! They had my accordion in stock, which many other online stores didn't. Extremely nice people. I love my new accordion. read more

Absolutely the best service from a company offering the best instruments I've ever encountered. Joey approaches his family's business with passionate integrity. I have purchased 2 Petosa accordions. The craftsmanship, the commitment to quality and service is unequalled in my experience. I'm very proud of my instrument, and frankly have become a better player because of my relationship with the Petosa's. Thank you so much! read more

To start, I have never written a review before. But may I say that both the Petosa instrument and the buying experience was incomparable. I have played many accordions over 60 years. This one is amazing. That a 60 year old accordion Can play this well exceeds every expectation. The attention to detail in it's reconditioning also defies belief. In my playing I can not hope to adequately represent the Petosa brand. George Gray read more

I was absolutely floored at the wonderful service and attention. Knowing very little about accordions, I went for a visit to be fitted, so I could buy a good quality accordion to start on. Ken spent an amazing amount of time with us and helped make a good choice. read more

As a professional musician I've owned a few different models of Petosa accordions over the past several years. They've been the best accordions I've ever had in a lifetime of playing. They're well built, reliable, and produce great sound. In addition, the owners and staff are great to deal with. They're friendly and knowledgeable, and have consistently stood behind their product. For a high end, reliable, and fun instrument I highly recommend Petosa Accordions. read more

You won't find better quality accordions anywhere else, they're top-of-the-line instruments. The service is first-class, and no one in the Pacific Northwest knows more about accordions. They definitely treat their customers fairly and honestly. And I like the fact that they give every customer as much time and attention as they need, without trying to rush things through. read more

Seattle is lucky to have such a store! This local, family-owned business has been in Seattle for over 90 years. Third- and fourth-generation Petosas mind the store. Though I can't buy another accordion whenever I'm in the neighborhood, I go in anyway. They know who I am and they let me play their cool instruments in their showroom/accordion museum. Everybody who works there is an accordion expert, and they are patient and helpful with hacks like me. Parking is available and free right out front on 45th, but only till 3 pm on weekdays. read more

I had a fantastic experience at Petosa. The owners and staff are extremely knowledgeable and friendly. They were willing to spend multiple hours over a couple visits to educate me on how accordions work and make sure I was making the right decision. You won't go wrong here. read more

Great place, Gabe took a lot of time telling us about the history of the instrument. And explaining how it worked.

OK, the review is quite simple, 5+ for everything. The Accordions are the best, and the staff at Petosa Accordions are fantastic. Regardless, if you are a beginner or an accomplish musician, you will be treated very well. I commute to Seattle from Canada and have been in the store many times. I am always impressed with their service and desire to help people discover the wonderful world of music and accordions. I would encourage anyone to visit their store. read more

Best service ever. You walk in and are able to speak with the actual owners of the company. No pressure to buy. But there accordions are irresistible. Awesome place! I would recommend them to anybody. read more

I have rarely experienced customer service so poor as my interaction with Petosa's. After waiting 10 minutes to even be acknowledged by an employee dispite several of them passing us by, we were told to "hang on" as they were trying to "make space" on their work bench. Forty-five minutes later and after a group of customers were helped before us, a very condescending and arrogant man helped us. He was thorough and knowledgeable in his work, but it was served with a large side sarcasm and condescending remarks. After politely explaining our frautration with the lack of communication and service the man defended his actions and stated, "well you got what you needed." Maybe being the only accordion store in the area gives them the freedom to behave poorly, but I found it inexcusable. read more

Joey Petosa could have made several hundred dollars selling us a new, expensive accordian. Instead, understanding the special needs of my brother who is recovering from a stroke, he brought out an older, used, instrument which was a perfect choice. Thank you Joey, and Ray who spent almost two hours showing us instruments, for being patient, understanding, and honest. You are good people! read more

I don't normally bother with reviews, but my own experience is so much at odds with one of the reviews currently posted here, that I feel compelled to share my experiences. Four years ago, the accordion returned to being my primary instrument. The accordion that I had played through out my youth, had been sitting in the closet for almost forty years. That accordion was the stroller version of a Rivoli/Sonola. After playing it for about nine months, and realizing that my re-acquaintance with the accordion was not a passing fancy, and I really needed a full sized accordion. But I did exactly the wrong thing and bought one on-line. Which brings me to the Petosa family. I had purchased a Giulietti that had a very heavy musette. my hope was that the accordion could be retuned to eliminate 90% of the musette. I went to Seattle and met Joe Petosa. He spent at least three hours during which he disassembled the Giulietti and gave me his assessment of the condition of my accordion. He also opened one of his Petosa accordions and explained how it differed from mine. Then he encouraged me to try out five different accordions from his inventory and patiently waited while I played through my limited repertoire on each of them. I didn't buy anything that day, but a year later it was definitely time to get serious about getting a different accordion. While I was definitely getting better at playing it, the Giuletti's musette was getting more and more obnoxious. I went back to the Petosa store, and Joe spent another two hours helping me through the the process of making sure I would have the right instrument. We negotiated a transaction that I thought was more than fair. That was three years ago and I'm extremely satisfied. I appreciate the service, it was top notch. The new (used) accordion is wonderful. Not only that, but I feel that I now have a friend who is an expert with the accordion; both repairing and playing. Thanks Joe. read more

I have played the accordion professionally for nearly 40 years and have had the opportunity to play some of the best accordions in the world. I recently purchased my 2nd Petosa accordion and could not be happier with the instruments or dealing with Petosa as a company. Although I have only been working with them for about a year, so far they consistently exceed my expectations! read more

If you want to learn how to play an accordion, purchase an accordion, or repair an accordion and you live in Seattle, then you hit the jack pot with Petosa. Their handcrafted accordions are as high quality as Steinway's finest pianos. I would know; I am a 15 -year musician, teacher, and performer, and no other accordion shop that I have encountered in all my travels of the United States possesses anything close to the expertise, customer service, and skill of this wonderful family who has operated this business for over 4 generations. Professionals in this country rarely go anywhere else. Whether you are buying for the first time or are searching for the last accordion you will ever buy (most likely their flagship AM-1100 model which comes in different styles such as musette and dry tuned), Petosa has all your needs covered for sure. I fell in love with the accordion in general because I started here at this shop years ago. They educate you and really help you make the best choice for your needs. It does not get better than Petosa. read more

This is the best accordion shop you could ask for: professional, top quality repairs, top quality instruments, honest, thorough, best customer service you can ask for, best quality supplies (backpacks, etc), nice staff, and a clean, uncluttered, inviting shop and workroom they don't hide from public view. If you have visited accordion shops in other geographic areas, you will be delighted at how professionally run this shop is. I live in the Bay Area and I prefer to travel to Petosa in Seattle for accordion purchases, repairs, the final word on consults, etc. Smythe in Oakland is good, and I have been there for minor repairs, but Petosa is primo -- depends on your budget and what level of musicianship you aim for. I value musical instruments very highly (everyone in my family plays music, one professionally) and do not apply frugality to purchases of musical instruments I will be playing. Petosa accordions are made in Castelfidardo, Italy, according to their high standards. This Seattle business has been in the Petosa family 4 generations -- they are the most expert I have found in anything accordion. They are also very honest, discreet, professional, and I trust them: they have provided me with more knowledge about accordions than my instructors have. read more