Eric is always personable and honest which makes going there an easy decision for us.read more

DO NOT go to this shop you will Regret It!!! I'm a mechanic that has worked at a different shop for…read more25 years. I always do my own repairs. I took my car in February of 2021 & told them my car was overheating & the thermostat was stuck. The reason I didn't repair myself... was because it was in the middle of a blizzard & -15 & I didn't have a garage to work in. Anybody with common sense knows you don't remove bolts out of an aluminum block when it is in negative degree weather or you will snap the bolts off in the block. They gave me some b.s. story that it was a 3 hour job & they would have to remove the manifold heat sheilds, coolant lines, fuel lines, throttle body & air intake to replace thermostat. They charged me (around $380.00) & my car worked fine for about 6 months. Than it started doing the same thing. I took it back in & told them I thought they put in a defective thermostat. They told me before they could do a warranty job, they would have to bring it in do a pressure test & look for coolant leaks before they would replace. They called me told me my car was fixed & it wasn't under warranty because they found a o-ring leaking on my thermostat housing. They said I had a air bubble in my system & my coolant was low. They charged me another $140. I call b.s. because I checked the coolant in the car & res tank in their parking lot the day I dropped it off & everything was full. I highly doubt the o-ring was bad because I just replaced the water pump not even a year before I brought it in. When I started my car I noticed antifreeze pouring out on the front drivers side of my car. I went back in & told them & they refused to go out & look at it. They told me there wasn't an issue & I was a shade tree mechanic that didn't know anything. I tried driving my car home & made it about 2 miles before my car overheated again. I called them & they told me they would come get my car but I would have to pay for the towing & another check & advise. I told the to forget about it. I walked home, got my truck & car trailer & hauled it home. My car has been sitting in my driveway since. On 3/02/2023 I/myself a (shade tree mechanic) worked on my own car. I ordered a gm 13 mm thermostat replacement wrench on Amazon for $23, that goes under the fuel rail. I bought 2 gallon coolant & fail safe thermostat for $60. It took me 45 minutes to replace thetmostat, fill coolant & burp coolant system. The thermostat I took out was the original oem part from factory. I let my car heat up & found that it was leaking coolant out of the left side radiator. I ordered a new radiator, coolant level sensor of ebay for $138. Today 3/13/2022 I replaced my radiator & my car is now working great,. My car has no leaks & the heater will run you out. When I pressure tested my old radiator by blocking off bottom hose, filled with water, put on rad cap & pressurized with a blow gun hooked to my air compressor. I didn't use a coolant pressure tested because the damage was already done & wanted to know where the leak was. I found the left side of my radiator at the top port was split on the plastic going down the rad. My guess is they didn't want to eat a warranty & they pressurized my coolant system until they got something to leak & blew out my radiator. I didn't have a coolant leak when it was taken in & my radiator & coolant res were full. If they did a pressure test why didn't they find a leak. In my opinion stay away from this bubble gum band-aid shop. It's a vicious circle, they don't fix the problem & keep bringing you back in & charge you a check & advise. They charge you for parts you don't need, gouge you on labor & will give you the run around until you give up & fix it yourself or find another shop. I'm not saying all there mechanics are bad. I know a few that work there & they are grade A mechanics. I just think the management, & owners are very unprofessional & very poor service.

Thanks Skip! You're always there when you're needed. I appreciate your timeliness when insurance…read morecompanies screw up.

My daughter who is in college took her car there for some minor repairs. They kept her car for two…read moreweeks! When she called to ask for updates she had to leave a message. Days later after they never responded she called again and talked to someone. They were rude to her and brushed her off after calling her a "little girl". She finally picked up her car and will never go back to them. How does a place like this stay in business??

We can't say enough great things about Moguls Towing and Repair Company! Jeff and Cheryl were…read moreabsolutely amazing truly some of the kindest people we've ever met. We were working out of state, traveling from Massachusetts to California to move a boat back to its owner's home, when we had an unexpected issue with the trailer. Being far from home, the situation could've been a nightmare but Jeff and Cheryl went above and beyond to help us. They treated us with kindness, worked quickly, and had us back on the road in under 24 hours. Their professionalism and genuine care made all the difference. If you're ever in need of help in the area, don't hesitate to call them. Thank you Jeff, Cheryl, Jeana, and the rest of the team!!

Service is easy to arrange. Nice waiting area. Responded to a AAA call very promptly for me a…read morecouple of years ago and at that time also pointed out a safety hazard which possibly prevented a bad accident if I had driven on the highway at high speed without addressing the immediate need. For that alone I was very grateful. Staff are friendly , efficient and always helpful.

We were traveling across country with a horse trailer and young horse . We had a tire crisis near…read moreYale. Fortunately for us, Penners had a hardworking staff who helped us get back on the road quickly. We are so grateful for their attentive service. I highly recommend this business.

Traveling with our family back and forth from cali to New York and back and of course we need an…read moreoil change on a holiday weekend! They were busy but got us in! I would definitely recommend them.

We were on our way to Iowa for the burial service for my parents when the car suddenly started…read moremaking a strange noise. We stopped at the closest town since we both thought it might be a wheel bearing going bad. Instead we were told all of our tires were shot. We replaced all of them and headed on our way. However, down the road we stopped to change drivers. When we started to leave the rest stop the noise was worse than before. We called Extreme Automotive in the closest town ahead. Andy explained that they could take a look at it but they were pretty booked up and might not have time to look at it that day. We explained our travel dilemma and he got us in immediately. It WAS the wheel bearing!! Andy even took us to a restaurant while we waited for the repair and had his mechanic work on it through the lunch hour to do the bearing replacement. Can't recommend this place highly enough!!!

Always use a GM dealer for service on our GMC truck. First time using this one since we moved to…read morethe area. Needed AC repair work done, which seems to have gotten done correctly, but we were waaaayyyy overbilled on Labor. Our invoice shows an in/out time of just over 4 hours in the shop, which included the lunch hour for the mechanic. So only took actual mechanical labor of just over 3 hours. We were billed according to the standard estimated job guide for 6.7 hours at $100 per hour! No resolve from the dealer upon our complaint, so called GM Customer Service. They opened an "escalation" review case, so we will see. Customer, beware of inflated labor charges from this dealer!!

Our Buick broke down in York Nebraska on 6-18-18,AAA towed the Car to John Kohl Auto Center late…read moreafternoon. Amy in the Service Center was very helpful and understanding!!The Owners Ben Kohl and his Wife Carol Kohl made sure we got a Hotel for the Night, drove us there and made sure room was available before they left. Went back the next morning and our Car was done by 830am!! Like to thank everyone from Kohl Auto that helped us out and saved our Trip! Thank you from the bottom of our Hearts, Norm and Marie Irby

I blew a tire on 81 south of York, NE. Called Hitz and they were there in 20 minutes. Brought…read moreme straight to the tire shop. Coordinated the billing with the tire shop. Given tff he e circumstances and being from 2 states away and just passing through, one of best experiences I have had with a service business in a long time!!!!

When your in a vulnerable position you want a service that is timely, reliable and friendly. Hitz…read moremarked them all! Great experience and reasonable price.

I wanted front brakes repaired. I told the owner I don't know much about cars, which I don't. They…read morequoted me $3,800+ for front brakes, rear brakes and rear main seal leak; $1,600+ for brakes only. My car does not have a rear main seal oil leak. No leaking oil, no low oil levels, no oil warning light, no oil on underbody, zero drops in my parking space. The quote sent to my phone does not include any dollar amounts. They only gave me the two dollar amounts over the phone. I asked them to print the quote but they did not want to, they said it would be about 45 pages. They charged me $63 for the worthless quote. I'll never be back. If I could rate it zero stars, I would.

Had to call roadside assistance. Driver called shortly after my insurance company contacted them…read more The driver was great. He's been out in a blizzard since 3am rescuing people like me. He deserves major props. Great service. I told him to take his time because it's so terrible out, yet he still made it in great time. You're awesome! -J