A pet shop full of sweeties! (feathered, reptile, kitty and human varieties)…read more I called this pet shop as I was leaving work...they told me that they close at 6, but said they would wait for me if I could get there before 6:10. The bloke on the phone was cheerful and friendly so I liked them before I even arrived! The store is quite small, but crammed with stock for all sorts of critters. The staff are lovely and really helpful! I was going to pick up my new kitten last night, so wanted to make sure I had everything I need before my moggy came home. They had several types of kitty litter, plenty of cat/kitten food (with good advice on which is best). I also picked up a few kitten toys and a bright pink bowl. I also had time to cuddle the resident ginger catty (who is really friendly!!) as well as a parrot. This is a good way to shop! Purrrfect.

Great range of pet foods, toys and other products, all overseen by a friendly and laid back ginger…read morecat

Dreadful customer service. Purchased a Kong extendable lead which snapped within 6 weeks! I was…read moretold they have a 30 day returns policy! I said but the product was faulty. They advised me to go to Kong direct! I have not had any reply from Kong. I only have a Cockapoo and the lead is for a dog up to 30 kilos! If I owned Pets at Home I would be concerned that I was selling customers defective products that could lead to an accident!

Very poor service received at this branch. Sadly had to have…read moremy elderly cat put to sleep, which was upsetting enough. After waiting a whole month, contacted them, to be told they had left me a voicemail (they didnt) waiting on a decision. I informed them I had made the decisions on the day & paid for a individual cremation & paw print. When they checked my details, they confirmed I had. So, another 2 week wait as they had not done anything with my beloved pet, so 2 weeks later I called again - again, claimed to have left voicemail (they didnt) & said ashes & paw print had been ready for over a week to collect?? Upon collection, ashes had been placed in a sealed plastic bag, in a box, not in a scatter tube, which is what I asked for & paid for. They really do not seem to know what they are doing, no communication obviously between the staff team & do not appreciate being 'fobbed off' with claims of phone calls/voicemails that never happened. Made a very upsetting time even worse. Would never recommend them & would never use them again.

This is a nice big pet shop that is full of things for most types of regular pet. If you're looking…read morefor anything specialist you may have to go elsewhere. They have a few pets available for sale, but animals like rabits tend to be adults rather than babies. This shop is also a little more expensive than it needs to be but if you're in a hurry and need something that you're unexpectedly run out of I'm pretty sure you'll find it here. The staff are very helpful and happy to give advice.

This small shop as a good range of items for most pets. They cater to cats, dogs, small animals…read more They have a range of food, toys, bedding, clothing and treats. Some items for sale are quirky and unusual and not found in other shops. The staff is helpful and friendly. The window display (which changes often) is very eye-catching and fun, so you can't miss it!

This is quite a large pet shop considering its location in the middle of town. They sell all basic…read morepet supplies - food, bedding, rodent cages, dog/cat beds, treats, toys. They also sell small animals like mice, rats, hamsters, and occasionally they have guinea pigs & small birds. They also supply all the necessary equipment you need like cages, hutches, bedding and food. They tend to give quite good advice on caring for animals too. Their prices for pet food and bedding are probably higher than what you'd be able to get them for in a large Supermarket, but it's in a convenient location if you need to pick something up while you are out and about in the Town centre.

Very unique pet shop. Very firendly staff. Sells animal food, beds, hamsters, birds, etc. Quite a…read morewide variety, and overall very good.

Very professional. punctual, knowledgeable and most importantly, nice to my dog who was very calm…read moreand happy when I returned. I would have no hesitation in using again.

Fabulous pet shop which i used to buy my doggy treats from and also accessories when he was alive…read more The lady behind the counter was really helpful and knowledgeable and although it was a bit pricey i just loved the old fashioned atmosphere of this shop.

This is an amazing little treasure trove of a pet store tucked away in little square in Braintree,…read morejust off of bank street it would be very easy to miss in this location! An incredibly useful little pet shop is Baldwins as it sells pretty much anything you could want for the usual domestic pet and it is nice to be able to get these goods without the usual trip to a big pet department on an industrial estate. The shop holds an amazing array of goods and is quite deceptive in size as there is a second section to go into that is not immediately obvious on first entering. Also great are the adds on the window and noticeboard .. if you are looking to buy a pet, these adds really should be your first port of call!

This is a very handy little pet shop if you are shopping in Braintree as it has everything you…read morecould need to save you going to Pets at Home at Freeport. It sells all the usual pet food in several sizes and far cheaper than anywhere else. Service is very good and friendly staff.

I cannot resist wandering around Pets at Home. It is a large store that has just about everything…read moreyou could need for your dog, cat, rabbit, etc. I go here to buy the bulk dog food (Royal Canin Maxi Adult Complete Dog Food with Poultry 4kg £16.14). He really likes it better than the tins of meat. You can find so many accessories for your dog too. I bought him this training treat ball for only 5.00, he did not bother with it at first but he then took to it and I could not get it off him. They have a good selection of dog coats, soft baskets to choose from. I bought my friends dog one of these for Christmas. They also have a large selection of fish which covers about 20 foot of wall shelving. I can watch them for hours. The kids love this part of the shop too along with the rabbit run that they have built in the centre of the store.

My parrot loves Pets at Home. He runs into the cage for the Premium Parrot Mix with fruit pieces…read more We drive to Borehamwood just to get him his mix and a toy to wreck, some cutlebone pieces and little sweetened seed balls to lure him back into the cage when he wants to be bad at night and not go in. Pets at Home is a large pet store that sells small animals (rabbits, gerbils and rats) food for all species including wild bird food (we buy our duck food here for the birds near our house) and has plenty of dog and cat accessories. Scaly Boots only runs in for Pets at Home seed. It's got his stamp of approval as well.