Our pets actually LIKE going to the vet and our beagle has a crush on one of the techs! From the…read moremoment you step in the door to Dr. Smith's thorough and informative visits I could not recommend any place other than Woodsdale Animal Hospital. The health of our animals has improved through Dr. Smith's recommendations and treatments. When we lost two of our pets their kindness was so comforting.

This vet is so spectacular. Not only are they so empathetic and patient, they remember you and your…read moreanimals and truly CARE!!! I've had so many positive experiences here including a surgery for my dog which went amazingly even in the midst of me being so nervous. I recommend them to the highest degree. :) (and the gals at reception are the best)

Joe and his team are the best My dog bullet loves to go see…read morehim. He is so good with him.

We've been using them for grooming for a couple of years, but we recently found out they also had…read moreboarding. My dog doesn't mind going and they also accept dogs that are still intact.

I have found few kennels in the area that take better care of our dogs when we go out of town. Our…read moredogs love going there. We used another kennel when Joan retired. The place lost the dog bag of stuff we left for them. Thank heavens she opened back up from retirement. I don't trust anyone else with our furry love ones

We have been using joans kennel for 12-14 years, last time our dog stayed for the night he was…read moreplaced in an outdoor kennel all night because he was "sick" Our dog is almost 9 years old and he has never stayed outside longer than 15-30 mins because he's gets hot and hates it and comes back in, it was 85 degrees that night. He is also the biggest chicken and is TERRIFIED of the dark as in he has a night light in our house because if not he will howl till we turn on the light. Now imagine thinking it was a good idea to leave a 9 year old indoor dog outside in the heat, I got him when he was a puppy and he has the luxury of laying on the ac all night and they just threw him out. My parents have used their services for 15 years, one of our dogs have ran away from here but we just assumed he was a wild puppy and darted because we were trusting with what she was telling us but I'm second guessing it. The guilt I have because what else could have they done to my baby. We will not be back.

They require all pets to be on bravecto or a serento collar before they will offer service. I never…read morehad issues with fleas on my dogs by using advantix 2 by bayer. They even sell the advantix 2 on their website. Weird how they will sell it but not approve it to groom your pet or allow a vet visit.

My cat was having some skin issues and respiratory issues and West Hills was the only vet I called…read morethat had a same day appointment for one of my cats. The technician and vet (Dr. Capps) were both great. They really took the time to explain everything to me and gave me treatment options for my boy. Their prices were very reasonable compared to other vets in the area and they gave me detailed estimates for everything. I definitely give them five stars for the treatment my cat received and will definitely go back in the future.

I would not recommend Animal Medical Center to anyone who truly cares about their furry child. This…read moreis a privately owned vet with little to no professionalism. My dog was permanently expelled from their daycare due to supposed "behavior issues" that appeared out of nowhere. I was never informed of any issues until just this past week, when they gave him two "strikes." Today, they issued a third strike simply because I requested a more detailed incident report to better understand what was happening. Instead of addressing my concerns, the staff claimed that my request for clarification was "threatening." Asking for facts and transparency should never be viewed as a threat. I even sent an email requesting a call from the owner, but my message was ignored. Instead, I was told that both my dog and I are permanently banned from the premises. The most contradictory part? They claim my dog is too "aggressive" for daycare or boarding, yet stated they would still provide him with medical care if needed. If he were truly a danger, how would they safely provide care? The inconsistency is both alarming and unprofessional. Never in a million years would I have thought that asking for facts about my dog's care and behavior could be twisted into something negative. Their handling of this situation shows a complete lack of accountability, communication, and respect for both pets and their owners. Please refer to pics of email sent.

My experience at Animal Medical Center has been so consistently disappointing that I feel other pet…read moreowners deserve to know. Over the past year, I've taken multiple dogs here. My dog Dixie had eye surgery that cost over $700, and her eye actually looked worse afterward. When I asked about it, I was told they "didn't want to be too aggressive" and that she would now need a second surgery -- for another $600-700. In my opinion, this should have been handled correctly the first time. With my other dog, Mila, I brought her in several times for yeast infections in her ears and paws. I later discovered the medications I was being sold were not for yeast at all but were steroids and allergy meds. At one visit, I was charged over $180 for treatment that provided no relief, and at another, I was told her painful ear hematoma would not be drained -- despite the fact they had drained the other ear in the past with no issues. Instead, they tried to push me toward a surgery I didn't feel was necessary. On top of this, their office practices are unprofessional. I was once left on hold for 10 minutes before being hung up on, and when I called back, I was treated with attitude. Even more concerning, when I asked for my pets' medical records, I was told they couldn't release them until the doctor approved it -- which is not accurate, as owners are legally entitled to their pet's medical history. I also asked for a list of her vaccinations , I was given only a "reminder list" of vaccines, not the actual records, and was left waiting while the vet walked past me multiple times. Only after I left did I receive a text saying the full records were suddenly "ready for pickup." (30 minutes later , mind you I waited 10 minutes in their office before the other Vet who I was on the phone with making an appointment for Mila, told me they would request them and to leave. Yes they heard the conversation as well) In my opinion, this clinic seems more focused on upselling expensive procedures than actually helping pets. I have since moved my animals' care to another veterinary clinic where my concerns are taken seriously and my dogs receive proper treatment. I would not recommend Animal Medical Center to anyone who values transparency, professionalism, and genuine care for their pets. I also wrote this letter to send to the board. Find it in the photos as well as the text confirming , I was denied their medical records in the office when I asked for them

I had reached out to the practice over a week ago and was given a total price for our dog's…read moresurgery. I received a phone call at 4pm less than 24hrs. ahead of our dog's surgery advising I was given an incorrect pricing and that the actual price would be at least $200 higher than the amount I was originally given at the time of scheduling. The employee-Marie that called me chalked it up to "oh well she's a new employee". They refused to let me speak with a manager. This has been the worst experience I have had with a vet and would never recommend anyone to send their animal here (I had been warned from several other people and clearly should have listened). The WORST customer service I have ever seen. Our dog was having to be neutered for medical purposes and we were given a timeline of when it needed to be completed, as we were given a certain amount of antibiotics for him to have enough 2 weeks post-op...had we have known we could have made different arrangements...now we have to find another office to perform the surgery, as well as pay for additional antibiotics. Clearly a lack of new employee training, as well as office management..because who calls less than 24 hours before a scheduled surgery and says oh by the way you weren't informed there will be an additional cost. TERRIBLE!!!! Do you and your pet a favor and find somewhere else to go!!!!!!!!!!!!!!!!

Dr McDaniel and his entire staff are phenomenal! They have taken care of our fur babies for years…read moreand we could not ask for better. They deliver compassionate, outstanding care; always going above and beyond to help our pets live their best possible healthy lives. It's obvious that veterinary care is a true passion for everyone there, not just a job. We are fortunate to have found them and our pets are healthier under their care.

I boarded my Maltese and Poodle mix with Shantee and felt they were treated like her very own. I…read morehave a 5 month old German Shepherd female that Shantee will be working with here at my home for her puppy training. I trust Shantee 100% with my fur babies and hope to have her train my shepherd, Alita to her highest potential.

Can't say enough good things about the vet that came to the house because my horse was down in the…read morepasture and couldn't get up. Unfortunately we weren't able to get her up and I had to make the hard decision to put her down but again the vet was terrific and she came late in the evening when my normal vet wouldn't answer the phone.

I have been dealing with the folks at Flat River for years dating back to when they were at Quail…read moreRoost. From the time you call and speak with Tammy till someone arrives at your house you'll be impressed by your experience. Dr's Heron and Sink are exceptional. They will advise you using their vast experience to manage your animals care. They are patient with you and your animals. Over the years we've had some fairly adventurous episodes with our cows, but not once did they ever show any displeasure. One never looks forward to having problems with their large animals, but if it happens and it will. It's always a pleasant experience. Like visiting with family. Wouldn't consider using anyone else for my cows. Truly a lovely, professional practice. You can't go wrong with this group.