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I felt like I needed to come do this review. Happytail puppies is about an hour from where we live in NC so it was very easy to get to. We just bought a mini dachshund about 2 weeks ago. I was so skeptical after reading all these reviews and the ones on google and the negative ones almost scared us off. After all my research I almost didn't go with Happytail Puppies. Our puppy was born in Dec and I was wondering why in the world it was still there to be adopted on top of the bad reviews. We took a chance and so glad we did. We arrived to meet our Kovur (originally Lindy)and was put inside a small room and waited to meet her. You really don't get to see any of the facility other than this front room in this house and the outside as you walk to the front door. They brought Kovur to the little meeting room and she had the best personality ever! Playful, full of energy and with bows and a scarf on. We made the decision she would be added to our family. Paid and got all the paperwork and left. We got a vet appt the next morning. She checked out and was 100% healthy!!! Not one thing was wrong with her as of that vet appt. I couldn't be more pleased with this whole process with Happytails. And we took a chance, which was scary after reading all the bad reviews and it worked out for us. So just know, We had a great experience and would recommend them, especially if you looking for a mini dachshund!! Best addition to our family!

I am here to leave a review for two golden-doodle pups we got from here. We got Rocky, the black one, in 2017 and Cooper in 2018. We had a great experience and it's now been 7 and 6 years with our sweet doggies with no issues. They're doing great and are very sweet and friendly dogs. We did get both dogs appropriate puppy training near us, Proactive Dog Training in Cary was 10/10 wonderful.

So happy we worked with Happytail Puppies. Our consultant Brianna was very transparent and overall fantastic to work with. Edit: look like we were sold a sick puppy. Our dog has been pooping and urinating none stop on himself. We take him to the bathroom every 15-20 mins and he is still pooping and urinating on himself. We're so sad about this. When we got him we were told he has trichinosis, but no symptoms and given medication. The dog has SYMPTOMS after all. We also found out our Pup has a UTI infection.

I know you are probably looking at the reviews and the Better Business Bureau website and are nervous about getting a puppy from here. I get it; I was too, but I bit the bullet and got my precious baby. My little dog is absolutely amazing and adorable; she brings a smile to my face every day I see her. I wouldn't even have her if it wasn't for Happy Tail, so just do like me, get your dog, and start your new happy life. P.S.--I also had the best helper, who was taking care of my little Cavapoo. Brianna is amazing, and I hope you get her. She called me a few days after just checking in, making sure everything was good. You can really tell she genuinely loves her job and the puppies. P.S.S- Just look at her little face. How can you say no to that?

Please use caution. Read the reviews before purchase. It might save you lots of anxiety and heartache. There are so many things that just didn't set well with me from the beginning. I purchased a puppy online and then waited for some type of conformation or a phone call. It NEVER came. So then I called happy tails a total of 10 times with no answer. When I finally got someone on the phone I asked why the puppy I purchased was still listed for sale. (You would think it would have been removed from the website). I was told my consultant would call me back with all the details. Again, I NEVER received a call. So the next day I called back and finally was able to speak to someone. I set up an appointment to pick the dog up but asked for some pictures (as I was excited to get another puppy after the sudden loss of my other dog). I was sent a picture the next day. I was in shock at the dog I thought I purchased had changed in appearance dramatically. Happy tails really needs to keep updated photos on the website so people know exactly what they are purchasing. The dog was now 3.5 months old with an 8 week old photo on the website. I immediately inquired about grooming and sanitary conditions because the dog was filthy in the photo. I was told she was running outside all day and hadn't had a bath. She insured me that the dog would be groomed before pickup. That was a lie! That was also the last time I heard from my consultant. Someone else took over communication with me from there. My brother also purchased a dog and his consultant was talking to both of us at this point. When I picked the dog up she was disgustingly dirty and also soaking wet on her mouth, legs, and paws. And the worst part was she smelled of feces. So I immediately started looking and found matted feces in her fur on the back of the neck. I almost turned around and went back to happy tails to discuss this with them but I realized in that moment that this became a rescue situation. And I was not going to leave this poor dog in those conditions. Upon arriving back home (and getting out of the car) I noticed she was urinating very frequently, licking her area, and whimpering a lot. So I immediately called the vet to get her an appointment as I suspected a UTI. I couldn't get an appointment immediately because of the July 4th holiday so I had to wait. But once I got the dog into the vet they confirmed she did have a UTI. She's been given medicine to combat that but I didn't expect to have a sick dog. I was in contact with a consultant the entire time via email. The matted feces was never acknowledged actually completely ignored. Also I was told via email that UTI's happen when puppies are nervous and that they weren't held accountable for that after the dog leaves there care. I'm an avid dog lover and have multiple at home and have rescued quite a bit NONE a of them have ever had a UTI. Just do your research on how dogs get them and make your own conclusion. I'm not gonna get into that in this review. This experience has been terrible from the beginning and I don't wish anyone to have to go through this. So please read the reviews and make a decision about the company before purchasing. The poor dog is just happy to be loved and taken care of now. They should be paying people to take the dogs from them because they don't know how to properly take care of them.

Brianna helped me so much. On Father's Day this year I lost my fur baby Abby unexpectedly. I searched and found my Baylee. I waited for weeks to ensure she was the one. I kept getting drawn back to Baylee, her name was Lulu on the site. I eventually adopted Baylee this past Friday, October 7, 2022. She is my Baylee Bean!!! I want to thank Brianna for helping me through the process with adopting her and making her part of my family. I still love how Brianna has checked in with Baylee daily! I am so happy for Brianna and HappyTail!!! Without them I wouldn't have my Baylee!!! You are so AWESOME!!!!!

Thank you Lissette for making our home complete again with Ace formally Ryder. The process was easy from start to finish and I love the follow up calls and emails Thanks again from the Perry's

Review I lost both my dogs in 2023. It had been decades since I had been without a dog, and I was eager to get another one- a small breed. Several of my acquaintances had gotten their dogs from Happytail Puppies, so I contacted them. Cierra was a great help from the very beginning. From identifying the dog, to reserving her & picking her up, Cierra kept me informed of all developments. On December 10, I picked up my dog, and it was the best decision I have made in a long time. She received a clear bill of health at her puppy visit, and she is settling into her new life very well. This was my Christmas present to myself, and I am delighted. She is pure joy and sweetness.

We had the most amazing experience with Brianna from the beginning of our journey to the end. I fell in love with a puppy on the Happytail website. I spoke to Brianna, who was more than happy to set up a virtual meeting. I was hesitant to place the non-refundable deposit so I opted not too. Brianna never pressured me either way, she just advised the puppy could be taken before our virtual meeting. Unfortunately the first puppy was "reserved " by someone prior to our meeting. After a few days I found another puppy from the same litter. This time I placed a reserve on him, as I did not want to lose him. Brianna was so helpful every step of the journey from first meet to sending additional photos and arranging travel for our little guy. From the first day the travel nanny handed him to us it has been wonderful! He was so well socialized and slept in his crate with no effort from day one. He adores everyone and everyone adores him. He has been checked by our local vet and given a clean bill of health and is scheduled for neutering later this month. The microchip process was great and we ordered a tag with his name, Herbie! I would happily purchase another puppy from Happytail and would recommend them to any friends or family wanting to add a well socialized and fun furry family member.

I had searched for MONTHS for a rescue pup but because of my husbands allergies we had to have a hyper allergenic breed which are very hard to come by. After tons of research I found happy tails puppies and began to look into their pups. We fell in love with a photo of our Bishpoo/Poochon puppy and moved forward with reserving him. It's true they require a $200 (non refundable) deposit in efforts to weed out uncommitted puppy shoppers. But knowing that if after meeting the puppy we reserved, if we didn't love him or he wasn't the right fit the deposit will transfer to a future litter and give us "first pick" made total sense! Also, the depot goes towards the total cost of the pup. Leading up to bringing our puppy home our puppy consultant sent us photos of him, we got to facetime meet him, and spent over and hour chatting and getting all of our questions answered. Overall, we had a wonderful experience. The location was easy to find, clean and orderly, and they gave us a folder with all of his history, vaccine records, vet information, and microchip info. Ozzy (our puppy) came home with us clean and groomed with a sweet bandana as well as puppy pads, some treats, and a bag of the current food he was eating. The only struggle we had was with communication. The puppy consultants are very "touch and go" and took days to respond to emails and return phone calls. I got to the point where I would just call multiple times during the day until I got someone on the phone. In the end, Amber our puppy consultant was helpful (once we could reach her) and answered all of our questions and made the experience smooth and simple. She also called to check on us multiple times after bringing him home to see how we were adjusting and encourage us as new puppy parents. I would definitely recommend happy tails to those looking for a new addition to their family!

Great experience from the beginning to bringing home Our new fur baby. Angel was great to work with. She has even called to check on her since we have been home. First vet visit went great no health issues with her at all.

Thank you! Happytail. We love Taysia We are so happy, she doing so well and healthy Thank!
2 years ago
So I paid for my dog and saw the reviews here and freaked out a bit. It was totally unwarranted. Communication with Angel at Happy Tails was great. She was responsive and helpful. They gave me a delivery date for my toy teacup maltipoo and everything went great. He arrived exactly when they said he would. He arrived clean, happy, and healthy with all of his paperwork and food. I took him to the vet the next day and they said he was in great shape, healthy, and had a great personality. He looked exactly like the photos and his personality is perfect. It seems like they likely represent multiple breeders given the volume of dogs they have on the site but my experience was great. read more
1 month ago
1 Star - Unresolved Service and Lack of Communication I purchased a puppy alongside a paid 5-week training program costing over $2,000. Upon delivery, the puppy demonstrated no basic training, crate conditioning, or housebreaking. When I reached out regarding these issues, the business became entirely non-responsive to my emails and messages. While the company posted a public response to my initial review stating I needed to follow up, they continue to ignore all direct private communications and have refused to offer support or address the unfulfilled service. Prospective buyers should exercise caution and retain all documentation. read more
10 months ago
I bought both my fur babies here. Theodore I got in April and Eleanor in November. I love them. Both healthy, happy and full of life! No issues with either of them. Elizabeth is amazing. I went through the process with Elizabeth with BOTH of my puppies. She was very helpful and made the process easy. Communication was great. Highly recommend read more
6 months ago
We love our puppy, but we were sold a puppy with a level 3/4 out of a possible 6 heart murmur that we need to seek treatment for. Happy Tail Puppies' vet signed off on the last health check that there were no issues. I had our puppy Seen by 2 separate vets and both agreed on the diagnosis. My discussions with the owner to get a refund to be used to treat the puppy's condition have yielded nothing so far. Also our experience with their training program was a huge disappointment. My puppy is not motivated with treats which seemed to be the only way the trainers knew how to use. Our dog was returned to us with no successful training. I don't recommend this business or its training partners. read more
2 years ago
I felt like I needed to come do this review. Happytail puppies is about an hour from where we live in NC so it was very easy to get to. We just bought a mini dachshund about 2 weeks ago. I was so skeptical after reading all these reviews and the ones on google and the negative ones almost scared us off. After all my research I almost didn't go with Happytail Puppies. Our puppy was born in Dec and I was wondering why in the world it was still there to be adopted on top of the bad reviews. We took a chance and so glad we did. We arrived to meet our Kovur (originally Lindy)and was put inside a small room and waited to meet her. You really don't get to see any of the facility other than this front room in this house and the outside as you walk to the front door. They brought Kovur to the little meeting room and she had the best personality ever! Playful, full of energy and with bows and a scarf on. We made the decision she would be added to our family. Paid and got all the paperwork and left. We got a vet appt the next morning. She checked out and was 100% healthy!!! Not one thing was wrong with her as of that vet appt. I couldn't be more pleased with this whole process with Happytails. And we took a chance, which was scary after reading all the bad reviews and it worked out for us. So just know, We had a great experience and would recommend them, especially if you looking for a mini dachshund!! Best addition to our family! read more
2 years ago
I am here to leave a review for two golden-doodle pups we got from here. We got Rocky, the black one, in 2017 and Cooper in 2018. We had a great experience and it's now been 7 and 6 years with our sweet doggies with no issues. They're doing great and are very sweet and friendly dogs. We did get both dogs appropriate puppy training near us, Proactive Dog Training in Cary was 10/10 wonderful. read more
4 years ago
So happy we worked with Happytail Puppies. Our consultant Brianna was very transparent and overall fantastic to work with. Edit: look like we were sold a sick puppy. Our dog has been pooping and urinating none stop on himself. We take him to the bathroom every 15-20 mins and he is still pooping and urinating on himself. We're so sad about this. When we got him we were told he has trichinosis, but no symptoms and given medication. The dog has SYMPTOMS after all. We also found out our Pup has a UTI infection. read more
4 years ago
I know you are probably looking at the reviews and the Better Business Bureau website and are nervous about getting a puppy from here. I get it; I was too, but I bit the bullet and got my precious baby. My little dog is absolutely amazing and adorable; she brings a smile to my face every day I see her. I wouldn't even have her if it wasn't for Happy Tail, so just do like me, get your dog, and start your new happy life. P.S.--I also had the best helper, who was taking care of my little Cavapoo. Brianna is amazing, and I hope you get her. She called me a few days after just checking in, making sure everything was good. You can really tell she genuinely loves her job and the puppies. P.S.S- Just look at her little face. How can you say no to that? read more
4 years ago
Please use caution. Read the reviews before purchase. It might save you lots of anxiety and heartache. There are so many things that just didn't set well with me from the beginning. I purchased a puppy online and then waited for some type of conformation or a phone call. It NEVER came. So then I called happy tails a total of 10 times with no answer. When I finally got someone on the phone I asked why the puppy I purchased was still listed for sale. (You would think it would have been removed from the website). I was told my consultant would call me back with all the details. Again, I NEVER received a call. So the next day I called back and finally was able to speak to someone. I set up an appointment to pick the dog up but asked for some pictures (as I was excited to get another puppy after the sudden loss of my other dog). I was sent a picture the next day. I was in shock at the dog I thought I purchased had changed in appearance dramatically. Happy tails really needs to keep updated photos on the website so people know exactly what they are purchasing. The dog was now 3.5 months old with an 8 week old photo on the website. I immediately inquired about grooming and sanitary conditions because the dog was filthy in the photo. I was told she was running outside all day and hadn't had a bath. She insured me that the dog would be groomed before pickup. That was a lie! That was also the last time I heard from my consultant. Someone else took over communication with me from there. My brother also purchased a dog and his consultant was talking to both of us at this point. When I picked the dog up she was disgustingly dirty and also soaking wet on her mouth, legs, and paws. And the worst part was she smelled of feces. So I immediately started looking and found matted feces in her fur on the back of the neck. I almost turned around and went back to happy tails to discuss this with them but I realized in that moment that this became a rescue situation. And I was not going to leave this poor dog in those conditions. Upon arriving back home (and getting out of the car) I noticed she was urinating very frequently, licking her area, and whimpering a lot. So I immediately called the vet to get her an appointment as I suspected a UTI. I couldn't get an appointment immediately because of the July 4th holiday so I had to wait. But once I got the dog into the vet they confirmed she did have a UTI. She's been given medicine to combat that but I didn't expect to have a sick dog. I was in contact with a consultant the entire time via email. The matted feces was never acknowledged actually completely ignored. Also I was told via email that UTI's happen when puppies are nervous and that they weren't held accountable for that after the dog leaves there care. I'm an avid dog lover and have multiple at home and have rescued quite a bit NONE a of them have ever had a UTI. Just do your research on how dogs get them and make your own conclusion. I'm not gonna get into that in this review. This experience has been terrible from the beginning and I don't wish anyone to have to go through this. So please read the reviews and make a decision about the company before purchasing. The poor dog is just happy to be loved and taken care of now. They should be paying people to take the dogs from them because they don't know how to properly take care of them. read more
3 years ago
Have no regrets on puppy we chose. My complaint is the training we paid 2000 $ for 4 weeks. when we picked him up no one from training staff was available to us during the 4 weeks time they communicated only 2 times by text and said everything was great on nipping, potty training sent 1 video and it was just him running wild no substance HE didn't even do simple sit stay commands and craps all over and never pees on pads ( all Over our house ) read more
Business owner information
Montana M.
Business Owner
Hi Jon, We take feedback seriously and will use your comments to…
4 years ago
Brianna helped me so much. On Father's Day this year I lost my fur baby Abby unexpectedly. I searched and found my Baylee. I waited for weeks to ensure she was the one. I kept getting drawn back to Baylee, her name was Lulu on the site. I eventually adopted Baylee this past Friday, October 7, 2022. She is my Baylee Bean!!! I want to thank Brianna for helping me through the process with adopting her and making her part of my family. I still love how Brianna has checked in with Baylee daily! I am so happy for Brianna and HappyTail!!! Without them I wouldn't have my Baylee!!! You are so AWESOME!!!!! read more
4 years ago
Thank you Lissette for making our home complete again with Ace formally Ryder. The process was easy from start to finish and I love the follow up calls and emails Thanks again from the Perry's read more
3 years ago
Review I lost both my dogs in 2023. It had been decades since I had been without a dog, and I was eager to get another one- a small breed. Several of my acquaintances had gotten their dogs from Happytail Puppies, so I contacted them. Cierra was a great help from the very beginning. From identifying the dog, to reserving her & picking her up, Cierra kept me informed of all developments. On December 10, I picked up my dog, and it was the best decision I have made in a long time. She received a clear bill of health at her puppy visit, and she is settling into her new life very well. This was my Christmas present to myself, and I am delighted. She is pure joy and sweetness. read more
2 years ago
They are scammers, They will take your money and then not let you or your pets meet the pet you are looking to get ... I spoke with Angel about my teacup yorkie meeting a female yorkie that we wanted to get .. she said they could meet outside in the play area so I paid the 200.00 deposit to show we were serious.. when it came time to pick the yorkie up they refused to let them meet until we paid and picked up the new yorkie... they will lie to get your money and you will regret it later!!! Sure sounds like a puppy mill operation, I am going to do my best to find out.... Do not use these scammers !!!! read more
3 years ago
Almost bought a dog from here and I'm so glad I looked at the reviews before putting a deposit down on a puppy. I was completely fooled and blinded by the colorful/cute website and the adorable videos they constantly posted on their instagram. I was under the impression that this company was professional. Now before I start, I'll make it clear that I haven't purchased a dog from this company so I cannot give any advice or feedback on that, but I will warn the impressionable families that may be thinking of putting their money into this company. Please do your research beforehand, it'll save you from financial stress and heartbreak. I'm a first time dog owner and I was on the look for a Cavapoo for me and my family. I'm a teenager and I've been researching for a while because I didn't have much of the experience. Of course, this was the first website that caught my eye because of the cute puppies and the cheap prices. It seemed too good to be true and plus the website looked pretty legit and professional. I was stuck on happytails and wanted to put down a deposit on a puppy until I've began to do more research. That's when I began reading the reviews. This place is 100% a puppy mill and I can't stress that enough. Compared to the other breeders that I've contacted and gotten my puppy from, this is the bottom of the barrel. Please please please do not support and put your money into these companies. They do not care about you or the dog. Reading the reviews was haunting for me at first and my heart broke for the families that experienced getting a sick dog or having to witness their dog suffering. Even some dogs passing away due to sickness!! It's truly a nightmare Do not listen to any good reviews. Do not support these sketchy puppy "breeders". And please do your research. It will save you from so much. The best we can do is report and refuse to put money into these mills. Hopefully this place gets shut down. read more
4 years ago
We had the most amazing experience with Brianna from the beginning of our journey to the end. I fell in love with a puppy on the Happytail website. I spoke to Brianna, who was more than happy to set up a virtual meeting. I was hesitant to place the non-refundable deposit so I opted not too. Brianna never pressured me either way, she just advised the puppy could be taken before our virtual meeting. Unfortunately the first puppy was "reserved " by someone prior to our meeting. After a few days I found another puppy from the same litter. This time I placed a reserve on him, as I did not want to lose him. Brianna was so helpful every step of the journey from first meet to sending additional photos and arranging travel for our little guy. From the first day the travel nanny handed him to us it has been wonderful! He was so well socialized and slept in his crate with no effort from day one. He adores everyone and everyone adores him. He has been checked by our local vet and given a clean bill of health and is scheduled for neutering later this month. The microchip process was great and we ordered a tag with his name, Herbie! I would happily purchase another puppy from Happytail and would recommend them to any friends or family wanting to add a well socialized and fun furry family member. read more
5 years ago
I had searched for MONTHS for a rescue pup but because of my husbands allergies we had to have a hyper allergenic breed which are very hard to come by. After tons of research I found happy tails puppies and began to look into their pups. We fell in love with a photo of our Bishpoo/Poochon puppy and moved forward with reserving him. It's true they require a $200 (non refundable) deposit in efforts to weed out uncommitted puppy shoppers. But knowing that if after meeting the puppy we reserved, if we didn't love him or he wasn't the right fit the deposit will transfer to a future litter and give us "first pick" made total sense! Also, the depot goes towards the total cost of the pup. Leading up to bringing our puppy home our puppy consultant sent us photos of him, we got to facetime meet him, and spent over and hour chatting and getting all of our questions answered. Overall, we had a wonderful experience. The location was easy to find, clean and orderly, and they gave us a folder with all of his history, vaccine records, vet information, and microchip info. Ozzy (our puppy) came home with us clean and groomed with a sweet bandana as well as puppy pads, some treats, and a bag of the current food he was eating. The only struggle we had was with communication. The puppy consultants are very "touch and go" and took days to respond to emails and return phone calls. I got to the point where I would just call multiple times during the day until I got someone on the phone. In the end, Amber our puppy consultant was helpful (once we could reach her) and answered all of our questions and made the experience smooth and simple. She also called to check on us multiple times after bringing him home to see how we were adjusting and encourage us as new puppy parents. I would definitely recommend happy tails to those looking for a new addition to their family! read more
2 years ago
Elizabeth the representative that I dealt with was amazing and seems to truly care about the customer and the animals. read more
4 years ago
Great experience from the beginning to bringing home Our new fur baby. Angel was great to work with. She has even called to check on her since we have been home. First vet visit went great no health issues with her at all. read more
4 years ago
Thank you! Happytail. We love Taysia We are so happy, she doing so well and healthy Thank! read more
2 years ago
Please do your research on this place. No reputable breeder would have 53 pages of dogs for sale. Nothing really but mutts sold as designer dogs. It's a 50/50 shot your getting a "healthy" dog. read more
4 years ago
They were a little difficult to get ahold of at first. Tip: don't call the toll free number. Calling the regular number worked much better. They explained their process very clearly. Their prices were much better than what we found down in Florida where we live. And the puppy we brought home is happy and healthy and a complete delight! Their web site has lots of information, but their "adoption consultants" expect you to decide what you want on your own. So do a little independent research and go from there. If we decide we want another pup, we'll certainly go back to Happytail Puppies. read more
4 years ago
Stay away from this puppy mill. We purchased our puppy in December 2020 and never had a dog so sick. From the moment we got her, she was filled with parasites and other illnesses. She was always sick and after numerous vet visits, Happy Tail Puppies tried to reimburse us a very small percentage of our costs, but more importantly - sign a waiver that we would never post a review like this or file a claim. We knew better than to sign that waiver because she experienced problem after problem until she unfortuately passed away last month. We took her to five different vets and nobody could make her thrive. All of the vets we visited us complimented us on doing so much for her, but in the end, we just watched the sweetest dog suffer for 14 months. We are devastated and have not received any response from the company. Puppy mills like this need to be shut down. read more
4 years ago
From the first call to the pick up and even courtesy calls after pickup just checking in have meant a lot to us!! You will not regret using Happytail Puppies for your next fur baby! Brianna was absolutely AMAZING!! Thank you Happytail Puppy for making this a FLAWLESS transition!!! read more
6 years ago
I highly recommend, Happytail Puppies! My experience with Chrisna was wonderful! They've been incredibly busy with everyone buying puppies during this pandemic, but Chrisna made sure she got back to me as quickly as she could and was always friendly and professional. I am beyond happy with our new addition to the family, Chappie!!! He is healthy, happy, and full of personality. My husband and I both come from a large family. All of them were all super excited to meet Chappie. Now, they all want a Cavapoo- LOL! You can just tell he was taken care well before we adopted him. Our Chappie was well worth the five hour drive and the money we paid! This is the first time I've every purchased a designer breed. I've always adopted through the animal shelter but my allergies have gotten so bad, that I had to look at other venues and with all the shelters almost empty where I live (only good thing that came out of this pandemic) I didn't feel as bad with my decision to adopt Chappie. Thank you so much for the wonderful experience, Happytail Puppies!!! read more
4 years ago
Update- 12/12/22! We are still so pleased with our baby!!! He did super well settling into his new home with us!! Update- 02/14/23 still very happy with our pup! We have had no medical concerns with him, he is a great little dog, settled in well with our family, and is just so full of life!! We couldn't be happier with him!! read more
3 years ago
We adopted an apricot cavapoo in October. What a wonderful puppy! So sweet and friendly, and a very fast learner. He has won our hearts!! Process was very comfortable and efficient, though we were concerned that staff did not own the problem when we had to deal with vet visits for kennel cough after being home just a few days. read more
3 years ago
We purchased our puppy from Happytail puppies this past Saturday after I thoroughly researching. There were positive and negative reviews, and the negative reviews concern me I discussed my concerns with Cierra. I was satisfied with our discussion and agreed to FaceTime meeting with the puppy. I felt confident that this was the right puppy for us, and we followed through on each step and was able to contact Cierra at anytime through text and received an immediate response. When I called, I was able to reach her either directly or she called me immediately back within five minutes she walked me step-by-step through the process, and I asked questions as we went through the contract, it has been three days and I've had my puppy to the vet who feels he is in excellent health, and shows no sign of genetic concerns of the breeds. The complaints I read online were directly related to the contract and the expectations of the contract. My recommendation is to read through the contract follow through on the expectations and you will have no difficulties I highly recommend working with Happytail. read more
Business owner information
Montana M.
Business Owner
Hello Elizabeth, we are delighted that you are pleased with the puppy…
3 years ago
I should have went with the reviews!!!!!! first thing I made and appointment to go visit some puppies was told I could only see 3 puppies , i get there and you have to sit out side and they bring the puppies to you. I put a deposit down on the puppy and me and my spouse was going to return the following morning to pick up the puppy was told we couldn't come because our consultant would not be there ( understandable but what if I was outta town) i called back and ask could I see a couple more puppies before making my purchase so Lisa was more than happy to let me come and see a couple more however one of the ones I want to see was sick. I ended up getting the first one I picked out got her home she slept mostly the first two days they stated they gave her meds for the ride however once she came around got playful and "her self" she started coughing and we went to the vet they stated she had and infection blood work xrays make sure there not damage to lungs long story short paid ovrt $1000 for a dog and now a vet bill ovet $700 when called them to discuss the matter they act like there was not dog sick when clearly I was told could not see one due to them being sick. read more
4 years ago
Don't believe the negative reviews. Had I not checked it for myself, I wouldn't have my beautiful new puppy. Brianna was my representative and she was GREAT! She kept me informed prior to our 6 hour drive from Northern Virginia. Then we met our Cavachon! He was healthy, happy, a pleasure to hold. He's nearly potty trained in less than a week. Eats his food, sleeps through the night and is perfect. We own a 3 yr old Cavachon so we knew what to expect with this breed. Many folks aren't ready for the constant attention a puppy demands. Don't believe the negativity. See for yourself read more
4 years ago
We had a very pleasant experience with HappyTails! Bri was amazing to work with and quick to answer any questions we had during the process. Our newest little pup fits right in with her furry brothers. read more
3 years ago
Great experience. They truly care about the health and well being of the puppies. Their adoption process was very thorough. Our puppy is happy and thriving. read more
3 years ago
Buyer beware! Whatever you do, DO NOT buy a puppy from this puppy mill! They do not care for their dogs. According to Angle, The mom & dad dogs live their lives in crates until it's time to breed. Once mom gets pregnant she gets to go live in a guardians home for a few months then right back to jail, I mean Happy Tails until she's forced to have puppies again. On 2 occasions we purchased a puppy from HT. Both puppies came home extremely sick. They were throwing up & pooping blood. When I reached out to them it was basically "too bad so sad" because I didn't purchase their forced insurance or vitamins. They say the dogs are healthy & vet checked yet both of my dogs (on 2 different purchase dates) were very sick. It's clear that the puppies are not cared for at all. I love my dogs so much & wouldn't trade them for anything but knowing what I know now I would never recommend this place. read more
3 years ago
Do not purchase pets from this company! This is my second time getting a sick dog from them. This time, the illness is chronic and cannot be cured. My vet advised euthanasia. That's how serious!!! BEWARE! I paid a insane amount of money this second time and just to get my heart broken. I'm so attached to the dog and we haven't even had her a year. I'm 38 weeks pregnant and this is too much for me to deal with but we are seeking legal help. They have not responded to emails or calls. I believe they are avoiding me at this point bc they have probably had similar diagnosis that did not end well for them. WHY ARE YOU BREEDING DOGS THAT ARE SICK WITH CONGENITAL DISEASES!? That means the illness was hereditary and is a genetic defect. Complete idiots! I hope the department of agriculture shuts you down. read more
7 years ago
Since purchasing our Miniature Schnauzer, Cooper in 2014, we've also purchased Jovi, a Mini Golden Doodle and Lucky, a Havanese. Every visit has been a great experience and a smooth transaction. Always clean, friendly and organized. Zero problems ever. They are all happy, healthy, socialized and now...just family. If you're looking for a new fur baby - no need to shop around. www.happytailpuppies.com read more
7 years ago
I have awesome awesome dogs from here and have shared my experience. However (and I don't really care) we were sold a Silkie which is not a Yorkie. I love her so I could care less and it was my bad because I didn't know there were Silkies so how would I know the difference? My other dog, my maltese is the SWEETEST thing ever and is my "ride or die" dog. He is an ANGEL. I have had NOTHING but pleasant and professional interaction, she ALWAYS let us come pick out our puppies. The puppies ALWAYS seemed happy. I know this is hypocritical but I"m not a fan of breeders, my other dogs have had puppies and I always fall in love so don't know how people can give dogs away. read more
3 years ago
We had an amazing experience purchasing our new furry family member from Happytail Puppies! They made the process smooth & seamless. Our puppy is healthy, happy, and has adjusted very well to our family! She was exactly as advertised :) The facility seemed clean and well kept! Communication was great! read more
4 years ago
BEWARE! They charged me for and F1b CAVACHON and sent me a Cavalier Spaniel with the most severe intestinal parasites my vet has ever seen. These are devious people who know their dogs are sick and still sell them to loving families. READ REVIEWS I'm so sorry I ever trusted this company. read more
6 years ago
BUYER BEWARE! FRAUD ALERT! This review is regarding a puppy I purchased from Happy Tail Puppies in March 2020. Long story short, Happytail Puppies described the puppy as being a Miniature Irish Doodle (specifically advertised to have an Irish Setter Mom and a Miniature Poodle father). As part Charlie's overall wellness assessment at the Veterinarian Clinic, I elected to have a DNA test done to look for potential inherited health issues. Much to my surprise, her DNA results contradict her advertised breed/description. She is mixed with at least 4 breeds! This is false advertising at best or outright fraud! Armed with that information, I reached out to Happytail Puppies and outlined a path to resolution which included a reasonable timeline (which has now passed) for the resolution to be put in place. I provided all documentation (DNA report from the reputable Pet DNA organization), invoices, Order Information, etc. I received the following email from Happytail Puppies' Customer Service/Sales Manager: "I am one of the Managers here at Happytail Puppies. Your email has been forwarded to me for review. I just wanted to touch base with you to let you know I have forwarded this to My Upper Management and Ownership Team. As soon as we have a resolution I will reach back out to you. Please understand that our Management team stays very busy so we will resolve this as quickly as possible. Please let me know if you have any other questions." I received that email a week ago. If you have purchased a puppy from Happytail Puppies, I would encourage you to confirm you got what you paid for. Their communication is terrible and they have no sense of urgency to resolve issues. Buyer beware! read more
3 years ago
Got a Bernedoodle, I should have known something was up. "We are going to miss her" with a half smile. The puppy would poop in the crate and not while out for our walks, as if she was holding it. She would pee during walks, multiple 2-3hour walks, and she would pee twice and come back inside get into the crate and poop. Please understand that she would pee outdoors, during off leash play, come into the house, and poop. The crate was appropriate for her size, no wiggle room. Poop and lay in it. So obviously, that is what she is used to doing. I understand they are not trained, and traiming is up to the provider. It's difficult to fix a learned behavior that goes against the nature of a pup. I should have chosen better. read more
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More info about Happytail Puppies
2911 Oak Ridge Rd
Oak Ridge,, NC 27310
Directions
(336) 915-2510
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http://www.happytailpuppies.com
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Up & Away Pups is invested in the health, happiness and future home of each of our puppies. We work closely with the moms and dads, and we know the personality of each puppy. We can help you find your perfect, furry match.
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Ask the Community - Happytail Puppies
Are these people legit? We are about to pay for shipping for a puppy coming to Arizona.
They get them from local breeders and sale on commission. The bre
Any hypoallergenic puppies available in December? Would like to meet mother and learn medical history.
Ok, Thank you.
Review Highlights - Happytail Puppies
“Brianna never pressured me either way, she just advised the puppy could be taken before our virtual meeting.”
Mentioned in 12 reviews
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159 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
2 years ago
Do NOT adopt a puppy from happytail puppies. Like other people have said in their reviews, I should have read the reviews but I only saw the positive reviews & proceeded based on those. At first, it was easy to adopt the puppy and get in contact with happytail puppies. The process was extremely smooth and I was excited to pick up my puppy. Was supposed to pick him up on one a Friday because that's when I was told he would be there but I received a call the day before saying that he would not be there until the next Friday, which was alright. The day came to pick him up & I was so excited. I was little skeptical when I got there because no one was allowed the facility except the employees so we were not able to see the inside environment. I was told to wait outside & the whole transaction was done outside. Additionally, I ordered the happily ever after package which included a lot of puppy necessities. On the website, it said I would have a choice of 3 toys, a choice of blankets, & treating treats of my choice. I was not given the choice of anything that came in the package & I see why now because I wasn't allowed inside!! However that's not even the big problem. As soon as I got to my parent's house, he started coughing. At first, I thought he was trying to bark but too young to fully bark & I was a first time puppy owner so I had never heard a puppy cough. Anyhow, my mom mentioned that she thought he was coughing. He had a vet appointment coming up that following Monday & I said I would inquire about it there. His coughing got worse over the next few days & at the vet it was a real dry cough & pretty consistent. The vet did an xray (which costed $250) & told me that the xray showed that he had pneumonia & kennel cough. She told me to immediately let happytail know because he got it from there considering it's only contagious among dogs & he had only been with me for a couple of days & I didn't expose him to any dogs. I emailed happytail to tell them & called multiple times but I received no response, which was upsetting because before I always got a speedy response from them. Finally they answered the following Wednesday after I kept calling & I told them about it. They didn't deny that he was sick before i picked him up but they did request his vet records. I sent them the records & they said they could take him back & possibly give him back to me once they nursed him back to health. I had considered that as an option because I really got attached to my puppy & just wanted him to get better knowing that I didn't have the time to closely monitor him 24/7 as the vet requested with him being so young (only 3 months old). Even though they didn't deny that he was sick before I picked him up, they did not disclose to me that he was not in good health when I picked him up & made the purchase. Additionally, the physical that they did on him before giving him to me showed that he was completely healthy so i was extremely mislead. I felt that a licensed professional could take care of him better than me & I love & care for him already to know that I can't give him the care. The vet said the pneumonia could spread & be fatal so I wanted to make sure. Fast forward to when I took him back, once again I wasn't allowed in the facility. They didn't seem too apologetic & tried to make my visit quick. I barely got to say goodbye. I inquired about possibly getting him back & was told that I was "surrendering him to them and cannot get him back because they are not a hospital" & they told me multiple times that I could not get a refund/get reimbursed under any circumstance. Before taking him back to happytail, I tried every rescue mission in my area but no one was accepting pups at the moment. It's not even about the money, I just pray that my puppy gets the help he needs & deserves & then can be adopted by a family that can meet his needs & love him unconditionally as I did. It's heartbreaking to notice that I have a similar story to others & happytail definitely needs to be inspected & audited. He was the sweetest & I miss him so much. I would like to get this place shut down so the pups can have a better environment. read more
4 years ago
I would leave 0-stars if possible, and I rarely feel the need to leave reviews. We love our puppy, but as of now I would absolutely not recommend this place to anyone. The first red flag should have been when we came to pick her up in 20-degree weather and were made to stand outside for roughly 30-minutes with two small children, and absolutely no explanation of why we couldn't come in or why it took so long to bring her out. However, our kids were so excited about the new puppy that we brushed it off. It wasn't until a week later that we started realizing the issues. We were told by Happy Tail Puppies she was checked by a vet and we were also given paperwork which showed her birthday of August 20, and all her vaccinations to-date. She was shown as having received all vaccinations except rabies. After having her at home for a week, we noticed we were having more issues training her than anticipated given her age. We took her to get the rabies vaccine, and also scheduled her with a professional trainer to help with training. At that time we received 3 different professional opinions (2 different vets and the trainer), and all agreed that she was much younger than was advertised. Based on her physical size/weight, mental maturity and most telling, her teeth development, they all estimated her age at that time to be 8-10 weeks. This means she was actually born in early-October and that she couldn't possibly have received her vaccinations on the dates listed on her paperwork (starting in September), and would have been too young for a lot of them anyway. They all recommend to ignore the clearly incorrect paperwork and follow a new schedule assuming she was 8-weeks old. We waited 6-weeks and then took her to a different vet and got them to estimate her age and offer recommendations on what to do. They gave the exact same age estimate (now 14-weeks, born early October) and recommended we start from scratch on vaccines, which we did. During all of this we have been unable to get anyone from Happy Tail Puppies to respond to our repeated emails and phone calls. After many attempts we were actually able to speak with the vet who we were told had vaccinated her and did the wellness check before we picked her up. He informed us that he never saw this puppy and only provided vaccination doses to Happy Tail Puppies, but didn't actually administer anything for them aside from rabies. Lastly, the 3-vets who have now seen her and the professional trainer all agree that she isn't an f2 miniature goldendoodle as advertised. She is clearly a dachshund mix, and her estimated full-grown size is 20ish pounds. That's a lot different than the 30-40 pounds we were expecting based on the breed and info regarding her parents we were given. We are in the process of getting a DNA test done to confirm this. Please avoid this shady place. Our initial pleads with them for more information were all under the assumption that an honest paperwork mistake had happened, and that we could get it cleared up but there refusal to respond makes it clear that isn't the case. We have filed a case against them with the BBB, and I encourage anyone else who is considering spending money with Happy Tail Puppies to check out the complaints there along with the negative reviews here. read more
4 years ago
I see so many sad stories. So many victims of this horrible company. Tired of having your calls and emails ignored? Here is your chance to join a class action lawsuit that's being prepared. I've spent a lot of time digging and investigating them. I have photos videos documents and all the proof anyone needs. It's time to put a stop to the terrible actions that they are putting innocent puppies through. Please anyone considering buying a puppy research reviews BBB,Yelp,Next Door,Google Reviews. Scroll and just look at the stories of all the victims. They send home their Puppies full of parasites. Some with illnesses that are often cases deadly to the poor puppy's. So many have had to take time from their every day life in vets offices while having to pay hundreds and thousands of dollars out of pocket. So many loving dog owners have had to sit by and bear witness to their new loved one suffer some until death. There has been so many that have been lied to about the breed they are buying. A simple DNA test will show so many others that are unaware that they are also victims. They say their puppies are in loving homes. The truth is they are in steel cages with only a few square feet to move. In that area they are forced to use the potty eat drink and sleep over crowded with several others sharing the same space. They see an on site vet. Like an assembly line being taken into the small office 5-6 puppies at a time in a plastic bin. The kennel cough, parasites, heart defects, some missing toes, others with hernias, and dental problems. This is all a result of their terrible breeding and their lack of morals. They care about one thing and one thing only and that is Using the public, advertising ads, and social media to pull in someone to victimize and take their money while doing it with the stake of an innocent puppy. The puppy's come from breeders in Ohio. They have hundreds of breeder dogs as they call them and puppies on a single location. They only interact with people when they are getting shots or antibiotics, wormer. They are never loved until a customer is lied to by a sales representative and their only goal is to sell you as much as possible and take your credit/debit card cash payment. Let's talk the contract they have everyone sign worded with their self in mind and to use everything they can not to reimburse customers if their puppy dies or gets sick. The vitamins they try to push onto every customer with trashy ingredients only sold by them that ever dog hates. There is going to be protest scheduled so we can peacefully warn others. There is going to be a petition so we can try to end this cruel company. Then the class action lawsuit is for the ones who have fell victim can recover some or all of their losses. No animal should have to suffer like the ones they profit off of. Friday I will post links to the website being launched for the people with dates and details. Also there will be tons of pictures posted viewer discretion is advised. They will be disturbing. For the love of the animals please don't support this company to continue torturing puppies. All parties involved to include Vets,Sales,Owners, Breeders,Trainers,lenders will be exposed. All the evidence will be sent to all local news stations and news papers. read more
3 years ago
Our Family adopted our fifth puppy from Happytail Puppies. Our experience with the brand has been truly amazing. Adopting Lochlan (Vader) we found Happytail has taken customer service to a different level. From the beginning of the adoption process we found the website to be user friendly. Upon choosing Lochlan, Paula Whipple, our adoption coordinator, reached out to us. Paula immediately began an excellent customer service experience, working with us providing full transparency as we navigated the adoption process. Paula provided us with an updated video of Lochlan along with his current medical records. We were very impressed with the detailed medical records along with extensive vaccinations Lochlan had received, protecting him and saving us on the first vet visit. As we prepared for Lochlan to be transported to us we received a call from Dr. Cotton, Happytail's Vet. Lochlan had a dry cough. Dr. Cotton inquired if we had other pets in the home. Upon hearing Lochlan would have brothers it was determined Lochlan should be placed on medication before traveling . Paula was in constant communication with us. She quickly answered our emails and if unavailable returned our calls within the day. There was no time we were left in the dark about Lochlan's condition nor when he would travel to his new home. Dr. Cotton and Paula's communication reflected their caring attitude with Lochlan to ensure he arrived a healthy happy boy! Paula called us the day before he traveled to advise approximate ETA. Lochlan arrived within 15 minutes of estimated time with the nicest driver. He was so kind taking it slowly, giving time to hold Lochlan, advising he was very good traveler. One of the most incredible moments was Lochlan knew his name as they had begun addressing him as such when we provided his updated name. Lochlan is smart, sweet, and social. He loves everyone and gives kisses to all who wants them. He went the groomer yesterday, he was used to the dryer, ears and nails were perfection. My groomer was very impressed. Happytail took care of his chip for us and generously provided one month of pet insurance which we immediately extended for Lochlan's future well being. While I was impressed with Happytail in 2017 when we adopted Kennedy, Paula took this experience to a different level. Paula's investment in Lochlan and his future was evident in each conversation, reaching out the next day to check on how he was adapting. Lochlan's socialization skills allowed him to adapt quickly to his new environment. I credit this to Happytail's fostering a climate which grooms the pet to adapt quickly to new and different environment's. Paula and Happytail made this a special experience. The customer service along with adopting not only the puppy but the family is above and beyond expectations. Thank You Paula and Happytail for this amazing experience. read more
3 years ago
Exceptional Experience at HappyTail Puppies - 5 Stars! I recently purchased my adorable cavapoo, Neico, from HappyTail Puppies, and I cannot express how thrilled I am with the entire experience. From start to finish, the process was seamless, and I attribute this largely to the outstanding service provided by Paula, the sales representative. Paula's knowledge and passion for the well-being of the puppies were evident from our first interaction. She took the time to understand my preferences and ensured that Neico was the perfect match for my lifestyle. Her genuine care for both the puppies and their new owners made the entire process not only enjoyable but also reassuring. Beyond the initial purchase, the training services at HappyTail Puppies are second to none. The trainers exhibited a high level of expertise and patience, creating a positive environment for Neico to learn and adapt. It's clear that the staff at HappyTail Puppies is dedicated to the happiness and health of their puppies even after they leave the facility. The facility itself is clean, well-maintained, and designed with the well-being of the puppies in mind. Neico appeared healthy, happy, and well-socialized, a testament to the quality care provided at HappyTail Puppies. In conclusion, my experience with HappyTail Puppies exceeded all expectations, and I wholeheartedly recommend them to anyone seeking a furry companion. Paula and the entire team went above and beyond to ensure a smooth transition for Neico into his new home. I'm grateful for the positive experience and the joy that Neico has brought into my life. Five stars without a doubt! read more
7 years ago
We bought a Shih Tzu puppy from Happy Tails in August 2019. Over the course of the last five months our poor puppy has been sick constantly. Within days of bringing in him home we were at the vet. He ended having Giardia and it took 2 rounds of antibiotics to clear it up. We thought it was just a normal puppy thing. Next thing you know, he is being diagnosed with it again. We were about two weeks in the clear from his second diagnosis with Giardia, he started having potty issues all over the house. Come to find out he had a really bad UTI. He ended up having 2 back to back UTI infections with several rounds of meds. Not even a week after finishing those meds, he is currently back on 2 antibiotics, wet food, and a probiotic because he has blood in his stool, diarrhea, vomiting, and lack of appetite. The vet is concerned that if it isn't just chronic Giardia, then he might need to be tested for a liver issue. But we are trying to decide what to do next. Either way, we feel like we are in a never ending cycle of vet appointments and medications. And, although this has been ridiculously costly, it's also very sad. It's pitiful for our puppy and our family. Our two boys wanted a dog so bad and now we're worried that we are not going to be able to care for him. We paid $995.00 for a sick dog. We should have paid attention to the signs- not being able to see his parents, everything was very private and vague at the location, they don't guarantee the puppies unless you buy their vitamins, which the vet says is a joke. Not sure how someone could sell sick dogs to families and not feel bad about it. Please beware! read more
8 years ago
I asked them questions twice regarding their breeding program and they could not answer my questions without side tracking. This is simply an online PET STORE who even offers financing, which is a RED flag. They do NOT have any legitimate breeding program, most certainly NOT an AKC breeder of Merit, and absolutely do NOT health test parents at all. Ask for a pedigree and what titling the parents have and they will tell you lies, or say they will get back to you. They do NOT even breed on site - RED flag again. A responsible breeder will let you meet the dog parents and proudly present their dogs title awards, not talk about USDA license! -Third RED flag. This place gives responsible breeders a very bad image. This place has even had more than one kennel name. You can look up titled dogs and kennels via InfoDog.com and if the kennel is responsible & not getting dogs from puppy mills they will be ACTIVELY showing/competing with their dogs- they absolutely do NOT title any dogs. Lesson- for responsibly breed purebreed, healthy dog, find your local or national breed club and ask them for a list of real REPUTABLE breeders. Use CanineHealthInfo.com to find out breed specific health tests that need to be completed on the parents before being breed. Responsible breeders do NOT sell puppies to second hand sources - puppy brokers. A very high precentage of responsible breeders focus on ONE breed. No dog under 5lbs is recommended to be breed for health reasons - teacups. read more
6 years ago
Ok... We adopted our first puppy in January 2020. We bought a "Teddy Bear Puppy". We were so thrilled with him we adopted a "Bernedoodle" in May. We have been more than thrilled with our pups and the service both during the adoption process and after. WHAT YOU NEED TO KNOW: This is not a puppy mill. These are multiple families who collectively bread their dogs. This is important because Happytails response times to calls or emails can be fast or slow depending on what the employees time demands by the puppies. Their priority is the puppies, when you visit Happytails you will see this in the way they love and care for each puppy. With that said, once you connect with them, they are very responsive. We have been thrilled with our dogs... we have not had any health issues and Happytails has stayed in touch with us after each adoption, even to this day, to check in and be sure that we are still happy and the puppy is doing well. We worked with "Mia", who works with Happytail Puppies, and she assisted us with both puppies. She helped with our questions regarding the different breeds and helped with what supplies we would need for each puppy. From our experience, you will not be disappointed with your puppy adoption from Happytails. read more
6 years ago
I picked up my pup and am home with her for the first 24 hours . I bought a f1b cavapoo and the 4 week training package . I have an appointment with my vet on Tuesday sept 15. My dog has been happy and well adjusted to family life . She follows commands. I declined the vitamins as I felt as if I was purchasing the health guarantee . Another breeder I considered insisted I buy a certain dog food to continue their health guarantee . At this point this dog is my family pet and what ever happens I feel is on me . I trust my vet will not find any major health issues in the next two days . I was sent home with a bottle of yellow opaque liquid . I will ask my vet about this medication before I dispense . I believe it is for upset stomach or GI distress which my pup is not currently experiencing . I was especially happy with the training this dog received . I was sent videos of her progress and saw her reacting and respond appropriately to his commands . I witnessed progress. She was making either him from week to week . Johnathon continues to be a support for this new adventure and I appreciate his opinion . She is a good , nice, playful puppy with good manners . I'm very happy to have her in my life . read more
7 years ago
I wasn't sure what to expect when visiting Happytail Puppies, but WOW - what a great experience. One cavapoo caught my attention from her online profile and I set up a time to meet her. Upon arrival at Happytail facilities, I was greeted by two bernedoodles (what a welcome!) and of course, Happytail staff. My initial impression was that the building was clean, well maintained, and the atmosphere was energetic, but extremely organized. The pup I was schedule to visit was waiting for me in a separate space along with another puppy I had asked to see. Love at first sight! They are both happy and healthy! Came for one, left with two cavapoos. Each person on staff I encountered knew the puppies names, personalities, and could provide stories/experiences of their personal encounters with the fur balls. I could instantly tell the puppies were cared for and loved. Specifically, Mia help me with the adoption process. She was amazing and answered all of my questions. I felt prepared to bring the puppies home after our detailed conversations. Highly recommend getting your next furry addition to your family from Happytail Puppies. read more
6 years ago
Hello! I am now the proud pet-father of an Australian labradoodle puppy; and I'm giving the new puppy as a SURPRISE Christmas gift to my wife on Christmas Day. I had the hardest time searching for this dog in my home state. So I decided to check my surrounding states and landed at Happytails. I saw Lavender on your website and instantly pursued owning her; because our former dog was named Purple. So Lavender was meant for my home & family. In the process of owning Lavender, I communicated & collaborated with Carla. I must say that Carla did not treat the matter just as a merchant/customer transaction; but she handled the matter with passion and with a joint sense of family for what I was trying to accomplish this Christmas. Even after the delivery of Lavender, Carla has continued to demonstrate her concern for both the puppy as well as our family joy relative to the puppy. I am truly appreciative to Carla and the whole Happytails process for your professionalism, efficiency, and concern towards me. I'll definitely recommend people to your website should Lavender 'attract business' lol! Thank you again Happytails!! read more
4 years ago
I highly recommend HappyTail Puppies! We were searching for a mini Bernedoodle, and when I saw their website with the puppies' pictures, I fell in love! I called the number and was greeted by Paula Whipple. She was very kind and so helpful in answering my questions. She communicated through phone, FaceTime, texting and email. She went above and beyond to help me in knowing how to prepare my home for the puppy as well as other good tips. We saw him through FaceTime and could see how well he was being cared for. Paula met us at HappyTails on the morning we went to pick up our boy, Luka, and he came out freshly bathed and groomed and very happy. Paula gave us his veterinarian papers with his health record, as well as food and puppy pads and tips for the car ride home. She has been keeping in touch since we have had him, and we send her pictures of Luka periodically. Paula made our process of adopting Luka so easy and she really cares for the puppies as well as their new families. We are so happy and thankful that we found HappyTails, and very appreciative of Paula's help and expertise! read more
6 years ago
*TRAINING REVIEW ONLY* - 5 stars I picked up my 4 month old F1B Bernedoodle puppy from Happytails three days ago, this review pertains to the 4 week training program I purchased for her only. I would highly recommend the 4 week training session from Jonathan. He was a wonderful trainer for my pup and stayed in touch with text messages, videos of her progress and phone calls along the way for my questions. He has been training dogs for 15 years and that is clear in the way that he worked with my puppy who was 3 months old when they started. He was also a wonderful resource for me as a new pup mom and continues to be available for support and questions through her continued development. My puppy was able to socialize and learn with a few other puppies, kids and a loving set of trainers. Now that she's home she knows commands like sit, place, lay down and replies to her name. She is comfortable in her crate and is on a good 2x per day eating schedule. I would use him again without any hesitation and highly recommend him! read more
5 years ago
Please reconsider before purchasing one of these designer dogs. Forcing toxic businesses like this will force the poor dogs to be over-bred and just exhausted from the abuse they encounter. Every sale is another reason for these scumbags to force their over-bred female dogs to make more litters when their bodies simply cannot and should not. If you love dogs, please realize your purchase is directly impacting this. This is 100% a puppy mill -- no matter what way these individuals try and spin it, or attempted to justify it. There are hundreds of thousands of shelters that have incredibly loving "pre-trained" dogs AND puppies that are at risk of being euthanized every day. Purchasing these dogs contributes to these abusive businesses that see success in their sales, and so they continue on with over-breeding and over-population of dogs. Please help stop this animal abuse. Scumbags. read more
4 years ago
My review title should say Awesome not just great. This is the best place to adopt any dog. Their puppies have been socialized, are healthy and just the best baby ever! Brianna was so helpful and informative. They really do care about each and every puppy. They check up on your puppy all the time to make sure things are going alright and you don't need anything. Whenever I have needed anything they are always so sweet to respond quickly. My mom got a mini golden doodle a year ago from Happy Tails. He has been the best dog and very healthy. It inspired us to add an addition to our family. We would not have went any where else. Their dogs are so special. I would highly recommend anyone who was looking for a dog to go to Happy Tails. We drove three and a half hours to get our special boy Ozzy. He is absolutely the best! read more
4 years ago
I wanted to send Paula and the Happytail Puppies team a huge "THANK YOU" for having us sign up for the free 30 day Trupanion insurance. On day 23 of having Bailey, she broke her leg! No grand war story, she was just playing and landed wrong. A splint, a surgery, and a few rounds of anesthesia later, the costs added up very quickly! The insurance covered 90% of our costs, excluding the needed exams. We have definitely renewed her coverage! Thankfully she is doing well. We will go next week to have her stitches removed and then try to keep her as calm as possible for the next 4 weeks to allow her to completely heal. Keeping a puppy calm is no easy task, ha! Below are two pictures of the cute, clumsy girl. One with her splint, pre-surgery. The second of her in her cone of shame, post-surgery. Thank you again! read more
3 years ago
I FULLY recommend Happytail Puppies if you are looking to add to your family. We started the process of picking out our new pup in February and Cierra made the process so easy. Not only did she ensure we were kept up to date, but she had the utmost patience with me as she answered all of my many questions. We were able to pick up Bella (mini-goldendoodle) in March and she has literally been a dream. Our Vet made a comment about how impressed she was with her personality and disposition, saying that it is hard to find a breeder that isn't in it just for the money and ensures extra effort is made to ensure the best puppies/dogs (she went on to say that is why there are so many spastic doodles now). THANK YOU, Cierra & Happytail Puppies for helping us find the perfect addition to our family! read more
5 years ago
My family had a wonderful experience with HappyTail Puppies. When we first put our deposit down we received a phone call immediately with all the information that we needed. Communication with them was consistent. We emailed, FaceTimed, and texted without ever much time going between my questions and their answers. We got our Cavachon there and we love her so much! They sent a little bag with piddle pads, toys, treats, and more to help us on our long drive home with her. It was very thoughtful! They even gave me suggestions when I asked if there was anything nearby to sightsee for us Midwesterners and they went out of their way to send us info. Above and beyond. They have continued to reach out to us to see how we are doing after we already have our baby. No complaints! read more
6 years ago
We bought a mini golden doodle puppy for Happy Tails in May and had an incredible experience. Angel was extremely responsive, organized, and kind. When receiving our dog, she was well groomed and almost fully vaccinated. This was our first puppy and therefore decided to enroll her in a month long Puppy training. Jonathan the dog trainer was extremely communicative, and responsive. He kept up in the loop throughout the training process sending us pictures, answering questions and giving us tips for when Poppy arrived. To this day Johnathan continues to answer our questions about our Pup whenever they arise. After just four weeks of training our Puppy was potty trained, sitting, laying down, socialized, and following commands. We are extremely grateful for Happy Tails! read more
4 years ago
I found my cavapoo Harper there, and I am totally in love with her. I could not be happier with the process and my pup. I cannot praise more the company representative Brianna, who walked me thru the whole process and answered my endless questions, and requests for information, remaining caring and professional throughout. The handover rep, Callie was also amazing and truly professional, despite their being so many prospective Dog parents and puppies gamboling about at the location on a Saturday. I now know what they mean by cuteness overload! Vet at home cleared her with no issues, (wasn't expecting any), he also thoroughly approved their preventive care, and their vitamin dawg regimen, and we are a happy family now thanks to Happy Tail Puppies! read more

















































































