So I paid for my dog and saw the reviews here and freaked out a bit. It was totally unwarranted. Communication with Angel at Happy Tails was great. She was responsive and helpful. They gave me a delivery date for my toy teacup maltipoo and everything went great. He arrived exactly when they said he would. He arrived clean, happy, and healthy with all of his paperwork and food. I took him to the vet the next day and they said he was in great shape, healthy, and had a great personality. He looked exactly like the photos and his personality is perfect. It seems like they likely represent multiple breeders given the volume of dogs they have on the site but my experience was great. read more

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BUYERS, PLEASE DO YOUR RESEARCH ON BREEDERS We purchased a puppy from Happy Tail Puppies and, unfortunately, our experience was disappointing. Since bringing her home, she has been coughing continuously. After spending an additional $906 on veterinary visits and diagnostic testing, we are hopeful that she is finally on the road to recovery. Four weeks later, she is still coughing quite a bit, although her appetite has improved significantly. I understand that breeders need to establish policies and guidelines when selling puppies. However, every reputable breeder I have worked with in the past has required a veterinary examination within the first three days of bringing the puppy home and has provided health coverage for issues identified within the first 14 days. The reason for these policies is simple: responsible breeders do not want to place sick puppies in their new homes and are willing to stand behind the health of the animals they sell. This experience has been both emotionally and financially difficult, and I am disappointed that no responsibility has been taken for a condition that was clearly present when we brought our puppy home. read more

I bought both my fur babies here. Theodore I got in April and Eleanor in November. I love them. Both healthy, happy and full of life! No issues with either of them. Elizabeth is amazing. I went through the process with Elizabeth with BOTH of my puppies. She was very helpful and made the process easy. Communication was great. Highly recommend read more

Happytail Puppies - Pet Adoption Near Me - Oak Ridge,, North Carolina

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We love our puppy, but we were sold a puppy with a level 3/4 out of a possible 6 heart murmur that we need to seek treatment for. Happy Tail Puppies' vet signed off on the last health check that there were no issues. I had our puppy Seen by 2 separate vets and both agreed on the diagnosis. My discussions with the owner to get a refund to be used to treat the puppy's condition have yielded nothing so far. Also our experience with their training program was a huge disappointment. My puppy is not motivated with treats which seemed to be the only way the trainers knew how to use. Our dog was returned to us with no successful training. I don't recommend this business or its training partners. read more

I felt like I needed to come do this review. Happytail puppies is about an hour from where we live in NC so it was very easy to get to. We just bought a mini dachshund about 2 weeks ago. I was so skeptical after reading all these reviews and the ones on google and the negative ones almost scared us off. After all my research I almost didn't go with Happytail Puppies. Our puppy was born in Dec and I was wondering why in the world it was still there to be adopted on top of the bad reviews. We took a chance and so glad we did. We arrived to meet our Kovur (originally Lindy)and was put inside a small room and waited to meet her. You really don't get to see any of the facility other than this front room in this house and the outside as you walk to the front door. They brought Kovur to the little meeting room and she had the best personality ever! Playful, full of energy and with bows and a scarf on. We made the decision she would be added to our family. Paid and got all the paperwork and left. We got a vet appt the next morning. She checked out and was 100% healthy!!! Not one thing was wrong with her as of that vet appt. I couldn't be more pleased with this whole process with Happytails. And we took a chance, which was scary after reading all the bad reviews and it worked out for us. So just know, We had a great experience and would recommend them, especially if you looking for a mini dachshund!! Best addition to our family! read more

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I am here to leave a review for two golden-doodle pups we got from here. We got Rocky, the black one, in 2017 and Cooper in 2018. We had a great experience and it's now been 7 and 6 years with our sweet doggies with no issues. They're doing great and are very sweet and friendly dogs. We did get both dogs appropriate puppy training near us, Proactive Dog Training in Cary was 10/10 wonderful. read more

Happytail Puppies - Rocky & Cooper - Pet Adoption Near Me - Oak Ridge,, North Carolina

So happy we worked with Happytail Puppies. Our consultant Brianna was very transparent and overall fantastic to work with. Edit: look like we were sold a sick puppy. Our dog has been pooping and urinating none stop on himself. We take him to the bathroom every 15-20 mins and he is still pooping and urinating on himself. We're so sad about this. When we got him we were told he has trichinosis, but no symptoms and given medication. The dog has SYMPTOMS after all. We also found out our Pup has a UTI infection. read more

Happytail Puppies - Pet Adoption Near Me - Oak Ridge,, North Carolina

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I know you are probably looking at the reviews and the Better Business Bureau website and are nervous about getting a puppy from here. I get it; I was too, but I bit the bullet and got my precious baby. My little dog is absolutely amazing and adorable; she brings a smile to my face every day I see her. I wouldn't even have her if it wasn't for Happy Tail, so just do like me, get your dog, and start your new happy life.  P.S.--I also had the best helper, who was taking care of my little Cavapoo. Brianna is amazing, and I hope you get her. She called me a few days after just checking in, making sure everything was good. You can really tell she genuinely loves her job and the puppies.  P.S.S- Just look at her little face. How can you say no to that? read more

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Please use caution. Read the reviews before purchase. It might save you lots of anxiety and heartache. There are so many things that just didn't set well with me from the beginning. I purchased a puppy online and then waited for some type of conformation or a phone call. It NEVER came. So then I called happy tails a total of 10 times with no answer. When I finally got someone on the phone I asked why the puppy I purchased was still listed for sale. (You would think it would have been removed from the website). I was told my consultant would call me back with all the details. Again, I NEVER received a call. So the next day I called back and finally was able to speak to someone. I set up an appointment to pick the dog up but asked for some pictures (as I was excited to get another puppy after the sudden loss of my other dog). I was sent a picture the next day. I was in shock at the dog I thought I purchased had changed in appearance dramatically. Happy tails really needs to keep updated photos on the website so people know exactly what they are purchasing. The dog was now 3.5 months old with an 8 week old photo on the website. I immediately inquired about grooming and sanitary conditions because the dog was filthy in the photo. I was told she was running outside all day and hadn't had a bath. She insured me that the dog would be groomed before pickup. That was a lie! That was also the last time I heard from my consultant. Someone else took over communication with me from there. My brother also purchased a dog and his consultant was talking to both of us at this point. When I picked the dog up she was disgustingly dirty and also soaking wet on her mouth, legs, and paws. And the worst part was she smelled of feces. So I immediately started looking and found matted feces in her fur on the back of the neck. I almost turned around and went back to happy tails to discuss this with them but I realized in that moment that this became a rescue situation. And I was not going to leave this poor dog in those conditions. Upon arriving back home (and getting out of the car) I noticed she was urinating very frequently, licking her area, and whimpering a lot. So I immediately called the vet to get her an appointment as I suspected a UTI. I couldn't get an appointment immediately because of the July 4th holiday so I had to wait. But once I got the dog into the vet they confirmed she did have a UTI. She's been given medicine to combat that but I didn't expect to have a sick dog. I was in contact with a consultant the entire time via email. The matted feces was never acknowledged actually completely ignored. Also I was told via email that UTI's happen when puppies are nervous and that they weren't held accountable for that after the dog leaves there care. I'm an avid dog lover and have multiple at home and have rescued quite a bit NONE a of them have ever had a UTI. Just do your research on how dogs get them and make your own conclusion. I'm not gonna get into that in this review. This experience has been terrible from the beginning and I don't wish anyone to have to go through this. So please read the reviews and make a decision about the company before purchasing. The poor dog is just happy to be loved and taken care of now. They should be paying people to take the dogs from them because they don't know how to properly take care of them. read more

Happytail Puppies - Pet Adoption Near Me - Oak Ridge,, North Carolina

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Have no regrets on puppy we chose. My complaint is the training we paid 2000 $ for 4 weeks. when we picked him up no one from training staff was available to us during the 4 weeks time they communicated only 2 times by text and said everything was great on nipping, potty training sent 1 video and it was just him running wild no substance HE didn't even do simple sit stay commands and craps all over and never pees on pads ( all Over our house ) read more

Brianna helped me so much. On Father's Day this year I lost my fur baby Abby unexpectedly. I searched and found my Baylee. I waited for weeks to ensure she was the one. I kept getting drawn back to Baylee, her name was Lulu on the site. I eventually adopted Baylee this past Friday, October 7, 2022. She is my Baylee Bean!!! I want to thank Brianna for helping me through the process with adopting her and making her part of my family. I still love how Brianna has checked in with Baylee daily! I am so happy for Brianna and HappyTail!!! Without them I wouldn't have my Baylee!!! You are so AWESOME!!!!! read more

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They are scammers, They will take your money and then not let you or your pets meet the pet you are looking to get ... I spoke with Angel about my teacup yorkie meeting a female yorkie that we wanted to get .. she said they could meet outside in the play area so I paid the 200.00 deposit to show we were serious.. when it came time to pick the yorkie up they refused to let them meet until we paid and picked up the new yorkie... they will lie to get your money and you will regret it later!!! Sure sounds like a puppy mill operation, I am going to do my best to find out.... Do not use these scammers !!!! read more

Thank you Lissette for making our home complete again with Ace formally Ryder. The process was easy from start to finish and I love the follow up calls and emails Thanks again from the Perry's read more

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Review I lost both my dogs in 2023. It had been decades since I had been without a dog, and I was eager to get another one- a small breed. Several of my acquaintances had gotten their dogs from Happytail Puppies, so I contacted them. Cierra was a great help from the very beginning. From identifying the dog, to reserving her & picking her up, Cierra kept me informed of all developments. On December 10, I picked up my dog, and it was the best decision I have made in a long time. She received a clear bill of health at her puppy visit, and she is settling into her new life very well. This was my Christmas present to myself, and I am delighted. She is pure joy and sweetness. read more

Happytail Puppies - My Christmas Present - Pet Adoption Near Me - Oak Ridge,, North Carolina

Elizabeth the representative that I dealt with was amazing and seems to truly care about the customer and the animals. read more

Happytail Puppies - My new puppy. - Pet Adoption Near Me - Oak Ridge,, North Carolina

Please do your research on this place. No reputable breeder would have 53 pages of dogs for sale. Nothing really but mutts sold as designer dogs. It's a 50/50 shot your getting a "healthy" dog. read more

Almost bought a dog from here and I'm so glad I looked at the reviews before putting a deposit down on a puppy. I was completely fooled and blinded by the colorful/cute website and the adorable videos they constantly posted on their instagram. I was under the impression that this company was professional. Now before I start, I'll make it clear that I haven't purchased a dog from this company so I cannot give any advice or feedback on that, but I will warn the impressionable families that may be thinking of putting their money into this company. Please do your research beforehand, it'll save you from financial stress and heartbreak. I'm a first time dog owner and I was on the look for a Cavapoo for me and my family. I'm a teenager and I've been researching for a while because I didn't have much of the experience. Of course, this was the first website that caught my eye because of the cute puppies and the cheap prices. It seemed too good to be true and plus the website looked pretty legit and professional. I was stuck on happytails and wanted to put down a deposit on a puppy until I've began to do more research. That's when I began reading the reviews. This place is 100% a puppy mill and I can't stress that enough. Compared to the other breeders that I've contacted and gotten my puppy from, this is the bottom of the barrel. Please please please do not support and put your money into these companies. They do not care about you or the dog. Reading the reviews was haunting for me at first and my heart broke for the families that experienced getting a sick dog or having to witness their dog suffering. Even some dogs passing away due to sickness!! It's truly a nightmare Do not listen to any good reviews. Do not support these sketchy puppy "breeders". And please do your research. It will save you from so much. The best we can do is report and refuse to put money into these mills. Hopefully this place gets shut down. read more

We had the most amazing experience with Brianna from the beginning of our journey to the end. I fell in love with a puppy on the Happytail website. I spoke to Brianna, who was more than happy to set up a virtual meeting. I was hesitant to place the non-refundable deposit so I opted not too. Brianna never pressured me either way, she just advised the puppy could be taken before our virtual meeting. Unfortunately the first puppy was "reserved " by someone prior to our meeting. After a few days I found another puppy from the same litter. This time I placed a reserve on him, as I did not want to lose him. Brianna was so helpful every step of the journey from first meet to sending additional photos and arranging travel for our little guy. From the first day the travel nanny handed him to us it has been wonderful! He was so well socialized and slept in his crate with no effort from day one. He adores everyone and everyone adores him. He has been checked by our local vet and given a clean bill of health and is scheduled for neutering later this month. The microchip process was great and we ordered a tag with his name, Herbie! I would happily purchase another puppy from Happytail and would recommend them to any friends or family wanting to add a well socialized and fun furry family member. read more

Happytail Puppies - Herbie! - Pet Adoption Near Me - Oak Ridge,, North Carolina

I had searched for MONTHS for a rescue pup but because of my husbands allergies we had to have a hyper allergenic breed which are very hard to come by. After tons of research I found happy tails puppies and began to look into their pups. We fell in love with a photo of our Bishpoo/Poochon puppy and moved forward with reserving him. It's true they require a $200 (non refundable) deposit in efforts to weed out uncommitted puppy shoppers. But knowing that if after meeting the puppy we reserved, if we didn't love him or he wasn't the right fit the deposit will transfer to a future litter and give us "first pick" made total sense! Also, the depot goes towards the total cost of the pup. Leading up to bringing our puppy home our puppy consultant sent us photos of him, we got to facetime meet him, and spent over and hour chatting and getting all of our questions answered. Overall, we had a wonderful experience. The location was easy to find, clean and orderly, and they gave us a folder with all of his history, vaccine records, vet information, and microchip info. Ozzy (our puppy) came home with us clean and groomed with a sweet bandana as well as puppy pads, some treats, and a bag of the current food he was eating. The only struggle we had was with communication. The puppy consultants are very "touch and go" and took days to respond to emails and return phone calls. I got to the point where I would just call multiple times during the day until I got someone on the phone. In the end, Amber our puppy consultant was helpful (once we could reach her) and answered all of our questions and made the experience smooth and simple. She also called to check on us multiple times after bringing him home to see how we were adjusting and encourage us as new puppy parents. I would definitely recommend happy tails to those looking for a new addition to their family! read more

Happytail Puppies - Our Bishpoo Puppy from Happy Tails Puppies - Pet Adoption Near Me - Oak Ridge,, North Carolina

Great experience from the beginning to bringing home Our new fur baby. Angel was great to work with. She has even called to check on her since we have been home. First vet visit went great no health issues with her at all. read more

Happytail Puppies - Pet Adoption Near Me - Oak Ridge,, North Carolina

Thank you! Happytail. We love Taysia We are so happy, she doing so well and healthy Thank! read more

Happytail Puppies - Puppy - Pet Adoption Near Me - Oak Ridge,, North Carolina

They were a little difficult to get ahold of at first. Tip: don't call the toll free number. Calling the regular number worked much better. They explained their process very clearly. Their prices were much better than what we found down in Florida where we live. And the puppy we brought home is happy and healthy and a complete delight! Their web site has lots of information, but their "adoption consultants" expect you to decide what you want on your own. So do a little independent research and go from there. If we decide we want another pup, we'll certainly go back to Happytail Puppies. read more

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From the first call to the pick up and even courtesy calls after pickup just checking in have meant a lot to us!! You will not regret using Happytail Puppies for your next fur baby! Brianna was absolutely AMAZING!! Thank you Happytail Puppy for making this a FLAWLESS transition!!! read more

Happytail Puppies - Our baby boy Louie with Santa! - Pet Adoption Near Me - Oak Ridge,, North Carolina

Update- 12/12/22! We are still so pleased with our baby!!! He did super well settling into his new home with us!! Update- 02/14/23 still very happy with our pup! We have had no medical concerns with him, he is a great little dog, settled in well with our family, and is just so full of life!! We couldn't be happier with him!! read more

Happytail Puppies - Cocker spaniel mini - Pet Adoption Near Me - Oak Ridge,, North Carolina

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We adopted an apricot cavapoo in October. What a wonderful puppy! So sweet and friendly, and a very fast learner. He has won our hearts!! Process was very comfortable and efficient, though we were concerned that staff did not own the problem when we had to deal with vet visits for kennel cough after being home just a few days. read more

Happytail Puppies - Pet Adoption Near Me - Oak Ridge,, North Carolina

Stay away from this puppy mill. We purchased our puppy in December 2020 and never had a dog so sick. From the moment we got her, she was filled with parasites and other illnesses. She was always sick and after numerous vet visits, Happy Tail Puppies tried to reimburse us a very small percentage of our costs, but more importantly - sign a waiver that we would never post a review like this or file a claim. We knew better than to sign that waiver because she experienced problem after problem until she unfortuately passed away last month. We took her to five different vets and nobody could make her thrive. All of the vets we visited us complimented us on doing so much for her, but in the end, we just watched the sweetest dog suffer for 14 months. We are devastated and have not received any response from the company. Puppy mills like this need to be shut down. read more

We purchased our puppy from Happytail puppies this past Saturday after I thoroughly researching. There were positive and negative reviews, and the negative reviews concern me I discussed my concerns with Cierra. I was satisfied with our discussion and agreed to FaceTime meeting with the puppy. I felt confident that this was the right puppy for us, and we followed through on each step and was able to contact Cierra at anytime through text and received an immediate response. When I called, I was able to reach her either directly or she called me immediately back within five minutes she walked me step-by-step through the process, and I asked questions as we went through the contract, it has been three days and I've had my puppy to the vet who feels he is in excellent health, and shows no sign of genetic concerns of the breeds. The complaints I read online were directly related to the contract and the expectations of the contract. My recommendation is to read through the contract follow through on the expectations and you will have no difficulties I highly recommend working with Happytail. read more

I highly recommend, Happytail Puppies! My experience with Chrisna was wonderful! They've been incredibly busy with everyone buying puppies during this pandemic, but Chrisna made sure she got back to me as quickly as she could and was always friendly and professional. I am beyond happy with our new addition to the family, Chappie!!! He is healthy, happy, and full of personality. My husband and I both come from a large family. All of them were all super excited to meet Chappie. Now, they all want a Cavapoo- LOL! You can just tell he was taken care well before we adopted him. Our Chappie was well worth the five hour drive and the money we paid! This is the first time I've every purchased a designer breed. I've always adopted through the animal shelter but my allergies have gotten so bad, that I had to look at other venues and with all the shelters almost empty where I live (only good thing that came out of this pandemic) I didn't feel as bad with my decision to adopt Chappie. Thank you so much for the wonderful experience, Happytail Puppies!!! read more

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I should have went with the reviews!!!!!! first thing I made and appointment to go visit some puppies was told I could only see 3 puppies , i get there and you have to sit out side and they bring the puppies to you. I put a deposit down on the puppy and me and my spouse was going to return the following morning to pick up the puppy was told we couldn't come because our consultant would not be there ( understandable but what if I was outta town) i called back and ask could I see a couple more puppies before making my purchase so Lisa was more than happy to let me come and see a couple more however one of the ones I want to see was sick. I ended up getting the first one I picked out got her home she slept mostly the first two days they stated they gave her meds for the ride however once she came around got playful and "her self" she started coughing and we went to the vet they stated she had and infection blood work xrays make sure there not damage to lungs long story short paid ovrt $1000 for a dog and now a vet bill ovet $700 when called them to discuss the matter they act like there was not dog sick when clearly I was told could not see one due to them being sick. read more

Happytail Puppies - Pet Adoption Near Me - Oak Ridge,, North Carolina

We had a very pleasant experience with HappyTails! Bri was amazing to work with and quick to answer any questions we had during the process. Our newest little pup fits right in with her furry brothers. read more

Happytail Puppies - Pet Adoption Near Me - Oak Ridge,, North Carolina

Great experience. They truly care about the health and well being of the puppies. Their adoption process was very thorough. Our puppy is happy and thriving. read more

Buyer beware! Whatever you do, DO NOT buy a puppy from this puppy mill! They do not care for their dogs. According to Angle, The mom & dad dogs live their lives in crates until it's time to breed. Once mom gets pregnant she gets to go live in a guardians home for a few months then right back to jail, I mean Happy Tails until she's forced to have puppies again. On 2 occasions we purchased a puppy from HT. Both puppies came home extremely sick. They were throwing up & pooping blood. When I reached out to them it was basically "too bad so sad" because I didn't purchase their forced insurance or vitamins. They say the dogs are healthy & vet checked yet both of my dogs (on 2 different purchase dates) were very sick. It's clear that the puppies are not cared for at all. I love my dogs so much & wouldn't trade them for anything but knowing what I know now I would never recommend this place. read more

Do not purchase pets from this company! This is my second time getting a sick dog from them. This time, the illness is chronic and cannot be cured. My vet advised euthanasia. That's how serious!!! BEWARE! I paid a insane amount of money this second time and just to get my heart broken. I'm so attached to the dog and we haven't even had her a year. I'm 38 weeks pregnant and this is too much for me to deal with but we are seeking legal help. They have not responded to emails or calls. I believe they are avoiding me at this point bc they have probably had similar diagnosis that did not end well for them. WHY ARE YOU BREEDING DOGS THAT ARE SICK WITH CONGENITAL DISEASES!? That means the illness was hereditary and is a genetic defect. Complete idiots! I hope the department of agriculture shuts you down. read more

Don't believe the negative reviews. Had I not checked it for myself, I wouldn't have my beautiful new puppy. Brianna was my representative and she was GREAT! She kept me informed prior to our 6 hour drive from Northern Virginia. Then we met our Cavachon! He was healthy, happy, a pleasure to hold. He's nearly potty trained in less than a week. Eats his food, sleeps through the night and is perfect. We own a 3 yr old Cavachon so we knew what to expect with this breed. Many folks aren't ready for the constant attention a puppy demands. Don't believe the negativity. See for yourself read more

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Since purchasing our Miniature Schnauzer, Cooper in 2014, we've also purchased Jovi, a Mini Golden Doodle and Lucky, a Havanese. Every visit has been a great experience and a smooth transaction. Always clean, friendly and organized. Zero problems ever. They are all happy, healthy, socialized and now...just family. If you're looking for a new fur baby - no need to shop around. www.happytailpuppies.com read more

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I have awesome awesome dogs from here and have shared my experience. However (and I don't really care) we were sold a Silkie which is not a Yorkie. I love her so I could care less and it was my bad because I didn't know there were Silkies so how would I know the difference? My other dog, my maltese is the SWEETEST thing ever and is my "ride or die" dog. He is an ANGEL. I have had NOTHING but pleasant and professional interaction, she ALWAYS let us come pick out our puppies. The puppies ALWAYS seemed happy. I know this is hypocritical but I"m not a fan of breeders, my other dogs have had puppies and I always fall in love so don't know how people can give dogs away. read more

We had an amazing experience purchasing our new furry family member from Happytail Puppies! They made the process smooth & seamless. Our puppy is healthy, happy, and has adjusted very well to our family! She was exactly as advertised :) The facility seemed clean and well kept! Communication was great! read more

BEWARE! They charged me for and F1b CAVACHON and sent me a Cavalier Spaniel with the most severe intestinal parasites my vet has ever seen. These are devious people who know their dogs are sick and still sell them to loving families. READ REVIEWS I'm so sorry I ever trusted this company. read more

Got a Bernedoodle, I should have known something was up. "We are going to miss her" with a half smile. The puppy would poop in the crate and not while out for our walks, as if she was holding it. She would pee during walks, multiple 2-3hour walks, and she would pee twice and come back inside get into the crate and poop. Please understand that she would pee outdoors, during off leash play, come into the house, and poop. The crate was appropriate for her size, no wiggle room. Poop and lay in it. So obviously, that is what she is used to doing. I understand they are not trained, and traiming is up to the provider. It's difficult to fix a learned behavior that goes against the nature of a pup. I should have chosen better. read more

I'm soooo disappointed I didn't come here to look at Reviews before I purchased!! I haven't picked up my puppy yet, but based on the disjointed and lack of communication from the company (and the trainer) I'm concerned. In at least one of the pics the puppy looks dirty and unkept. Hopefully we don't experience any health issues...but I'm expecting the worse because it feels like a Puppy Mill!! Obviously, if the puppy is healthy and happy I will make an update to this post but at the moment I'm mad at myself for this $5K mistake! read more