Won't stand behind warranty. After the installation I paid for I realized they didn't turn water…read moreon and I had to move the tower to turn on water.

DO NOT BUY from this company. Once they have your money they do not honor their contract saying…read morethey will do repairs within 48 hours during the 1 year warranty. They were a no show even after I called them in the afternoon to make sure they were still coming. Wasted a vacation day. They rescheduled and last minute wants to change the time again after I rearranged my day off to accommodate them to begin with. When I told them that wouldn't work, crickets. They won't reply to my text or calls. Don't get screwed by this company, buy anywhere else!

From first call for my HVAC issue, Earl Bryant was on it. Quick dispatch and professional,…read moreeffective, and polite service from there. Pricing was very fair- and even handled an equipment warranty replacement for equipment they didn't install. Couldn't be happier. Danny (sales), and Kyler and Todd (service techs) were exceptional. Highly recommended.

Duncan was the Earl Bryant technician who just serviced my furnace to get it ready for cold…read moreweather. He was on time and very polite - he did a thorough job inspecting and servicing my furnace. I am very pleased and recommend Earl Bryant to anyone who needs their HVAC system maintained or serviced. They don't try to sell you a new system when you don't need one!

Got a door ordered for a customer here a few weeks ago…read more It came in early, they had the hinge locations cut and ready for me. It was primed and ready to paint, which is probably standard. I pulled to the side and they helped me load it. Front desk people were very knowledgeable and polite. You can special order for any opening you need. Our next venture will be a grocery door, once our home is done.

Very Good customer service and fair price. Very happy to do business with them.read more

The Remodeling Pro is PROfessional all the way! They take the time and care to meet your…read morerequirements and deliver beautiful results. Communication was great and we are so happy with the work they completed on a timely basis. We highly recommend them!

They came out late Sept to talk about kitchen and bathroom remodel. Early Oct received an email…read morefrom the guy saying he is going on vacation and wont be back till Oct 8th and he will finish the estimate. Havent heard from him since. That is terrible.

Great company to work with. I've been buying equipment from Westheffer for 20 years, and their…read moreprompt service is unmatched in the industry. Extremely knowledgeable staff, and they've always had every part I've needed.

Re: 2 Hose Reels (4-24-18 thru 6-20-18)-1 defective. Would not replace without seeing a video. Went…read moreon for weeks! They could not open it via email. I did a conversion on the format for them. Finally sent the video on USB. Replacement reel sent, also damaged. They would not look at the pictures of damage, nor replace it again. 2 emails unanswered. 8 pages of correspondence with this company. Accessories were ordered in a different dept. Order canceled (without notifying us) by the person handling the hose reel situation. Rude and condescending. The worst customer service I've seen by a vendor in my 30 plus years in the Lawn Care Industry. I advised I would be reporting them to the BBB. I am assuming a credit will be issued for this reel in a timely fashion. If not, I will have no choice but to file a formal complaint. I have every piece of documentation regarding this entire nightmare. This is not how you conduct business with customers. Buyers beware.

We have used Ara's Gallery for repairs as well as for cleaning as we have a number of genuine…read moreOriental rugs. While we take the smaller ones down there, they will pick them up from Lawrence, and bring them back when done. They're usually in the area every couple of weeks from what I remember. I seem to remember a time frame of three or four weeks. Elizabeth who is the owner and the person we dealt with, is extremely knowledgable about everything to do with Oriental rugs from cleaning and mending to identifying them. If something doesn't need to be done, she will tell you. While it's expensive, remember it is a specialised service and everything is done by hand. They also have beautiful rugs to buy.

DO NOT USE!! This company operates with horrible customer service! They straight up have been lying…read moreto me since October of 2014. I worked out at the Gym next door and wanted to get my oriental rug cleaned and repaired so decided to try this local company. At first everything was great- they made arrangements to come and get my rug (which is over 14 ft long) that was great. They said they could clean it and repair it and have it back with in three weeks...3 WEEKS! Great- except here is where it all went down hill. Elizabeth is the one I dealt with who is also the owner- well they didn't come and get the rug as arranged and I changed my whole schedule in order to meet them- ok I though things happen no biggie- but then another week went by. They once again missed the pick up. Finally Elizabeth called me and had some apology and story and came the next day. I payed over $600 to get the rug cleaned. Fine I knew it would be expensive so it was supposed to take 3 weeks to have the rug cleaned. It took 7 weeks!!!! And she had an excuse after excuse and I was getting worried that maybe something happened... Finally they dropped it off and- that's when I ordered the padding- which was supposed to come after a week. That was the first week in December. I have yet to get the padding for the rug and paid for it weeks and weeks ago. Every time I call Elizabeth has some ridiculous excuse and claims that she was just going to call me. Unbelievable. Just the worst customer service ever. Can't wait to be done with them!

These people are absolutely amazing Tim our Technician was curious and professional while having…read moreto fix Hansen Mechanicals shotty work! Tim immediately recognized the problem created by Hansen and fixed it all correctly he was knowledgeable and we lived working with all if them. Their office staff was kind and immediately sent Tim to the rescue! Highly recommend!!

This company was sent out by my home warranty company. They sent out an unprofessional tech who…read morestole the dual cap off my unit, left the wires loose going to the contactor, which caused it to ark, and could have caused a fire to my home. In my effort to get my unit running I called another HVAC company who tried to help expedite my claim with Del's as he knew the owner.I received a nasty phone call from a woman at Dells office, telling me off and accusing me of bad mouthing their company to another HVAC company. She was so rude I couldn't get a word in edgewise and ultimately, she hung up on me. She also stated before she hung up that she would cancel my claim with my warranty company. She actually did me a favor, the new HVAC company that came out to replace my unit was very professional and courteous. Something I didn't get from De'ls.

Had a great experience with Arrowhead Fire. Sean was super friendly and made the process of getting…read moremy fire extinguishers serviced very simple. I will definitely be using Arrowhead Fire in the future and will recommend them to all my other small business friends.

Sean is awesome. He is honest and efficient with his work. He did an excellent job explaining the…read moreprocess while he checked our extinguisher.