I have worked with Gretchen and team for more than a decade and what a pleasure it has been…read more Gretchen is always super courteous, responsive, and willing to help with any quest or needs I have from home/auto/umbrella policies. Furthermore, she is always willing to advise and guide to make sure I am getting the best possible service to meet my needs. Thank you very much Gretchen and team for all you do and everyday! Looking forward to continuing our partnership! Regards, Nav

We have worked with The Miller Insurance Agency since 2013. The staff are so nice and eager to…read moreassist you with your insurance needs. They always make you feel like you're part of a family and not just a number! I call in with whatever I need to add to our policy and within minutes my temp ID card is in my email. I can't imagine ever needing any other insurance company to meet my families insurance needs.I'm not sure I have had the pleasure of working with all of the staff there, but I have had the pleasure of working with Lynn, Gretchen and Ben, and they are all very knowledgeable and responsive to your needs! THANK YOU ALL AT THE MILLER INSURANCE AGENCY, for being great at your jobs and meeting all our needs, YOU ARE ALL VERY MUCH APPRECIATED! Dorrene B

Cori is my agent at Empire, she is very personable, professional and easy to talk to. She made sure…read moreall of my questions were answered and explained things in an easy way for me to understand. Not to mention, she was able to find much better coverage for a much better price than what I previously had. I'm pleased with my experience and outcome!

I contacted Ryan at A&R insurance about 10 years ago to inquire about insuring a very unique…read moreproperty. He was able to insure it also with earthquake coverage too. I discovered that switching to him, he was able to save the homeowner association nearly 20% on the whole condominium association policy. He actually came out and saw the property. Ryan reviewed the the covenants for two other properties that I owned, and discovered that one of the covenants were written such that the HOA covered many of the interior improvements. I had redundant coverage and he adjusted my coverage saving me money. Previously I thought that one could just purchase insurance from a representative in a call center. it takes an experienced agent willing to review the specific situation, to avoid wasting money, or leaving gaps in coverage. Ryan has done that. Just recently, a deal to sell the townhouse was doomed to fail because the lender misinterpreted the HOA covenants' insurance requirement for the condo association. In a last-minute order, Ryan was able to implement the required coverage, handled correspondence from the lender, and single-handedly saved the deal. He went above and beyond expectations.

We have had car and homeowners insurance with Mosaic for over 10 years. We got a good price for our…read moreinsurance when we started. Matt has been so helpful whenever little things have come up. I highly recommend Mosaic!

Out of the blue after 4 years of being an exemplary customer, I received notice that my coverage…read morewas being terminated due to "missing shingles". My home's roof is fairly new and has no missing shingles. I responded to this false claim, requesting that they look into their error. Instead, I was asked for proof of the roof's condition. The burden of proof is not on me. Travelers was more than welcome to come inspect my roof and determine why such an outrageous and clearly false claim was made, but they did not. I cannot remain a customer with a company that treats its customers like this. If I ever needed to file a claim, I can't imaging the battle that would ensue to force them to pay. Because of this blatant, unprofessional mistreatment, I have switched to the competition.

Chris Jones has literally been a good neighbor for about 15 years now, and that's not just a slogan…read more-- it's the way he treats people. From the first time I talked to him, he's always been professional, patient, and genuinely caring. Over the years, he's helped me through all kinds of insurance updates and changes, always taking the time to explain everything clearly so I knew exactly what I was getting. I've checked rates online extensively -- believe me, nobody beats what Chris can offer. He finds the best coverage and the best value, and you can tell he truly loves helping people. He's also the friendliest person I've ever spoken with in any business -- I honestly felt like I was talking to an actual celebrity. Chris goes above and beyond for his clients, and he does it all with humor, heart, and enthusiasm. At one point, he even sang the "Like a good neighbor, State Farm is there!" jingle to me -- with full energy and pride. That moment summed him up perfectly: genuine, upbeat, and completely dedicated to making people smile while getting them taken care of. If you want an insurance agent who knows his stuff, delivers unbeatable rates, and treats you like family -- Chris Jones is the one you want on your side.

Chris was incredibly helpful with my 3 car and house bundle. He was able to get me better coverage…read moreand still save me hundreds of dollars. Super happy with his service and highly recommend!

David Kosar reviewed our Insurance bundle that we had with Liberty Mutual and was able to save us…read more$1300.00 for better insurance coverage. I was really skeptical so I went through the policy he offered with my existing coverage and it turned out I got more value coverage for $1300 savings on my Home and Auto bundle. We had been with Liberty Mutual for over 15 years with no claims in the last 10 years and perfect driving records. I am telling all my friends to give David a call and find out what he can do with their coverage.

Would leave no stars, but it's not an option…read more I stepped inside this business on an insurance related matter. The clerks yelled at me and insulted me. I will avoid ever doing business here - for whatever reason. The customer service was perhaps the worst I've ever experienced. I will not darken their doorway again. Lesson learned.

I have been doing business with Andersen Insurance for 15 years. Not only do they succeed in…read morefinding me the best options to suit my needs, they remind this ever forgetful customer her bill is due with a much needed and appreciated reminder call The office itself is like a little bit of small town in the middle of a big city. It shares space with an auto licensing business, so the long lines you see are not for Andersen's. It is run by a few older women with an infinite love for cats, as evidenced by scores of cat tchotchkes and cartoons posted on the wall. The women are always friendly and welcoming. The very fact that I have been doing business with them for 15 years, though, says it all.

I've recently received the following phone message from my State Farm Insurance carrier, telling me…read moreState Farm was not going to renew my homeowners' policy. (Not my agent, his assistant.) "The reason for the non-renewal is just basic claim activity. I know there's two claims in 2022 neither of them out any amount, but we're looking at frequency here, so they still count as two homeowners' claims, you know within the past year or so. So, the underwriting team has decided to non-renew the homeowner's policy, you have until June 29th." I was a bit confused because this was the only two inquiries since 2017 when we started our policy coverage. I called the Washington Insurance Commission to help me understand what just happened. The representative was very helpful. She explained that when you have a question to see if something is covered, do not go to your Home Insurance first, ask the Insurance commission. Some insurance companies base renewability on activity not just claims and State Farm is one of them. The representative advised I might consider a brokerage to solve the issue I'm in right now. I went to Yelp, read the reviews and I called Westphal Insurance and I was not disappointed. Julie is great. I was so worried about not having coverage and she just started working on it immediately and I am so grateful to have found them. Julie gave me comprehensive solutions and educated us on the coverage options we do have. As scary as it got, we are all so grateful and relieved.

Jeff and Trish have taken great care of my family's insurance needs, and are always responsive and…read moregoing above and beyond. Highly recommend giving them a call!

R.C. Is knowledgeable and always looks out for his clients! Wouldn't trust anyone else with my…read morepolicy and has awesome rates!

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

Switching my auto and homeowner's policy from Progressive to Travelers was an easy "please-me,"…read morethanks to Sarah Baker. During our initial conversation, I immediately had a good vibe. She was friendly, funny, knowledgeable, open, honest, and supportive of my financial considerations. Sarah also asked me questions about my criteria for selection for another carrier and advised me accordingly. Most importantly, her response times via the phone and on email were right on, which created a high level of trust and reinforced my decision to go with Travelers. Sarah not only increased coverage with my homeowner's policy, but also saved me almost $500 a year on my auto policy. She's phenomenal!

Sarah Baker is an absolute pleasure to work with. She takes care of my insurance needs every year…read morewithout me having to call in and renew policies on my own. It takes so much work off my shoulders as I'm a busy working mom with 2 kids. I always appreciate blue lion for their competitive insurance rates but I especially appreciate the service I receive from Sarah. No other insurance agency has this kind of service. I sincerely appreciate it. Thank you!

Deanna is always very responsive to my questions and helps in a timely manner. She listens to my…read moreneeds and addresses them fully. It has been great working with her for both home and auto needs over the years.

Was with Tony Edwards State Farm for over 20 years. Am recently married and was happy to add my…read morehusband and his car on to our car insurance policy. I had utilized the insurance for collisions and incidents through the years with no issues. Everyone has been helpful and kind, no complaints. He had a minor incident with the snow and a ditch last year and needed to get his car fixed. A handful of months later his premium increased exorbitantly. By $600.00. When I called the office to ask why, they weren't able to give me an answer. The gal said she would look into it and call me back. Never received a call back. Yes, please...let me give the company WAY more money for absolute unknown reasons. Okay. Yeah. Wtf. And wait for a communication that will never be received. Great business model. Decided enough was enough and clearly loyalty means nothing to the company. Ditched them and never looked back. I suppose I am silly for thinking that over 20 years of business would have potentially warranted a call or email to check in after cancelling (or following up to not let it get to that point). Yet, nothing. I'm honestly disappointed. Shows me that I made the right call.