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    Philadelphia Cremation Society

    5.0 (9 reviews)

    Services - Philadelphia Cremation Society

    Direct cremations

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    1 month ago

    Very responsive, professional and compassionate. I appreciated published and fair pricing.

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    4 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    10 years ago

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    Holy Cross Cemetery

    Holy Cross Cemetery

    3.7
    (10 reviews)

    I wanted to personally thank the staff at Holy Cross Cemetery for the excellent service and…read moreassistance I received during my visit to the cemetery.  I wanted to specifically mention John McIntyre and one of the groundskeepers (I was not able to obtain his name, but he was very helpful as well).  We do not often hear the compliments and praise for the work we do, and I wanted to reach out to you and let you know that your/their hard work is noticed and appreciated.  I was able to locate the graves of both sets of grandparents at Holy Cross Cemetery with their assistance, placed flowers on their graves and tidied/cleaned up the area around the graves - although, not much was needed - just some trimming and cleaning but I found the grounds to be well maintained and the staff very helpful.  One suggestion I would make it to repaint the numbers/letters on the small stones that denote the sections and repaint/refresh the street/road signs for easier use.  I appreciate your dedication to those of us that want to remember, visit and honor our families at Holy Cross Cemetery. Thank you, and keep up the great work.

    I was in touch with this cemetery since Christmas. I spoke to someone named John. I wanted the…read moreSection and Lot Number for my Grandfather and Uncle. They are buried together. I couldn't find the grave the last time I made a visit. However there was a stone down and broken. It may have been on top of our loved ones grave. I have called, e-mailed with no return call or e-mail. I'm trying to find who the CEO of the cemetery is so I can report John. Why is it so hard to look up the Section and Lot Number for me? This is bad business practice. I will be reporting them to the better business bureau.

    Cremation Society of Pennsylvania

    Cremation Society of Pennsylvania

    3.9
    (15 reviews)

    Brian N. (funeral director) as well as Mark (customer service) and the undertaker from Emmaus, were…read morenothing but professional, polite, and respectful! Their level of assistance and explanation was a great aid in managing us through the cremation process, etc. I highly recommend their King of Prussia team to anyone in need, or even considering, the cremation process, which is highly economical in this day and age!

    Our family's experience with the Cremation Society of Pennsylvania has been extremely frustrating…read moreand disappointing during an already very difficult time. It has now been 16 days since our grandmother passed, and we still do not have her ashes. Throughout this process, communication has been inconsistent and unclear. Each time we contact the organization, we are given different explanations for the delay, including state paperwork issues and staffing shortages, but no one has been able to provide a clear timeline or proactive updates. In addition, our cousin specifically requested that our grandmother's fingerprints be taken as a keepsake, and we later learned that this request was never completed. Discovering this after the fact was extremely upsetting for our family. Today, our cousin was even told that she could not pick up our grandmother's ashes because "another family was coming in." Being turned away under those circumstances only added to our frustration and made us feel that our family's needs were not being treated with the care and urgency they deserve. We have repeatedly been told that our loved one is being handled with compassion and care, but unfortunately our family has experienced very little communication, accountability, or follow-through during this process. Families place an enormous amount of trust in funeral and cremation services during one of the most vulnerable times in their lives. We hope the Cremation Society of Pennsylvania will address these issues and improve how they communicate with and support grieving families. At this point, our family is simply asking for clear answers and the prompt return of our grandmother's remains so we can finally lay her to rest.

    Philadelphia Cremation Society - cremationservices - Updated June 2026

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