This place truly exceeded my expectations - I wish there were more than 5 stars to give! The focus on catering to children is evident throughout the entire establishment. Bringing my kids here has been an absolute delight. The level of kindness displayed by every staff member towards my three children has been remarkable. Our impromptu birthday party was flawlessly executed thanks to the manager's quick coordination in adding more staff at the last minute. Unlike typical party venues, they only host one event at a time, ensuring undivided attention from the staff. The children not only have fun but also develop valuable life skills and teamwork. To put it simply, our family is incredibly thankful for PRG Oaks! read more

Rock climbing, er, rocks. Friendly staff. Jay greeted us, checking on everyone to see if we were fine. Matt patiently trained us, delivering a refresher course on belaying (spotting a fellow climber), then we got our climbing on. Clean facility, smaller than expected, but tall enough to get the job done. Each wall had a varying rating of difficulty. On one such medium-difficulty wall, I "fell" when I couldn't grab hold onto the next hold! In the back of the gym are lower walls for bouldering, which I'll return to try. Avid climbers, skip the day pass and go for a monthly - it's a better value. Find them way back inside the parking lot between Gold's Gym and the Expo Center. read more

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I came to the oaks location with my son. The lights were completely off after they were supposed to be open - after 12 pm off. a blonde hair woman basically told my son and I that we couldn't climb. She was so rude and condescending. I was told I need to watch a 20 minute orientation video and then hook my son up myself. No other instructions. She said there was no one there who could help me. I have never been treated so poorly. This location should be embarrassed that this woman works there. read more

I came across this gym through a LivingSocial deal. For those of you who don't know what that is, it is a discount site that offers deals on everything from exotic vacations to romantic dinners for two. This happened to be a livingsocial "adventure" that included a 2-hour rock climbing experience and a Slyfox Brewery Tour. We started out at the gym arriving at around 5 o'clock. The facility is smaller than I imagined, but has enough routes and height for a hard, full day of climbing. Our instructor was a little egotistic, but got the job done. We learned how to belay one another, and once deemed safe enough we were set free to climb on our own. I had a really great time and returned several times with a free 2-week pass. When I returned I got a short refresher on belaying and then was free to climb. Their staff member, I believe his name is Graham, was very kind and helpful with great climbing tips and minimal instruction on my way up the wall. It was not overbearing at all as I'm sure it was very obvious that I was new to the sport. I also tried out the bouldering walls the last few times I was there. As a beginner I was able to climb to the top of maybe 3 routes, which was enough for me. Challenging and very fun. I would recommend this to anyone wanting a pleasant climbing experience at any experience level. read more

Philadelphia Rock Gym - Bouldering walls - Climbing Near Me - Oaks, Pennsylvania

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I vistied this PRG (Philadelphia Rock Gym) located in Oaks, PA a few weekends ago and came here for about 5 hours bouldering. Called early and the front desk rep was very knowledgeable when I asked about how much daily rates were ($17), rental shoes, chalk etc. Highlights: - Daily Rates - Full Day with In and Out privileges. I bouldered for 2 hours, went out to eat and came back alter in the afternoon. - For a Saturday from 10-3pm, there were probably a total of 10 other people bouldering the entire time. If you like an environment where it isn't super busy, it can be great. - Top Roping was very very popular during my time here. A few classes going on too. - Decent bouldering section but wish this gym itself was larger. Seems a bit limited if I had a monthly membership here - PLENTY OF PARKING. It's probably amazing to the regulars who don't have to circle for 15 min to find a parking spot. Almost all the gyms I go to have this issue. - Staff was nice and knowledgeable. Helped me out and gave me some tips. Kudos to them. read more

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This place has some of the friendliest people... they are helpful and enthusiastic and always supportive. I came here a couple of weeks ago on a first date and did the intro course with Bri. She was great, and a big reason why I came back. She's extremely supportive and even more patient with me than I am with myself, and works with me whenever she can (when it isn't too busy). Regarding another reviewer's complaints about her attitude - she is extremely professional, even with the little kids. I saw her stop some kids from causing trouble running under ropes and she was firm, but not rude in any way. I don't know what that reviewer was smoking when he wrote that. All of the other employees/coaches/guides/etc are also extremely friendly! They all love their job, they love climbing and they like people! They always make me feel at home here. The facility is about as clean as you can get with all the sweaty people and chalk dust everywhere. The equipment is in good shape, and there is a decent selection of equipment that you can buy for yourself, rather than renting. I haven't been to other rock gyms, so I have no point of comparison, but I come back as much for the people as for the rocks. Even the other climbers are always friendly. The atmosphere is low-key and pleasant, even when the place is packed. If you come solo you can undoubtedly find someone to belay for you. I can't wait to try one of their outdoor "field trips"! read more

Philadelphia Rock Gym - Boulder Twister - Climbing Near Me - Oaks, Pennsylvania

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Spacious indoor rock climbing gym, awesome for the kids and experts, but not for adults who are not experts. They have many rock walls at the front and boulder climbing without ropes at the back. It was a very warm muggy day in June, we headed there with some friends, the space was nice and cool and a large birthday party was leaving, it was not too crowded on a Saturday early afternoon. It was the perfect place to escape to get out of the hot and humid weather, and have some exercise and fun. We were three adults and three kids, we bought the kids a 15 punchcard with 5 climbs each for $60 which we split 3 ways. We had a belay expert that worked solely with our group (since they were not too busy), normally they told us the belay expert will take up to five kids. She was nice and good with the kids. The kids had an awesome time, BUT us adults were not permitted to climb. Here at this gym adults must take a class in belaying and do it themselves. It was a shame, because all three of us adults wanted to climb and the place was not too busy, so they missed out on some cash and we missed out on some fun. Go vertical is a rock climbing gym in the city and they do allow non expert adults to climb. We will have to go there next time. read more

Philadelphia Rock Gym - Climbing Near Me - Oaks, Pennsylvania

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My boyfriend and I planned a special date to go climbing and decided to try out PRG. We called ahead to see what we needed in order for the experience to be fun and with little stress because we both have been going through a lot lately and just wanted to have fun together. They told us we'd have to fill out a waiver and my boyfriend had to rent equipment, but I had my own because I had climbed often years ago, but not regularly since Covid. When we arrived they said we had to take a belaying test with Colton. Colton asked if we were ready for the test and we were slightly confused because we just needed a refresher since it had been awhile, but Colton was very stern and serious about the "test" and made it obvious that we were not going to pass this test. I felt immediately uncomfortable and concerned because I just needed a refresher on belaying, but he made it seem like if we even asked questions that we'd fail this test. I understand the importance of safety when climbing and would have appreciated a much friendlier and more welcoming staff member to help my boyfriend and I. We had fun, but it took some time to feel relaxed after that interaction with Colton. I just hope he will try to be warmer towards people who want to just enjoy a day of climbing. His cold, serious tone was unnecessary and made me feel stressed and nervous to climb. We'll be going to Reading Rocks from now on. read more

I climbed here several times before finally joining a few months ago. I used to belong to Vertical Extremes in Downingtown, but switched to Oaks mainly b/c it's much closer to work and home. I've been to most of the rock gyms in the area (PRG Valley, Vertical Extremes, Doylestown, North Summit in Windgap), and PRG Oaks is smaller than most and also quite popular, which makes it more crowded. Nonetheless, it's a fine place to climb, and clearly I wouldn't have joined if I didn't like it there. You can get stats on number of routes, height, etc. from their site (I don't want to misquote), but the top rope area does feel smaller than most gyms (also a lead-only wall). The bouldering wall is pretty substantial, mostly overhung to varying degrees, plus a slab bouldering wall. There's a good variety of top rope routes, and routes along the fake crack are some of my favs. However, they do seem to lack a certain creativity in setting routes. I like when a route requires creative technical moves or interesting body positions. Most of the routes here are more straight up hand-foot-repeat, and difficulty is achieved by tougher and fewer holds, rather than technical maneuvering. Not to say they're not fun and different - but uniqueness and interestingness could be increased. The staff has always been friendly, as has everyone I've talked to in general. Patrons range from life long climbers, to first timers, to kids' groups. I'm constantly getting schooled by tweens and old men (but so it goes in climbing). As I mentioned it gets crowded on week nights, but the large groups tend to clear out by 8pm or so, and the last hour 9-10 is usually pretty empty. They also have women's climb on Tuesdays and Saturday mornings which I've never gone to but it's a cool idea - any female can come and climb with other women to swap belays, tips, beta, etc. I disagree with some of the points from another yelper. I don't find the gym dirty (sure it's chalky and I wouldn't eat off the floor, but it's a gym). And I don't feel like it's a meat market. Sure there are some muscle boy boulderings trying to show each other up, but the crowd is diverse and includes plenty of women. So a solid 3.5 stars. More creative routes (that also change more often) would bump it up to 4 stars. read more

First time rock climber and I became a quick pro. Much like Tom Cruise in the opening to the 2nd Mission Impossible movie's opening. Although he didn't have to fend off children. The location was a pain to find. It is not well marked. Look for the tallest building. I found the staff to be incredibly friendly and knowledgeable. A good combination for a beginner. They were also good about feeding into my ego by complimenting me on my fast skills. There are many levels in the facility to keep you interested. I will definitely check it out again. read more

Collin deserves a raise!! He is the kindest, nicest, well mannered, and most fun worker! We had a blast climbing with him. And very knowledgeable, really felt like I was climbing a mountain !!! P.S. One of the managers were a little rude in her response to a simple question. read more

I've been climbing here regularly for a few months. I've also brought friends and relatives here for fun day-trips. The atmosphere here is great! The staff are friendly and helpful, and all of the regulars seem super chill and nice. There is a top-roping section, a lead-climbing section, and a bouldering section. Like the other reviewers have been saying, it's a little smaller than the average climbing gym, but they still have plenty of space and interesting routes to try out. They are also apparently expanding the size of their gym in March 2017, which we are all excited about. Sometimes it gets busy on weekends during peak children's birthday party hours (12-4). But I've never had a problem with the kids-- the staff keeps them well in-hand. And if it ever feels too crowded in the top-roping section, you can always just climb in the bouldering section, which the kids never use. The only frustrating experience I've had here involved an over-billing issue. It took a good while for them to put me in contact with the correct billing manager, and it still took some time after that to get the issue resolved. However, this is the only negative interaction I've had with the place, so it was probably just a one-off. All in all, I think this gym is great both for beginners looking for a fun one-time activity or for long-time climbers looking for a permanent gym. read more

There was a deal on Groupon (or was it Living Social?) for an intro to rock climbing class at this location, so a few friends and I decided to go check it out. I've been here once before so I knew where it was located, but if you're a first timer (especially if you're going at night) it is a real pain to find. Just go back to where it looks like an industrial park and follow the brightly lit sign for the dance studio - PRG is right next door with an unlit sign...makes no sense, but whatever! We checked in for class and met our instructor, Anthony, by the practice wall. He showed us all the basics - how to put on the harness, tie a figure 8 knot, basic belays, etc. After going through the groups for more like a one-on-one, he took us over to the taller walls. Again he went through group by group to see if we were able to hook ourselves up properly and successfully get your partner to go up and down a route. Once he determined we were good to go, we could climb on our own and had the remainder of the night to do so. I really had a great time doing this! Our class had seven people in it, but I thought Anthony did a really great job making sure each of us was comfortable and knew what to do. I'll definitely go back here again and recommend the intro to climbing class! read more

We went to this rock gym yesterday to try it out--my son is going to have his birthday party there next month and he wanted a chance to climb before the party. I was really impressed by how helpful and friendly the staff are. Clearly a lot of people in there climbing know each other and are members, so I expected to get the brush off since we had no idea what we were doing. Not at all the case. We got a 30 minute lesson so that my husband could learn how to belay our kids. Then you are set free to do whatever you want in the gym. It was great that they could do any course they wanted over and over. The courses are numbered so you could see the difficulty, but you can just try them all if you want. It was not cheap--$60 for my husband and 2 kids (would have been $100 if I had done it too), and my husband could not even climb--he could only belay. But it was worth it for my kids to get a taste of climbing. On a hot day, it was really fun and my kids were EXHAUSTED afterward. Can't wait for the birthday party. read more

I just went here a few weeks ago with my neighbor. The place is in the Oaks shopping plaza next to the EXPO Center. Once you walk in, you can see several climbing walls and bouldering walls as well. Rental for the day is $26 which is reasonable. However, you must be certified in belaying which may require a personal training. Overall, I can't complain since there are plenty of folks here who are wiling to belay for you. It gets especially busy over the weekends with birthday parties but not the case when I visited. They also have training sessions for indoor and outdoor climbing to check out as well. read more

This gym makes you take a test to see how you can properly fall and the person testing you is overly critical. My friend and I failed so all we could do was top rope and take away from my other friend's experience. Additionally, the lady testing us embarrassed us and was extremely snobby. If you're trying to improve your climbing or are just a beginner DO NOT GO HERE! Not to mention a day pass and rentals was $24.50 (not worth). read more

High walls and creative setting on the routes. They have plenty of bouldering space as well as a variety of terrain for roped climbing. What's not to love? read more

This gym has some good and bad points. At net though you can enjoy climbing here for a while. + good instruction, rarified self rescue instruction, bouldering ethic is strong and creates national leaders in comps, at least one gratuitous route setter (grade inflation is good for my ego), good staff - maybe too liberal with trust of kids in belaying, sausage fest, dirty, lots of shirt off meat market boulderers, route stagnation (not enough change) Been to a dozen or so around US and to all in area. Member here. Would choose GV if closer. But not complaining here. read more

I like this rock gym. I have only one other to compare it too. The Doylestown rock gym is a bit larger and has more to offer such as a tight rope. That being said, I have friends who go to Philadelphia Rick gym and that is where I bought my membership. Rock climbing is definitely a good work out. If you want more then just climbing this gym has a side area with a treadmill, eliptical, bench press, free weights, kettle bells and mats. Overall a nice place to go that supports a healthy lifelstyle. read more

I would easily give this place 0 stars, but don't want to mess with their rating too much, as I am assuming there are plenty of people who enjoy it. Thus, this review is based solely on our experience here, where we did not even get to rock climb. So hands down worst rock climbing experience that we have ever had. While we are definitely not experts, we have been rock climbing quite a few times (we go about a couple times a year), and typically visit Go Vertical in the city, Elite Climbing in NJ and also a place in Doylestown and have never experienced any issues. We were always able to do a quick review/refresher and start climbing and belaying within 10 minutes of arrival. Well here apparently you have to be triple certified to rock climb Mount Everest in order to not take their instruction class. BTW there is a Groupon online for this. To start we came here on a Saturday, and the place is packed with kids for multiple bday parties. There are a couple high walls, but definitely the smallest overall gym compared to other places. However, there is a very large bouldering area, which is nice. It took quite a long time to check in, they have two computers to sign the waivers, and note that the majority of the number keys do not work, so you are basically entering dummy information just in order to move on to the next step (so since most people have a 215/267/610 phone number in the area that would lead to the conclusion that all of their waivers have wrong information). Then we had to tell the girl at the counter literally 3x to only put two of the three people on one credit card, and she still seemed confused. Best part is that when we were trying to get a refund (it is about $50 for two people, harness and shoe rental) they asked for my receipt (which I threw out) because they could not find me in the system...because the girl charged my card under another guest...So i literally had to log in to my credit card account on my phone to prove that we paid. However, that was still not the main issue of the day... Since we have been climbing before we said we did not want to do the two Instruction classes required to do bouldering and belaying (which starts every hour in a group and is about 30 minutes and 45 minutes respectively). So they said we would need to pass a test in order to climb. Sure? They gave us harnesses (which were a brand which we have never used or seen before) to put on. After getting them on, one of the girls comes over looks at us and tells us our harnesses are on incorrectly and we have one more chance to go over our setup and correct any mistakes. They refused to tell us what was wrong with our initial setup. We looked over each others gear and my husband had a twisted strap which he corrected and we didn't notice anything wrong with mine. My brother in law was there as well and also didn't see anything else wrong with our setups. So after review the original girl we bought our day passes from comes over and says we have failed, and we need to take the Instruction class. Again....we were not about to scale Mount Everest, but were about to climb a wall in a controlled environment. And again, I totally agree that everyone should do things correctly, however, there is 0 reason to go through a 30 and 45 minute Instruction class when it would literally take 2 minutes to tell us what was wrong with the harness and also to quickly review the basics of spotting and belaying per all the other gyms we've been to. (We still never found out what was wrong with our harness setups) At this point I just felt like we were getting trolled by the people there and we easily made the decision to get our refund, which turned out to be a challenge (see paragraph 3). So in conclusion, if you are a first time climber then this place most likely will be fine for you. If you have kids and are here for a bday party, this place will be fine. For everyone else who has ever climbed before, would strongly recommend going ANYWHERE else but here. Actually right next door is SkyZone, where we ended up going to, and it was an awesome time! read more

I had my son's 8th birthday here today and I must say that I could not happier! The facility is wonderful! They not only have a large private party room, but they also have a large private climbing room as well! We had over 35 kids so I was a little concerned about how it would go. However, they called in extra staff and it ran perfectly! The staff were well organized, kept things moving and were very encouraging to the kids! They also could not have been more helpful! Jay and some others helped me set up some extra things I wanted to do (it was already very well decorated!) and he could not have been more accommodating! The staff offered to help with everything! They helped me get the things from my car, hang things, set up, serve food, cut cake, you name it! I would highly recommend this facility for a extremely fun, stress-free kids birthday party! Joanne Hurley read more

Best rock gym in the philadelphia area, hands down. Nice staff, and decent amount of routes. Would really like it if they expanded and got more space, can get a little crowded, but besides that, my first pick for climbing indoors in Philly... read more

WOW!! My friend and I walked in late because we did not know they stopped teaching beginners after 7:30p. However, Bailey stepped in and taught us anyway. She was awesome! She stayed with us for 1.5 hours when lessons were supposed to be an hour long. Excellent work, Bailey! 5 stars!!! I'm coming back tomorrow with another friend. would definitely recommend this to other people. They have tons of space and different levels. read more

We have been here a few times, but most recently, we were here as guests of a kids birthday party. It was a Sunday afternoon in the winter, so the place was pretty packed! After filling out waivers on an iPad, we were taken back to the birthday area where you can drop off presents and get fitted for your climbing gear. It was pretty much high school kids running the party, but we had three people assigned to our party, which had around 10 kids or so. Overall, I was very happy with the workers and the way they interacted with my kids. My one child is special needs and so climbing was difficult, but they really worked with him and encouraged him to keep trying. After you climb for awhile, you go back to the party room for pizza and cake, and then you have about 30 minutes or so to climb some more. Although the place was busy, the kids had their own section of the wall to climb and none of the other patrons could climb in those areas. This resulted in the kids in the party to have plenty of opportunities to climb! Overall a fun place to go if you are interested in rock climbing. read more

I've been going to this gym for a couple months now and it's a fun time. I've been bouldering and there are lots of options. The top rope is also pretty popular with 4 big walls. They rotate the walls every month or so so you have to keep up to finish the routes but it keeps the sport interesting every visit. Staff are all super friendly and even the gym members are pretty easy going. There are lots of classes with kids though in the evening so they get packed fast. read more

I went here on a Living Social Deal a few weeks ago. Bri was our instructor. She really needs an attitude adjustment. The way she talks to people is extremely rude and loud. She needs to adjust her tone and be more professional and courteous or just get rid of her. The other staff members were nice. Update: Regarding Chelsea S's comment....I saw Bri yell at a belayer working a kids birthday party right in the middle of the gym floor for tying the knot incorrectly for a kid party. The belayer said it was the first party she worked at and no one showed her how to do it and she had asked for assistance but they were too busy. They just threw her on the party as a belayer. That is totally unprofessional the way she handled the situation. She could have privately spoken to the belayer or kept her damn voice down. Instead, Bri announced to the customers in the gym that they do not properly train the belayers and in front of some parents too! Very unprofessional! I wish I was smoking something then I would not have heard her yell. read more

Great facility! Large space with tons of routes and not busy at all on weekends. I found the staff to be extremely helpful and so personable - they really made my small group of beginners feel welcome, so much so that we ended up joining. The workout from rock climbing is fantastic and I definitely recommend it to any adults looking for a fun alternative to the gym. We were also about to get certified in a short 1-hour session and ended up feeling more than comfortable to assist our friends on the wall. From what I can tell, they offer single day drop-ins, punch cards, and memberships. read more

I am very new to climbing. My husband and I attended the intro course, which was amazing. The instructor was helpful, friendly, knowledgeable, and confident. After the instruction period, we were 'let go' to climb on our own. This was absolutely terrifying... (reaching the top of the wall the first time I was shaking like a leaf)... but we had a great time. Safety is stressed, but not so much so that you are constantly dwelling on the 'what happens if...' scenarios. Addressing the previous Yelper who mentioned being certified in belaying- I am not sure that is the case. We took the intro course (maybe that is what you are referring to?), which lasted maybe an hour. It wasn't a certification, but a few minutes to make sure your knots are right, harness is on correctly, and your belaying technique is safe. We have since gone back once (its only been a week), but we are probably going to frequent this place. Everyone is very friendly (except the occasional child who scrambles up a wall next to you and makes a snide comment). The tips about going late are appreciated. There is a fair amount of dirt (your hands are dirty after you are done doing a few climbs), but I would expect that from this kind of gym. Edit: If you go in while they are extremely busy, they may forget to tune you in to the fact that you do, indeed, need to be certified. My hubby and I are now certified, and the process was fairly painless. They are very invested in the safety of their customers. read more

I brought my 7 year old daughter here this morning after not setting foot in a climbing gym for over a decade. We were warmly greeted by the staff who was patient and supportive of a has-been, hack climber who was a bit rusty on the details of gear/technique/etc. Bree, in particular, was very engaging and got me back into a safe, comfortable place and still made me feel (relatively) cool in front of my daughter. Kudos to PRG for bringing back an old customer who is going to come again many times in the future. Safe, fun, and killer tunes... You should come here! read more

As an intermediate climber and a staff member of multiple outdoor industry jobs, I have to say my experience with the PRG at Coatsville was pretty terrible. The woman at the front desk was clearly trying to sell us more than was nessesary. She was rude, snarky, and degrading. We proceeded to take a bouldering test and she was very hard on them for super minute details. Quite frankly, I don't think I would have passed her test and I work at a rock gym. This corporate set of gyms seems to be all about the money(they charge the most in this area) and not at all about getting people psyched on climbing. Climbers are cursed with a reputation of being conceited and cliquey... if you want to experience that type of climber go to coatsville PRG, otherwise go to the Delaware Rock Gym in Bear, De and the Downingtown PRG. It's cheaper and the people are welcoming and HONEST. I hope this was helpful! Happy sending read more

First visit here and had a great time with the kids. Staff were knowledgeable and helpful. We'll definitely be back!

The climbing is amazing but I really disappointed in the customer service. Tonight I saw a staff with leg tattoos come over to another staff member and basically bitch her out for teaching people how to climb. I thought this was really disturbing considering it was on the floor in front of everyone. I would not want that staff member to teach me anything or even talk to me. The other girl was really nice and calm the climbers down and kept rolling. I don't know her name but she had long brown hair. read more

The staff is super friendly and helpful there! The climbing is great! It was challenging for me being my first time climbing but, in all it was a great experience. read more