Always There to help ! Very polite and personable staff. Give a call and let them help you get the…read moreinsurance information you need.

I have had Marshal Wolfe as my agent for over 35 years. He has always taken my best interest to…read moreheart. My auto, home, and life policies have been serviced extremely professionally. He keep me updated on any changes and discounts, and advises me on my best course of action in any situation that arises. Marshal is an Allstar!

I had a great experience with Jennifer at this Allstate Insurance office. Long story short, I was…read morein a bind and needed to have my house insurance and car insurance changed to Allstate before I left the country for a two week vacation. I walked into the office, laid down my current home and auto policies, said I needed exactly the same coverage with Allstate and I was leaving the country in three hours, could they make it happen. They said absolutely. Two hours later they called, said the insurance was in place, they'd bill me when I got back and have a nice trip. It was a great trip, in large part because I was able to buy a house in Hawaii while I was in Europe because Jennifer at Allstate came through for me. Yay!

Allen...Handles all my policies, private & commercial. It's like concierge service with this guy…read moreB/C I never check my mail so he calls me when things are due or changes need to be made. I've had a few claims over the years, easy as 123...Very Solid firm, solid Company, these folks will always be my insurance Broker!

Amy and her staff are so nice and professional. They wrote a renter's policy for my daughter and…read moreher future husband. The process was so smooth that my daughter and now husband moved their car insurance over to them. When they end up buying a house I am sure they will be getting their homeowners insurance through Amy and her staff. Keep up the great work!

We were new to NC (November) and went to Allstate for Auto Insurance. At the time that we signed up…read moreAmy seemed nice and she seemed very knowledgeable. We provided her with our lease agreement and then went and got our Driver's License and Bank accounts set up. We then went back to Allstate and provided her with both DL's and the bank account info for auto payments. Then about a month later (December) we received notice by mail stating possible termination so we called Amy and she stated we need to provide Driver's Licenses to her. So I went the next day and gave her our Drivers Licenses once again. She stated at that time that this was all she needed and that we are good to go. We found out this past weekend (reviewing bank statements) that our Auto Insurance had been terminated back in December. We called Amy but it went to Customer service (after hours) and they stated that it was terminated because we did not provide proof of residency (driver's licenses). We explained that we provided lease agreement and DLs twice to Amy. Customer service then told us that there is nothing that they can do to correct an agent's mistake and that we should have called during business hours. If we would have known during business hours we would have called during business hours. We also emailed Amy to ask her what happened but still have not heard anything back from her. We had to have auto insurance and since Allstate screwed us we were not going to stay with them so of course we went elsewhere. It is just a good thing that we did not have an accident or get pulled over.

Fortress goes out of their way to find you the best rates and it helps that they're an independent…read moreinsurance provider (so they're not tied to any one company). All of their rates are competitive and they've been our provider for a long time while we resided in the Triad area. If you're seeking an independent agent, definitely look into this group.

I highly recommend Fortress Insurance Group. I have been with them for years. No other insurance…read moregroup has gotten me the coverage I needed at a better rate. And best of all, they contact me when they find a better deal at renewal time and offer to switch me to the new provider. They make sure the coverage is the same or better. You get personalized service from Corbin and Cathy.

Great agency , Awesome service, Hard working agents , Always looks for what's best for their…read moreclients.

Great customer service. Have never once ran into an issue with this company. Always friendly and…read morealways very willing to help with everything. My family and I have been using them for atleast 5 years, and have no plan to ever switch. Thank you guys!

I liked the professionalism of the person I've been working with, and they were very resourceful…read morewhile they may not know everything, they knew which resources to inquire about how to help me best. Great communication between my person and myself. They seem to value all of their customers time and respect them as individuals. I appreciated how they treated me. They added a lot of value to using them in person versus going online due to my circumstances.

They seem distracted and uninterested. Apparently, they accept walk-ins. However, I called to set…read moreup an appointment, in the interest of politeness. Nobody answered. At one point, someone picked up and then put the phone down. I concluded that they might be having phone problems, and given that they accept walk-ins, I drove over. When I got there, the office looked empty. There was nobody at the front desk and the office was silent. I decided to wait. After about five minutes, I decided to walk into the back offices and see if anyone was there at all. I found a woman sitting at her desk and I asked if they accepted walk-ins. She said they did and that she would be out in a minute. I went back to the waiting area. About five minutes later, a different woman came out, and she told me that she had a client and the other preparer was busy, so "it will be a long while". I got the hint that I should leave, and I did. Maybe it was an off day, but there were no indications that they were interested in receiving business.