Scott Hassell is truly exceptional at what he does. He was incredibly quick, responsive, and…read morehelpful from the very beginning. He saved our HOA over $8,000 on insurance and took the time to clearly explain all of the policy details, ensuring everything was appropriate and fully understood. I was so impressed that I asked him to look at my personal auto insurance. It took me just five minutes to send him the necessary information, and by the next day, he had found a new policy that saved me 30%--and even got the coverage transferred over seamlessly. He did the same for my partner, saving her 30% as well. I used to think I was good at finding competitive insurance rates, but working with Scott made it clear that he's in a league of his own. He's knowledgeable, efficient, and truly goes above and beyond. I would trust him with all of my future insurance needs--both HOA and personal--and recommend him to anyone who wants to stop overpaying and start getting expert-level guidance

This group goes the extra mile to make sure all of my families insurance needs were met. They…read moreincreased our coverage and saved us money! Would recommend The Hassell Insurance Group to all

Rick and the entire team are really great to work with. They patiently walked me through all our…read moreoptions and in the end saved me an incredibly amount yearly. When it came time to file a claim they were amazing, best insurance experience I've had.

Leslie is a outstanding CSR she listens to your problem and tries to help you with any situation…read more Leslie gets five stars from me Please keep her with State Farm she makes customers feel like they are important

They sell insurance for automobile and mortgage insurance and I think they did me very well and I…read morewould recommend to anybody. They're very good. They treat you like part of the family.

I had an excellent experience with AAA Insurance - Flournoy Insurance Agency! Betty Flournoy was…read moreincredibly knowledgeable and took the time to thoroughly break down my new auto and life insurance plans in a way that was easy to understand. She was extremely patient, answered all of my questions without hesitation, and made sure I felt confident in the decisions I was making. It's rare to find someone who genuinely cares about making sure you fully understand your coverage, and Betty went above and beyond. I highly recommend working with her if you're looking for someone who is professional, informative, and truly has your best interest at heart!

I could have sworn I already left a review of this business. Oh well. Getting old and significant…read moreamounts of booze will do that to your memory. I use Farm Bureau for home and auto. Rates are competitive but everyone's situation is going to be different. Shop around of course. Over the years I have had to file claims for both home and auto. My damn teenage kids wreaking our cars. The process with Farm Bureau is fast, fair and they always do the right thing for their customers. Never had a situation where I had to fight or dispute payout on a claim. You do have to pay a small yearly membership fee but it is worth it. You do get benefits like access to a public notary in their office, which is convenient when you need that service. The online site is good enough and lets you schedule payments, review statements, etc.. Only downside is your agent will call you about once a year asking if you want to come into the office to discuss life insurance. Whole life I'm sure. This specific Mocksville office is very friendly. Nice new building. Highly recommend Farm Bureau as a whole and this Mocksville office.

The Westfall office practices relentless hospitality. From the moment you walk in the door (which…read moreis always open in mild weather), you are welcomed, listened to, and treated like family. I've been a State Farm customer for over 30 years and transferring to the Westfall Team is the best thing I've done since signing up. Specifically, every service I've been enrolled in was clearly explained, reevaluated, and vetted. I was seen & heard. Kudos!

I am relocating to NC from the west coast. Though the start…read moreof my interactions with Tim west fall's office was a little difficult because of time zones, I was able to establish a point of contact with representative Erica Aronson. She has been amazing. She followed up with me yesterday, knowing my move was 2 weeks away. She then reached out today to let me know the dmv was back logged and I should schedule my appointment to renew my license. For a person who is moving 2200 miles to a new city and knows no one, this bit of information is priceless. As it turns out, the 1st appointment at the dmv is 4 weeks from now. So far, now that we have conquered time zones, Erica has made this experience a dream.

I'll always get my insurance through State Farm because of this place. Staff is super friendly and…read moreresponsive. Kevin is a great guy and any time I have a question I quickly receive an answer. I usually work with Lauren and she is so great!! She takes care of all my insurance stuff and I trust her to always take care of me.

very good very good, good service, very friendly people thank you for all you service stat farmread more

Absolutely horrible…read more After being insured by this agent for over 20 years, recently got canceled! Very shoddy investigation of my home situated in 3 acres in Snow Camp, N.C resulted in so negative evaluation that my homeowners policy was cancelled. Citing 'adjacent building has no windows ', and cracked window in basement. The adjacent building is an old carport. The crack in the basement window has been there for years! We have filed NO claims ever on our policy, and now this! We were formerly fans of State Farm, but no more! Snake farm.

Rick Kepler was my primary insurer for years when I lived in Summerfield. Sadly, after selling my…read morehouse and leaving the state, I had to cancel my policy and deal with other agents. The old saying, "you don't know what you have until it's gone" really applies here. I have never received the level of service that I got from Rick Kepler's folks, anywhere else. Now that I'm back in NC and living in Greensboro, I'm happy to be able to sign up with Rick Kepler, once again. His office quickly answers any questions I have and services my requests promptly. All Rick's folks are super friendly and very responsive, but Cheryl is especially awesome! She's always quick to respond and always review my policy to make sure I'm getting any available discounts. I've never had a true emergency that required a big claim, but based on how well they take care of me, I have no doubt they'll be there if I need them. When you're not making a claim, insurance is about peace of mind, and that's what I get from Rick Kepler's.