Fraudulent billing. Told I would be billed for preventative both before and after the appiontment…read more Billed for periodontal maintence weeks later. No response from billing office or office manager after several months of calling to discuss this issue. Other times they over billed, charged by credit card leaving me with a credit for future cleaning. Take your teeth to a more honest practice.

As a professional it is shocking to see a billing and statement system that is impossible for the…read moreconsumer to follow. Having worked with billing and insurance it seems the statements are purposefully confusing. The staff is very well trained is sales and it is a high pressure visit every time you enter a Martin practice. So very disappointing when the family practices are being purchased by Martin who hires new graduates who though are grateful for the job leave after a few years and the client is left to new graduates consistently

The dental care and cleaning are what you would expect. The dentist and his staff let me know very…read moreearly gay patients were not welcome. I have run into this in the area medical community before but still in this day and time it is very disappointing and concerning. Enlisting his hygienists to push me out was beyond excuse. Next time mr. dentist please just tell your patients plainly to go elsewhere.

Hello, I went to Frank Merendinos office for a few years. The last time I went to get work done on…read moremy teeth. They broke a dental tool off in my mouth that almost went down my throat. The little Hobbit then decided to send me a bill for 510 after Riding my INSURANCE!!! for his services. It was understood that I owed nothing when I left his office for tool incident. He is a fraud that I would advise anyone to BEWARE OF HIS SERVICES!!! Thanks for reading my review and God Bless. Bobby B.

Im a senior citizen who has never ever liked going a dentist office. I can now say without a doubt…read morethat I no longer have any fears. Dr. Jake and the staff are wonderful. Understand my aprehensions and took their time with me. I can whole hardedly recommend this office. I have my smile back thanks to this fine team!!!

The dentist is average, at best. The extractions went as planned which is a basic routine for all…read moredentists. The alarms went off when the dentist had a very difficult time with the partial dentures. The product was so miserable, the option of going without them often crossed my mind. Adding to the review, the dentist was supplied with a copy of a full mouth xray; taken while in the hospital. When asked to review the xray for some needed dental work, the dentist never looked at them. I had to retrieve them from his office staff ( which seems to have a very high turnover rate ); with no apologies nor reason for not taking care of a return patient. Never again. Avoid this place like the plague. Fore warned is fair warned.

We recently moved to the area and needed a new dentist. Himelwright Dentistry was recommended and…read morewe are very pleased. General Cleanings: I had the best cleaning I have had in years. Not only did the person work hard at removing plaque, etc., but they used a baking soda solution for the polishing that made my teeth whiter than they had been in years. Other: I am now in the process of getting a crown on a tooth. The first visit was very good and the temporary crown is already resolving my issue. I can only expect the permanent crown to be better.

The team is incredible!!! They are so attentive and thoughtful. They remember details about my past…read moresurgeries and issues I had before I came To the practice as a patient. They are kind, detail Oriented, and gentle. I actually enjoy going to the dentist!!

Dr. Jason is great, very professional, makes you feel right at home and cared for, had to go back…read morefor some questions about my wisdom teeth removal and he personally took some time to put me at ease, didn't even make an appointment, very kind guy

I was scheduled for a consultation on Sept 11 for an implant. I received a call that the doctor was…read moreunavailable on that date and I would have to reschedule for the end of the month and they would get back with me. No one called. My wife had an appointment on Sept 24 so I call and asked if I could see someone on that date. They said someone would get back with me, no call. I went with my wife to her appointment and asked to reschedule my appointment that they had cancelled for Sept 11. I was told they could see me in FEBUARY. They had previously tried to do an implant for me last year but told me there was not enough bone. My dentist told me to get second opinion. I went to Kingsport and now have two good implants. I didn't want to go back to Kingsport because of the distance but this place has left me no choice.

I was supposed to have a dental appointment for Thursday October 3rd, 2019 but I will not be co.ing…read morefor that appointment whatsoever - here is the reason: I am not able to have an x ray done when they use that old round thingy that goes into your mouth - I asked if they had a x ray room with the old fashioned x ray machine - their reply was that they could not do an x ray using the old fashioned x ray machine - Thru another source I found out that this dentist office DOES have an old fashioned x ray machine - for some old odd reason they did not want to get an x ray using the old fadhionedxray machine - they showed me so much unkindness by making me have to have an x ray done with that old round thingy - I refuse to have an x ray done with that old round thingy - when a hygienist comes to me tmwith that old round thingy I stop them dead in their tracks - that old thingy GAGS ME TO DEATH - I will not go thru that - most all dental clinics that I have been to just recently use the old fashioned x ray machine and they get their x ray that way - I just recently had an old fashioned x ray done and they say that they can't tell nothing about the x ray when another dentist was able to seeckeatmy what was going on from the x ray - if I could give this dentist and his group no stress I would - I was treated terrible about this - I will not ever come to this dentist office - I am back to just hoping that my tooth falls out on its own!!!

I'm one of those weirdos who loves going to the dentist. This has been my dentist for years and I…read morealways have a great experience here.

Once again i found Dr. Andrea cox to be one of the best, most caring, gentle dentist I have ever…read morebeen to. Thanks to her wonderful staff Christina and Jordyn Faith for their help in getting me in on such short notice and great care. The best in Kingsport. Thank you again Dr. Cox.

To interested in money than the care ! Had a procedure done…read moreand had to go elsewhere to do another procedure came back and had a cleaning. Dr Andrea Moss comes in gives me a quick look and says I ain't going to charge you for this. The Lord have mercy they did not $75 just to look in my mouth and say a word.

I have went to this dentist for years and they are always super nice and helpful and keep the…read morepatient in mind! they also fixed my gap and sent me to a oral dentist to get wisdom teeth removed I would recommend this dentist to EVERYONE