Uppity help outrageous costs. Cost over $200 for cleaning and X-ray of 4 implanted teeth. Couldn't…read moreeven get the x-rays because of small mouth

Dr. Ratliff replaced an extremely old crown for me a few months ago. In my opinion, it's the best…read morecrown I've ever had. The doctor is very precise and thorough and the work he does is always impeccable. I requested an extra visit this week to discuss some concerns with my new hard night guard and as always, Dr Ratliff provided the best care and put my mind at ease. The staff is kind and welcoming and the cost is always affordable. After moving across country I was so happy to have found Sunset Dental several years ago. Best dental office in east TN!

I am a 61 year old with health issues. I was dismissed from the business do to cancellations the…read moreday of, this was held against me and they terminated services without a warning.

Chad Johnson has been our dentist since we arrived in the area back in 2014...the practice has been…read moreavailable when needed, and care has been outstanding. The office staff is helpful and respectful. The number of patients is now making it difficult to schedule my semi-annual cleaning appointments, but we work with the staff to get access to our benefits.

Angela R Cameron, DDS - Sophisticated Smiles, has scrubbed previous bad reviews. She will try to…read morescam you into uneccessary dental work as I previously left in a review years ago along with others stating the same scenarios and with their same experiances. I caught on at the time and my wife thought I was crazy. Just fussing. Then this Angela Cameron tried to pull BS procedures on my wife. She couldn't believe it! We left the practice and found new dentist. The problems claimed by Angela Cameron, DDS were never found thereafter by our new dentist. You can pay to scrub negative reviews online but I will not forget this scam artist of a dentist. Their's a legal process of Discovery, Angela R Cameron. I will let this rest here. Thank you.

From the owner: We are proud to offer Johnson City and the Tri-City, TN area the latest in cosmetic and painless…read moredentistry! At Sophisticated Smiles we utilize modern techniques and materials to enhance the beauty of your smile while insuring the health of your teeth. Regardless of where you come from or what language you speak, your smile is an important form of communication. It instantly portrays your personality, self-image, and how you feel about the people you are with. We offer the following services: Smile Lift Instant orthodontics Sedation dentistry Cosmetic & aesthetic dentistry Family dentistry Implant dentistry Preventive care New technology Invisalign CariFree Call Sophisticated Smiles today to schedule your next appointment.

My daughter is a student at ETSU SO, I had to find her a destiny office there. When I made the…read moreappointment I was told that they accepted my insurance. After my daughter had her appointment she was told that she needed to pay $150 as payment. My daughter called me and notified me of the money net she had to pay and I was livid to say the least. I called and was told that they accepted my insurance but not the federal plan that I have on my daughter. I was never told this when I called to schedule my daughter's appointment! Seems to me that this dentist office is scamming people because, there are a lot of reviews stating the same thing. I would think twice before going to this business!!!!!!!

My husband had his teeth cleaned. We go to leave they tell us he owes $101 I questioned why he's…read morenever had to pay before an he has same insurance. They said because insurance didn't cover it all. So we pay. (This is early Aug) A week or so later we see our insurance guy an I mention the insurance we picked is pretty crappy didn't even cover cleaning. He said call insurance company they definitely cover three cleaning a year. We call. They paid in full. We can Martin dentistry middleish of August tell them our insurance paid then in full. They check and say oh yes they ​​did....(Get this) Remember Middle of Aug..... Oh we will send you a check out end of Aug. What you collected right away and we now gotta wait another two plus weeks.... Well September 5th comes no check. I call again, sorry they will get that out Monday September 8. Yeah THIS PLACE IS A SCAM not a good BUSINESS. That's just not right. We liked them and my husband had been going for over seven years. But that's very shady what they just did. DID NOT APPRECIATE THAT .... They had our money over a month, ​why I'm guessing to get interest..... And would I have ever gotten my money back if I didn't call it insurance company and fiND out they were paid in full?? And what's with not sending it end of August as told and holding it another week plus..... Seriously loSt our business

Very rude dentist she doesn't listen to your questions or concerns. Very uncomfortable situation. I…read morewill never return. I'm sure the office manager won't address this because she 'has to work with the dentist'. So this will continue to be and has been an issue ( from many other reviews I have read about this same dentist). I tried to give zero stars but you can't so I had no choice but to give 1 star.

Unless you're going for a cleaning that is scheduled month in advance don't come here, if you have…read morea problem with your mouth that requires more than a cleaning GO SOMEWHERE ELSE, you'll have to wait months for an appointment even if your in pain. Some of the dental techs have a gental hand, on the other hand some can be aggressive on your teeth. Been coming to this location for years, almost 10+. They do make you have an appointment but they also let you sit in the lobby sometime 30 minutes after your time. Be cautious... here's the blatant truth, they told me they couldn't see me for 2 months cause I hadn't been seen in over a year but told me to call a different aspen to get in earlier???? What y'all are the same company!!! Like I have a hole in my tooth and y'all aren't concerned on getting it fixed asap cause I haven't been seen???? No care in this business at all!

I love going to this office! The staff members are amazing…read moreat what they do! I love how they take the time to explain what is happening, and help me understand the next steps! Dr. Ratliff is an excellent doctor! He doesn't push treatment, he evaluates what needs to be done, tells you what he recommends, explains what could happen if it's not taken care of, and tells you what options you have! I love that they have the ability to do same day crowns!

Relaxed long dental visit today. Dr Ratliff is very gentle and caring…read more Love the crowns that were done. Excited to finally show off my beautiful new smile.

I wouldn't know where to start. The dentist and her office manager are horrible and rude. Do not go…read moreto this dentist!

I've had nothing but good experiences here. I have a lot of anxiety regarding dental procedures and…read morethey have always been extremely understanding and accommodating.