This place is horrible. Clean and organized inside but their lumber is TRASH. Went for treated wood to get materials to rebuild some rotted deck and foundation lumber. Counter No 1- Asked if I can go look at the lumber before i buy anything. No sir, go see the girl in the back of the store and gove her your order. Okaaay. Counter No 2- . Hi, I've never purchased anything from here. Can I go look at the lumber to see if you have the quality of lumber I need for my project? No sir give me your order and you can go select your own lumber if you wish. OK I guess that's the best I can do so I make my order pick up a few other things in the store. Go back to counter number two. Oh you can't pay here, you have to go up to the front counter. Back up to Counter No 1- I'd like to pay for these things and my lumber. I'm sorry, sir you have to go to the other counter to get your printed copy of your order and bring it to me. WtAF??? Back to Counter 2- the lady upfront told me I had to come see you again to get my order to bring to her? Oh no, sir, I just have to send it to her computer. Is that all you needed? Frustrated YES. Back to Counter 1- she says she has to send it to your computer? Oh yes, here it is. Is this everything? Another FRUSTRATING YES!!! Finally... go to the back lumberyard to select my lumber and it has been picked through, piled up, thrown around, twisted up like you've never seen. After a solid 15 minutes I managed to pick four beam boards that I actually had to have today. I asked the lumberyard guy. What do I have to do to get my money? Go back go see the lady at the front counter was his answer. Back to Counter 1- I couldn't get any good lumber and I was not spending an hour going through a trash pile to select 30 to 40 boards. I'd like my money back. Her: Oh you have to go to the back counter and tell them to give you a refund. MF. Trying to stay calm, I go to Counter 2- ma'am, I could not find enough good lumber so I need a refund. OK sir, what line items would you like refunded. Line item 1 and line item 2. No problem give me just a second. Whew. Finally feel like I'm getting somewhere. After three or four minutes, she has me a piece of paper. I asked, don't you need my card to refund the transaction? Oh no sir I just print it out and you have to bring this to the lady at the other counter. For fks sake!!! back to Counter 2- here you go, the girl in the box said to give you this. She takes the paper takes my card and does a refund transaction. I get my copy and It says it may take 5 to 7 business days to credit my account. STEAMING Mad. I just blurted out. When you charge me it's instantly deducted from my account but when you refund me it takes 5 to 7 days? This will be the last damn time you ever see this face in this fking building. Moral- Home Depot did have better quality wood even though you have to sort through several. But at least you're not out in the direction doing it. Took me less time to get ALL of my lumber at Home Depot and check out, than it did walking to and from two different counters four, five, six times, where the left hand didn't know what the right hand is doing. Lazy ass grown ass people too. Not some young 25-30 yr old. Late 50's. You would think they had better work ethics. NEVER USE PHILLIPS BUILDING SUPPLY!! Personally, I rather Lowes over Home Depot but there isn't a Lowe's in Picayune area. Phillips Building Supply on Hwy 11 SUXXXX read more

Don't bother unless you want to waste your time and be lied to... Ordered a yard sweeper on Han 24, 2020 said be in in a week never showed and was never called!! Then Mr Bobby said he did never did hate being lied to. Said be in this Tuesday Feb 4, 2020 and he wouLd call. Never did and went their today he picked up the phone in front of me trying to play like hee was trying to locate it.... To little to late they are not the company I thought they were. Try to spend my money local but not their again... read more

Today I tried to pay my contractor's supply bill with a personal check. I have the deposit slip from my bank for much more than the check was written for. Their "automated security" system rejected the check. This has nothing to do with my bank. I was given no recourse by check-out lady. She gave me the impression that they weren't going to do business with "crooks" who try to pass bad checks. My wife went back with another check and the same check-out lady said it too would be rejected. It was. So now, I assume that my wife is a "crook" also. There is no recourse. I could pay in cash or on credit card if that might be accepted. It took too long with too much "business" to do so little business. Phillips is making good customers for the other local home supply business. I will never go back and I will try to avoid any contractor who does business with Phillips. read more