They checked for me and didn't try to upset me on other insurance I didn't need. Did not buy…read morethrough this time but will be very happy to use their service in the future.

Good rates. Communication pretty good but good use a little improvement. I will use them again.read more

Tracy can help with all sorts of insurance situations. My 18 year old daughter had a few fender…read morebenders and my old carrier dropped our family's coverage. Tracy found creative ways to lower costs while locating a new insurance company for us. She was the only agent yo use an away at school status while my daughter was off at college. I'm surprised that she is the only agent to mention this option while I was rate shopping. She also has solutions for teenagers spending time between two different houses, such as my 16 year old son. She is patient and responsive to questions too and I asked more than a few. :) I feel fortunate to have found a trustworthy agent.

Nothing could be better when searching and getting Insurance. Just moved to Port Orchard WA from…read moreAZ and I needed Insurance for 2 cars, motorcycle, ATV, and an RV. Tracy was awesome with communication, ease of getting insurance and price! Loved working with her and just made it simple and easy. I'm insured for all now without leaving the house! Thank you Tracy.

Switching my auto and homeowner's policy from Progressive to Travelers was an easy "please-me,"…read morethanks to Sarah Baker. During our initial conversation, I immediately had a good vibe. She was friendly, funny, knowledgeable, open, honest, and supportive of my financial considerations. Sarah also asked me questions about my criteria for selection for another carrier and advised me accordingly. Most importantly, her response times via the phone and on email were right on, which created a high level of trust and reinforced my decision to go with Travelers. Sarah not only increased coverage with my homeowner's policy, but also saved me almost $500 a year on my auto policy. She's phenomenal!

Sarah Baker is an absolute pleasure to work with. She takes care of my insurance needs every year…read morewithout me having to call in and renew policies on my own. It takes so much work off my shoulders as I'm a busy working mom with 2 kids. I always appreciate blue lion for their competitive insurance rates but I especially appreciate the service I receive from Sarah. No other insurance agency has this kind of service. I sincerely appreciate it. Thank you!

John was absolutely fantastic to work with. I recently bought a new home and was referred to him by…read moreour mortgage lender. He talked me through all the options for home loans, different additions, etc... He took the time to make sure I understood everything I was getting into and answered all my questions regardless of how silly they were. He was even able to get me switched over for auto insurance as well and saved me a boat load of money! I highly recommend John as a top of the line insurance specialist! Thanks again!

I am currently a Totem Lake Insurance client who recently returned as a client. And boy am I glad…read moreto be back as his client. I really missed his service. (I briefly left to help an old college friend was building his business with a competitor). Without a doubt, I can vouch that John Prentice makes it so easy to do business. He represents top notch insurance companies with a national presence. He is committed to providing CONSISTENTLY high quality customer service. And, most important, if there is a problem he will stick with you and your claim until it's resolved. What's more! My recent claim was resolved in one day from submission of the paperwork. I was shocked at how efficient and supportive Safeco (with John's help) was at resolving my issue. Like I said, I'm so glad to be back with Totem Lake Insurance. I agree with Beauty J. John really does deserve six stars.

Thanks for Yusheng's help, and support. He is well friendly…read moreand helpful, and always reply quickly. Recommend his services to everyone.

Chris and Noame have always been very helpful with my insurance needs, by far the best office I…read morehave dealt with hands down.

I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

Thanks so much to Jessica Martinez for the professional service she had provided while we were…read morebuying our policy. I appreciated how through she was in giving us all options.

We have had car and homeowners insurance with Mosaic for over 10 years. We got a good price for our…read moreinsurance when we started. Matt has been so helpful whenever little things have come up. I highly recommend Mosaic!

Out of the blue after 4 years of being an exemplary customer, I received notice that my coverage…read morewas being terminated due to "missing shingles". My home's roof is fairly new and has no missing shingles. I responded to this false claim, requesting that they look into their error. Instead, I was asked for proof of the roof's condition. The burden of proof is not on me. Travelers was more than welcome to come inspect my roof and determine why such an outrageous and clearly false claim was made, but they did not. I cannot remain a customer with a company that treats its customers like this. If I ever needed to file a claim, I can't imaging the battle that would ensue to force them to pay. Because of this blatant, unprofessional mistreatment, I have switched to the competition.

Love talking to Amanda! I know her through my sister. And when my sister told me Amanda saved her…read moreover $1000 a year, I had to ask for a quote. Amanda, you're so quick and finding our family the best pricing! I'm super glad we found you! Sending all my home buyers!

Finding auto insurance can be stressful, but Amanda is amazing and she makes everything easy and…read morestraightforward. I would never want to go anywhere else.

If you're in the market for a great insurance agent, I highly recommend Grace Roberts…read more When I was searching for a new insurance provider, I wasn't focused on the brand name--I wanted a reliable agent who could answer my questions promptly. Grace and her husband, James (who is also her colleague), never pressured me into making a decision. In fact, when I was considering switching to another insurance company, James took the time to explain what I should consider. Ultimately, even though another company offered a lower rate than State Farm, I chose to stay because of the exceptional support and availability Grace and James provide. They're local, approachable, and treat me like family--which is a rare quality these days.

3 years ago: James is always there for you. He offered me a bundles or great deal. Madi is also…read moreawesome 07/02/2024: The entire team is great. I can't appreciate them enough. They are super understanding and caring, willing to assist their clients with a smile on their face.

Terry and Lenny have always done an excellent job taking care of our insurance needs. While still…read moreprofessional and courteous, they also manage to make their customers feel more like friends than clients. I would absolutely recommend them to anyone looking for insurance... we use them for health and life insurance currently.

Insurance made easy and painless? Who knew? Thanks LifeNet! Lenny and Terry are wonderful.read more