Excellent company ! Excellent receptionist! we have used them for several jobs as we journey…read morethrough the purchase of a 50+ year old home. They have helped with kitchen sink/dishwasher repair and under the house cast iron pipe removal toilet flange repair etc. we have been so grateful for all their expertise!!!

I called Glenn plumbing about my tankless water heater not putting out hot water after running for…read moremore than 5 minutes. First thing the following morning, they showed up and serviced the unit above and beyond the normal service requirements. I could not be more pleased with this company and the service they render. Thank you, Glenn Plumbing

Unreliable. Date set to do the work. They never showed. Calls texts all went unanswered. Never…read moreheard from them again. Would not trust this company.

I had no hot water on a Friday morning. I had run into Mr. Cox at the vet's office and asked for…read morehis business card because I was unhappy with service I'd received from another plumber. Mr. Cox told me he come to my house that afternoon and would text me when he was on his way, which he did. He fixed the issue, needed new thermostat. I found him to be quite reasonable with his price.

We had a great experience with Robert Spainhour LLC installing a high-efficiency natural gas hot…read morewater heater in our home. From start to finish, they were professional, knowledgeable, and easy to work with. They took the time to explain our options, answered all our questions clearly, and helped us choose the right unit for our needs. The installation was done efficiently and with great attention to detail, and they left the work area clean and orderly. Everything was installed to code, and the system is working perfectly. We're already noticing the benefits of the high-efficiency unit. I highly recommend this company to anyone looking for reliable, honest, and high-quality plumbing work.

This is regarding Advantage Plumbing located in Anderson, SC, owned by Dale Mitchell. If you are…read moreon a fixed income, or have to watch your expenses, DON"T call these guys. I did at the recommendation of a neighbor. They sent a young man the day after I called, fixed the two pipes under my sink and a leaking drain pipe under the house which came down from the toilet. John Michael was the young man who did the work. He seemed to do a good job (time will tell.) He was mannerly and professional, completed the work expeditiously - in about 45 minutes. Then he socked me with a $600 invoice. I couldn't believe my eyes. I know plumbing work is high, but I was expecting a $250 - $300 expense. I will not be calling them again.

I would highly recommend this company. Fast, professional service. Explained what they were doing…read moreand why. Also gave information to help prevent future problems with my plumbing. Price was more than fair and reasonable for work done. They quoted a price and stuck to that price even though the work ended up more involved than originally thought. Will definitely use this company again and highly recommend them.

Get an estimate in writing. On the phone was told $80 and hour, verbally. After they did the work,…read morewas charged $100 an hour for each, lead guy and helper. Was also charged $200 for parts that included a new outlet box, and 3 feet of romex wire flex. I supplied all the other items they used. When I questioned the price on the 2 parts he said time and travel was added on. Good workers, but never met the Owner, just way over priced on labor for the helper and any parts they supply. Never again, feel like they pulled a switch and bait on hourly rate and overly gauge you on any parts they use. THE OWNER REPLIES COMPLETY FALSE. I have invoice, and text that can prove that all I said was correct. I got charged $200 in parts for 3 foot romex wire flex, that was probably a left over from a job, and a new outlet box, and a few wire nuts. Brandon what is false.

First phone call ... person answering phone very 'guarded'. Unfriendly. First question asked of…read morehim: "Do you install soft-starters to heat-pumps" .. long pause .. answer .. "Possibly". That was it for me. Either you do or you do not. Cat and mouse is inappropriate. My thinking is when you get first-contact responses such as this .. Keep calling around. You should not have to pull teeth or hang meat around your neck to get a provider interested.

Had my septic tank inspected and pumped. I was so impressed by the work done by Walt and Caleb of…read moreChastains Septic Services that I felt compelled to search out all of their social media advertisements to tell others. I HIGHLY recommend their services. The price was right, the work was right and they were very thorough and patient with this first-time septic tank owner. They took their time to explain what they were doing and answered all of my questions; Great guys! Thank you!!!

They provided a home seller with a clear septic inspection report despite knowing there was damage…read moreand that significant repairs were needed. They later sent us (the buyers) photos that show there was damage at the time of their inspection, so there is no denying they had knowledge of the issues and failed to accurately document them in the inspection report.

Very professional. I feel safer in my home because of the work they've done…read more I will be a repeat customer. Very trustworthy company.

This company was the worst I ever experienced. We had a handshake deal on the price and before they…read morestarted Ismail wanted to charge me 40% more than originally agreed. He did some of the work that we agreed on, but it took him 2 months to do it as he was missing most of the time. He assured us that he had a crew of 4 that will finish the work in 2 weeks max... guess it took 2 months and it is still not completed as agreed! The crew was mainly 1-2 unqualified people and a few times 3 and very seldom 4, that included Ismail who only showed up shortly to then disappear. He demanded to get paid all the time, he wanted 80% of all the agreed funds after only completing 30% in of the that was agreed on. He wined about needing money to pay his crew. He harassed and bullied me about needing to get paid. Normal terms are 30% to 50% to start and the remainder upon completion. I paid 75% at 40% completion! He threatened to walk out of the job many times. Then he got him employee Brian, who he stated to us was his employee to pressure me who was himself indicating that he now was Ismail's business partner? They also constantly made use of my tools without asking and strangely some of them went missing and I confronted Ismail about that. I had my toolbox closed and they opened it and took my plyers and wire cutter and electrical tester and measuring tape. Many times they were too lazy to bring their own ladder and used mine. The dirt they created is unbelievable not to mention the dirty toilet they left for me to clean. Each time they left I spent so much time cleaning their dirt, food garbage and drink containers/bottles. Then Ismail had a violent outburst when my son refused to be bullied into paying him another $1000 as the job was far from being completed. When he left with 20% still not done, switches were loose, boxes sticking out of the wall that cannot be covered with drywall, fridge and dishwasher and kitchen counter outlets are all together on breakers, the living room switch powers the outside switch for the outdoor light and if you switch the living room light off, the outdoor light goes off also! The doorbell was never connected, but a big hole drilled into my siding! Also destroyed my ceiling. When I contacted Ismail to fix these issues he was telling me he had no time in the foreseeable future! I would never recommend this company and I suggest you keep looking elsewhere!

Very knowledgeable with fast reliable service. Great work. Will definitely use again.read more

LIARS and THIEVES! Here's my experience with this company…read moreover the past 6 MONTHS: In May of 2024 my septic backed up causing my basement to flood. I chose this company because Michael (the owner) said he had 20+ years experience. Three men were sent to my house he next morning and claimed to fix the problem. I was charged $3300 for them to pump my septic tank and chemically treat the tank that one guy said wasn't necessary because the bacteria levels were great. The invoice I received claimed that in addition they had cleaned my drainage field. THE FIELD THEY COULD NOT FIND. A few weeks later, my basement flooded again. I called the company and was told someone would be out to take a look at it and one of the workers had been fired but not for overcharging me, just that "he was rushing through jobs" and "just didn't have it in his heart anymore". When they couldn't find our septic pump, me and my husband dug until WE found it. I called the company back and was told they'd send a "pump expert" out. The worker that showed up was the same guy who was there the first and second time. Claiming that he knew about pumps but that the "pump expert" was away. He did nothing for my septic that day. He did, however, take OUR shovels. Months of canceling and rescheduling had went by with their "pump expert". This guy came out and "replaced" the pump but failed to leave the old pump or provide paperwork on the new pump (I've requested it several times and have been met with silence). The "new pump" did not work and septic was still an issue so I called again. I was told that the "pump expert" and the owner (Michael) would come out to locate the distribution box and check the drainage field. Again, there was scheduling conflicts and weeks went by where I had to call to follow up until the "pump expert" finally came to my house... ALONE. A different worker showed up later and the day as they dug up my front yard HITTING MY WATER PIPE. Accidents happen, my husband ran out to help and once the WATER PIPE was fixed the NEXT DAY, the men left leaving my yard a muddy mess and the septic still not resolved. I called again a few days later and was told that the "pump expert" did not do anything because he saw wires and didn't want to damage them, and the company was requesting that the lines be marked. This time I spoke with Michael who promised he would send someone out with in 48 hrs of the lines being marked. The lines were marked 11/8/24 at 2 pm, and I notified the company not expecting them to come out until at least Tuesday because it was veterans day weekend. After not hearing from anyone Tuesday, I called Wednesday. I was told Michael was taking his child to school and would call back. At noon I called and was told he was in a meeting. I called again around 3pm and was told he was still in a meeting. I called again around 6pm to see why I was being avoided and was told that Michael doesn't have an answer for me but would be out on Wednesday 11/20/24 with "everyone". November 20th came and no one showed up so I called. I was told that no one would be out that day and was rescheduled for that next Tuesday. At this point, I've had it. I asked for a partial refund back and reimbursement for my $115 water bill where they hit the water line. I was put on a three way call with Michael and told that he's done so much for me and acted like I should be grateful for all the visits. I lost my temper, and he told me I could take him to court but he would win. Who would be grateful for LIARS and THIEVES? I made an appointment with a different company to diagnose my problem. The pump wasn't hooked up properly and because I can't afford it, my septic is still not fixed.