We have been using Electric City Heating and Cooling to service our units for several years. Their…read moretechnicians are prompt, professional and personable. They take the time to explain any issues that they encounter and what is needed to remedy them. Their great customer service from office personnel to technicians to management is appreciated. Just had our Spring service done by William and the units are ready for the summer heat!

Paid to have unit diagnosis, told it needed to be replaced. Then crickets.No Follow up ,nothing…read more So called another company, same findings, unit replaced a few days later.

Get an estimate in writing. On the phone was told $80 and hour, verbally. After they did the work,…read morewas charged $100 an hour for each, lead guy and helper. Was also charged $200 for parts that included a new outlet box, and 3 feet of romex wire flex. I supplied all the other items they used. When I questioned the price on the 2 parts he said time and travel was added on. Good workers, but never met the Owner, just way over priced on labor for the helper and any parts they supply. Never again, feel like they pulled a switch and bait on hourly rate and overly gauge you on any parts they use. THE OWNER REPLIES COMPLETY FALSE. I have invoice, and text that can prove that all I said was correct. I got charged $200 in parts for 3 foot romex wire flex, that was probably a left over from a job, and a new outlet box, and a few wire nuts. Brandon what is false.

First phone call ... person answering phone very 'guarded'. Unfriendly. First question asked of…read morehim: "Do you install soft-starters to heat-pumps" .. long pause .. answer .. "Possibly". That was it for me. Either you do or you do not. Cat and mouse is inappropriate. My thinking is when you get first-contact responses such as this .. Keep calling around. You should not have to pull teeth or hang meat around your neck to get a provider interested.

We had a great experience with Robert Spainhour LLC installing a high-efficiency natural gas hot…read morewater heater in our home. From start to finish, they were professional, knowledgeable, and easy to work with. They took the time to explain our options, answered all our questions clearly, and helped us choose the right unit for our needs. The installation was done efficiently and with great attention to detail, and they left the work area clean and orderly. Everything was installed to code, and the system is working perfectly. We're already noticing the benefits of the high-efficiency unit. I highly recommend this company to anyone looking for reliable, honest, and high-quality plumbing work.

System finally crashed after 18 years. C & L responded and was able to replace the entire system…read morewithin 3 working days. Installers were clean and efficient. Removal of old system and installation of new took about 5.5 hours. Re-installed doors and cleaned up all debris. New system has functioned really well. Follow up call received to ensure satisfaction.

Very good service, my new HVAC unit was installed within a week after I got it ordered. They were…read moreso good to work with. The customer service was excellent in every area. Thank you for your service. I highly recommend this company. They will be taking care of my new unit going forward!

Very professional. I feel safer in my home because of the work they've done…read more I will be a repeat customer. Very trustworthy company.

This company was the worst I ever experienced. We had a handshake deal on the price and before they…read morestarted Ismail wanted to charge me 40% more than originally agreed. He did some of the work that we agreed on, but it took him 2 months to do it as he was missing most of the time. He assured us that he had a crew of 4 that will finish the work in 2 weeks max... guess it took 2 months and it is still not completed as agreed! The crew was mainly 1-2 unqualified people and a few times 3 and very seldom 4, that included Ismail who only showed up shortly to then disappear. He demanded to get paid all the time, he wanted 80% of all the agreed funds after only completing 30% in of the that was agreed on. He wined about needing money to pay his crew. He harassed and bullied me about needing to get paid. Normal terms are 30% to 50% to start and the remainder upon completion. I paid 75% at 40% completion! He threatened to walk out of the job many times. Then he got him employee Brian, who he stated to us was his employee to pressure me who was himself indicating that he now was Ismail's business partner? They also constantly made use of my tools without asking and strangely some of them went missing and I confronted Ismail about that. I had my toolbox closed and they opened it and took my plyers and wire cutter and electrical tester and measuring tape. Many times they were too lazy to bring their own ladder and used mine. The dirt they created is unbelievable not to mention the dirty toilet they left for me to clean. Each time they left I spent so much time cleaning their dirt, food garbage and drink containers/bottles. Then Ismail had a violent outburst when my son refused to be bullied into paying him another $1000 as the job was far from being completed. When he left with 20% still not done, switches were loose, boxes sticking out of the wall that cannot be covered with drywall, fridge and dishwasher and kitchen counter outlets are all together on breakers, the living room switch powers the outside switch for the outdoor light and if you switch the living room light off, the outdoor light goes off also! The doorbell was never connected, but a big hole drilled into my siding! Also destroyed my ceiling. When I contacted Ismail to fix these issues he was telling me he had no time in the foreseeable future! I would never recommend this company and I suggest you keep looking elsewhere!

under qualified workers that tracked mud through my house and did not respond to obvious signs that…read morea unit was going bad. followed by more under qualified technicians visiting and trying to check the broken unit without even opening it up to find where the problem was. wasted a couple weeks of my time without heat in a freezing house waiting for them just to say that they wouldn't work on the units. i gladly paid them to come out every 6 months to keep my hvac system working and in good order, but they dropped the ball as soon as real problems occurred. waste of money. if you want to be a filter changing company, then just change filters. do not waste your money like i did with this company.

I've utilized B&C for 13 years. Always excellent response time for service calls and the highest…read moreprofessional service offered. I highly recommend...

Andy came out to add coolant to my mini split units. They are working fine now . He's my new lake…read moreAC guy . Thanks Ernie H

I really like the team working at home. Fast and professionals installing new 3.0 ton AC. I…read morerecommend the team for any change or AC upgrade.

Isom Electric is the only company that we will ever use for any service or installation of…read moreelectrical equipment in our home. The quality and efficiency of their crews is certainly the best we have ever had perform electrical services in any of our homes. A+ Rating

I am super impressed with the work done on my home by Isom Electric in Anderson, SC. The office…read morestaff, crew leader and crew were so very pleasant to work with. The work was done safely, correctly and they cleaned up after themselves. The crew leader brought some electricians in training. I was thrilled to see the next generation get hands on training. The crew leader and crew were so very polite. They identified my problems, explained the process, performed the work quickly and they were the most polite folks I've ever worked with. I am utterly amazed and can't say enough good things about this company.